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1/24/2015 HR Quiz data:text/html;charset=utf8,%3Cbr%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%20fontfamily%3A%20'Times%20New%20Roman'%3B… 1/3 Note: Your Dashboard will show this lesson is complete the next time you click the Dashboard link. = Your answer was correct = Your answer was incorrect and the correct answer is in red. 1. Production runs can be scheduled in A. only one shift B. always two shifts C. one or two shifts D. up to three shifts Up to twice the production line's First Shift Capacity can be scheduled for each individual product. Production runs that exceed the First Shift Capacity result in either Overtime and/or a Second Shift, depending on the Worker Complement. 2. Hiring the Needed Complement will always eliminate A. Overtime B. worker layoffs C. a Second Shift D. strikes Hiring the Needed Complement eliminates all Overtime. The Second Shift workers are paid the same as workers on Overtime, however, Second Shift workers are more efficient and do not seek work elsewhere, therefore reducing turnover. 3. Management should strive to A. increase Turnover B. decrease Turnover Lowering Turnover reduces Recruitment costs. 4. Increasing Capacity tends to A. reduce the Needed Complement B. reduce the number of workers on Second Shift C. reduce Overtime Increasing Capacity tends to reduce the number of workers on the Second Shift. As an example, a production order of 1,200 units on a line with a Capacity of 800 units (numbers in thousands) will require 400 units to be produced by the Second Shift. Increasing Capacity to a total of 1,000 units will result in 1,000 units manufactured by First Shift labor, and only 200 units produced by more expensive Second Shift labor.

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Capstone HR Quiz

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Page 1: HR Quiz

1/24/2015 HR Quiz

data:text/html;charset=utf­8,%3Cbr%20style%3D%22color%3A%20rgb(0%2C%200%2C%200)%3B%20font­family%3A%20'Times%20New%20Roman'%3B… 1/3

Note: Your Dashboard will show this lesson is complete the next time you click theDashboard link.

= Your answer was correct = Your answer was incorrect and the correct answer is in red.

1. Production runs can be scheduled in A. only one shift B. always two shifts C. one or two shifts D. up to three shifts Up to twice the production line's First Shift Capacity can be scheduled for each individual product.Production runs that exceed the First Shift Capacity result in either Overtime and/or a Second Shift,depending on the Worker Complement.

2. Hiring the Needed Complement will always eliminate A. Overtime B. worker layoffs C. a Second Shift D. strikes Hiring the Needed Complement eliminates all Overtime. The Second Shift workers are paid the sameas workers on Overtime, however, Second Shift workers are more efficient and do not seek workelsewhere, therefore reducing turnover.

3. Management should strive to A. increase Turnover B. decrease Turnover Lowering Turnover reduces Recruitment costs.

4. Increasing Capacity tends to A. reduce the Needed Complement B. reduce the number of workers on Second Shift C. reduce Overtime Increasing Capacity tends to reduce the number of workers on the Second Shift. As an example, aproduction order of 1,200 units on a line with a Capacity of 800 units (numbers in thousands) willrequire 400 units to be produced by the Second Shift. Increasing Capacity to a total of 1,000 unitswill result in 1,000 units manufactured by First Shift labor, and only 200 units produced by moreexpensive Second Shift labor.

Page 2: HR Quiz

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5. Increasing Training Hours tends to A. increase the Needed Complement B. decrease the Needed Complement C. neither increase nor decrease the Needed Complement D. both increase and decrease the Needed Complement In the short term, increasing Training Hours will increase the Needed Complement­­ Workers aretaken off the production line and put in the classroom. However, as time goes on, investing inTraining Hours increases worker productivity, and therefore tends to decreases the NeededComplement.

6. Recruiting Costs are incurred when A. Automation levels increase B. Production runs increase and teams match hiring to Needed Complement C. workers are assigned to a Second Shift Increasing production and then matching the Needed Complement will result in new hires, andtherefore increase Recruiting Costs.

7. Assuming the Productivity Index is greater than 100%, adding Overtime will A. increase the Productivity Index B. decrease the Productivity Index While the Productivity Index can never fall below 100%, it is possible for teams to increase the Indexby investing in a higher quality of worker (Recruiting Spend) and in education (Training Hours).However, scheduling Overtime will decrease the Index because workers will become tired anddisgruntled.

8. Worker training is entered by the A. Hour B. Dollar Hours are entered on the HR Screen. Training costs $20.00 per hour per worker.

9. Teams can eliminate all Recruiting Costs if they wish A. True B. False Teams can choose to enter 0 in the Recruiting Spend cell on the Human Resources screen, howeverthat number is in addition to a base Recruiting Cost of $1,000 per worker. A Recruiting Spend entryfacilitates recruiting a better quality of worker.

10. Generally, Separation Costs will be incurred when A. Production levels increase B. Automation Levels increase C. Production Levels decrease

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D. Production levels decrease and / or Automation levels increase The Needed Complement is determined by a combination of: a) the number of units ordered intoproduction; and b) the Automation level of the assembly lines. Decreasing the number of unitsproduced from one year to the next will decrease the Needed Complement. Similarly, increases inAutomation will decrease the Needed Complement. If teams adjust the This Year cell to match theNeeded Complement, Separation Costs will be incurred.