hrd in foreign organizations:cicom brains inc
TRANSCRIPT
Global Talent Development
April 2015 CICOM BRAINS Inc.
© CICOM BRAINS Inc.
PersonalizationØ Talent development rather than skill transferØ Focus on influencers (top management / leaders)Ø Emphasize self awareness and individual goal setting
-‐ Hogan Personality Inventory (Approach to work & other people)-‐ Hogan Development Survey (ʻ‘Derailersʼ’ that emerge during times of stress)-‐ Motives, Values, Preferences Inventory (Personal goals, interests, and drivers)
-‐‑‒ Hogan Business Reasoning Inventory-‐‑‒ Matrigma
Assessment& feedback
Assessment on:Personality
Reasoning Ability (Problem Solving, Logical Thinking, Stress Management)
Traininggroup work
Personaldevelopment
plan
Applica@on to the workplace
Follow-‐‑‒upsession
© CICOM BRAINS Inc.
Hybrid Learning1. New way of training (CICOM BRAINS method)
Video Lecture Class SessionOutputEfficiencyTraining time
Simplified opera@ng system (The Academy)
Know-‐‑‒how on flipped classroom training
l Learning regardless of time and placel Providing multiple viewings of contentl Consistent content in any language
l Measures to make training more active and engagingl Delivered by the same instructor as in the videol Practice based class activities
2. Strong capabilities in content developmentl Highly qualified instructors and quality video contentl Large selection (50 courses as of March 2015) l Multilingual support (Starting in 2015)
3. Our plansl Increase the number of coursesl Expand services throughout Asia (international staff training in English and Chinese)
© CICOM BRAINS Inc.
Sales Enhancement
Sales Reps
Mentors
Follow-‐‑‒Up Training
1 Day
UPC Mentor Training2 Days
On-‐the-‐job training 3 Months
On-‐‑‒the-‐‑‒job training
• Visit customers together
• Coaching sessions
Assessment
UPC Skill Training
Learn UPC 1 Day +
Role PlayIn real world scenarios0.5 Day
< Expected Outcome >l For individual sales reps
-‐ Understand steps and actions-‐ Think like a partner (not a vender)-‐ Gain long-‐‑‒term customer loyalty
l For managers or trainers-‐ Easy to train junior sales people-‐ Organize and clarify key sales skills
l For sales organizations-‐ Develop benchmark skills-‐ Build sales knowledge throughout the organizationØ UPC Sales Training Program: Overview
Ø Key Concept
Follow-‐‑‒Up Training
1 Day
© CICOM BRAINS Inc.
Cross-‐‑‒Cultural FitØ Prepare to deal with different cultures using Hofstede 6-‐‑‒D model Ø Focus on communication to develop multinational capabilitiesØ Develop management skills through personal coaching during the initial stage of foreign assignment
Cultural CompassThe culture compass helps to make you aware of potential cultural pitfalls and to increase your effectiveness in dealing with those being born and raised in your country of interest.
IRCAssess intercultural capabilities over 4 dimensions• Intercultural Sensitivity• Intercultural Communication• Building Commitment• Managing Uncertainty
TrainingCoaching IRC
(2nd)• Learn theory• Case study• Country specific exercises IRC
(1st)
Cultural Compass
Pre-‐‑‒Departure Post-‐‑‒Departure
Case Studies
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© CICOM BRAINS Inc.
Case 1 : Logistics sector Ø Participants: Regional Managers in Southeast AsiaØ Goal: Executive DevelopmentØ Overview:
GROWTH PHASE MANAGEMENT REQUIREMENTS TRAINING CURRICULUM
Global business management
Ø Management of SBU Global Business-‐‑‒ Business Model Creation-‐‑‒ Global Level New Business-‐‑‒ Global SBU Investment Decision Making
Expanding into regional markets
Ø Management of Regional Business-‐‑‒ Regional Strategy, Investment-‐‑‒ Regional Strategic Team Management-‐‑‒ Global Human Resource Development
Crea@ng new business & expanding exis@ng
business
Ø Leadership in Planning & Creating New Business-‐‑‒ Strategic New Business Planning-‐‑‒ Strong Leadership-‐‑‒ Strategic Investment Plan
Existing business management
Ø Good Management of Existing Business-‐‑‒ P/L Management-‐‑‒ Labor Management, H/R Management-‐‑‒ Compliance
3rd STEP-‐‑‒UP
2nd STEP-‐‑‒UP
Ø New Business Model CreaAon Ø Strategic Investment & Finance (M&A, Project Finance) Ø CreaAng New Market Ø Global Business Strategy Ø Global OrganizaAon Management
Ø Management Problem Solving CapabiliAes Ø InnovaAon Strategy Ø OrganizaAon Management, NegoAaAon
Ø Problem Solving Ø Strategic Thinking, Leadership Ø AccounAng Skills Ø Market Analysis Ø Business SimulaAon
1st STEP-‐‑‒UP
© CICOM BRAINS Inc.
Case 2 : Chemical sectorØ Participants: All New Managers (3rd phase of Regional Management Training)Ø Goal: Innovation Mindset & SkillsØ Overview:
SUBJECT CONTENTS TRAINING OBJECTIVES
DAY 1
Learn from our history
Ø Talk by keynote speaker/ VideoØ Discussion
-‐‑‒Success factors-‐‑‒What we have to learn?-‐‑‒What is innovation to us?
Ø Internal case studies
• Understand why innovation is important by learning the companyʼ’s history and itʼ’s past projects
• Understand the companyʼ’s medium-‐‑‒term management plan “Change & Innovation”
Innovation theories&
Idea generation
Ø Lecture:-‐‑‒Innovation as recombination-‐‑‒Six types of innovation
Ø Discussion: Innovative ideas prepared by participants
• Study different types of innovation and case examples
• Think of how the business can be developed in the future
DAY 2 How to execute innovation
Ø Case Study : “Innovative Organization – Involving Team as a Leader”Ø Lecture: Change ManagementØ Action PlanningØ Presentation
• Learn theory of organizational change while executing innovation
• Create a future action plan
© CICOM BRAINS Inc.
Case 3 : FMCG sectorØ Participants: Managers in China, Hong Kong & TaiwanØ Goal: Leadership DevelopmentØ Overview:
SUBJECT COURSE OVERVIEW TRAINING OBJECTIVES
Understanding Leadership(Phase 1 over 2 days)
Ø Differences between leaders & managersØ Leadership factorsØ Understanding one's own leadership style
-‐‑‒ Leadership theory -‐‑‒ Hogan Assessment(Leadership personality assessment / feedback)
• Learn the basics of leadership• Understand oneʼ’s own strengths and weaknesses through Hogan assessment
Leadership Experience through Virtual Project(over approx. 3 months)
Instructor acting as coach
Ø Scenario making-‐‑‒ Understanding the current situation-‐‑‒ Setting the task
Ø Group project-‐‑‒ Task setting-‐‑‒ Practice-‐‑‒ Individual coaching
• Group project planning and leadership practicing
• Review & improve leadership skills through coaching
Leadership Reinforcement Training(over 2 days)
Ø Review Virtual ProjectØ Case study & role playsØ Group project presentation Ø Feedback session
• Leadership reinforcement through group project & case study
• Create leadership development plan
© CICOM BRAINS Inc.
Asian Network
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CICOM BRAINS Inc. (HQ)/ CICOM BRAINS Learning Media Inc.
CICOM BRAINS (Asia) Pte. Ltd.
CICOM BRAINS (Shanghai) Co., Ltd.
CICOM BRAINS UBCL CO., LTD.
7th Floor, Akihabara Daibiru, 1-‐18-‐13, Soto-‐kanda, Chiyoda-‐ku, Tokyo 101-‐0021, Japan Email: [email protected]
Level 30 Six BaYery Road Singapore 049909 Email: [email protected]
7th Floor, Hang Seng Bank Tower, 1000 Lujiazui Ring Road, Pudong New Area, Shanghai 200120,China Email: [email protected]
68/27,North Sathorn Road, Silom, Bangrak, Bangkok 10500, Thailand Email: [email protected]