HRMS Trends:HRMS Trends:Partnering with TechnologyPartnering with Technology

Jeanne WebbJeanne Webb

Mark HillenbrandMark Hillenbrand

The Evolution:The Evolution: Human Resource Management Human Resource Management

Recordkeepers

Legal Protectors

Strategic Advisors

1 + 1 + ...

Strategic HR: Strategic HR: Driven By Changing Profiles of the Driven By Changing Profiles of the Organization, Worker & CompetitionOrganization, Worker & Competition

Managing the Changing WorkplaceManaging the Changing Workplace GlobalGlobal Workers - a mixed crewWorkers - a mixed crew

EEs, independents, telecommutersEEs, independents, telecommuters

CompetitionCompetition Global - work and workersGlobal - work and workers Retaining key employeesRetaining key employees Keeping Pace With your Industry’s TechnologyKeeping Pace With your Industry’s Technology

competency mgmt & continuous gap analysiscompetency mgmt & continuous gap analysis

ChallengeChallenge Right People / Right Place / Right TimeRight People / Right Place / Right Time

The Current Situation...The Current Situation...Value-Add

60%

30%

10%

PlanningPlanning

DeliveryDelivery

AdministrationAdministration

PlanningPlanning

DeliveryDelivery

AdAdministraministra

tiontion

10%

30%

60%

Source: Reengineering Human Resources,Lyle M. Spencer, Jr., Ph.D.

TodayToday TomorrowTomorrow

HR Activity

Comprehensive ConnectivityComprehensive Connectivity

Partners

BusinessCustomers

Shipping

Service Providers

HRMS

Financials

MarketingManufacturing

Telecommuter

BranchManager

Suppliers

Employees

BanksGovernment

IntranetExtranet

Internet

The Extended Enterprise

Priorities, Priorities...Priorities, Priorities...

Goal - Become A Strategic PartnerGoal - Become A Strategic Partner partner in driving and growing the partner in driving and growing the

businessbusiness contribute to stakeholder wealthcontribute to stakeholder wealth

provide strategies for effective management of provide strategies for effective management of most expensive resource - the workersmost expensive resource - the workers

provide tools to minimize liabilities/exposureprovide tools to minimize liabilities/exposure

No Time To Be Strategic? Why?????No Time To Be Strategic? Why????? Dig Out From the Administrative Dig Out From the Administrative

WorkloadWorkload

Technology To The RescueTechnology To The Rescue

Workflow Push TechnologyData

Warehousing

OLAP

Internets&

Intranets CBT

Intelligent Agents

Knowledge Management

Systems

Interactive Tools:voicekiosks

WorkflowWorkflow

Step 1 - Identify the EventStep 2 - Define The ProcessStep 3 -Let Technology Take Over

HIRE

WorkflowWorkflow

Notification of

Candidate Interview

Request Availability

toInterview

Back to Youwith

Interview Time:Please Confirm

•Drives You Through The Process

•Acts As A Reminder

Please ConfirmPlease ConfirmPlease ConfirmPlease Confirm

Thank You!

Internet / IntranetsInternet / IntranetsMaximize Service / Minimize Maximize Service / Minimize PaperPaper

Internet / Intranets Internet / Intranets Maximize Service / Minimize Maximize Service / Minimize PaperPaper

OLAPOLAP

Multi-Dimensional Analysis Cube: Present data as an n-dimensional

“hypercube” Natural way to think of data

employees, geographies, cost centers, positions Drill-down, drill-around is intuitive

Frequently allow navigation on charts/graphs “Data surfing”, “slice and dice”

OLAP is a technique for analyzing data, not a specific tool

Some of the players: Cognos Powerplay; Arbor Essbase

Data Warehousing & OLAPData Warehousing & OLAP

A powerful partnershipA powerful partnership Combine data from multiple repositories Combine data from multiple repositories

into 1 houseinto 1 house perform multi-dimensional analysis perform multi-dimensional analysis

through a variety of viewsthrough a variety of views

Total Compensation Management•sources

•HR•Payroll•Accounts Payable•3rd party Benefits Administrators

HR

Payroll

AcctsPayable

3rd Parties

Data Warehousing & OLAPData Warehousing & OLAP

DemonstrationDemonstration Cognos PowerPlayCognos PowerPlay