hp restricted ob10 report extraction guide. hp restricted step1: open internet explorer and type in...

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HP Restricted OB10 Report Extraction Guide

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Page 1: HP Restricted OB10 Report Extraction Guide. HP Restricted Step1: Open Internet Explorer and type  in the browser

HP Restricted

OB10 Report Extraction Guide

Page 2: HP Restricted OB10 Report Extraction Guide. HP Restricted Step1: Open Internet Explorer and type  in the browser

HP Restricted

Step1: Open Internet Explorer and type www.ob10.com in the browser.

Page 3: HP Restricted OB10 Report Extraction Guide. HP Restricted Step1: Open Internet Explorer and type  in the browser

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Step 2: Please select the country in which you are residing.

Page 4: HP Restricted OB10 Report Extraction Guide. HP Restricted Step1: Open Internet Explorer and type  in the browser

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Step-3: Please login to the OB10 website using your OB10 number, user name and Password

Page 5: HP Restricted OB10 Report Extraction Guide. HP Restricted Step1: Open Internet Explorer and type  in the browser

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Step 4: In the OB10 main menu, under the heading “Reporting”, click on “Invoice Submission History”.

Page 6: HP Restricted OB10 Report Extraction Guide. HP Restricted Step1: Open Internet Explorer and type  in the browser

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Step 5: You can either give your criteria or leave all the filters as is and run the report.

Click Here

You can run the report as isOr by specifying criteria like

Date, currency, amount,Invoice number, invoice type

Etc.

Page 7: HP Restricted OB10 Report Extraction Guide. HP Restricted Step1: Open Internet Explorer and type  in the browser

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Step 6: Within few seconds, you will get a report of all the invoices submitted by you and transmitted to HP with the corresponding Transaction Numbers.

TransactionNumbers

You have to provide the Transaction Number of the OB10 invoice to HP

Customer Response Center to knowThe Payment Status.

Page 8: HP Restricted OB10 Report Extraction Guide. HP Restricted Step1: Open Internet Explorer and type  in the browser

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Alternatively, you can check the Transmission status of a single invoice by clicking on “Check an invoice number” option available under the heading “Reporting" in the OB10 main menu.

Click Here

Page 9: HP Restricted OB10 Report Extraction Guide. HP Restricted Step1: Open Internet Explorer and type  in the browser

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Please enter your OB10 Invoice Number.

Click Here

Page 10: HP Restricted OB10 Report Extraction Guide. HP Restricted Step1: Open Internet Explorer and type  in the browser

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You will get the transmission status of your invoice along with the Transaction Number.

If you want to check the status ofAnother invoice, type the invoice number

And click on “Submit”.

Page 11: HP Restricted OB10 Report Extraction Guide. HP Restricted Step1: Open Internet Explorer and type  in the browser

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For any invoice submission queries or using various options available on your OB10 account, please contact OB10 support at:

• www.ob10.com/support/

• United States - 1 877 752 0900

• Canada- 1 888 621 0638

• United Kingdom - 0870 1657430

• Ireland - 0035312477710

• France - 0033170708109

• Germany - 004969222220293

• Netherlands 0031207121386

• Spain – 0034914141473

Page 12: HP Restricted OB10 Report Extraction Guide. HP Restricted Step1: Open Internet Explorer and type  in the browser

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HP Customer Response Center InformationOB10 delivers your invoices to HP. Please contact HP for payment status.

1. Phone - 800-325-5372, preceded by your country code available on the AT&T website: http://www.business.att.com/bt/international_dialing.jsp

2. E-Mail• United States--

[email protected]

• Canada-- [email protected]• United Kingdom/Ireland--

[email protected]• Other European Countries--

[email protected]

3. Please have your OB10 transaction number (available by logging into your OB10 account at www.ob10.com and going to the Reporting section) for the invoice in question, when you contact HP CRC.

Page 13: HP Restricted OB10 Report Extraction Guide. HP Restricted Step1: Open Internet Explorer and type  in the browser