hrm workplace
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Work Place
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Introduction
Work place is a place where, you do your chosen profession. Where you can get your
monthly income, professional growth are being enhance and a place where various people you
get along with, Or in short a third home, asides from our house and school.
The work of a team member is to do things according to their position; the competency of
their chosen carrier is being develop and applied without any hustle and problems. The only
person whole going to deal that problems and changes is the manager or the head thats in charge
of the area.
In order to be productive to the place where we work, all things should run according to
our preferences. We must be comfortable in order to do things easily. Communication also a
vital additives to have a good team, it shouldnt be block for continuing of future enhancement of
the company and our self-worth as a team member. And the workplace should be stress free from
the entire employee. Thats what the head is doing for the members
But when will we have a problem? There are so many things that will contribute to the
said issue and that will be tackled in the next page.
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Ways to prevent workers from quitting and how to encourage them.
We all know that the kitchen is the busiest place in the restaurant. This place holds the
main important reason why people are going to here, to eat and to feel at home. Here all the
people are stress trying to finish all the orders of their customers. Aside from finishing all the
food, they make sure all of this is palatable, delicious and customers will love it. If things went
wrong from a single wrong taste, a customer might gone forever. When we say the old saying
"You don't get a second chance to make a good first impression" in this case it is true. The
purpose of making standards in every chef and other personnels is to quickly assimilate the new
personnels and the kitchen staff to work better and productive. In this way maintaining high
standards will be the trade mark of the restaurant which customers big reason to come again
in the said place.
Then how will we prevent all the kitchen staff from quitting? Simple, be a democratic
leader, where you sympathize their need of attention. For example, in scheduling staff, make sure
to place a request duty days and off. In this sense the staff will know how many working days
they will need to work and when they can relax. Aside from that they will also feel that the
companies they get into are the best company because the company looks for their need and
attentions. Like any other business, treat your workers as customers as well, so that the
relationship will be stronger.
Provide career development, where their knowledge is being uplifted every single year
they stay in the company. Because some of the worker would rather consider leaving their
present employer for another job with the same benefits if that job provided better career
development and greater challenges. For example there is annual competition in the said
company which all the staff is being compete. In the same manner kitchen staff can compete
with other kitchen staff in different company for them to be feeling proud to them selves, do the
best they can, pushes their efforts to this competition bounded with their knowledge and skills,
and strive for the better enhancement.
Create an early warning detection system. Ask employees to let you know if they hear of
people who are thinking about quitting. Advance notice will give you an opportunity to try to
prevent the departure of ones kitchen staff. I only hear this to some company but this is also
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good, the Turnover Alert Form they said that this is designed to identify and prevent
discontented staff from quitting. These are being discussed with the superior and identify and
repair anything that might be causing job dissatisfaction.
Identify and weed out poor managers. The relationship with the employees front-line
manager is the most common reason people leave. As part of the kitchen in order to have a good
ambiance kitchen workplace, all workers should have the rights to evaluate their bosses twice a
year using a special report card. It is asks the employees to give their managers a letter grade
from A to D in four categories, same in college days where professors is being graded. Any score
less than a "B" requires a specific comment from the employee. After it's completed, they
tabulate the comments and design action plans for improvement, for a better and stronger
relationships.
Diversity Management plan and communication
In way back in leadership management subject, it can also resolve by a win win situation
approachsuch as Build a Training infrastructure & capacity building programs, Cross cultural
skills training Success coaching Experiential, motivational and self development training
Finishing school. Promote diversity of ideas and talent irrespective of sex, religion culture and
political boundaries.
Team building tours and other seminars can also be provided to enhance and bringing
them closer to their own ones side. In this way we can share thoughts, and other point of views.
In such ways the members will feel their being assisted by the company and uplifting their
morale. Also another idea can be implemented is the reward system. In that case, if I am the
member, I will see this as a challenge in my part to have the rewards on my hand. And aim for a
better and productive projects in spite of issues.
Aside from that, we can also empower the mission of the companys view, in that way allthe members will set their standards. And as individual preferences opposed to a group focus
which means valuing all the member of the team for their differences. Same with the saying if
you want to be respected, respect others first. In that quote members will also respect the
culture of ones differences then vice versa other will do it also.
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Communication in the team is vital as I said earlier in this topic. The best way to
approach all the team members regarding to this issue is individualization. For better
understanding of why they have such problems and how can it be resolved. And implement a
professional conduct and etiquette so that no one will be discriminated if theirs any member who
has problems.
Usual Training plan/ mustto do/things to do thatis being discussed
y Personal appearance of the job. Your appearance as a kitchen staff on the job gives gueststheir rst impression of you and, consequently, a lasting impression of the restaurant.
Because you are one of the few members of the restaurant staff a guest sees, a guest mayjudge the restaurant largely on your appearance and service.
y Your role in the restaurant organization. Employees are given a job description and assignedactivities so that no work is duplicated or omitted. To avoid causing problems within the
organization, follow the organizational structure. When you have questions or problems
concerning the rules, regulations, or policies, talk to your immediate supervisor. Your
supervisor has more experience and is in a position to solve certain problems.
y Customer service that I ought to see when I go to different restaurants are immediateattention to the customers such as fast order delivered thru table, Keep containing food and
beverage presentation, portion, standard, recipes and its cleanliness consistently, warm and
friendly smile from the servers, approachable waiters, and personalized service.
y Product knowledge of every staff in the restaurant. This is also another must to do of them inorder to know the value that set and how they can offer this to different types of customers.
y Code of conduct, etiquettes and other social policies should also implemented, the sayingcustomer is always right are one fact in order for the future preferences. If you against the
customer want then, the customers might see this as a big TURN OFF
Legislations/ Rules/ and Implementation
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References
y Net siteshttp://employment.findlaw.com/
http://www.helmerfriedman.com/workplace_violations.htm
http://humanresources.about.com/od/diversity/Diversity_Issues_Diversity_in_the_Workplace.ht
m
y Books
Crosstalk: communicating in multi cultural work place by Sheron kennon
Retaining employees and customers is a family affair by Eileen mcdargh
*bhe ung two books diko na nahanap kasi
ung tinago ko sa likod ng shelves nakita din
ng mga student ditto eh diko nakita ung
name nung author pang polschi un eh aboutharassment and diversityaun lang ung na
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search ko tapos ung iba same lang sa project
234 kasi same lang nasihan ko*