Human Resource Management in Human Resource Management in OrganizationsOrganizations

Nature of Human Resource Nature of Human Resource ManagementManagement• Human Resource (HR) ManagementHuman Resource (HR) Management

Designing management systems to ensure that Designing management systems to ensure that human talent is used effectively and efficiently to human talent is used effectively and efficiently to accomplish organizational goals.accomplish organizational goals.

• Who Is an HR Manager?Who Is an HR Manager? In the course carrying out their duties, every operating In the course carrying out their duties, every operating

manager is, in essence, an HR manager.manager is, in essence, an HR manager.

HR specialists design processes and systems that HR specialists design processes and systems that operating managers help implement.operating managers help implement.

Types of Organizational AssetsTypes of Organizational Assets

Assets

Physical Financial Intangible Human

Human Capital in OrganizationsHuman Capital in Organizations

Human Capital

The collective value of the capabilities, knowledge,

skills, life experiences, and motivation of an

organizational workforce.

Core Competency

A unique capability that creates high value and

differentiates an organization from its

competition.

HR Management Functions

HR Management: Interlinked HR Management: Interlinked FunctionsFunctions1.1. Strategic HR ManagementStrategic HR Management

2.2. Equal Employment OpportunityEqual Employment Opportunity

3.3. StaffingStaffing

4.4. Talent Management and DevelopmentTalent Management and Development

5.5. Total Rewards: Compensation and BenefitsTotal Rewards: Compensation and Benefits

6.6. Risk Management and Worker ProtectionRisk Management and Worker Protection

7.7. Employee and Labor RelationsEmployee and Labor Relations

Organizational Culture and HROrganizational Culture and HR• Organizational CultureOrganizational Culture

Is the shared values and beliefs in an organization.Is the shared values and beliefs in an organization.

Is the internal “climate” of the organization that Is the internal “climate” of the organization that employees, managers, customers, and others employees, managers, customers, and others experience.experience.

Positively affects service and quality, productivity, Positively affects service and quality, productivity, and financial results when aligned with HR values and financial results when aligned with HR values and organizational goals.and organizational goals.

Is affected by differences in cultural dimensions Is affected by differences in cultural dimensions from country to country and even within countries.from country to country and even within countries.

Business Ethics and HR Management Consequences

HR’s Role in Organizational EthicsHR’s Role in Organizational Ethics

Legal Question Ethical Question

•Does the behavior or result meet all applicable laws, regulations, and government codes?

•Does the behavior or result meet both organizational standards and professional standards of ethical behavior?

HR TechnologyHR Technology• Human Resource Management System (HRMS)Human Resource Management System (HRMS)

An integrated system providing information used by An integrated system providing information used by HR management in decision making.HR management in decision making.

• Purposes of HRMS Data CollectionPurposes of HRMS Data Collection Administrative and operational efficiency in :Administrative and operational efficiency in :

Automation of payroll and benefit activitiesAutomation of payroll and benefit activitiesEEO/affirmative action trackingEEO/affirmative action trackingWeb-based communication with employeesWeb-based communication with employees

Availability of data for HR strategic planningAvailability of data for HR strategic planning

Uses of a Web-Based HRMSUses of a Web-Based HRMS

HRMS on the

Internet

Bulletin Boards

Data Access

Employee Self-

Service

Extended Linkage

HR Cooperation with Operating and Line HR Cooperation with Operating and Line ManagersManagers• HR UnitHR Unit

Develops legal, effective Develops legal, effective interviewing techniquesinterviewing techniques

Trains managers in Trains managers in conducting selection conducting selection interviewsinterviews

Conducts interviews and Conducts interviews and testingtesting

Sends top three applicants Sends top three applicants to managers for final reviewto managers for final review

Checks referencesChecks references Does final interviewing and Does final interviewing and

hiring for certain job hiring for certain job classificationsclassifications

• ManagersManagers Advise HR of job openingsAdvise HR of job openings Decide whether to do own Decide whether to do own

final interviewingfinal interviewing Receive interview training Receive interview training

from HR unitfrom HR unit Do final interviewing and Do final interviewing and

hiring where appropriatehiring where appropriate Review reference Review reference

information information Provide feedback to HR unit Provide feedback to HR unit

on hiring/rejection decisionson hiring/rejection decisions

Roles of HR Management