http:// 1 building semantic applications paul warren [email protected]

1http://www.sekt-project.com

Building Semantic ApplicationsBuilding Semantic Applications

Paul WarrenPaul [email protected]@bt.com


the need for semantics

the SEKT solution

SEKT partners

architecture

applications

semantic knowledge management


The need for semantics

• Knowledge workers overwhelmed by info• from intranets, emails, newslines …• but still lack vital information

• 80% of corporate data is unstructured• including key business decisions• subject to regulation, e.g. SOX

• Companies suffer from• decisions made under incomplete knowledge • threat of compliance failure


We need information …

• Identified by semantics, not just keywords• precise and complete

• Selected by their interests & task context• defined semantically

• From heterogeneous sources, • accessed uniformally

• Presented meaningfully• and appropriately for the user


In the right form

• Integrated• into the desktop applications

• Seamless• proactive, not reactive

• Depending on context• interests and current activities• mobile phone, PDA, blackberry

• With appropriate visualisation• relation between documents & concepts

• And expressed in natural language• where this aids understanding• multilingual

the need for semantics


Semantic knowledge management

Semantic knowledge management classifies, finds, distributes, shares and uses

knowledge based on meaning not the particular words used to

represent meaning.


In three words

Semantic knowledge management classifies, finds, distributes, shares and uses

knowledge based on meaning not the particular words used to

represent meaning.



Words and meanings

same word, different meanings

different words, same meaningdisability legislation

equal opportunity laws

different words, related meaning

trade unioncharitycompany

organisation

Jaguar



The SEKT solution

• Finding and sharing knowledge through its semantics• for improved precision and recall• for the user’s interests and current context

• Extracting knowledge• in a meaningful way, without duplication• to create a knowledgebase

• Reasoning about knowledge• Displaying all relevant knowledge

• information-centric, not document-centric


Extracting the semantics

• Information extraction• using human language technology

• Knowledge discovery• machine learning and statistical methods

• Existing metadata, e.g. database schemas• mapping and merging

the SEKT solution


The knowledge basethe SEKT solution


Accessing the knowledge base

the SEKT solution


Number

Thing

industries

manufacturingindustries

serviceindustries

companies

non E.U. companiespublic

companiesprivate companies E.U. companies

companies on New York Stock Exchange

companies on London Stock Exchange

sells to

operates inemployee

size

Ontology modellingthe SEKT solution


SEKT applicationsapplications

intelligent decision support in the legal sector – helping

newly appointed judges

knowledge management for IT consultants

intelligent content management


Intelligent content management

applications

• based on semantics… not text

• providing one view to heterogeneous knowledge

• classifying semantically• extracting and

presenting• visually and in natural

language

Searching, alerting, sharing …


Knowledge managementapplications

sharing and reusing knowledge across a

global team …

… building on Siemens knowledgemotion®


Intelligent decision supportapplications

a database of frequently asked questions – using

semantic distance to identify questions and answers

with justification drawn from comprehensive legal databases

combining formal and informal knowledge


More applications …

• portals

• intelligent customer contact

• business intelligence

• supply chain management

• semantic desktop

• enhancing collaboration• ….

applications


SEKT architecturearchitecture

knowledge engineering time application run-time

persistent data

Device-Independent Web Application Framework

Applications, e.g. search & browse, legal decision support

SEKT Integrated Platform(SIP)

Knowledge engineering environment (OntoStudio)

Ontology, annotation and mapping editors

Ontology management and reasoning(KAON2)


Run-time

Supporting users in their knowledge work

• generic applications:• search & browse• knowledge sharing• knowledge alerting

• specific applications• legal decision-making• business intelligence, CRM, collaboration …


Knowledge engineering

Enriching information with meaning

• Creating and editing ontologies• with automatic assistance

• Annotating documents• with respect to an ontology• editing automatically-created annotations

• Creating ontology mappings• editing automatically-created mappings


Applications and training

Intelligent content management http://www.bt.com

Knowledge managementhttp://www.empolis.comhttp://www.sbs.siemens.com

Legal decision supporthttp://www.isoco.comhttp://www.uab.es

Traininghttp://www.keapro.net

SEKT partners


Tools

End-user tools

http://www.bt.comvisualisation ~ iSOCOprofiling ~ Jozef Stefan Institutelanguage generation ~ University of Sheffield

Editor & annotation tools

http://www.ontoprise.de

SEKT partners


Enabling componentsevOWLution - managing & evolving knowledge modelsText2Onto – ontology learning from text

http://www.aifb.uni-karlsruhe.de

GATE information extraction

http://nlp.shef.ac.uk

TextGarden knowledge discovery

http://www.ijs.si

PROTON – knowledgebaseKIM – semantic annotation & retrieval

http://www.ontotext.com

SEKT partners


Applications & systems integration

Knowledge management• Empolis GmbH - Ralph Traphöner

[email protected]• Siemens Business Service – Dirk Ramhorst

[email protected]

Legal decision support • iSOCO – Richard Benjamins

[email protected] • UAB Institute of Law and Technology – Pompeu Casanovas

[email protected]

Intelligent content management• British Telecommunications Plc - John Davies

[email protected]

SEKT partners


Tools & services

knowledge models & knowledge software

• Ontoprise [email protected]

• Ontotext Lab, [email protected]

training

• kea-pro [email protected]

SEKT partners


Research partners• AIFB, University of Karlsruhe

Rudi Studer - [email protected]

• Department of Computer Science, University of SheffieldHamish Cunningham - [email protected]

• Dept. of Intelligent Systems, Jozef Stefan InstituteMarko Grobelnik - [email protected]

• AI Department, Vrije Universiteit AmsterdamFrank van Harmelen - [email protected]

• Institute of Computer Science, University of InnsbruckDieter Fensel – [email protected]

SEKT partners


The SEKT partners

kea-pro

University of Sheffield

http:// 1 building semantic applications paul warren [email protected]

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