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    HUMAN CAPITAL

    MANAGEMENT

    LECTURER:

    DR. ANGELINE TAY

    TUESDAY MORNING CLASS

    SECOND PRESENTATION GROUP-2

    DATE: MARCH 04, 2008

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    TEAM MEMBERS

    1- Muhammad Zia Aslam (CGA-070040)

    2- Mohammad Shahid (CGA-070092)

    3- Maryam Sedghshakeriasli (CGA-070090)

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    Relational Archetypes,

    Organizational Learning, and Value

    Creation: Extending the Human

    Resource ArchitectureBy

    Sung-Choon Kang

    Shad S. Morris

    Scott A. Snell

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    Contents:

    Purpose Statement

    Basic Idea

    Key words/concepts

    Introduction

    Org. Learning Process

    HR role

    Concluding Remarks

    knowledge sharing

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    PURPOSE STATEMENT

    THE PURPOSE OF THIS PAPER IS TO UNCOVER A

    PROCESS OF VALUE CREATION THAT LINKS

    ORGANIZATIONAL LEARNING, SOCIAL RELATIONS,

    AND HRM, FOCUSSING ON KNOWLEDGE FLOWS

    ACROSS DIFFERENT EMPLOYEE GEOUPS IN THE

    HR ARCHITECTURE

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    BASIC IDEA

    ORGANIZATIONALLEARNING VALUECREATION

    SOCIALRELATIONS

    SHRM

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    KEY WORDS/CONCEPTS

    Knowledge Based Competition

    Explore and Exploit knowledge

    Value Creation

    Relational archetype

    (Entrepreneurial & Cooperative)

    Dimensions of Social Relations

    (Structural, Affective, & Cognitive)

    HRM perspective

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    INTRODUCTION

    The focus of Strategic Management is shiftingtoward resource and knowledge-based competitiveadvantage and value creation

    Knowledge is the most distinctive resourceavailable to effectively transform organizational

    goals into reality

    People (Human Capital) are the most importantknowledge base of organizations to employ,

    manipulate, and transform organizational resources,

    as it is very rightly said that its people not buildings

    or machines who make the difference

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    INTRODUCTION

    Knowledge can be viewed in two dimensions Knowledge-Stocks: firms accumulated skills, expertise, and

    wisdom

    Knowledge-Flows: new knowledge that can be obtained,transferred, and integrated

    Knowledge-Stocks provide core competencies to the firm,whereas knowledge-flows facilitate organizationallearning by expanding, refining, and modifying its currentknowledge

    It is important for HRM to equally manage knowledge-flows while managing knowledge-stocks

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    INTRODUCTION

    Sharing and combination of knowledge

    require to identify the relationships that

    facilitate knowledge flows i.e.

    organizational learning

    Here comes the pivotal role of HRM to

    effectively manage the link between socialrelations and the process of value creation

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    ORGANIZATIONAL LEARNING

    PROC

    ESS

    Types of Organizational Learning: Exploratory learning (pursuit of knowledge that does not exist)

    Exploitative learning (refining and deepening existingknowledge)

    Dimensions of Social Relations: Structural (density of connections and interactions)

    Affective (motives, expectations and norms)

    Cognitive (shared representation, understanding, and systems of

    meaning)

    Relational Archetypes: Entrepreneurial (weak ties, dyadic trust)

    Cooperative (strong ties, generalized trust)

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    ORGANIZATIONAL LEARNING AND

    VALUE CREATION

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    LEPAK & SNELLS HR ARCHITECTURE

    Lepak & Snell (1999, 2002) first gave a conceptualmodel of HR Architecture

    They said that human capital (stock of knowledge) is thesource of firm value creation

    HR practices, employment modes and relationshipsbase on the value and uniqueness of the human capital

    The model (figure 2) explains the human capitalcontribution toward competitive advantage but does notaddress knowledge flows

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    LEPAK & SNELLS IMPROVED MODEL

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    HR CONFIGURATION FOR MANAGING

    RELATIONAL ARCHITYPES

    Targeted HR practices toward managing social relations arenecessary, apart from managing human capital

    HR practices dont expand to all employees involved but focus onhelping core employees build relationships with others

    The HR practices (design of work, the incentive structure, anddevelopment programs) should be focused on opportunity,motivation and ability

    HR practices reinforce and complement each other as a coherentsystem to improve organizational performance (figure 4)

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    CONCLUDING REMARKS

    No doubt innovation and learning are vital for firm valuecreation

    To acquire, transfer, and integrate new knowledge is thekey for success in turbulent time

    Managing social relations is instrumental fororganizational learning process

    When we talk about knowledge, social relations and

    value creation, it refers toward an effective role of HRM

    However, it is easy to formulate a theoretical frameworkin this context but really difficult to practice in thisdiversified world of business

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    BEFORE THANKING OUR VALUEDAUDIENCE, WE WOULD LIKE TO

    SHARE SOME FACTS AND EXAMPLESFROM INDIA

    AS WE ALL KNOW THE INCREASINGIMPORTANCE OF INDIAN ECONOMY INBUSINESS WORLD, LETS HAVE ALOOK OF CHANGING BUSINESS

    ENVIRONMENT & HUMAN RESOURSEPRACTICES FROM INDIANPERSPECTIVE

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    Parts

    PartsParts

    Assembly

    Advertising Design

    SalesSales

    Parts

    Sales

    A Global Web

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    KEEPCROSS CULTURAL ISSUES IN MIND

    WHILE MANAGING PEOPLE

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    IndianPerspective

    Critical issues in shifts from Capital to Knowledge Economy

    Characteristics of GlobalizationChaotic Competition

    Radical change

    Opportunities

    Strategic alliances

    Complexity/UncertaintyFlexibility

    Customer focus

    Saliency of People Mgt Issues

    In India these

    Developments

    Impact all sectors

    including

    Manufacturing

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    Hanging on for dear life : Survival in the face of turbulent change

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    Indian businessesaretakinggiantsteps

    Every journey to corporate

    transformation requires takinga strategic step in the desired

    direction

    A journey of 100 miles begins

    with a single step

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    CHALLENGES FOR HR IN INDIA

    The problems India

    Faces in

    Achieving Global

    Standards:

    Challenges forHR

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    CHALLENGES FOR HR IN INDIA

    Acceptance of how things

    are, which inhibits growth

    toward world class

    professional vision

    Hierarchical mindset

    No frame of reference for

    creating customer WOW

    Slow acceptance of change

    Slow internalization of Work

    ethic

    Lack of proper infrastructure

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    SOME HRM EXAMPLES FROM INDIA

    Classic Strips (Mfg.): Come Out of Control Mindset

    y 214 workers including contract workers - Most are blue-collar

    growth from 4 workers 25 years ago

    y Main motto dignity at work.

    Believes in: valuing every individual, giving people their due, freedom, respect, opportunitybacked by lots of training.

    y Employee spends 2 hrs every month on training (kaizen)

    has a library with trade journals, magazines and books

    Most employees are with the Company for the last 15-20 yrsWomen make 1/3rd of the workforce

    It includes handicapped people--Proactive diversity policy

    The Company shares with employees a %age of its annual profits

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    SOME HRM EXAMPLES FROM INDIA

    Mahindra & Mahindra:

    Focus on HR

    Hired a Yale University-educated president of HR

    He was earlier a CEO for2 Tata Group companies

    Heads 150 HR managers

    Is partner in building Company Strategy

    Responsibilities include employee well-being

    Business Strategy aimed to give competitive advantage:

    Talent managementCreating synergy

    Creating a culture of integration

    Succession planning

    Developing a global mind-set

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    SOME HRM EXAMPLES FROM INDIA

    Susken Communication TechnologiesBanglore

    Pride: Work culture that exemplifies Values

    Inspiring vision: unleashing Indias creativity.

    It is a situation of complete trust and equality:

    No-monitoring policy leads to transparency & freedom from fear

    No attendance system and No limit on sick leave that an employee can avail

    Complete freedom to employees to come & go

    Freedom to think and innovate

    Same rules for all

    Same hotels when on travel

    CEO as all others fly economy class

    CEO sits in similar cubicles as all others

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    THANK YOU VERY MUCH