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TA100Series AC100 TimeLine100

Fingerprint&RFIDCardTimeAttendanceSystem

UserGuide

WeMakeThingsEasy

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CONTENTS

5-7 Chapter1GETTINGSTARTED ViewingtheUserGuideintheInternet

TerminalIncludedAccessories IncludedPrintedMaterials

ActivatingTerminal

RegisteringTerminal

8-12 Chapter2BASICSIntroductiontoProducts

Overview

PowerOn/OButton

Keypad

Battery

Date/Time

VoiceControl TurnOn/O AdjustVolumeSecurityFeatures AdminAirm

CleaningTerminal CleaningtheBody CleaningtheFingerprintPrism

RestartingandResettingTerminal RestartingtheTerminal ResettingtheTerminal

13-16 Chapter3INSTALLATION&COMMUNICATIONSInstallationGuide MountonWall Flexi-Kit

Communications USBPort TCP/IPPort PowerSupplyPort

RS232/RS485/WiegandConnectionPort

CheckingtheGenuineTCMSV2

InstallationandSetupoTCMSV2

ConnectingTheTerminalstoTCMSV2

DeterminingTerminalNumber UsingTCP/IP UsingRS232 UsingRS485

UsingUSBtoDownload/UploadData

CommunicationKey

17-20 Chapter4USER EnrollingUser FingerprintEnrollment CardEnrollment PasswordEnrollment

FingerprintandPasswordEnrollment

VeriyingUser 1:1(OnetoOne)/1:N(OnetoMany) VoiceMessage

FingerprintVeriication PasswordVeriication CardVeriication

AddingUserInormation

DeletingUser

AccessLevel/Privilege

21-25 Chapter5SYSTEM GeneralSettings AdjustingDate/Time DateFormat SystemLanguage

Voice Volume(%) UserInteraceStyle

FingerprintSettings SettingThreshold ShowScore DeiningWorkCodes

UpdateFirmware

SystemInormation

NumberoUsersintheTerminal(UserCount)

QuantityoFingerprintTemplatesStoredintheTerminal(FPCount)

QuantityoAttendanceLogsSavedintheTerminal(AttLog)

NumberoAdministratorsRegisteredintheTerminal(AdminCount)

NumberoPasswordUsersAvailableintheTerminal(PasswordUser) NumberoTimeScannersHaveBeenUsedorVeriication(SLogs)

FreeSpaceInormation(FreeSpace)/DeviceInormation(DevIno)

LogInormation(LogOpt)

AlarmSuperLog AlarmAttLog RecheckMin

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5

TA100 SerieS model

CableProtectorTokeepcablesintact.

USBExtensionToconnect to the USB port o a computer oruploadinganddownloadingodata.

ScrewdriverUsethescrewdrivertoopenthebackplateoingerprintterminalandtoinstallthebackplateagainstawall.

SirenCableForconnectingtheterminaltoexternalsiren.

DC5VPowerAdaptorForsupplyingpowertotheterminal.

APacketoBoltsUsethescrewstoholdthebackplateotheterminalagainstawall.

RFIDCards(5pieces)* Exclusively for TA103-R model only

Forcardenrollmentandveriication.

CONTENTS

1GETTINGSTARTED

ViewingtheUserGuideintheInternetTheUserGuide isavailableinthepackagewhenyoupurchasedtheterminal.TheUserGuideisalsoavailableonlineatingertec.comanduser.ingertec.com.Choosethelan-

guagethatyoupreeroryourUserGuide.

TerminalIncludedAccessories

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6

AC100 model



Tln 100 model


USBExtensionToconnecttotheUSBportoacomputeroruploadinganddownloadingodata.

SirenCableFor connecting the terminal to externalsiren.



RFIDCards(5pieces)Forcardenrollmentandveriication.


CONTENTS

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7

8

Settingsof

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AssignUse

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Group

For Time

Attendan

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5

6

7

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TCMSV2

QuickS

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Formorein

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ingertec.c

om

TCMSV2Installat

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Communica

tion

Settings

TCMSV2Ini

tialSetting

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terminalto

computerin

stalled

withTCMSV

2

DownloadF

ingerprint

Templates

UserInform

ation

Fillupuseri

nformation

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1 23

4 56

7 8

0

9

ESC

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M ENU

TCMSV2

Tim eC o n t ro lM

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INSTALLATI

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MSV2

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SETTINGS

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TCMSV2

Manual

SOFTWAR

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SETTINGS*Refer

to

TCMSV2Ma

nual.

SETALLifu

sing

bothfuncti

ons.

CONTENTS

IncludedPrintedMaterials

FingerTecComprehensiveDVD(withProductCodeandActivationKey) QuickStartGuide

Pamphlet

UserEnrollmentTemplateForm WarrantyCard

ActivatingTerminalToactivateterminal,connecttheterminalspoweradaptertoastandardpoweroutletandturnitonwiththepower.Todownloadthedataromtheterminal,youneedtohavetheproductkeyandactivationcodeortheTCMS.Theproductkeyandactivationcodes

canberetrievedontopotheTCMSV2manualbooklet.

IncaseyouloseTCMSV2productkeyandactivationcode,gotouser.ingertec.com/re-

trieve_key_user.phporretrieval.

RegisteringTerminalMakesurethatyouregisteryourterminalswarrantywithusatingertec.com/ver2/eng-lish/e_warranty.htm.

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8

L.E.DDisplayLCDScreen

Keypad

FingerprintSensor

TA100 SerieS model

RFIDCardInductionArea

Speaker

CONTENTS

2BASICS

IntroductiontoProductsFingerTecisarenownedbrandnameorcommercialproductsordooraccessandtime

attendancesystems.FingerTecoersawiderangeoproductstocatertothegrowing

needsorbiometricsproductsinoice/homeautomationaswellas insecurityindus-try.

FingerTecterminalsareloadedwithpowerulmicroprocessorthatcanprocessbiomet-

ricsauthenticationmethodsoraccuratepersonalidentiicationsandorcollectiono

precisedataortimeattendance.Inaddition,someingerprintterminalsaremadetoacceptcardveriicationasanaddedsecuritymeasure.

ThismanualcoverstimeattendancemodelsoFingerTecproductsromTA100series,

AC100modelandTimeLine100model.Theterminalactsasatooltocollectattend-

ancedata.Foraprocessingoattendancedata,FingerTecisprovidingapowerultimemanagementsotware,TCMSV2toprocessdataandprovideaccurateandreliableat-

tendancereports.

Overview

iTem FUNCTioN

LCDScreen Displayingstatusoterminal,day,dateandtime.

LEDDisplay Green LED Theterminalisworkingineanditisinstandbymode.

Red LEDThereisanerrorattheterminalthatrequireschecking.Forirsttimeuse,theterminalsneedtobechargedullytoavoidhavingthered

lightblinking.

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9

AC100 model

L.E.DDisplay

LCDScreen

Keypad

FingerprintSensor

Speaker

CONTENTS

iTem FUNCTioN

Keypad Toinputinstructionsintotheterminalandtoallowconiguration.

FingerprintSensor Toscaningerorconirmationoidentity.

RFIDCardInductionArea AreathatreadsRFIDcards.

Speaker Forterminalvoiceemission.ResetButton Restarttheterminalasandwhenrequired.

iTem FUNCTioN



Red LEDThereisanerrorattheterminalthatrequireschecking.For

irsttimeuse,theterminalsneedtobechargedullytoavoidhavingthe

redlightblinking.


FingerprintSensor Toscaningerorconirmationoidentity.

Speaker Forterminalvoiceemission.

ResetButton Torestarttheterminalasandwhenrequired.

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10

ESC

OKMENU

1

4

7

3

6

9

2

5

8

0

L.E.DDisplayLCDScreen

Keypad

Tln 100 model

RFIDCard

InductionArea

Speaker

CONTENTS

iTem FUNCTioN



Red LEDThereisanerrorattheterminalthatrequireschecking.Forirst

timeuse,theterminalsneedtobechargedullytoavoidhavingthered

lightblinking.


RFIDCardInductionArea AreathatreadsRFIDcards.

Speaker Forterminalvoiceemission.

ResetButton Torestarttheterminalasandwhenrequired.

Keypad

Youcaninsertinputsintotheterminalsthroughthekeypad.Itcontainsnumbersrom

0-9,poweron/obutton,anOKbutton,anESC/Cancelbutton,aScrollup/downbutton,adoorbellbuttonandaMenubutton.

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11CONTENTS

BatteryFingerprintterminalsoperateusingpowersupplyromastandardpoweroutlet.

MiniUPS:MiniUPS5Vprovidesmobilepowersupplytotheterminals.ChargetheminiUPSsuicientlyoroptimumperormance.Reerto accessory.ingertec.comormore

inormationaboutaccessories.

Date/TimeTheterminalsdisplaythedateandtimeatthehomescreen.Choosethedateandtime

ormatbasedonyourpreerence.PressMenu>Options>SystemsOptions>Date/Time>setyourtimeandsave.

Tochangethedateormat:PressMenu>Options>SystemsOptions>Fmt>Determine

thedateormatbasedonyourpreerence.

VoiceControlVoiceControlletsyoucontrolthelevelovolumeemittedbytheterminal.

TUrN oN/oFFThesystemletsyouturnon/othevoicebasedonyourpreerence.PressMenu>Op-tions>SystemOption>AdvOption>Voice>Y/N.

AdjUST VolUmeDeaultvolumeotheterminalsvoiceis67.Thevolumecangoashighas100andaslowas0.Tosustaintheperormanceothespeaker,itsrecommendedtostayatrange60-70.

ToadjustthevolumePressMenu>Options>SystemOption>AdvOption>AdjVOL(%)

>adjustaccordingly.

SecurityFeaturesSecurityeatureshelpprotecttheinormationintheterminalrombeingaccessedby

unauthorizedindividuals.

AdmiN AFFirmRegisteranadministratortothesystembyenrolling,ingerprintorpasswordtoauserID.PressMenu>UserManage>EnrollAdmin>Chooseenrollmentmethod>Perormen-

rolmentandSave.Aterenrollinganadministrator,themainmenucanonlybeaccessed

bytheadministrator.

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12 CONTENTS

CleaningTerminal

CleANiNg The BodyUseadryclothtocleantheterminalsbody.Donotuseanyliquids,householdcleaners,aerosolspray,solvents,alcohol,ammoniaandabrasivesolutionstocleanthebodyo

theterminalbecauseitcoulddamageit.

CleANiNg The FiNgerpriNT priSm (This feature is NOT available in TimeLine 100 model.)Cleantheingerprintprismwithacellophanetapeor(siliconcoatedprism).Viewthe

videoonhowtocleantheingerprintprismatthislinkingertec.com/newsletter/en-

duser/cleaninger.html.Forthenon-coatedprism,pleaseusemicroibercloth.

RestartingandResettingTerminalIaeatureisntunctioningasitshould,tryrestartingorresettingtheterminals

reSTArTiNg The TermiNAlPushtheOn/Obuttonorresetbuttonontheterminaltorestarttheterminal.Iyou

cantrestarttheterminal,oritheproblempersists,youmightwanttoreset.

reSeTTiNg The TermiNAlPressMenu>Option>SystemOption>AdvOpt>Restterminal.Resettingotheter-minalwillcauseallyoursettingstoreturntoitsoriginalactorysettings.Makesurethat

youhavebackedupalldatabeoreyouproceed.

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13

BackPlate

4eet/1.2meter

(recommended)

CONTENTS

3INSTALLATIONS&COMMUNICATION

InstallationsFingerTecterminalsoerseveralconnectionsorpowerandcommunications.Installa-tionsoFingerTectimeattendanceterminalsaresimple.

moUNT oN WAll

Attachedthebackplateonthewallsecurelyandattachtheterminaltothebackplatewhenmountingitonthewall.ForAC100,screwtwoboltsonthewalltohangtheter-

minal.

Flexi-KiT

FingerTecoerslexi-kitorallitstimeattendancemodels.Attachtheterminalonthe

lexi- kit or convenience andcosmetic purposes.View lexi-kitataccessory.ingertec.

com

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14

1 8

TOP

FRONT

1 8

joiNT 1 piN joiNT 2 piN

TX+ 1 3 RX+ TX- 2 6 RX- RX+ 3 1 TX+ RX- 6 2 TX-

CoNNeCTor piN CABle Color CoNNeCTor

TX+ 1 White/Orange 1 TX+TX- 2 Orange 2 TX-RX+ 3

White/Green

3 RX+

4 Blue 4 5 White/Blue 5RX- 6 Green 6 RX- 7 White/Brown 7 8 Brown 8

TCP/IPPORT

POWERADAPTERPORT

rS484 porT

2.RS485NetworkConnection

1.RS485SingleConnection

RX+

RX-

RS232/RS485DataConverter

RX+

RX-

RS232/RS485DataConverter

rS232 porT

RS232/RS485SERIALCABLEPORT

USBPORT

CONTENTS

CommunicationsConnectionpointsorpowerandcommunicationareavailableontopotheterminals.Reertotheollowingdiagramsortheterminalsyourequire.

USB porTLinkingwithUSBlashdiskorremotedatatranser.

TCp/ip porT ConnectwithCAT5cableorLANconnection,oneendtothisportandanotherendtothecomputersTCP/IPPort.

TCP/IPorSingleConnectionLinking the terminal to a single computerusing TCP/IP requires Ethernet 10/100Base-T Crossover Cable. The cable can be

used to cascade hubs or to connect Ethernet stations back-to-back without a

hub. It works with both 10Base-T and 100Base-TX.

TCP/IP or Network Connection Linkingthe terminals to multiple computers using TCP/IP

requires Ethernet 10/100Base-T Straight Thru Ca-

ble or whips. The cable works with both 10Base-

T and 100Base-TX, connecting a network interface

card to a hub or network outlet.

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15

CertificateofAuthenticity

2008-2009HRMSystemAllrightreserved.c

FingerTec TCMS v2

ProductKey:

YTR1-4AWE-9899

S/N:8203602ActivationKey:K2EWF5SZ

001010

CONTENTS

poWer SUpply porT InsertthePowerAdapterpointtothisportorpower.

rS232/rS485/WiegANd CoNNeCTioN porT RS232Connection to a computer using RS232 cable.

RS485SingleConnection-Connection to a single computer using RS485 wire.RS485NetworkConnection-Connection to multiple computers using Daisy Chain connection.WiegandOutputConnecting with third party connector or terminal(s).

CheckingtheGenuineTCMSV2

TCMSV2isagenuinesotwarebyFingerTec.CheckthegenuinestickerontopotheTCMSV2sotwaremanualbooklettoretrieveaproductandactivationcode.Theserial

numberotheterminalmustbeamatchwiththeserialnumberprintedonthebooklet

inordertoactivatethesystem.

InstallationandSetupoTCMSV2InstallTCMSinaPCwithsuicientminimumrequirements.Reertouser.ingertec.com/

user-promanual.htmorTCMSV2Manualonline.SetupWizardwillrequiretheproductkeyandactivationcodetoactivatethesystem.IncaseyouloseTCMSV2productkeyand

activationcode,gotouser.ingertec.com/retrieve_key_user.phporretrieval.

ConnectingTheTerminalstoTCMSV2

deTermiNiNg TermiNAl NUmBerIdentiythenumberoyourterminaltodierentiatebetweenoneanother.OneTCMSV2canconnectto999unitsoterminal.PressMenu>Options>CommOpt>DevNum

>Selectthenumber.

USiNg TCp/ip

DeterminingtheIPAddress

IPaddressisimportant,asitisauniqueaddressotheterminalinLAN.WithouttheIPaddress,locatingthespeciicterminalisnotpossible.

To input the IP address of the terminal:Press Menu > Options > Comm Opt > IP Addr > Key in IP

address.

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16

NoTeByenablingthisunction,theRS232/RS485willbedisabled.

CONTENTS

SettingupEthernetItis important tosetuptheEthernettoconnectthe terminalsusingTCP/IPconnec-

tion.Setting up Ethernet is by enabling the Ethernet function: Press Menu > Options > Comm Opt >

Ethernet > Yes. Turn off the terminal after you have set the Ethernet to Yes. Now, plug the network

plug to the Ethernet interface and turn the power on.

Determining the Netmask, Gateway and NetSpeed: For TCP/IP connection, please configure the

netmask, gateway and netspeed for the terminal.

Press Menu > Options > Comm Opt > NetMask > Insert the numbers.

Press Menu > Options > Comm Opt > Gateway > Insert the numbers.

Press Menu > Options > Comm Opt > NetSpeed > Choose the speed of your Ethernet connection

USiNg rS232ForconnectionviaRS232,thebaudrateisthedeterminantocommunicationspeed

betweentheterminalandthesotware.Thehigherthebaudrate,theasterthespeed

is.To turn on RS232 connection and set the baudrate: Press Menu > Options > Comm Opt > RS232

> Change the RS232 connection to Y. To change baudrate: Press Menu > Options > Comm Opt

> Baudrate > Change the Baudrate accordingly.

USiNg rS485For connection viaRS485, the baudrate isalso the determinant o communication

speedbetweentheterminalandthesotwarebutthespeedmustbeaccordingtothespeedotheconverter.Checkyourconverterorthespeed.To turn on RS485 connection and set the baudrate: Press Menu > Options > Comm Opt > RS232

> Change the RS485 connection to Y .

To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the Baudrate ac-

cordingly.

UsingUSBtoDownload/UploadDataTheUSBlashdiskisuseulincaseswhereaterminalisinstalledarromaPCorthere

isa connectionproblem.TodeterminethetypeoUSBcompatibleby theterminal,

pleasereertothislinkingertec.com/newsletter/HL_74.html

USiNg USBPressMenu>PenDriveMgmt>Choosetheoperationthatyouwanttocarryoutvia

USB

CommunicationKey

Sincethesotwareiscontrolledbyanactivationcodeandaproductkey,settheCOMMkeytozero.PressMenu>Options>CommOpt>COMMKey>0

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17CONTENTS

4USER

EnrollingUserTheterminalscanenrollingerprinttemplates,passwordsandcardinormation.This

chaptercoversallpossibleuserenrollmentsintheterminals.

Caution:Enrollmentosupervisororadministratorisimportanttomakingsureothe

terminalsdatasaety.Priortoenrollingnewuser,supervisorhastobeenrolledirstbyusinganyomethodsmentionedbelow.SelectEnrollAdmin>ChoosethePrivilege

LeveleitherSupervisororAdministratortoproceed.

FiNgerpriNT eNrollmeNT (This feature is NOT available in TimeLine 100 model.)ItisrecommendedtoenrolltwoingersoroneuserID.Onetemplateisdeaultandanotheroneisusedorbackup.Youneedtocheckthequalityotheingerprintbe-

oredoinganyingerprintenrollment.Itisimportanttolocatethecenterpointsothe

ingerbecausethecenterpointshastobeplacedinthemiddleothescannerduringenrollmenttogetagoodreading.Reertopage17.Youalsohavetomakesurethat

theingersarenottoowetortoodryorenrollment.

Enrollingingerprint:PressMenu>UserManage>EnrollUser>EnrollFP>NewEnroll

>OK>Placeinger3times>(OK)Save>ESCtoexit,NewEnrol(Continue?)OKtoproceedtoenrollanotheringerprint.

Enrollingbackupingerprint: PressMenu>UserManage>EnrollUser>EnrollFP>

ESC>InputUserID>Placeinger3times>(OK)Save>ESCtoexit,NewEnroll(Con-tinue?)OKtoproceedtoenrollanotheringerprint.

CArd eNrollmeNTThedeaultcardortheterminalwithcardreadingeatureistheRFIDcard.MiFareand

HIDcardsystemsareavailableuponrequest.

Enrollingcard:PressMenu>UserManage>EnrollUser>RegRFID>NewEnroll?>OK>KeyinUserID(PIN)>Wavethecardatthescanningareauntilthescreendisplays

theCardID>(OK)Save

pASSWord eNrollmeNTTheterminalsoerpasswordveriicationandmaximumlengthopasswordis5digit.

Enrollingpassword:PressMenu>UserManage>EnrollUser>EnrollPwd>NewEn-

roll?>OK>KeyinUserID(PIN)>OK>Inputyourpassword>LCDshowingtheIDwith

minus-PtoindicatethattheuserIDisusingpassword>OK(Save)

Changingpassword: PressMenu>UserManage>EnrollUser>EnrollPwd>ESC>InputUserID>OK>Changeyourpassword>LCDshowingtheIDwithminus-Pto

indicatethattheuserIDisusingpassword>OK(Save)

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18 CONTENTS

FiNgerpriNT ANd pASSWord eNrollmeNT(This feature is NOT available in TimeLine 100 model. Please skip page 19,20 and 21 if you are using TimeLine

100)

The terminalsoer a combinationo ingerprintandpassword enrollment orbetter

security.

EnrollingFPandpassword:PressMenu>UserManage>EnrollUser>FP&Pwd>NewEnroll?>OK>KeyinUserID(PIN)>OK>Inputyouringerprint>Inputyourpassword

andconirmthepasswordonemoretime>LCDisshowingtheIDwithminus-OPtoin-

dicatethattheuserIDisusingacombinationoingerprintandpassword>OK(Save)

VeriyingUser1:1 (oNe To oNe) / 1:N (oNe To mANy)

VeriFiCATioN meThod proCeSS

1:1(OnetoOne) Youhaveto identiyyourUser IDbeore inputtinganybiometrics

eatureorveriication.Forexample,youruserIDis1008.Onetoone

methodrequiresyoutokeyinuserIDollowedbyyouringerprintto

getveriied.

1:N(OnetoMany) YoudontneedtoidentiyyourUserIDbeoreinputtinganybiomet-

ricseatureorveriication.Simplyplaceyouringeronthescanner

orveriication.

VoiCe meSSAge

VoiCe / meSSAge WhAT doeS iT meAN?

Veriied Identityveriicationissuccessul,the terminalstoresthetransaction

logsandopensthedoor(iconnectedtodooraccess)

Tryagainplease Identityveriicationisailedbecausetheingerisnotproperlyposi-

tioned,thetemplateisnotavailableintheterminalorthepassword

isincorrect.

AdminAirm Youarenotanadministratoro thesystemandyoucannotaccess

Menupage

DuplicateFinger Thismessageonlyappearsduringregistrationwhentheingerthat

youwanttoenrollhasbeenenrolledbeore.FPEnrolledAlrdwillbe

displayedontheLCDscreen.

InvalidID For1:1veriication,UserIDentereddoesnotmatchwithingerprint.

FiNgerpriNT VeriFiCATioN

1:N1:NveriicationdoesnotrequireanyinputoyouruserID.Placeyouringerproperlyon

thescannerandtheterminaltakessecondtoveriyyouridentity

1:11:1 requiresinputoUserIDbeore the terminalreadsandveriies. InputIDonthescreen>PressOKbutton>theterminalreadsandveriies.

Someprecautionshavetobetakentogetagoodreadeverytime.

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19

Center point

CONTENTS

Makesurethecenterpointoyouringerisplacedinthemiddleothescanneroragoodread.

Recommendedtouseindexinger.Theterminalacceptsotheringersbutindexisthemostconvenient. Makesuretheingerisnotwet,toodry,injuredordirty Donotpresshardonthesensor,justplaceitcomortably Avoiddirectsunlightorbrightlight

pASSWord VeriFiCATioNPasswordcanbeanoptionorthosewhodonotpreertouseotherveriicationmethods.To

veriyusingpassword,insertUserID>OK>insertpasswordandpressOK.

CArd VeriFiCATioNPlacethecardonthecardscanningareaandtheterminalwillreadandveriythecard.

AddingUserInormationUser inormationcanbeaddedintoFingerTecterminalsthroughtheTCMSV2sot-

ware.Atertheinormationisupdated,syncTCMSV2andtheterminaltodisplaytheinormation.

DeletingUserOnly anadministrator canperormuser deletionat the terminal. Todelete certain

user(s),pressMenu>UserManage>Delete>InputUserID>TheterminalwilltellyoutheveriicationmethodenrolledbytheuserID>OK>PromptingyoutoDeleteUser>

PressOK>Conirmationisrequired>OKasYesandEscasNo

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20 CONTENTS

AccessLevel/PrivilegeTheterminaloersvarioustypesoaccesslevelorprivilege.

priVilege USer roleS

NormalUser Onlyuse the terminal toveriyyour identity.Youcannotaccess into

theMenuandmakechangesonsettingsandsystem

Enroller Youareallowedtoaccessintothemenutoenrolluseronly.

Administrator Youareallowedtoaccess intothemenutoenrollusersonlyandedit

simple settingsandsystemexcludingaccessoptionsandadvanced

options

Supervisor Youareallowed toaccess into themenu toenrollusersandedit set-

tingsandsystem

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21CONTENTS

5SYSTEM

GeneralSettings

AdjUSTiNg dATe/Time

Theunctionotheterminalistorecordtimeattendanceanddooraccessactivitiesoemployees.Precisionintimeanddatecannotbecompromisedorthesystemtowork

eiciently.AdjustDate/Timeaccordingtoyourtimezone.PressMenu>Options>Sys-temOpt>Date/Time>SelectValue>OK

dATe FormAT

DateormatdiersbasedoncountriesorexampleinMalaysiatheormatusedis,date-

month-yearwhereasinAmerica,monthcomesirst.Chooseyourdateormataccord-

ingtoyourpreerence.Thedeaultormatisdd-mm-yy.PressMenu>Options>SystemOpt>Fmt>SelectFormat>OK

SySTem lANgUAge

The terminalsoers various languages tomatchyour local requirements.Maximum

o3languagepacksavailableinoneterminalatatimeanditssetaccordingtoyour

requestduringpurchase.DeaultlanguageisEnglish.PressMenu>Options>SystemOpt>Language>Chooseyourlanguage>OK

VoiCe

Theterminalhascertainvoicecommandstoguideusersduringenrolmentandtono-tiyusersduringtheidentityveriicationprocess.PressMenu>Options>SystemOpt

>AdvOption>Voice>Y/N

VolUme (%)

VoiceControlletsyoucontrolthelevelovolumeemittedbytheterminal.

AdjustVolume:Deaultvolumeotheterminalsvoiceis65.Thevolumecangoashigh

as100andaslowas0.Tosustaintheperormanceospeakerintheterminalitsrecom-

mendedtostayatrange60-70.ToadjustthevolumePressMenu>Options>SystemOpt>AdvOption>AdjVOL(%)>Setyournumber>OK.

USer iNTerFACe STyle

Theterminalsoerdierentuserinteracestyle.Selectyourstylebasedonyourpreer-ence.PressMenu>Options>UIStyle>Selectyourstyle>OK

FingerprintSettings(This feature is NOT available in TimeLine 100 model.)Coniguresettingsoringerprintenrollmentandveriicationtoachieveoptimume-

ectiveness.

SeTTiNg ThreShold

Thresholdreersto theleveloingerprintscannerssensitivity.Thresholddetermines

howmanypercentominutiaepointsonaingerprinttemplateisbeingreadbythe

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22 CONTENTS

system.Thehigherthethresholdlevel,themorepointsarebeingread,andthemore

restrictedthesystem.Conigurethethresholdor1:1and1:Nmethods.

For1:1,therangeisrom15-50andtherecommendedvalueis35.For1:N,therangeisrom5-50andtherecommendedvalueis45.

1:NMatchThreshold:PressMenu>Options>SystemOpt>AdvOption>MatchThreshold>DeterminetheLevel>OK

1:11:1Threshold:PressMenu>Options>SystemOpt>AdvOption>1:1Threshold>DeterminetheLevel>OK

ShoW SCore

Thealgorithmreadstheminutiaepointsonaingerprintorveriication.Thisoperation

allowsyoutochoosetodisplaythenumberominutiaepointsbeingreadbytheter-minal.IyouchooseY,thenumberwillbedisplayedonthetoprightcornerotheLCD

screen.PressMenu>Options>SystemOpt>AdvOption>ShowScore>Y/N>OK

deFiNiNg WorK CodeS

Theingerprintterminalprovidesworkcodeeaturewhichallowingusertokeyinapre-

deinednumbersaterveriication.Theworkcodenumbersarepredeinedinsotware.

Theollowingtableisshowingexamplesoworkcodes.

rasns Wk c

CheckIn 00

CheckOut 01

OTstart 04

Done 05

SickLeave 10

Hal-dayLeave 12

EmergencyLeave 11

MeetingClient 20

Outstation 21

Workcode Mode 1: Verification followed by work code

Workcode Mode 2: Work code followed by verification

To disable: Select No

PressMenu>Options>SystemOpt>AdvOption>WorkCode>OK>SelectPreer-

ence>OK

UpdateFirmwareFingerTecoersupdateotheterminalregularlythroughsotwareinaPC.Pleaseal-

waysconsultyour localresellerbeoreyouupdateirmwareo theterminaloralter-nativelyyoucancontactusatsupport@ingertec.com.Savethelatestirmwareina

USBlashdiskbeoreattemptingthisoperation.PressMenu>Options>SystemOpt>AdvOption>UpdFirmware>OK>PlugPenDrive?>InserttheUSBFlashDiskintotheslot>OK

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23CONTENTS

SystemInormationTheterminalskeepinormationothesystemandthisinormationisavailableorviewingbyadministrators.

NUmBer oF USerS iN The TermiNAl (USer CoUNT)Everymodelotheterminalhasdierentusercapacitydependingonthenumberotem-platesauserhasinaterminal.Forexample,iaterminalcouldcontain3000ingerprint

templatesandauserisentitledto2templatesenrolment,thetotaluserothesystem

wouldbe1500.Toindouthowmanyusersareenrolledinaterminal:PressMenu>SysIno>UserCnt>Viewthenumber

QUANTiTy oF FiNgerpriNT TemplATeS STored iN The TermiNAl

(Fp CoUNT) (This feature is NOT available in TimeLine 100 model.)The terminalscontain ingerprinttemplatesand thecapacitydiers romonemodel to

another.Toindoutthenumbero ingerprintcountintheterminal:PressMenu>SysIno>FPCnt>Viewthenumber

QUANTiTy oF ATTeNdANCe logS SAVed iN The TermiNAl

(ATT log)Onceveriicationiscompleted,anattendancelogwillbestoredintheterminalasrecord.

Aterminalcancontainupto120,000logsdependingonthemodels.PressMenu>SysIno

>AttLogsCnt>Viewthenumber

NUmBer oF AdmiNiSTrATorS regiSTered iN The TermiNAl

(AdmiN CoUNT)Acompanycanenrollseveraladministratorstomanagethesystem.Thisunctionenable

thecompanytocheckthenumberoadministratorpresentoraparticularterminal.Press

Menu>SysIno>AdminCnt>Viewthenumber

NUmBer oF pASSWord USerS AVAilABle iN The TermiNAl

(pASSWord USer)UserscandoveriicationusingPINpasswordandacombinationoingerprintandpass-word.Toindouthowmanyusersareusingpassword:PressMenu>SysIno>Password

User>Viewthenumber

NUmBer oF Time SCANNerS hAVe BeeN USed For VeriFiCATioN

(S logS)Slogsstandsorscanner logs,whichmeansthenumbero timesthescannerhasbeenusedorveriication,regardlessowhetheritissuccessulornot.Toviewthescannerlogs:

PressMenu>SysIno>SLogs>ViewthenumberoSLogs

Free SpACe iNFormATioN (Free SpACe)Findouttheinormationaboutavailabilityospaceinyourterminalthroughthisunction.

PressMenu>SysIno>FreeSpace>ViewtheinoInormationavailableincludesinger-

printcount,attlogandSlogs.

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24 CONTENTS

deViCe iNFormATioN (deV iNFo)Findouttheinormationaboutyourterminalthroughthisunction.PressMenu>SysIno>DevIno>Viewtheino

Information available includes:

FPCnt (100): Showing the number o ingerprint templatesstored in the terminal, orexampleorFP(100)30is100x30=3000templates (This feature is NOT available in TimeLine 100model.)

AttLog(10k):Showingthenumberoattendancelogsthatcanbestoredintheterminal,

orexampleorAttLog(10k)12means10,000x12=120,000

SLogs:ShowingthenumberoScannerLogsavailableortheterminal.

ManuacturedTime(ManuTime):Thedateandtimewhentheterminalwasproducedis

displayedwhenyoupressManuTimeSerialNumberotheTerminal(SerialNum): Theserialnumberotheterminalisimpor-

tanttoactivatethesotwareandtoliaisewithFingerTecWorldwideinsupportissues.The

Serialnumberispastedonthebackotheterminalbutincasethestickerisdamaged,thisiswhereyoucanretrievetheserialnumber.

Manuacturer:Getthenameothemanuacturerotheterminalhere.

DeviceName:Allmodelshavedierentnames.Iyoudontknowthenameothetermi-nalthatyouarehaving,getithere.

AlgorithmVersion: FingerTecWorldwidehasalreadyreleasedaewalgorithmversionsintothemarketsincetheyear2000.Newalgorithmversioncomeswithsomeimprove -ments.Thisiswhereyoucanindterminalsalgorithmversion.

FirmwareVersion:Supportsometimesrequireirmwareversiontoresolvesomesupportissues.Theversionanddateotheversionisreleasedisprovidedhere.Forexample:Ver

6.20Aug192009

ViewMAC:Thiseatureisasecurityeatureotheproducts.LinkingSotwaretotheter-

minalrequiringthecorrectMACaddress.WithoutavailabilityoMACaddress,sotwarewillnotbeactivatedcorrectly.AllproductsaresuppliedwiththecorrectMACaddressto

easecommunication.Thisisalsotohinderpeopleromusingsotwarewithadierenthardwarebrand.AnexampleoaMACaddressis00:0A:5DF1BE57.Menu>SysIno>

DevIno>ViewMAC

MCUVersion: AnMCUistheMainControllerUnitortheterminals.VersionotheMCU

determinestheeaturesandunctionstheterminalcarries.To check the MCU Version: Menu> Sys Info > Dev Info > MCU Version

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25CONTENTS

LogInormation(LogOpt)Aterminalcanonlyretaincertainamountoinormationbeoretheterminalbecomesullandstopsacceptinganymoredata.Tomaintaintheperormanceoaterminal,youcan

setanalarmtoalertyouwhenthedatareachesacertainwarninglevel.

AlArm SUperlogToinstruct terminaltoalertuseri thetransactionstorage oradministratorloginisless

thanasconigured.Deaultvalueis99.

AlArm ATTlogToinstructterminaltoalertuserithetransactionstorageislessthanasconigured.De-aultvalueis99

reCheCK miNToinstructterminaltoupdateclockingtimesoallusersinatimeinterval.Deaultis10mins.

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26 CONTENTS

6DATA

Everytimeanenrollmentisperormedoraveri-

icationisdone,atransactionlogiscreatedand

storedinsidetheterminal.Thedatacontainscre-atedterminalID,date,time,userIDandtransac-

tionactivity.Forexample,010502100900000000

0010000:C

Theselogsneedtobemanagedtomaintaintheeectivenessotheterminal.Itisrecommended

todothehousekeepingodataromthesot-

warebutthereare5unctionsavailableinDataicontoenableyoutomanagedatainthetermi-

nals

DeletingTransactionLogsDeleteAttendance Logs:The ingerprint terminal stores every transaction logs o its

user.Onceauserisenrolledandveriied,thelogswillbekeptintheterminal.Sometimeshousekeepingneedstobedonetosustaintheterminalsperormance.Pleasebecertain

beoreperormingthisoperationbecauseoncetheOKbuttonispressed,allattendance

logswillbelost.PressMenu>Options>SystemOpt>AdvOption>DelAttlogs>OK>Delete?OK

DeletingAllDataClearAllData: TheingerprintterminalcontainsalluserdataincludingUserID,veriica-

tionmethods,ingerprinttemplates,logs,etc.Thisoperationallowsdeletionoalldataintheterminal.PleasebecertainbeoreperormingthisoperationbecauseoncetheOK

buttonispressed,alldatawillbelost.PressMenu>Options>SystemOpt>AdvOption>ClearAllData>OK>Delete?OK

ManagingUserPrivilegesClearAdminPrivilege:Toaccesssystemmenu,itisrecommendedtoenrolladministra-tortothesystem.Onceadministratorisenrolled,everytimesomeonepressestheMenubutton,AdminAirmmessagewillbedisplayed.ClearAdminPrivilegeoperationallows

thecurrentadministratortoclearallhis/herdatatomakewayorthenewadministra-

torsdata.Oncetheoperationiscompleted,systemmenuisaccessiblebyallusers.PressMenu>Options>SystemOpt>AdvOption>ClrAdminPri>OK>Continue?>OK

ResettingtoFactorySettingsResetOption:Thiseatureistorestoreallsettingsintheterminaltoreturntotheoriginal

actorysettings.YouhavetobecertainbeoreconductingthisoperationbecauseoncetheOKbuttonispressedtheterminalwillberesetautomatically.PressMenu>Options

>SystemOpt>AdvOption>ResetOpts>OK.Pleaseredoallthesettingstosuittoyourcompanysrequirements.PressMenu>Dataicon>RestoretoFactorySettings>Conir-

mationisrequired(Yes/No)

deSCripTioN Code

Terminal ID 01Date(ddmmyy) 050210

Time(hhmm) 0900

UserID 000000001

TransactionCode 00

TerminalActivity 00

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27

NoTe ThiseatureisavailableinallTA100seriesitismadetoorderorAC100model.

CONTENTS

7USB

UnderstandingtheNeedorUSBFlashDiskCommunicationbetweentheterminalandaPCisveryimportanttouploadanddown-loadtransactiondataortimeattendanceanddooraccessreports.Theterminaloers

aewcommunicationoptionssuchasLANandserialcableconnectionsbutsometimes

therearescenarios that requireUSB(Universal Serial Bus)connectivity.USBcancon-necttotheterminalwithacomputerordownloadanduploadouserinormationand

transactionlogs.Intheterminal,theUSBFlashDiskunctionisknownasPenDriveMan-

agement.

TypeoUSBTherearevarioustypesoUSBavailableinthemarket.Theterminalcanonlyworkwith

USB lashdisks that supportminimumLinuxKernel2.4.x,working inewith Imation,TranscendandPenDrive(minimumsupportLinuxKernel2.4.x)Todeterminethetypeo

USBcompatiblebyFingerTecterminal,pleasereertothislinkingertec.com/newslet-

ter/HL_74.html

DownloadingAttendanceLogsTodownloadattendancelogsromtheterminaltothecomputer:PressMenu>Pen-

DriveMng>DwnLoadAttLog>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.Aterdownloadprocessiscomplete,ejectUSBFlaskDiskromtheter-

minalandconnectittoyourPCthathasbeeninstalledwiththesotware.Uploadthe

dataromtheUSBintosotwareorurtherprocessing.

DownloadingUserDataEnrollmentousermustbedoneattheterminal.Duringenrollment,userdatasuchas

nameanduserIDareentered.Tosyncthedatabetweentheterminalandcomputer:

PressMenu>PenDriveMng>DwnLoadUser>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.

UploadingUserDataromUSBtoTerminalWhileadministratorcaninputuserdataromtheterminal,therestotheusersinorma-tioniscompletedinthesotware.Getthelatestupdatesouserinormationromthe

sotwaretotheterminalbyusingaUSBFlashDisk.PressMenu>PenDriveMng>Up -

LoadUser>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.

UploadingShortMessagesSometheterminalscandisplayashortmessagingsystemontheLCD.TheSMScanbe

privateorpublic.ToassignsmstoanindividualorallstausingUSB: PressMenu>PenDriveMng>UploadSMS>InserttheUSBFlashDisktoproceed

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28

NoTe ThiseatureisNOTavailableinTA102,TA103andAC100models.

CONTENTS

8RFIDCARDFUNCTION

Theingerprintterminalsareversatileanditcanacceptcardveriications.Thischapter

coverstheRadioFrequencyIdentiicationorbetterknownasRFIDsystem.TheterminalsacceptRFIDcardwithspeciicationso64-bit,125kHz.

EnrollmentoRFIDCardRFIDcanbeenrolledalone,withingerprintorwithpassword.EachRFIDcardcomeswith

auniqueIDandtheterminalswillreadromthenumbersandmatchitwiththecard.

EnrollmentoRFIDiseasy.PressMenu>UserManage>EnrollUser/Admin>RegRFID>OK>Doyouwanttodonewenrollment?>OK>InserttheuserID>OK>Wavethecard

totheinductionareaandthemachinewilldisplaythecardnumberontheLCDalong

withtheUserID>OK>TheterminalwilldisplayUserID-CmeaningthattheIDisenrolledwithcard>OK(Save)

DeletingRFIDCardRFIDcardcanbeusedagainandagainbuttheinormationinthecardmustbedeleted

irstbeoreinsertingnewinormation.

PressMenu>UserManage>Delete>InputtheUserIDandwavethecardattheinduc-tionarea>TheLCDwillaskwhetheryouwanttodeletetheUserID-C>Theterminalwill

askwhetheryouwanttodeleteUserID>Andtodeleteuser.PressOKtoall.

Oncethecardhasbeenemptied,itcanbeusedagain.

ChangingCardIDPressMenu>UserManage>EnrollUser/Admin>RegRFID>ESC>ChangeCardID>KeyinOriginalID>OK>Wavenewcard>OK(Save)

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29

NoTe

This feature is not a default function and its made upon request. Check your terminal cardsystem to identify the type of card the terminal is using. This feature is NOT available inAC100.

CONTENTS

9MIFARECARDFUNCTION

ThischaptercoverstheMiFarecardsystemorbetterknowninMCsystem.Theterminals

acceptMiFarecardwithspeciicationsMF1S50/S70,13.56MHz.

FingerprintCardKey(FPCardKey)FPCardKeyunctionprovidesextrasecuritytotheMiFarecardusers.FPCardKeyisa

passwordwithamaximum6-digitcode.OnceyouhaveinsertedanFPCardKeyintoa

terminal,alltheMiFarecardswhichareenrolledinthisterminalwillhavethispassword.Theterminalwillalwayscheckthepasswordbeoreveriicationisdone.

ToinputtheFPCardKey:PressMenu>Options>SystemOption>AdvOption>FPCard

Key>InputthePassword>OK

CreatingPINCardPINisknownasaUserID.EnrollaingerprinttoobtainaUserID.TocreateaPINCard,you

needtohaveaUserIDoraPIN.

PressMenu>UserManage>FPCardMng>CreatePINCard>InputanID>Showthecardtotheinductionarea>TheLCDwilldisplayWriteSuccwhichindicatesthattheIDhasbeentranserredtothecardandisnotstoredintheterminalanymore.Aterthisregistra-

tion,ausercangetaccessbyusingthecardonly.

EnrollingFPCardEnrollFPisaunctiontostoreaingerprinttemplateintoaMiFarecard.Oncetheenroll-mentissuccessul,thetemplateswillnolongerbekeptintheterminal.Thereore,or

accessorattendance,youneedtoproducethecardtotheterminaltoobtainveriication.

YourcardwillnowstoreyouruserIDandyouringerprinttemplates.PressMenu>UserManage>FPCardMng>EnrollFPCard>InputaUserID>Register

youringerprint>ShowtheMiareCardattheinductionarea>TheLCDwilldisplayWriteSucctoindicatethattheprocessissuccessul

CreatingFPCardCreateFPCardisaunctionthatallowsyoutoduplicateaingerprinttemplatealreadyen-

rolledintheterminaltobecopiedintothecard.Thereore,oraccessorattendance,you

canchoosetouseyourcardoryouringerprint.

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30 CONTENTS

PressMenu>UserManage>FPCardMng>EnrollFPCard>InputaUserID(MakesurethatthisUserIDhasbeenenrolledwithaingerprint>ShowtheMiareCardatthe

inductionarea>TheLCDwilldisplayWriteSucctoindicatethattheprocessissuc-

cessul.

Nowyoucangainaccessorreportattendanceusingthecardortheingerprint.

RegisteringFPCardRegisterFPCardisaunctionavailableiyouwanttouseyourFPCardinothertermi-nalsinthecompany.PressMenu>UserManage>FPCardMng>RegFPCard>Show

theMiareCardattheinductionarea>TheLCDwilldisplayWriteSucctoindicatethattheprocess issuccessul.NowyoucangainaccessorreportattendanceusingtheFP

card.

UnregisteringFPCardThisisaunctionavailableiyoudonotwanttouseyourFPCardinanyterminalsinthe

company.PressMenu>UserManage>FPCardMng>UnregFPCard>ShowtheMiareCardattheinductionarea>TheLCDwilldisplayWriteSucctoindicatethattheproc-

essissuccessul

Thecard isstillvalidbutthecardcannotbeusedinthatparticularterminaltogainac-cessorreportattendance.

EmptyingFPCardMiFarecardiswriteable;thereoreyoucanuseittimeandtimeagain.Todeleteallthe

inormationinthecard,useEmptyFPCardunction.

PressMenu>UserManage>FPCardMng>EmptyFPCard>ShowtheMiareCardattheinductionarea>TheLCDwilldisplayWriteSucctoindicatethattheprocessissuccess-ul.Nowthecardisemptyandreadytoacceptenrollment.

DumpingFPCardFingerprinttemplatestoredinMiFarecardcanbe transerredtothe terminalby this

simpleoperation.Makesurethatthecardiscontainingingerprinttemplatestoproceedwiththisoperation.

PressMenu>UserManage>FPCardMng>DumpFPCard>ShowtheMiareCardat

theinductionarea>TheLCDwilldisplayWriteSucctoindicatethattheprocessissuc-cessul.Oncecopied,youcanuseingerprintorthecardonthatparticularterminalor

accessorattendance.

MovingToFPCardFingerprint template stored in the terminal can also be transerred to the FP Cardthroughthissimpleoperation.Oncetheprocessisdone,theterminaldeletestheinger-

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31CONTENTS

printtemplateromitsmemory.PressMenu>UserManage>FPCardMng>Moveto

FPCard>ShowtheMiareCardattheinductionarea>TheLCDwilldisplayWriteSucctoindicatethattheprocessissuccessul.

ChangingFPCardPressMenu>UserManagement>OK>EnrollUser/Admin>OK>RegisterRFID>ESC>

ChangeCardID>KeyinoriginalID>OK>Wavenewcard>OK(Save)

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32

NoTeThis feature is not a default function and its made upon request. Check your terminal card sys-tem to identify the type of card the terminal is using. This feature is NOT available in AC100.

CONTENTS

10HIDCARDFUNCTION

The terminals accept HID cardwith speciications o 1325, 26-bit, 125kHz. TheProx IIcardssupport26-bitanditcomeswithuniqueprogramminginormationintoitscon-

tents,whichincludecardreadingbits,cardnumberrange,acilitycode,sitecode,etc.HIDcardsalsoappliesencryptionto thecontentso thecardtomaintainhighlevelo

securityandtoeliminateduplications.

RegisteringHIDCardRegistrationoHIDcardissimilartoregistrationonormalRFIDcards.PressMenu>User

Manage>EnrollUser/Admin>RegRFID>Doyouwanttodonewenrollment?>In -sertuserID>Wavethecardtotheinductionareaandthemachinewilldisplaythecard

numberalongwiththeuserIDontheLCD>TheterminalwilldisplayUserID-Cindicating

thattheuserIDhasbeenenrolledwithcard>OK(Save)

DeletingHIDCardHIDcardcanbeusedagainandagainbuttheinormationinthecardmustbedeleted

irstbeoreinsertingnewinormation.

PressMenu>UserManage>Delete>InputtheUserIDandwavethecardattheinduc-

tionarea>TheLCDwillaskwhetheryouwanttodeletetheUserID-C>Theterminalwill

askwhetheryouwanttodeleteUserID>Andtodeleteuser.PressOKtoall.

Oncethecardhasbeenemptied,itcanbeusedagain.

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11AUTOTEST

WhoshoulddotheAutoTest?AutoTestpageistodiagnoseoranalyzetheconditionsintheterminal.Thereare6testsavailableintheAutoTestpageandonlytheadministratorisallowedtoperormthetest.

Beorerunninganytests,kindlycontactyourreselleroradviceoryoucouldemailsup-

[email protected].

RunAllTestsAtOnceTheAutoTestcontains6testsandtorunallothematonce,PressMenu>Options>

AutoTest>RunAllTest>OK>PlskeepPwrOnmessagewillbedisplayed>Thetermi-

nalwillrunalltestsandwheninishedtheLCDwilldisplaytheresultsuchasthis:All:31Bad:0,toindicatethelevelobreakdownintheterminal.

FLASHTestPressMenu>Options>AutoTest>FLASHtest>OK>PlskeepPwrOnmessagewillbedisplayed>TheterminalwillrunalltestsandwheninishedtheLCDwilldisplaythe

resultsuchasthis:All:31Bad:0

LCDTestPressMenu>Options>AutoTest>LCDtest>OK>ThescreenwilldisplaylinesoW.

AnymissingWsorjaggedWindicatesLCDerror.Escapetoreturntothepreviouspage

VoiceTestPressMenu>Options>AutoTest>Voicetest>OK>TheLCDwilldisplayorexample:PlayVoice1andyouwillhearthemessageorthat.PressOKtolistentothenextvoice.

Anyerrorindictesthatsomethingiswrongwiththespeaker.

FPReader(This feature is NOT available in TimeLine 100 model.)PressMenu>Options>AutoTest>FPReader>OK>Iyouringerprintsensorisnotin

goodcondition,youwillseeOK!

KeyTestPressMenu>Options>AutoTest>KeyTest>OK>PressanykeyandlookattheLCD

display.IthekeymatchesthedescriptionontheLCD,thekeypadisingoodcondition

RTCTestPressMenu>Options>AutoTest>RTCtest>OK>ItheRTCbatteryisstillworking,the

testwillpromptanOK!

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12TROUBLESHOOTING

UnabletoConnectAppearsWhenthismessageappears,itmeansthatthesettingsortheterminalsandthecomput-ersarenotproperlydone.Findoutwhichmethodyouareusingtoconnect.FingerTecoersLAN,RS232,RS485andUSBcommunicationmethods.ReertoChapter3:Connec-

tion-SyncingTerminal,page14tourtherunderstandthetopic.

AdminAfrmAppearsYouarenotanadministratorothisterminal.OnlyanauthorizedadministratorothesystemisallowedtoaccesstheMenu.AnyattemptonormalusertoaccesstheMenuwill

promptAdminAirmmessageonthescreen.Incasetheadministratorhasresignedromthecompany,kindlycontactyourFingerTecauthorizedresellertoaccesstheter -minal.

DifculttoReadFinger(This feature is NOT available in TimeLine 100 model.)Fivethingscouldbethecauseothis:

Enrolmentisnotproperlydone:EnrolmentisthemostimportantprocesstoensurethatFingerTecterminalcapturesthebestqualityoyouringerprints.Reertochapter4or

howtodoagoodenrolment.Thelocationotheterminalisnotconducive:Thescannerdoesnotworkwellinbright-

lightedarea.Coverthescannerabitithisisthecauseothediiculty.Shitthelocationareaorabetterperormance.

Fingerisnotproperlyplaced:Togetagoodreading,makesurethatyouringerscenter

pointsarelocatedatthemiddleothescanner.Adjustthepositionoyouringerprintasyouseeitonscreen.

Thescanner is not cleaned or it is scratched:Checkthequalityothescanner.Ithe

scannerisdirty,pleasecleanitwithpastingandlitingoapieceocellophanetapeon

thescanner.Usemicroiberclothornon-coatedscanner.Iitsscratched,contactyourlocalresellerorareplacement.

Didanythinghappentoyouringerlately?Makesurethattheingerisnotinjured,cutorbruisedbecauseitcouldcausediicultytoread.Thealgorithmreadstheminutiaepoints

oyouringerprint,themoreitcanread,thebettertheresult.

TheLEDisBlinkingAllTheTimeYouhavenothingtoworryaboutunlesstheblinkinglightisred.Thegreenlightindicates

thatterminalisonstandbymode.Redblinkinglightmaysignalaproblemintheterminal.

Chargeyourterminalsoraewhourstoavoidtheredlightromblinking.Consultyourresellerortechnicaladvice.

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35CONTENTS

DuplicateFingerAppears (This feature is NOT available in TimeLine 100 model.)FingerTecisanintelligentterminal.Itwillnotacceptthesameingerprinttwiceintoits

system.IyouhaveregisteredaingerintoFingerTec,thesystemwouldprompt,Dupli-

cateFingerwhenyoutrytoenrollthatsameingeragain.Chooseadierentingertoproceed.

RFIDCardDoesntRespondTwopossibilitiesorthisproblem

Haveyouregisteredthecardtotheterminal?

Thecardmustberegisteredtotheterminalbeoretheterminalcouldreadtheinorma-tioninthecard.Reertochapter8User,page29orcardenrollment.

HaveyouassignedtheuserIDtotheveriicationgroupthatsupportsRFIDcard?

WithoutsettingtheterminalthatyouareunderagroupthatsupportsRFIDcard,the

FingerTecterminalwouldntreadyourcard.

NoSoundAewthingscouldcausethisproblem:

Theterminalvoicemodeissilent

Perhapssomeonehasturnedothevoiceinyourterminalorreduceditsvolumeto0%.

ReertoChapter5System,page22underVoicetorectiy.

Speakerisdamaged

Onceyouhaverectiiedthevoicemodeandtheproblempersists,proceedtotestthe

voice.GotoChapter11AutoTest,page34todothetest.Inovoiceemitted,contact

yourlocalresellerorsupport.

Formoretroubleshooting,gotouser.ingertec.com

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36 CONTENTS

COPYRIGHTNOTICE&DISCLAIMER

CopyrighT NoTiCe

Allrightsreserved.Nopartothisbookmaybereproducedortransmittedinanyormor

byanymeans,electronicormechanical,includingphotocopying,recording,orbyanyin-

ormationstorageandretrievalsystem,withoutwrittenpermissionromFingerTecWorld-

wideSdnBhd.Everyprecautionhasbeenmadetosupplycompleteandaccurateinorma-

tion.Inormationinthisdocumentissubjecttochangewithoutpriornotice.

diSClAimer

Nopersonshouldrelyonthecontentsothispublicationwithoutirstobtainingadvice

romaqualiiedproessionalperson.Thecompanyexpresslydisclaimsallandanyliability

andresponsibilitytoanyterminaloruserothisbook,inrespectoanything,andothe

consequencesoanything,donebyanysuchpersoninreliance,whetherwhollyorpar-

tially,uponthewholeoranypartothecontentsothisbook.

FINGERTEC WORLDWIDE SDN BHD

INFORMATIONABOUTFINGERTEC

To leArN ABoUT go To?

Companyandtheproducts www.ingertec.com

Thelatestupdates FacebookFanPage:FingerTecWorldwide

Twitter:FingerTecWorldwide

TosubscribeorFingerTecnewsletter:

www.ingertec.com/subscribe-R/newsletter.html

TechnicalTipsandLatest user.ingertec.com

ProductUpdatesand

Upgrades

Email [email protected](Sales)

[email protected](Technical)

RegisterorWarranty www.ingertec.com/GPW/warranty.htm

FingerTecAccessory accessory.ingertec.com
http://www.fingertec.com/http://www.fingertec.com/subscribe-R/newsletter.htmlhttp://user.fingertec.com/mailto:[email protected]:[email protected]:[email protected]://www.fingertec.com/GPW/warranty.htmhttp://accessory.fingertec.com/mailto:[email protected]:[email protected]://www.fingertec.com/GPW/warranty.htmhttp://www.fingertec.com/subscribe-R/newsletter.htmlhttp://accessory.fingertec.com/http://user.fingertec.com/http://www.fingertec.com/

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