High Tide Technologies, LLC

Satellite Telemetry

COMPANY INTRODUCTION

• High Tide Technologies, LLC• Office

–315 10th Avenue N. Suite 110 –Nashville, TN. 37203 –Phone 615-256-6678 Fax 615-256-6735

• Customer Service–877-488-4882

Product Distribution

• In Ohio• Contact: Environmental Fluid Solutions

Web: www.teamefs.com• Tel: (866)821-9540 (513)248-1996• Fax: (800)672-2704• Email:sales@teamefs.com• www.hightidetechnologies.com

PRODUCT OVERVIEW

• Satellite SCADA–Water & Sewer Industry

• Complete Solution–Bundle a “Plug n’ Play” Hardware with a

Customizable Internet Software–Bundle Satellite Communications with

on-going Customer Service• Monitor and Control Pump Stations,

Tanks, Treatment Plants via Internet

PRODUCT ADVANTAGES

• True “two way system”• No Towers, Repeaters, Radio Surveys, or

Associated Costs• System can be Installed “One Location at

Time”• A/C or Solar Powered Hardware• No FCC Licenses Required by Customer• Customer Only Requires Internet Access• Ongoing Support for the Life of the

Contract

PRODUCT ADVANTAGES

• No Coverage Issues similar to cell phones

• Satellite Company’s primary business is data communications

• Customizable• Designed against Electronic Planned

Obsolescence• Distributor’s are not required to keep

inventory

TELEMETRY BASICS

• INTEGRATED SYSTEMS– HARDWARE– SOFTWARE– COMMUNICATIONS– MAINTENANCE

Telemetry Considerations

• Life Cycle Cost– Capital, Recurring, Maintenance– 10 to 15 year life cycle– Planned Obsolescence

• Type of Communication System– Owned (radio) vs. Leased (Sat, Cell, Phone)– Lease Business Model– Lease Coverage and Service

• Long Term Maintenance– Radio Integrator’s Business Model– Where will the service originate

Telemetry Ownership

• Radio – Utility owns all the infrastructure– Maintains it.– Software is exception, purchase a license

• Telephone, Cellular, Satellite Systems– Utility owns a portion of the infrastructure– Rents the remainder, maintenance by others– Pay for the non-owned or rented portion

monthly or annually

Telephone

• Infrastructure Costs– Pay for line extensions– Pay rent on the use and maintenance– Recurring Costs

• Monopolies Historically Provide Poor Service to Remote Areas– Unfortunately that’s where most of your facilities are located.

• Modems subject to power surges• Common Problem- Phone company giving your wire pair

to another user• Alarm type systems dominate

Radio

• License and Unlicensed Systems– Spread Spectrum – Microwave

• Requires additional engineering– Radio surveys– Land for towers and repeaters

• Maintenance Costs can be high• Software Licenses are a Cost

consideration

Cellular Systems

• Coverage Issues-Dead Spots– System Population Based– Different Protocols=CDMA, GSM, PCS

• Analog was phased out in 2007• “One Way Systems”

– Dialing Channels– Minimizes Traffic but Minimizes the Total Data Transmitted

• Report and Alarm Type Systems• Recurring Charge• Lowest Cost Alternative• Most of Software is Web Hosted and Spread Sheet

Displayed (Not Graphical)

Satellite

• Public Access Systems began in the early 90’s• 64 public access systems available• Voice, data, television, GPS, weather, etc.• Geo-stationary (moves at the speed of Earth’s

Orbit) – Must Align an Antenna• Low Earth Orbit systems (Orbit Faster than

Earth) No antenna alignment• HTT utilizes the Orbcomm Low Earth Orbit

Network

HTT Satellite Technology

SATELLITE SYSTEM

• ORBCOMM Satellite Network– www.orbcomm.com– Thirty satellites

• Each One Orbits every hour and one-half• Each One can see a 3000 mile diameter on the

earth.– Four Ground Stations in U.S.

• Connected to the Internet– “Bent Pipe System”

• Near Real-Time Network

SATELLITECOMMUNICATIONS

• Event Based- Start/Stop Commands, Open/Close Commands, All Alarms. Sent Immediately

• Trending- 24 hr. profiles sent once per day• Tank level- Readings sent every one and

half hours• Demand Readings• Custom Profiles- Call us

HTT-Software

• National Instrument Product – “Labview”– Nationally supported– Used by most major universities– Programming Language that creates

“Lookout”– No License Fees– Upgrades four times per year

• Customized for each application or client

Customer Requirements

• Computer• Internet Connection• Web Browser:

– Microsoft Explorer– Mozilla Firefox– Netscape Navigator

Alarms

• Text Alarms sent to email, web site, cell phone, digital pagers.

• Voice Alarms to your home phone.• Power Fail & Power Restored• Pump starts/stops, Pump fail• Tank overflow, low, start pump, stop pump• Tank Delta Alarm• Valves Open/Closed

SECURITY

• Any portion of the web site can be password protected, customer’s choice

• Control functions always password protected

• The user only accesses a picture, no direct access to the data base.

• Units will discard any message not properly formatted.

OTHER FEATURES

• Alarm History• Reports

–Customized to your needs.

• Scalable–New Units can be added anytime!–New Reports–New Alarms– Just call the Customer Service #

HOW IT WORKS!

HARDWARE

SOFTWARE

• www.httscada.com/nmud– New Market, TN

• www.httscada.com/cmws– Campbellsville, KY

• www.httscada.com/dicksontn– Dickson, TN

Initial Web Look & Feel

Pump Starts/Stops

PRESSURE HISTORY

Flow Metering

Reports

Alarm History

Cost Comparisons

• RADIO• TELEPHONE• CELLULAR• SATELLITE

Questions and Answers

• www.hightidetechnologies.com