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Human Resource

Management at HCL Tech

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HCL Tech - Profile

Global IT services company headquartered inNoida

Revenue of US $3.9 billion Employee base of 83,076 Services across several business lines including

Engineering and R & D, Enterprise ApplicationServices, BPO, IT Strategy and changemanagement

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Employee First Customer Second

Radical policy introduced in 2005 Value to business is derived from face to face

interaction between employees & customers Awarded The most modern management

idea by Fortune magazine

EmployeesMiddle Mgmt.

Top Mgmt.

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Dimensions of Employee First policy

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Empowerment U & I conversations CEO & employees

engage in open dialog 360 degree feedback Directions Strategic decision out of closed

doors Employee First Council Community service,

sports council Career Power Empowering employees to

carve out their career path

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Knowledge

Arkmedes Portal that brings together peoplewith common interests

Wikiportal Helped connect global sales withthe right information and people

T2id - Talent Transformation andIntrapreneurship Development

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Transformation

My Page My Projects Portal

My Human Capital

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Recognition

O2 league of extraordinary Xtramiles

Innovations Value Portal: Employee idea exchange MAD JAM: Selecting and implementing innovative

ideas given by employees Meme: Internal social networking

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Support

Smart Service desk Grievance redressal MITR Personal advice

Genie Personal assistant Catalyst Employee driven team building

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Recruitment

Internal recruitmentCampus hiringEmployee ReferralsInternet PortalsWalk Ins

Higher proportion of laterals hired(3-8 years

experience) as against the competitors strategy However, now there is a shift in focus towards

hiring fresher's

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Training

Five methods - Computer based, InstructorLed, Web based, OJT, Blended training

Four tracks In Campus, Fresher, On going, Re skill

Three streams - Technical, Domain,Behavioral

Two channels Leaders Teach, Talenttransformation team

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Appraisal

In addition to this, there is also an Open 360 degree appraisal process

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Compensation

Wages and Salaries Incentives

Fringe benefits Pre- Requisites Non- Monetary Benefits.

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Conclusion

Attrition rate has fallen continuously for 9months with the implementation of theEmployee First approach

Employee utilization and revenue peremployee have escalated

Compensation slightly below the competition Overall a healthy environment to work, grow

and prosper

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Thank You