hse supervision skills
TRANSCRIPT
YAWAR HASSAN KHAN
ADMINISTRATION SKILLS
EFFECTIVE COMMUNICATION SKILLS
UNDERSTANDING BEHAVIOUR
LEADERSHIP
EFFECTIVE DECISION TAKING
TIME MANAGEMENT
STRESS MANAGEMENT
CONTENTS
ADMINISTRATION SKILLS
Organizations can not be run properly without competent first level managers . Supervisors are the key to success in any organization .They are usually held responsible for whatever goes wrong in an organization.
THE SUPERVISOR’S JOB
A supervisor is a manager who accomplishes work with and through subordinates and directs the work activities of people
WHO IS A SUPERVISOR
To prepare a budget
Contribute a long range planning
Solve technical problems
DIFFERENT SUPERVISORY JOBS
A manager manages :
People time
Space
Finance
Equipment
information
MANAGING RESOURCES
Administrators create high performance expectations
ADMINISTRATIVE EFFECTIVENESS
Close supervision and direction are helpful when working with individuals who have little experience is directing their own behavior.
Administrators should maximize their performance by changing their style.
DEVELOPMENT CYCLE
Supervisors require technical skills , human skills and direct responsibility for improving productivity and performance .
UPGRADED ROLE OF SUPERVISION
An essential way of understanding the supervisory role is to examine the functions or activities performed by supervisors.
PLANNING
ORGANIZAING
DIRECTING
CONTROLLING
SUPERVISORY FUNCTIONS OR ACTIVITIES
Providing clear directionsEncouraging open two way communicationWilling to coach and support peopleProviding objective recognitionEstablishing on going controlsSelecting the right people to staff the organizationUnderstanding the financial implications of decisionEncouraging new ideasGiving out clear cut decisions when necessaryConstantly demonstrating high levels of integrity.
TEN KEY QUALITIES FOR ADMINISTRATORS
EFFECTIVE COMMUNICATION SKILLS
Communication means interacting with others to promote understanding achieve a result of some kind passing information to another person so that he/she can take action.
Face to face communication is the easiest. you can explain what you mean.
The art of effective listening is essential to clear communication . Clear communication is necessary to management.
In order to communicate effectively you must produce quality letters to your reader.
Quite often you may have to prepare a report.
We need to filter our messages to let others understand true meaning of our communication
UNDERSTANDING BEHAVIOR
Passive
Aggressive
Assertive
TYPES OF BEHAVIORS
LEADERSHIP
Leadership is an inspirational process
A leader influences long term change in attitude.
Leadership is related to motivation and the process of communication through which one person influences the behavior of other people
As:ExecutivePlannerPolicy makerExportExternal group representativeController of internal relationsPurveyor of rewards and punishmentArbitrator and mediatorExamplerSymbol of the groupSubtitute of individual responsibilityIdeologistFather figureScape goat
Functions of a leader
Authoritarian
Democratic
Laissez faire
Situational
STYLES OF LEADERSHIP
Decisions are made to achieve identifiable goals
EFFECTIVE DECISION TAKING
To do time management identify priorities and manage your priorities.
TIME MANAGEMeNT
STRESS MANAGEMENT
Low self esteem
Act in clumsy manner
Feel over whelmed
Feel guilty
Always angry
Feel less competent
FEELING UNDER STRESS
Understanding and accepting of self
Tackle the problem
Self nurturing
Emotional expression
Active distraction
COPING WITH STRESS