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Language Setting

1. Switch the device ON. 2. Press the OK/MENU key to switch to the main menu. 3. Use the keys to select the desired option and confirm using the MODE key. 4. Select Language (Point 8).

5. Select your desired language. Confirm with OK/MENU .

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Table of contents

Language Setting................................................................................ 1 1 Introduction............................................................................ 4 2 Getting started....................................................................... 5

2.1 Parts of your camera ................................................................. 5 2.2 Inserting the batteries ................................................................ 6 2.3 Inserting and removing the SD/MMC card ................................ 6

3 Operation............................................................................... 8 3.1 Switching the MP3 player on and off ......................................... 8 3.2 Setting the operating modes ..................................................... 9 3.2.1 Without connecting to the computer.............................................. 9 3.2.2 Connecting to the computer .......................................................... 9

3.3 Using the video mode.............................................................. 10 3.3.1 Making video clips........................................................................ 10 3.3.2 Playing videos .............................................................................. 11 3.3.3 Video format ................................................................................. 12

3.4 Using the photo mode ............................................................. 13 3.4.1 Taking photos ............................................................................... 13 3.4.2 Using the macro function ............................................................. 13 3.4.3 Taking photos using the flash...................................................... 14 3.4.4 Playing photos.............................................................................. 14

3.5 Using the display menu ........................................................... 14 3.6 Display menus ......................................................................... 15 3.6.1 Recording mode........................................................................... 15 3.6.2 Playback mode............................................................................. 16

3.7 Deleting files ............................................................................ 17 3.7.1 Deleting a file ................................................................................ 17 3.7.2 Deleting all files............................................................................. 18

4 Data transfer using the PC .................................................. 19

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4.1.1 Installing the driver ....................................................................... 19 4.1.2 Installing the application (e.g. PhotoImpression)........................ 20

4.2 Connecting the computer to the digital camera....................... 22 4.2.1 Transferring files from the digital camera to the PC................... 22 4.2.2 Transferring files from the PC to the digital camera................... 23

4.3 Using the software................................................................... 24 4.3.1 Recording images (PhotoImpression 4.0) .................................. 24 4.3.2 Using VideoImpression 1.6.......................................................... 25 4.3.3 Using the AMCAP software......................................................... 27

5 Specifications ...................................................................... 29 6 Further information .............................................................. 30

6.1 Safety instructions ................................................................... 30 6.2 Maintenance and care............................................................. 30 6.3 Photo tips................................................................................. 31 6.4 Battery tips............................................................................... 31 6.5 Notes on using memory cards................................................. 32

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1 Introduction Thank you for choosing our product. Please read the manual carefully to make best use of all functions of the product and to guarantee a long service life. Store the manual in a safe place for later reference.

This product is a digital imaging device with an integrated digital camera, digital video recorder and PC camera. It can be used under all circumstances. It allows you to take digital photographs and videos or use it as a webcam.

Note Please read the general safety instructions in chapter 6.1. before using the camera. Pay particular attention to the instructions on safely concluding the digital transfer between the camera and computer in chap. 4.2.

Product properties

• High resolution photographs, various resolutions can be selected, interpolated output.

• Images can be saved internally or externally. • High-sensitivity wide-angle flash, three flash modes can be selected. • Colour TFT LCD monitor for viewing menus and images/videos. • Three recording modes: single image, self-timer and video • Simple user interface • Fast data transfer thanks to mini-USB connector • Automatic shutdown conserves batteries

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2 Getting started 2.1 Parts of your camera Familiarise yourself with the parts of your camera before use. That makes it easier to operate the camera.

Operatingstatus display

Macro display

Up Down Left/ Self timers Right/ Flash button

Shutter release

On/off Button

Flash Lens Strap eye

Zoom in Zoom out

LCD display Display button

Mode switch Photo/Video recording mode Playback

Macro normal

Menu/OK

USB terminal

SD/MMC card slot

Battery compartment

Indicator for self timers

Charging indicator

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2.2 Inserting the batteries Use two AAA (Micro) batteries.

1 Push the cover of the battery compartment in the direction indicated to open the compartment.

2 Insert the batteries into the battery compartment and ensure that the polarity is correct.

3 Close the cover of the battery compartment by closing it over and pushing it back into place.

Please also read the battery tips in chap. 6.4.

2.3 Inserting and removing the SD/MMC card The camera is equipped with a 32 MB internal memory in which the files can be stored. However, an external memory card is the preferred memory medium. If a memory card is inserted in the camera, but you would like to use the internal memory, simply remove the external memory card from the camera.

You can use SD or MMC cards to increase the memory capacity. Switch off the camera before inserting the card. Insert the card as follows (photographs and videos are no longer stored in the internal memory, but stored on the card).

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1 Open the cover of the card slot.

2 Hold the card so that its contacts face the front panel of the camera before inserting it. Insert the card in the card slot until it locks into place. Close the cover of the card slot.

3 Close the cover of the card slot by closing it over and pushing it back into place.

Removing the card

Open the cover of the card slot. Press the card downwards briefly to unlock it. Remove or change the card and close the card slot cover again.

When the camera is switched on, a memory card that is inserted is displayed by the “C” symbol on the LCD display. Please also read the instructions on using the memory cards in chap. 6.5.

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3 Operation 3.1 Switching the MP3 player on and off

Switching the MP3 player on:

Press the On/Off button for approx. 1 second until one single signal sound is audible to switch the camera on. If the camera is not switched on, check the polarity of the batteries and ensure that they are charged.

Switching the MP3 player off:

Press the On/Off button for approx. 1 second until one double signal sound is audible to switch the camera off. The LCD (TFT) goes blank.

In order to conserve the battery, the camera is deactivated automatically after it has been idle for a specific time period (set under Auto Power Off). Press the On/Off button for 1 second to switch the camera on again.

Battery indicator

If the battery performance decreases, the battery symbol displayed in the lower right corner of the LCD display changes from to . If the battery is almost fully discharged, a blinking symbol appears and the Pocket Cam switches off shortly thereafter. You must then change the batteries.

If the flash is in continuous use, the battery indicator displays a lower capacity which does not mean that the batteries are dead. Wait 5 – 10 seconds until taking the next picture once the batteries have reached to their actual capacity again.

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3.2.1 Without connecting to the computer If the digital camera is not connected to the computer, two operating mode are possible: the Recording Mode ( ) in which images or videos are recorded and the Playback Mode ( ) in which the recorded files can be viewed. The mode switch allows you to switch between these operating modes.

Three functions can be set within the recording mode using the recording mode menu:

Video mode Photography mode Single shot

Photography mode Self-timer

When the camera is switched on, it is in the mode last used before it was switched off.

Please read how images and videos are recorded and played in chap. 3.3 and 3.4.

3.2.2 Connecting to the computer If the digital camera is connected to the computer using the supplied USB cable, there are also two operating mode available: the Mass Storage Mode ( ) in which the cameral functions similar to a hard disk drive and the PC Camera Mode ( ) in which the camera functions similar to a webcam.

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The mode switch allows you to switch between these operating modes.

In the mass storage mode, “MSDC” or “SIDC” appears in the LCD display depending on the setting (see chap. 3.6.2). In MSDC mode, you can access the camera memory using common Windows commands. Using a file manager (Windows Explorer), you can copy, move and delete image and video files.

In PC camera mode, a video or still image can be recorded using the AMCAP video program.

Please read how to transfer files and use the camera as a webcam in chap. 4.2 und 4.3.

3.3 Using the video mode 3.3.1 Making video clips

1 Switch the camera on and press the button.

2 Press the menu button to access the recording mode selection. Use the Down button to select the video mode and press the menu button.

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3 Video mode is active when the symbol appears in the top right-hand corner of the LCD display. Press the shutter release to start recording a video. Press the shutter release again to stop recording.

3.3.2 Playing videos

1 Switch the mode button to the position to activate the play- back mode. Press the display button until the thumbnail view appears.

2 Use the arrow button to select the AVI video and press the display button again to play the video.

3 Press the display button again to stop playback.

4 Switch the mode button to the position to activate the playback mode.

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If the adjacent “PLAY AVI” display appears, you can immediately play our new video or access stored videos. To play your new video, press the “YES” menu button when it is red.

If you would like to access the stored videos, select “NO” using the right button and press the menu button. Press the display button until the thumbnail view appears and scroll to the desired video using the arrow buttons. To playback the video, press the display button.

3.3.3 Video format Video format

The video format used is Motion JPEG which differs from MPEG format. It is a compressed film format and is supported by Windows Media Player and Apple Computer Quick Time. The video format can be played in most computers using Windows and Macintosh operating systems. A large quantity of freeware und shareware is also available for playing this video format.

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3.4.1 Taking photos

1 Switch the camera on.

2 Press the menu button to access the recording mode selec- tion. Use the up and down button to select the single image mode and press the menu button.

3 The symbol is displayed on the top tight-hand side of the LCD display. Using the up and down button to zoom in and out helps you select a suitable image size when taking the photo.

4 Press the shutter release to take a photograph.

3.4.2 Using the macro function For macro focus in close proximity (20cm – 50cm), slide the switch on the left-hand side of the camera to the position. This will allow you to take clear pictures within close proximity.

For normal focus, slide the switch back to the position; otherwise the images are not focused.

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3.4.3 Taking photos using the flash

1 By default, the flash is set to OFF in photo mode. Once the camera is switched on, the symbol is displayed on the top right-hand side of the LCD monitor.

2 Press the flash button. The illuminated red operation LED indicates that the flash is charging. The flash can be used when the red LED no longer blinks.

If the flash is in continuous use, the battery indicator displays a lower capacity. Wait 5 – 10 seconds until taking the next picture, once the batteries have reached to their actual capacity again. Otherwise replace the batteries.

3.4.4 Playing photos The operating steps for playing photos are the same as for playing videos (see chap. 3.3.2).

3.5 Using the display menu

1 Press the menu button until the first menu appears. To switch between the menus, press the right/left button.

Display example

2 After selecting the desired menu, use the up and down button to select the setting. Confirm using the menu button.

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3.6.1 Recording mode 1. Capture

Cancel: This item is available in all display modes Single: Press the shutter release for single image mode Self-timer: Press the shutter release to activate the 10 second self-timer. To assist you when taking photos using the self-timer function, the LCD display shows a 10 second countdown which emits a signal sound at each second. Video: Press the shutter release for video recording mode

2. Color picture setup

Auto: The exposure is automatically set. Exposure: To set the exposure parameters, press the up/down button to increase or decrease the values White balance: Selection of the daylight, twilight (evenings), tungsten (lamp light) and office light (fluorescent) settings Sharpness: Selection of the normal, sharp or soft settings

3. Resolution – for changing the image resolution

Super: selects 2720x 2040 pixel (5.5 mega pixel, interpolated) High: selects 2048 x 1536 pixel (3.1 mega pixel) Middle: selects 1600 x 1200 pixel (2.0 mega pixel) Low: selects 800 x 600 pixel (300 kilo pixel)

4. Picture Quality

High: high quality with a low compression rate Standard: high compression rate, produces images with a lower resolution, but with lower storage requirements

5. Auto Power Off (automatic shutdown)

Set: use the left button to select the minutes and the right button to select the seconds. To increase or decrease the time value, use the up/down buttons respectively. (30 sec. – ca. 1 h.)

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6. Date/Time

Set: use the left or right button to select the year, month, day and time and the up and down buttons to set the correct values accordingly Date on: select this function if the date should be displayed on the photo Date off: select this function if the date should not be displayed on the photo

7. AE Mode

For the illumination frequency 50 Hz for places with 220 Volt and 50 Hz60 Hz for places with 110 Volt and 60 Hz

8. Language

English German Spanish

3.6.2 Playback mode 1. Erase

Current: Deletes as individually selected file. All: Deletes all files. Format: Formats the memory. Protect: Protects the selected file from being inadvertently deleted.

2. Auto Power Off (automatic shutdown)

See display menu in recording mode

3. Date/Time

See display menu in recording mode

4. DPOF (Digital Print Order Format)

Set: Setting the quantity of the copies to be printed for each image

5. Rotation

Rotation by 0°, 90°, 180° and 270°

6. USB (USB protocol)

MSDC (Mass Storage Device Class protocol): Treats the camera memory like a normal hard drive and displays the data structure. SIDC: less popular USB protocol

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While viewing an image use the UP button to view in or the DOWN button to view out. Pan: Select PAN to navigate through portions of an image. Exit Pan

3.7 Deleting files 3.7.1 Deleting a file

1 Switch the mode button to the position to access the play- back mode. Press the display button until the thumbnail view appears.

2 Select the image/video to be deleted. Press the menu button to activate the delete menu and select the “Current” item using the down button.

3 Press the menu button again to delete the current image.

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3.7.2 Deleting all files

1 Switch the mode button to the position to access the play- back mode.

2 Press the menu button to activate the delete menu and select the “All” item using the down button.

3 Press the menu button again to delete all files.

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4 Data transfer using the PC 4.1 Installing the software 4.1.1 Installing the driver Using the computer, the user can access the functions of the digital camera (mass storage, PC camera). The corresponding software driver must first be installed by following the steps below.

1 Insert the provided CD-ROM driver in your CD-ROM drive. An installation window opens. If the installation program does not run automatically, open the My Computer folder and click the CD-ROM drive symbol. In the My Computer folder, click the Autorun file in the root directory.

2 Click “Install DC Driver" to install the driver. The following message is then displayed.

3 Click “Install DC Driver” again. The following message is then displayed.

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4 Select “Next” to perform the installation. 5 After the installation, the

following message is displayed. Click “Finish” to complete the driver installation.

6 Once the driver installation is completed, click “Back to Main” to return to the main window of the installation process. Then install the application software.

4.1.2 Installing the application (e.g. PhotoImpression)

1 Click “Arcsoft Imaging Software”. The following message is then displayed.

2 Click PhotoImpression. The following message is then displayed.

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3 Select the language to be installed and press OK to confirm. Click “Next” to continue the installation.

4 Click “Next” again to continue the installation.

5 Accept the software contract by clicking “Yes”. 6 Confirm the target folder or

select the target folder and the program file names.

7 Select the components and the program folder and “Next”.

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8 Click “Finish” in the following window to complete the installation.

The VideoImpression application software is installed following the same steps as those for PhotoImpression.

Once the software installation is completed, click “Exit to Main” and “Exit” to end the installation process.

4.2 Connecting the computer to the digital camera

4.2.1 Transferring files from the digital camera to the PC Mass storage mode

Switch the camera on and press the button. Press the Menu button once. Then press the right button until you reach the USB Display menu. Set the MSDC option in this menu. If you now connect the camera to the computer using the USB cable, the camera automatically switches to mass storage mode and is displayed a removable storage medium. Now transfer the recorded files in the “DCIM\100Media” folder to your computer hard drive using the file manager for example or access the files using other

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the newly opened small pop-up window).

Note Disable the digital camera from the operating system correctly using the “Remove Hardware Safely” option ; otherwise the camera or memory can be damaged. Ensure that no files are being transferred between the Pocket Cam and the computer. If the camera’s USB connection is simply interrupted, the camera is switched off while connected to the PC or the battery compart- ment is opened, the camera resets automatically. To stop the data transfer, follow the steps below: Removing the hardware from the PC (Windows Me/2000/XP) Click the task bar on the right-hand side below the symbol and select the “Remove USB Mass Storage Device – Drive (X:)” in the following dialog window. Then the message now appears that the hardware can be removed. Now remove the USB-cable from the Pocket Cam.

Removing the hardware from Mac (Mac OS 9.x or higher) Select the Pocket Cam desktop symbol (displayed as an “unnamed” drive). Drag the symbol into the Recycle Bin.

PC camera mode

Switch the camera on and press the button to activate the PC camera mode. If you now connect the camera to the com- puter using the USB cable, the camera automatically switches to PC camera mode. To do so, use the AMCAP software (see chap. 4.3.3).

4.2.2 Transferring files from the PC to the digital camera If you would like to download files from a PC to the digital camera, it is important that you follow the instructions below.

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Transferring files from the PC to the digital camera using a SD/MMC card

• Activate the mass storage mode as described above and connect the camera to the PC. “MSDC” appears on the camera display.

• Open the My Computer folder on the PC desktop, it now displays the internal or external memory for each removable storage medium.

• Create a file folder on the external removable storage medium. • Copy the selected file in the file of the removable storage medium on the

computer. Prior to the file transfer, check the file size. The file must be smaller than the available free space on the SD card. Otherwise, the PC will report an error.

• Once the file transfer is complete, disable the camera correctly from the PC.

4.3 Using the software 4.3.1 Recording images (PhotoImpression 4.0)

Switch the camera on, press the button to activate the mass storage mode and connect the USB cable. “MSDC” appears on the camera display.

The photos are immediately stored in the digital camera, since it func- tions as an independent removable storage medium.

1 Click the start menu to start PhotoImpression 4.0.

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2 Click the “From Folder” button below on the left-hand side and then click the “Browse” button . Then open the DCIM folder in this drive and the 100MEDIA subfolder and select the photo to be transferred. The photos are now displayed in the picture frames in the lower right area of the window and can be edited.

4.3.2 Using VideoImpression 1.6 Recording a short film

Switch the camera on, press the button to activate the mass storage mode and connect the USB cable. “MSDC” appears on the camera display.

1 Click the start menu to start VideoImpression 1.6.

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2 Click “new” and then “get” to select files stored in the computer or in the digital camera and open them (AVI file format). The files are then displayed in the Play Effect frames.

Play Effect frames

3 Select the individual files within the Play Effect frames and then click “add to story board” to add the file to the script. Click on “play movie” and then the play button to view your own short film.

4 Once you have viewed the short film, click “edit” to edit the film. If you are satisfied with the results, click “save” on the right-hand side to store the file on the computer. If the file is too large, and the writing rate is too slow, the saving procedure can last slightly longer.

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Switch the camera on, turn the mode button to the position to activate the PC camera mode and connect the USB cable. “PC Camera” appears on the camera display.

1 Click Start > Programs > SunPlus Ca533a to open the AMCAP software and start the webcam function.

2 Click and then to select the window size that is required for the video transfer.

3 Click “Options/Preview” to view a live video stream. If this option is marked with check, the software is running in the preview mode.

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4 Click the File/Set Capture File menu item, to set the storage location and the file names for the video to be recorded.

5 To start recording the video, click “Capture/ Start Capture” and confirm by clicking OK.

6 To stop recording the video, click “Capture/Stop Capture”.

Note

Memory full If the digital camera memory is full, you cannot record any more images. In this case, if you press the shutter release, the “MEMORY FULL” warning appears in the LCD display for two seconds. This display disappears until you press the shutter release again.

The SD memory card write protection lock If the SD memory card is write protected and you press the shutter release, the “check card protect switch” warning appears in the LCD display for two seconds.

Description of the Video Edit Play (PC) function The system’s video editing function is equipped with the latest video technology (Direct X 8.0). Users using Windows 98 and 2000 must install Direct X to play the video editing file.

Direct X is a program for updating Microsoft Media Player codes.

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5 Specifications Sensor CMOS Pixels 3.1 MegaPixel

Effective resolution High 2048 x 1536, medium 1600 x 1200, low 800x600

Interpolated resolution Super 2720x2040 (5.5 MegaPixel) Photo: JPEG File formats Video: AVI/Motion JPEG 320x240

Lens Fixed (5-section glass lens) 10.8mm Zoom factor 4x digital zoom Monitor 1.5 inch TFT monitor Aperture F2.8, f=8.5mm

Focus range 15 cm ~ 25 cm (Macro) 1,6 m ~ infinity

Shutter speed 1/15 – 1/4000 s Power supply 2 x AAA batteries Transmission interface USB Weight 76g (without batteries) Self-timer 10 seconds Memory medium 32MB internal (including system memory), SD or

MMC card Dimensions 90mm x 48 mm x 25 mm ( L x W x H) System requirements Pentium 166 MHz processor or higher,

Microsoft Windows 98SE/Me/2000/XP, USB connection, SVGA graphic card or DVD-ROM video disc player, at least 64 MB RAM, at least 200 MB memory space available on the hard drive

Mass storage Win98SE, Me, 2000, XP / Mac OS 9 or higher/ Linux 2.4, X or higher

Driver program for PC Camera (webcam)

Win98SE, Me, 2000, XP

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6 Further information 6.1 Safety instructions Although this product is safe, please observe the following information and warnings.

Caution

• Do not modify or dismantle the camera. • Contact your dealer for repairs and inspections. • Do not shake the camera or subject it to hard impact.

The camera may be damaged if it falls. • Ensure that no water or moisture enters the camera.

This can cause short circuits and accidents.

Note When using the flash, do not look directly into it, as this can damage the eyes.

6.2 Maintenance and care Please clean the body, lens and LCD as follows:

• Do not use thinning or cleaning agents which contain petrol. This could damage the camera.

• Clean the camera body with a soft cloth. • Lens: First remove dust with a lens brush. Then clean with a soft cloth. • Do not use powerful cleaning agents on the body and lens (contact your

dealer if dirt cannot be removed). • Do not apply pressure to the LCD display or use hard objects to clean it.

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For excellent photographs, please observe the following tips:

• Do not move the camera quickly to prevent the photos being out of focus. Hold the camera steady when pressing the shutter release. Do not move the camera immediately after pressing the shutter release. Wait until you hear the sound signal before moving the camera.

• Look at the subject on the LCD (TFT) display before pressing the shutter release.

• Check the angle if the subject is backlit. Move to the side to reduce the backlighting.

• Use the flash in dark conditions. • Move/pan the camera slowly to make good videos. Pans that are too fast

result in out of focus and blurry videos.

6.4 Battery tips Incorrect handling of the batteries can cause them to leak, become hot or explode. Observe the following safety instructions:

• Do not heat batteries or dispose of them in fires. • Do not transport batteries with metallic objects, as they can come into

contact with the battery poles and cause damage. • Do not expose batteries to moisture. Always store them in a dry area. • Do not dismantle, deform or modify batteries. Never remove the cover of

the battery. Do not subject the battery to hard impact. Never use leaking or damaged batteries.

• Keep batteries out of reach of children. • Ensure that the polarity is correct when inserting the batteries into the

camera. • Battery power is reduced in cold environments (-10°C or colder, applies

to alkaline batteries in particular). • Warm up batteries before use in cold environments (e.g. in your pocket). • When using a heat source, do not allow batteries to come into contact

with it.

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6.5 Notes on using memory cards The following memory card types can be used with the digital camera:

SD memory card (Secure Digital) MMC memory card (MultiMedia Card)

• Switch off the camera before inserting or removing the memory card. • Never remove the card or switch off the camera while operating the

camera (recording, playback, file transfer, etc.). This could damage the card.

• Do not subject the card to discharges of static electricity. • Do not dismantle the card or alter it. Do not bend the card, subject it to

high humidity or let it drop. • Do not touch the contact area of the card with your hand. • Avoid direct sunlight or great heat. • Do not use or store the card in a damp, dusty or rusting environment.

Warranty condition EN

The following conditions comprise the requirements and scope of our warranty conditions and do not affect our legal and contractual warranty obligations.

We offer a warranty on our products in accordance with the following conditions:

1. Odys products are covered by a 24 month warranty. We will resolve damages or defects on Odys products free of charge within 12 months of the purchase date under the following warranty conditions. For any damage or defect determined later than 12 months after the purchase date, proof of a manufacturing fault must be submitted for repair under warranty. The warranty does not cover batteries and other parts, which are considered consumables, parts that break easily such as glass or plastic or defects based on normal wear and tear. There is no warranty obligation in the event of marginal differences compared to the target appearance and workmanship provided these have a negligible effect on the product's fitness for use, in the event of damage caused by chemical or electrochemical effects, by water or generally from abnormal conditions.

2. The warranty will be performed in such a way that we shall decide whether to repair the defective parts or to replace them with working parts free of charge. AXDIA reserves the right to exchange the product for a replacement product of equal value if the product that is sent in cannot be repaired within a reasonable time or at reasonable cost. The product can also be exchanged for a different model of the same value. Requests cannot be made for repairs to be carried out on site. Parts that have been replaced or exchanged become our property.

3. The warranty claim does not apply if repairs or other work is carried out by unauthorized persons or if our products are equipped with additional parts or accessories that are not approved for our products.

4. Warranties that have been activated do not cause the warranty period to be extended, nor do they trigger a new warranty period. The warranty period for any replacement parts installed ends with the warranty period for the entire product.

5. Any other or further claims are excluded, especially those for replacement due to damage caused outside of the product, provided there is no obligatory legal liability. We therefore accept no liability for accidental, indirect or other consequential damage of any kind, which leads to usage restrictions, data loss, loss of earnings or interruption to business.

Asserting a warranty claim

1. To make use of the warranty service, you must contact the AXDIA Service Center by e-mail, fax or phone (see below for contact details). You can also use the service form on our website or on the back of the warranty conditions.

2. AXDIA Service Center will try to diagnose and solve your problem. If it is determined that a warranty claim exists, you will be given an RMA number (Return Material Authorization) and you will be asked to send the product to AXDIA.

IMPORTANT: AXDIA will only accept parcels that have an RMA number.

Please observe the following when sending the product: 1. Send the product suitably packaged with carriage and insurance paid. Do not

enclose any accessories with the products (no cables, CD's, memory cards, manuals, etc.), unless the AXDIA Service Centre specifies otherwise.

2. Mark the RMA number on the outside of the package in such a way that it is visible and clearly legible.

3. You must enclose a copy of the sales slip as proof of purchase. 4. Once AXDIA has received the product, it will meet its warranty obligations in

accordance with the warranty conditions and will return the product to the sender with carriage and insurance paid.

Service outside of warranty

AXDIA can refuse any service claim made that is not covered by the warranty. If AXDIA agrees to provide a service outside the warranty, the customer will be invoiced for all repair and transport costs. AXDIA will not accept any packages that have not first been approved by AXDIA by means of an RMA (Return Material Authorization).