hr questions mcqs

5/25/2018 Hr Questions Mcqs

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The approach which was instilled in the principles of mass production, organization of work, simple

work skills and supervisory managerial skills is termed as.

The scientific management approach

Craft system

Human relations

organisational behaviour

Question 2

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The famous study undertaken by US social scientist Elton Mayo and Fritz Roethlisberger at the

Western Electrics plant in Chicago is known as:

The scientific study

The behavioural studies

The Hawthorne Studies

The Organisational studies

Question 3

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HRM is more _________ whereas Personnel Management is slightly narrow.

Complex

Detailed

Mechanical

Growth-oriented

Question 4

WRONG


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____________is a written record of the duties, responsibilities and conditions of the job.

HRIS

Skills Inventory

Job analysis

Job Description

Question 5

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In this method of training, an effort is made to expose participants to concepts and theories, basic

principles, and pure and applied knowledge in any subject area.

Experiential Methods

Knowledge based Methods

Simulation Methods

Mentoring

Question 6

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In ___________ the philosophy is more based on stick approach rather than carrott approach.

Human Resource Planning

Motivation

Human Resource development

Personnel management

Question 7

WRONG


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The Apprentices Act was passed in ________

1971

1948

1961

1953

Question 8

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Which of the following may be related to forecasting manpower requirements?

Mathematical projections

Job vacancy Advertisements

Staffing

Hiring

Question 9

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The HR planning at the National Level is generally done by __________ .

Consultants

Managers

Council

Government

Question 10

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__________ contains data about each employees skills abilities work preferences etc.


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CV

Records

Skills inventory

Appraisal Form

Question 11

WRONG

Minimum Wages Act was passed in which year

1910

1948

1950

1947

Question 12

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Which of the following is Not an external source of Recruitment?

Advertisement

Promotion

Employment Agencies

Employee Referrals

Question 13

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____________ examination may protect the company against unwarranted claims under workers

compensation laws.


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Written

Physical

Mental

Reference

Question 14

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The term Training indicated any process by which the aptitudes skills and abilities of employees to

perform specific jobs are ___________

Evaluated

Rated

Decreased

Increased

Question 15

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Organizational growth needs to be meshed with the _____________growth.

Managerial

Profit

lndividuals

Teams

Question 16

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The human relations is an outcome of the famous study. The study is known as:


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Organizational study

The management study

Scientific study

The Hawthorne study

Question 17

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Human resource planning is essential because of frequent____

Complaints

Labour turnover

Employee training

Com petition

Question 18

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The process by which a management determines how an organization should move from its current

manpower position to its desired manpower position is:

Human resource management

Human resource planning

Perlormance appraisal

Selection

Question 19

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The best medium to reach a large audience for the process of recruitment is :


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Casual applicants

Advertising

Employee referrals

Employment agencies

Question 20

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Problem solving skills are more related to ______________activities

Training

Networking

Decision making

Appraisal

Question 21

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In this category the emphasis is on achieving through group processes and dynamics.

Vestibule

Case study

Experiential

Lecture Method

Question 22

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__________ is one of the acceptable method for obtaining feedback in training.

Structured Interview


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Performance after Training

Improvement after Training

Employee Turnover Rate

Question 23

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Who is associated with the Factor Comparison Method?

E.J.Benge

R. Hoppock

E.N. Hay

Meyers

Question 24

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This method is generally used to collect employee opinions about the factors which affect morale and

their effect on personnel objectives.

Interview Method

The Questionnaire Method

Brainstorming

Focus Group

Question 25

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Which method is best suited to adjust short term fluctuations?

Contractual staffing


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Voluntary Organisation

Casual

applications

Employment agencies

Question 26

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The process by which the aptitudes, skills and abilities of employees to perform specific jobs are

increased is termed as:

Training

induction

Orientation

Performance

Question 27

WRONG

These theories often portray great leaders as heroic, mythical, and destined to rise to leadership when

needed.

Relationship Theories

Management Theories

Great Man Theories.

Participative Theories

Question 28

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Companies are designing ________ programs to increase employee productivity, control attrition,

prevent job burnout and obsolescence, and improve the quality of employees work lives.


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Employee growth

Recruitment

Selection

Appraisal

Question 29

WRONG

The word dynamics, is derived from a Greek word which means:

Power

Unique

Strength

Force

Question 30

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___________is an outside third party who is brought in to settle a dispute, and he or she has the

authority to make a decision.

Government

An arbitrator

Union

Legal Expert

Question 31

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Theory X and Theory Y is proposed by:


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Maslow

McGregor

Vroom

Jucius

Question 32

WRONG

This method is generally used to collect employee opinions about the factors which affect morale and

their effect on personnel objectives.

Interview Method

The QuestionnaireMethod

Brainstorming

Focus Group

Question 33

WRONG

This method depends upon recognition that there are differences in the levels of duties,

responsibilities and skills required for the performance of different jobs.What method is being talked

about here?

Point Method

Grade Description Method

Time Span Method

Ranking Method

Question 34

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Need Hierarchy Theory is propounded by:


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Herzberg

Alderfer

Lewin

Maslow

Question 35

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The term ____is commonly used for those employees whose pay is calculated according to the

number of hours worked.

Pay

Reward

Wage

Salary

Question 36

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In India, wages are classified as 3 types, identify the non-applicable one from the list given below.

Minimum wage

Collective Wage

Fair wage; and

Living wage


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Question 1

WRONG

_________indicates the specific duties to be performed by the worker and the circumstances underwhich these duties are to be performed.

JobDescriptions

Job Specifications

Role

Job analysis

Question 2

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The practice in which senior executivesperiodically review their top executives and those in the next-

lower level to determine several backups for each senior or key position in the firm is termed as:

Performance appraisal

Succession planning

Management development

Training

Question 3

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State True or False: I .Human Resource Management focus is proactive in nature and pays attention

to employee satisfaction. 2. The Personnel Management philosophy is relied on the Theory X

approach.

Statement 1 is false and statement 2 is false

Statement 1 is true and statement 2 is false

Statement 1 is false and statement 2 is true

Statement I is True and statement 2 is True

Question 4

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Incentive systems proposed by Kautilya are:

Saama, daana, danda, maya


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Sarasa- saama- daana- bheda- danda- catura

Shreni- Saama- Bheda-danda- catura

Saama-daana-danda-catura

Question 5

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The following four steps for HR planning are being given by Wickstrom.

1. Job Analysis 2. Recruitment 3. Selection 4. Induction.

1. Forecasting2. Making an inventoryof present manpower resources 3.

Anticipating manpower problems 4. Planning.1. Analysis 2. Projecting 3. Hiring 4. Retaining.

1. Planning 2. Directing 3. Controlling 4. Implementing

Question 6

WRONG

The two sources of recruitment are:

Newspaper and Consultants

Campus and EmploymentExchange

Transfer and References

Internal and External

Question 7

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To carry on its work each organization needs personnel with the __________ , ______________

Age, Experience

Knowledge, Skill

Age, Recommendation

Reference, Experience

Question 8

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State True or False: 1.The Organizational Sciences approach to human resources management has

brought the focus to the scientific process within organizations that can impact employee experience,


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and less on just the individual. 2. The Scientific Managementapproach was a key part of the industrial

revolution typical of the nineteenth and early twentieth century Select the correct option:

1 is True and 2 isTrue

1 is False and 2 is False

1 is True and 2 is False

1 is False and 2 is False

Question 9

WRONG

___________ and ____________are associated with the Hawthorne studies.

Dale Yoder and Henemen

Elton Mayo and F.J.Roethlis Berger

Maslow and Herzberg

Taylor and Smith

Question 10

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A Human Relations program represents an attempt at improving employee ___________ and

________through an improved three way communication.

Pay and Bonus

Working hour and Attendance

Morale and Motivation

Commitment and Tenure

Question 11

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The industrial relations activity of a personnel officer includes ___________

Recruiting , interviewing


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Grievance handling , contract Negotiations

Transfer, Termination

Leadership, motivation

Question 12

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Inequality is good; everyone has a place; some are high, some are low Most people should be

dependent on a leader, The powerful are entitled toprivileges, and The powerful should yield their

power According to Dutch scientist, Geert Hofstede model these are the characteristics of which

dimension?Select the correct option

Uncertainty Avoidance

Individualism

Powerdistance

Masculinity

Question 13

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A Job Analysis record includes the preparation of _________ and __________.

Role and Task

KRA and Appraisal

Job Description , Jobspecification

Training Needs and Application Blank

Question 14

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State true or false 1. Each organization needs competent staff with the necessary qualifications, skills,

knowledge, work experienceand aptitude to perform work. 2. Manpower planning is also needed in

order to identify an organizations need to reduce its workforce Select the correct option

1 is True,2 is False


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1 is False, 2 is True

1 is True. 2 is True

1 is False, 2 is False

Question 15

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State True or False: 1. According to the Factory Act of 1881 Workers employed in the factories were

allowed a week off-day and provisions were made for supervision, quality and hours of work. 2. The

Factory Act of 1881 established the minimum ageof children for employment to be 15 years and the

maximum working hours for them to not exceed 9 hours a day and only in the day-shift. Select the

correct option

Statement 1 is true and statement 2 is True

Statement 1 is False and statement 2 is False

Statement 1 is true and statement2 is false

Statement I is False and statement 2 is True

Question 16

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The direct methods to analysis organization climate include ___________, ____________.

Turnover, Absenteeism, Low morale data

Observation, Use ofquestionnaires interviews

Appraisal, Evaluation, Performance

Feedback, Training, SWOT analysis

Question 17

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i. ______ this process focuses on the planning part for the manpower requirements. ii. ______ in this

process, the implementation of the manpower plans and execution takes place.Select the correct

option:1. Recruitment and Selection, 2. Human resource planning


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1 .Human resource planning,2.Recruitment and Selection

1. Human resource planning,2.Orientation

1 .Orientation,2.Recrutiment

Question 18

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1 .To give an overview of the organization 2.To inform Organization Vision/ Mission and Objectives

statement, its structure and hierarchy 3. To give an overview of the HR policies and processes and

introduction to the Facilities team, IT team and other relevant teams per the location of

joining.Following are objectives of:Select the correct option:

Selection

lnduction

Recruitment

Placement

Question 19

WRONG

The Thayer and McGhee model has following three factors.

Financial, Political, Social analysisOrganization, Task,Man analysis

Quality, Production, operation analysis

Markovian, Ratio, Trend analysis

Question 20

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Wage Boards: The boards are appointed by the Government and usually consist of seven members

three representatives of management, two of labour, one independent member and achairman

two representatives of management, two of labour, two independent members

and a chairman.

Three representatives of management, Three of labour, and a chairman

Four representatives of management, two of labour and a chairman

Question 21


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WRONG

The National Commission of Labour states that complaints affecting one or more individual workers in

respect of their wage payments, overtime, leave, __________, __________seniority, work

assignment, and discharges would constitute grievances.

Appointment, Dismissal

transfer, promotion

Pay, Promotion

Incentive, Punishment

Question 22

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Ramesh is conducting an interview for hiring the Sales Executivefor his organization. He needs to

know about the personality of the person. What method he may use:

Physical Examination

Reference Check

Psychological Test

Depth Interview

Question 23

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State True or False: 1. the Mines Act, 1952, empowers the Government to specify employment of

welfare officer/officers 2. Under the Factories Act, 1948, employers had to employ a Welfare Officer in

a factory employing 500 or more workers. 3. Oppression and poorworking conditions prevailed in all

industries and intensified in the tea estates this prevailed till the enactment of the Factory Act of 1881

4. Under the Factories Act, 1948, employers had to employ a Welfare Officer in a factory employing

1000 or more workersSelect the correct option

only 1 is true

onIy 1,2 & 3 are true

only 4 is true


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only 1,3 & 4 are true

Question 24

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Match the profession with correct varna according to the varna shram (a) Fighting (i) Brahmins (b)

Manual work (ii) kshatriyas (c) Trade and Business (iii) shudras (d) Teaching (iv) vaishyasChoose

correct option:

(i) a , (ii) b , (iii) d , (iv) c

(ii) a, (i) b , (iv) d , (iii) c

(i) d, (ii) a , (iii) b , (iv) c

(iv) a , (ii) c , (iii) a , (I) b

Question 25

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Following are the steps of Grievance handling; they are not given in proper sequence. I. Analyze and

divide II. Follow up Ill. Receive and define the nature of the dissatisfaction IV. Get the facts V. Apply

the answer Choose the correct sequence from the options given below.

V, ii, iv, iii, I

iii, iv, i, v ,ii

i. iii. iv. ii. V

i. ii. v. iv. Iii

Question 26WRONG

Veer Bhanu Rathore is the Manager in Power Pumps,a manufacturing unit. Thereare around 50

employees in the unit ,which he is heading.He is always botheredabout completing the manufacturing

targets on time. He also proposes and assures certain financial rewards on timly completion of work.

But at the same ime he is quite strict while dealing with employees and often punishes if the work

completion is hampered. He is a believer of Theory X of Douglas McGregor. Identify the managerial

style of Veer Bhanu Rathore.

The country club style (1, 9)


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The impoverished style(1, 1)

The team style (9, 9)

The produce or perishstyle (9, 1)

Question 27

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High Horizons is a manufacturing Unit dealing with the manufacturing of car accessories. Currently it

is not doing well because of tuff market competition and there are financial crisis also. The Manager

Mr. R. Menon is worried because of decreasing interest of employees and low productivity. What

steps he could take to improve the situation.

Introduce Monetary Incentives

Reduce the employee strength to cut costs

Introduce certain recognitionProgrammes to improve Employee Morale

Suggest the management to sell of the unit

Question 28WRONG

There was a large scale expansion of the trade union movement after the Second World War -

especially after the independence. There existed four-fold reasons for this rapid growth. These were

as follows:(1)

______________________________________________________________________, (2) the

development of three more central labour organizations and the competition among them, (3) the

labour policy of the Government based on adjudication rather than collective bargaining, and (4) The

growth of the spirit of trade unionism among the workers.Identify the correct missing reason.

Demand of goods increased and led to industrial growth

People got united during the process of attaining independence

) Establishment of International Labour Organization

the cumulative impact of the acute economic distress stemming from war

conditions and the removal of the war-time restrictionson strikes


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Question 29

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HR masters is an agency engaged in employee performance Appraisal. Recently it has got an

assignment from Quick Retail. The requirements are:1) Giving the best picture of performance2)

Maintain the confidentiality3) Keeping the named of appraisers anonymous4) Requires a subjective

feedback and comments Choose the correct opinion:

Management by objectives

BARS

Paired comparison

360 degree Appraisal

Question 30

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Rajeev is a content developer for e-learning solutions company. He has been working there for past 5

years and has done well in different projects. But since past 5 years and has done well in different

projects. But since past few months, he has displayed certain different behaviours.1) He reacted badly

in the meeting when a new responsibility was given to him. 2) He often comes late to office 3) He isforwarding his resume to Recruiters 4) He continuously complains about the working conditionsWhat

does this indicate?

Rajeev is highly motivated

He want promotion

He is not satisfied withJob

He is under stress

Question 31

WRONG

Which are the recruitment sources in India:1. Badli or temporary workers 2. Employment agencies 3.

Advertisements 4. Talent contractors 5.

Applications

introduced by Employees 6. Casual callersSelect the correct option:


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Only 1

Only 1,2 & 3

Only 3

1,2,3,4,5 & 6 all

Question 32

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Training in organizations is managed scientifically and practiced in the following key steps: Find which

of the following steps are in correct sequential order:(1) Assessments of Training Requirements

(2)Organisation analysis (3) Execution of Training Programs (4)Task analysis (5) Evaluation of

Training EffectivenessChoose the correct option

Only 1-2-4

Only 2 - 3

Only 1-3 -5

Only 2-4-5

Objective type Questions of Human Resource Management

Q1. What is meant by the term 'management by objectives'?

a. A system of giving the authority to carry out certainjobsby those lower down the

management hierarchyb. The system of management that is based on bringing together experts into a team

c. The setting of objectives to bring about the achievement of the corporate

goals

d. The control of the organization by those in the 'head office'

Q2. A manager may delegate any of the following except:a.Authorityb.Workloadc.Responsibility

d.attendance at meetings to represent the departmentQ3. Workforce planning involves all of the following except:a.Organising the training of staff


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b.forecasting future personnel requirementsc.examining production plans in a factoryd.preparing and maintaining personnel records

Q4. Maslow, in his triangle of human needs, showed thata.having challenging new tasks is a basic human needb.moneyalways motivates workersc.safety and security is a low order human need

d.workers willnot give of their best unless they have good social events provided by the

firm

Q5. Piecework is a payment system where the worker is

a.paid overtimefor any hours worked beyond 25 per week

b.rewarded for good conduct

c.is paid a minimum of 4.20 per hour

d.is paid for what he or she achieves

Q6. Which of the following will NOT result following the introduction of a more

decentralised system of management?

a.Increased motivationamongst those empowered to make decisions

b.Greater consistency in the decisions made

c.The development of skills amongst the junior members of the management team

d.An increase in the speed at which essential decisions are made

Q7. An advantage of recruitment from outside the company is

a.that it is cheaper than internal recruitmentb.that there is no need to advertisethe vacancy

c.that it brings in new experience and skills to the firm

d.that it avoids jealousy within the firm

Q8. When designing his hierarchy of needs triangle Maslow did NOT include one

of these. Was it?

a.Good wages and salariesand working conditions

b.The need to feel secure at work with adequate financial rewards such as pensionsto

assist one later in life

c.The need to build a career path

d.Opportunities for teamworking and social events that allow a sense of belonging to

emerge

Q9. When deciding on objectives for management it is advised that companies

should aim to achieve 'SMART' within these. Which of the following is NOT part

of the SMART scheme?

a.The need to be Specific in the choice of objectives

b.The need to make objectives Tangible

c.All objectives must be Measurabled.For personnel to feel capable of reaching objectives they must be Achievable


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Q10. Which of the following is a reason for introducing a matrix management

system?

a.Because it allows for an easily understood functional responsibility chart to designed

b.The management can increase the use of delegation within the organisation

c.The senior management wants to develop a clearly defined set ofresponsibilities

d.A more centralised system of control is required

Q11. What is meant by the term functional management?

a.A system of business organisationthat is based on an individual having a wide range

of skills needed to administer a business

b.A type of management that is based more on personality

c.A system that groups together various jobs and is organised by departments,

sections or functions

d.A system that supportsa flat form of command chain

Q12. What is meant by the term delegation?

A system of management that relies on consultingemployees before making decisions

a.The process of using goals as the best wayof motivating managers to achieve

corporate targets/objectives

b.The giving of tasks by a manager to a subordinate

c.A style of managementsupported by FW Taylor

Q13. Which of the following is a reason for supporting a wider span of control

within an organisation?

a.The management wants to reduce the opportunities for delegation

b.There is a need for tighter control within the business

c.The business accepts that within its management there will be increased contact

between managers and employees

d.Management wishes to introduce a process of de-layering

Q14. Which of the following is NOT a characteristic of a narrow span of control?a.There is less opportunity to delegate

b.This form of span of control creates a smaller hierarchy within the business

c.Supervision and control are tighter

d.The distance between the top and bottom of the organisation is greater

Q15. The effectiveness of wide spans of control will depend on:

a.ability of the chosen manager to control effectively those under their control

b.Designing a complex set of tasks for less senior personnel to perform

c.Employees being treated in a more Theory X way (McGregor) and not left to supervise

their own working environmentd.The senior managementwishing to encourage promotion from within its current staff


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Q16. Which of the following is the best definition of a centralised management

system?

a.A system that encourages empowerment of workers

b.A management structurethat concentrates on developing the skills of junior personnel

c.A system that involves authority and responsibility for decision-making beingin the hands of senior managers

d.A system that encourages faster decision-making

Q17. Most management teams use 'appraisal' but what is meant by this term?

a.A system used to improve the performance of personnel.

b.The main way in which an employees wages are determined.

c.A system of reward points offered by retailers to attract customer loyalty.

d.The evaluation of an individual employee's performance over a given period

of time.

Q18. In recent years autonomous working groups have come to play an

important part in many businesses. What are their essential features?

a.The group reportsdirectly to the senior management above them in the hierarchy of

the firm.

b.The creation of teams which have a high level of autonomy and control over

their immediate working environment.

c.The bringing together of various individuals who have a common interest in solving

certain problems.d.A group of experts brought into researchnew waysof producing a product.

Q19. Authoritarian leadership is a term often seen in textbooks. What does it

mean?

a.A style of leadership where the leader keeps a very tight control on all

information and decision-making processes.

b.A system of leadership that allows maximum participation by all employees.

c.A chain of commandthat is flat and allows considerable personal freedom to make

decisions.

d.The selling of debtsto an agency, who take responsibility for their collection.

Q20. Ineffective planning of workforce would be highlighted by:a.Recruitment and selection problems.b.The need to out source some of the productionc.A need to offer retraining to current employees.d.An opportunity to increase the use of mechanisation.

Q21. Which of the following is one of the factors that might influence the styleof leadership used by a firm?a.Accepting that employees who agree are favoured.b.Workers should be left to be more in control of their own working environment. c.Offering profit sharing as part of employees remuneration package.d.The skills expected from each employee.


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Q22. Which of the following will influence the style of management used by a

company?a.The desire by the owner to have the workforce treat him in a fatherly way.b.The need to focus discussions on policy as a joint process between employees andemployer / manager.c.The culture of the company, the nature of its work and the preferences of the

individual managers.d.The use of distinct penalties for poor performance.

Q23. What is meant by the term empowerment?a.A process of giving employees greater autonomy and decision-makingpowers.b.A system that encourages workers to move more freely within the workforce.c.The opportunity to share in the company's profits.d.A formal system of leadership that relies greatly on control.

Q24. Which of the following will influence the method of recruitment andselection used by a company?a.The state of the economy.b.The size of the organisation.c.The type of training programmes used by the company.d.The possible expansion of UK business in Europe.

Q25. Which of the following is an accurate definition of recruitment?a.The process of attempting to fill gaps that exist in the skills of the current labour force.b.The system of following someone around and noting how they perform their duties.c.The process by which companies fill the need to find new employees.d.A statement that enshrines the fundamental objectives of the company.

Q26. Which of the following is NOT normally a sign of poor morale amongst a

workforce?a.High levels of absenteeism.b.High levels of turnover.c.Increased levels of personal productivityd.A poor external image and difficulties attracting good recruits.

Q27. Which of the following IS one of Herzberg's 'motivational factors'?a.Opportunities to achieve some personal advancement within the organisation.b.The application of respected supervision of employees by those responsible for this

role within the organisation.c.Within organisations it is the workings of groups that influence codes of behaviour.d.People are primarily motivated by money and little else.

Q28. Which of the following is one of Herzberg's 'hygiene factors'?

a.Recognition in the workplace.b.A reasonable salary.c.An opportunity to take some responsibility in ones place of work.d.Developing a sense of achievement in the working environment.

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