1. HR, IT and Cloud computing: Productivity&LifestyleManagementinthecomingdecade noVack George HRMATTs 9th Biennial Conference Hilton Trinidad & Conference Center Date

2. 6 intersections The emphatic society New findings about the brain 21C worker 21C Firm Platforms, systems & gadgets Culture & strategy HRMATTs 9th Biennial Conference May 13th & 14th, 2013 2 Pick 1 for yourself and 1 for your workplaceand go after it 3. Assumptions HRMATTs 9th Biennial Conference May 13th & 14th, 2013 3 IT transformation is continuous and tends to come in waves. Microsoft, Oracle, Apple, Google etc, are driving a redefinition some of the classical components of IT (the server, the OS, the workspace itself) The Cloud integrated, end-to-end platform that transforms what we mean by the datacenter The Cloud provides a new platform for leveraging skills, knowledge, and experience. 4. HRMATTs 9th Biennial Conference May 13th & 14th, 2013 4 An even more civilised place to work & Homo Empathicus Jeremy Rifkin The stone age didnt come to an end because we ran out of stones Its ideas, innovation & technology that create the shiftRichard Sears: Planning for the end of oil 5. 21C worker HRMATTs 9th Biennial Conference May 13th & 14th, 2013 5 1. Learner-centred 2. Media-driven (this doesnt have to mean digital media) 3. Personalized 4. Transfer-by-Design 5. Visibly Relevant 6. Data-Rich 7. Adaptable 8. Interdependent 9. Diverse 6. HRMATTs 9th Biennial Conference May 13th & 14th, 2013 6 7. Your 21C colleague Not necessarily loyal to YOUR organisation but committed to realising your goals Looks for unconventional solutions but not afraid of conflict Individualistic but seeking a rewarding relationship beyond the payoff HRMATTs 9th Biennial Conference May 13th & 14th, 2013 7 8. IT, the workforce & the workplace IT investment raises the productivity of the workforcem a y b e IT skills represented in the marketplace leads to increased demand for workers with greater range of problem solving skills IT has driven wage increases IT has driven reform of most major business processes What about the effects of IT on the structure of the firm and how it is organised? HRMATTs 9th Biennial Conference May 13th & 14th, 2013 8 9. HRMATTs 9th Biennial Conference May 13th & 14th, 2013 9 10. Technology What is the pace of change? HRMATTs 9th Biennial Conference May 13th & 14th, 2013 10 The greatest advances in computing technology have been manifested in processing speed, storage capacity, data transmission speed, the quality of user interfaces, and the reach of computer networks (Nordhaus, 2002b). Moore & Metcalfe 11. HRMATTs 9th Biennial Conference May 13th & 14th, 2013 11 12. HRMATTs 9th Biennial Conference May 13th & 14th, 2013 12 13. T&T internet usage HRMATTs 9th Biennial Conference May 13th & 14th, 2013 13 YEAR Users Population % Pen. GDP p.c.* Usage Source 2000 100,000 1,262,366 7.9 % US$ 8,960 ITU 2006 160,000 1,320,383 12.1 % US$ 12,900 ITU 2008 212,800 1,231,323 17.3 % US$ 18,600 ITU 2009 227,000 1,229,953 18.5 % US$ 18,600 ITU 2010 485,000 1,228,691 39.5 % US$ 17,045 ITU *International Telecommunication Union 14. Internet usage in T&T HRMATTs 9th Biennial Conference May 13th & 14th, 2013 14 15. The power of the network Value to any given user n depends on the number of other users. The value of a network grows in proportion to the square of the number of users. Metcalfes Law HRMATTs 9th Biennial Conference May 13th & 14th, 2013 15 16. Net. Working? Explains the rapid adoption of any technology that exhibits network effects once a critical mass is reached The Internet Google Facebook And m a y b e. HRMATTs 9th Biennial Conference May 13th & 14th, 2013 16 17. Unknown networks. HRMATTs 9th Biennial Conference May 13th & 14th, 2013 17 18. HRMATTs 9th Biennial Conference May 13th & 14th, 2013 18 19. And so whats in a cloud anyway? HRMATTs 9th Biennial Conference May 13th & 14th, 2013 19 GOOGLE is... 20. HRMATTs 9th Biennial Conference May 13th & 14th, 2013 20 21. 21C technology HRMATTs 9th Biennial Conference May 13th & 14th, 2013 21 But first the boring stuff tablets, smartphones Android sharepoint digital real-time metamaps Reshaping the workplace Biotech and nanotech Embedded ID chipsetsthe new always on beginning with 22. HRMATTs 9th Biennial Conference May 13th & 14th, 2013 22 23. HRMATTs 9th Biennial Conference May 13th & 14th, 2013 23 Cochlear implants for the hearing impaired gateway to the implanted smartphone. Combined with Brain computer interfaces Can produce always on wide area 1st person networks 24. HRMATTs 9th Biennial Conference May 13th & 14th, 2013 24 Nanotechnology, the ability to measure, manipulate, and organize matter at the atomic scale, bridges the fields of biology, chemistry, physics, engineerin g, and computer science. Electronics and IT Medicine and health care Energy and the environment Aerospace and transportation Biotechnology and agriculture Materials and manufacturing ITracing away from the stone age 25. Opportunity = risk & reward Emerging trends in T&T HRMATTs 9th Biennial Conference May 13th & 14th, 2013 25 Does Cloud flexibility pose a threat to confidentiality? Does the available data suggest whether or not productivity is actually improved if more and more IT based flexibly spreads through the organization? Will more and more workers opt out of conventional employment to work from the Cloud? 26. HRMATTs 9th Biennial Conference May 13th & 14th, 2013 26 27. Cloud business 21Cfirm Global and d i s t r i b u t e d business collaboration & organization are a necessity of business success. Shifting networks of small firms OR All-Encompassing "Virtual Countries"? AND Does this create competitive advantage or not? HRMATTs 9th Biennial Conference May 13th & 14th, 2013 27 28. Business segments Some trends to consider Education Health Care Finance you already use online banking Public Administration Legal already using Skype in this jurisdiction for family court HRMATTs 9th Biennial Conference May 13th & 14th, 2013 28 29. Voice & speech recognition DRAGON HRMATTs 9th Biennial Conference May 13th & 14th, 2013 29 30. Human judgement the decisive factor in IT How should we act? What should we do? HRMATTs 9th Biennial Conference May 13th & 14th, 2013 30 Account for anxiety and fear of the new technology Even eliminating the role of HR itself from the market place? 31. Next Steps 3Thingsyou can start doingtomorrow HRMATTs 9th Biennial Conference May 13th & 14th, 2013 31 1. Survey your team http://www.surveymonkey.com/ 2. Start using voice command software 3. Define your cloud strategy 32. Questions & Answers Speakers Contact Info HRMATTs 9th Biennial Conference May 13th & 14th, 2013 32 Phone: 868 739 7369 E-mail: novackg@gmail.com