human capital management system with focus on performance management process
DESCRIPTION
Overview of a performance management system, as part of the overall Human Capital Management System, designed for a project-based software development organization.TRANSCRIPT
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Proposed Human Capital Management
System
With Focus on Performance Management
and Tool RecommendationCreated and Submitted by Beth Gifford
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Human Capital Management System (HCMS)
• Sourcing exceptional talent• Building excellent supply chain• Reduced cycle time to fill• Robust On-boardingTalent
Acquisition
Cascaded Goals
Results ROI
• Measurable outcomes demonstrated against goals• Development plan status• ROI evidence
• Retention increased• Development • Engagement• Career/Succession Planning• Rewards and Recognition
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Performance Management ProcessSequence of Events
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Overview of Performance Review Tool
Employee Annual Goals and Objectives, aligned
to division and corporate strategies
Employee development plan, aligned to goals &
objectives
Project-based periodic review results
Annual Review measures and results
Employee profile
Next steps, action plan, and follow-up
requirements
• SMART - Drive execution of corporate goals
• Talent Engagement• Performance Improvement
• Multiple Reviewers• Continuous Improvement
• Deliverable Product• Employee Engagement
• Results of SMART annual Goals and Objectives plus culmination of periodic project based reviews
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Differentiation Matrix
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Recommended Systems
Recommendation: Web-based performance management system, including: Employee Profile Cascading Goals capability Periodic Project-based Reviews Annual Review Multiple Reviews 360° Review capability Skills Inventory Succession Planning Annual Development Planning
Decision Matrix Vendor #1 Vendor #2Align company goals to individual performance √ √
Organization (Corp) Goal Deployment √ √
Cascading goals - for shared accountability if desired √ √
Individual Goals and Objectives √ √
Allows periodic updates to G&Os √ √
Create Employee Profile with skills inventory √
Searchable employee profiles and skills inventory √
Create updatable employee profiles √ √
Project aligned period reviews √ √
Jounral capability for inputs throughout the year √ √
Annual Reviews √ √
Peer reviews √ √
360 degree reviews √ √
Multi-rater feedback √ √
Core Competencies - behavior & results √
Development Planning √
Option to weight measurables √
Real-time reporting √ √
Forced Ranking (Resource Review) √
Comments can be original with tools for personalization, coaching tips √ √
Legal scan √ √
Statistical anlaysis - distribution √ √
Balanced Score Card
Dashboard reporting capability √ √
Compensation planning tied to perf rating √ √
Output of annual compensation statement √
Implementation and Go-Live Training √
Scalable √
Configurable √
Web Based √
No IT support required to set up √
On-going support √
* NOTE: For the sake of publishing to LinkedIn, vendor names and actual recommendation of one over another have been removed
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Sample Tools
• Strategy and goal deployment tool• Distribution and differentiation analysis tool
Revision Date:
X X X X X X X
X X X X X X X
X X X X
X X X X X XACTION ITEMS
Incr
ease
Mar
ket S
hare
- Co
mm
ercia
l For
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Incr
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Decr
ease
bud
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ver r
uns
Decr
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cust
omer
del
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oces
s lea
d tim
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Be P
rofit
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OBJECTIVES
MEASURES
ACTI
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PRO
GRA
MS
Valu
e St
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Map
pro
cess
curr
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tate
(s)
Budg
et S
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to P
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Util
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to in
crea
se in
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pera
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ales
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Divi
sion
Sale
s Tea
m
John
Hen
ry
Meg
Rya
n
X X X X X
X X
X X X X X50% increase in revenue from new project sales
Target 10 largest retail and energy companies
Responsible Owners
Comments: 75% increase in use of Agile Scrum process20% increase in Sales Force through independent broker agreements
20% decrease in COGS
Create future state resulting from VSMs to remove waste and improve cycle times
Schedule and send staff to Scrum training, by June 30, 2009
Align to HCM G&Os to drive individual effectiveness
Division: XYZ
STRATEGY DEPLOYMENT MATRIXAuthor: Period: 2009
Owner: Division President
1
2
3
4
Performance Review Rating Distribution
0
1
2
3
4
5
6
1 2 3 4 5 More
Frequency
Department NameManager Name
2008 Payroll 437,459.00$ Total 2009 Payroll Budget 448,395.48$ Total Merit Budget 10,936.48$ Delta to Merit Budget (1,072.00)$ 9,864.48$
Employee Last Name, First Name 2008 Comp Perf Rev Rating 1 - 5 % Increase $ Increase 2009 Comp
2009 Avg % Incr
% +/- Avg $ +/- Avg
Smith, John 35,000.00$ 4 2.75% 962.50$ 35,962.50$ 2.5% 0.25% 87.50$ Green, Mary 34,750.00$ 3 2.50% 868.75$ 35,618.75$ 2.5% 0.00% -$ Johnson, Jim 37,899.00$ 3 2.40% 909.58$ 38,808.58$ 2.5% -0.10% (37.90)$ Smith, Gary 40,000.00$ 3 2.50% 1,000.00$ 41,000.00$ 2.5% 0.00% -$ Jones, Helen 33,900.00$ 3 2.50% 847.50$ 34,747.50$ 2.5% 0.00% -$ Jones, Katie 34,600.00$ 4 2.75% 951.50$ 35,551.50$ 2.5% 0.25% 86.50$ John, Chris 35,000.00$ 4 2.75% 962.50$ 35,962.50$ 2.5% 0.25% 87.50$ Baker, Lindsay 38,001.00$ 4 2.80% 1,064.03$ 39,065.03$ 2.5% 0.30% 114.00$ Trim, Randy 37,499.00$ 4 2.90% 1,087.47$ 38,586.47$ 2.5% 0.40% 150.00$ Zen, Art 34,590.00$ 5 3.50% 1,210.65$ 35,800.65$ 2.5% 1.00% 345.90$ Music, Piano 39,820.00$ 1 0.00% -$ 39,820.00$ 2.5% -2.50% (995.50)$ Strings, Viola 36,400.00$ 1 0.00% -$ 36,400.00$ 2.5% -2.50% (910.00)$
Finance - Cost AccountingBeth Gifford
Merit Increase Distribution
01234
5678
0 $1,000 $1,500 $2,000 $2,500 $3,000 More
Frequency
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Sample Strategy Deployment Tool
Revision Date:
X X X X X X X
X X X X X X X
X X X X
X X X X X XACTION ITEMS
Incr
ease
Mar
ket
Shar
e -
Co
mm
erci
al F
orm
s
Incr
ease
on
-tim
e D
eliv
ery
Dec
reas
e b
ud
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Dec
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e cu
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del
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ad ti
mes
Be
Pro
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JECTIV
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AC
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Val
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Stre
am M
ap p
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urr
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t Sc
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VP
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s
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ner
s
Dev
elo
pm
ent
Team
VP
Sal
es
XYZ
Div
isio
n S
ales
Tea
m
Joh
n H
enry
Meg
Rya
n
X X X X X
X X
X X X X X50% increase in revenue from new project sales
Target 10 largest retail and energy companies
Responsible Owners
Comments: 75% increase in use of Agile Scrum process20% increase in Sales Force through independent broker agreements
20% decrease in COGS
Create future state resulting from VSMs to remove waste and improve cycle times
Schedule and send staff to Scrum training, by June 30, 2009
Align to HCM G&Os to drive individual effectiveness
Division: XYZ
STRATEGY DEPLOYMENT MATRIXAuthor: Period: 2009
Owner: Division President
1
2
3
4
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Performance Review Rating Distribution
0
1
2
3
4
5
6
1 2 3 4 5 More
Frequency
Department NameManager Name
2008 Payroll 437,459.00$ Total 2009 Payroll Budget 448,395.48$ Total Merit Budget 10,936.48$ Delta to Merit Budget (1,072.00)$ 9,864.48$
Employee Last Name, First Name 2008 Comp Perf Rev Rating 1 - 5 % Increase $ Increase 2009 Comp
2009 Avg % Incr
% +/- Avg $ +/- Avg
Smith, John 35,000.00$ 4 2.75% 962.50$ 35,962.50$ 2.5% 0.25% 87.50$ Green, Mary 34,750.00$ 3 2.50% 868.75$ 35,618.75$ 2.5% 0.00% -$ Johnson, Jim 37,899.00$ 3 2.40% 909.58$ 38,808.58$ 2.5% -0.10% (37.90)$ Smith, Gary 40,000.00$ 3 2.50% 1,000.00$ 41,000.00$ 2.5% 0.00% -$ Jones, Helen 33,900.00$ 3 2.50% 847.50$ 34,747.50$ 2.5% 0.00% -$ Jones, Katie 34,600.00$ 4 2.75% 951.50$ 35,551.50$ 2.5% 0.25% 86.50$ John, Chris 35,000.00$ 4 2.75% 962.50$ 35,962.50$ 2.5% 0.25% 87.50$ Baker, Lindsay 38,001.00$ 4 2.80% 1,064.03$ 39,065.03$ 2.5% 0.30% 114.00$ Trim, Randy 37,499.00$ 4 2.90% 1,087.47$ 38,586.47$ 2.5% 0.40% 150.00$ Zen, Art 34,590.00$ 5 3.50% 1,210.65$ 35,800.65$ 2.5% 1.00% 345.90$ Music, Piano 39,820.00$ 1 0.00% -$ 39,820.00$ 2.5% -2.50% (995.50)$ Strings, Viola 36,400.00$ 1 0.00% -$ 36,400.00$ 2.5% -2.50% (910.00)$
Finance - Cost AccountingBeth Gifford
Merit Increase Distribution
01234
5678
0 $1,000 $1,500 $2,000 $2,500 $3,000 More
Frequency
Sample Distribution and Differentiation Analysis