hp e-printer e20 user’s guideh10032.the hp e-printer e20 printer may be referred to as hp...
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hp e-printer e20User’s GuideUser’s Guide
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hp e–printer e20
User’s Guide
English
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Print HistoryEdition 1 August 2000
Copyright Hewlett-Packard Company 2000
NoticeThe information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, butnot limited to, the implied warranties of merchantability and fitness for a particular purpose.
Hewlett-Packard will not be liable for errors contained herein or for incidental or consequentialdamages in connection with the furnishing, performance, or use of this material.
No part of this document may be photocopied, reproduced, or translated to another languagewithout the prior written consent of Hewlett-Packard Company.
Terms and Conventions The following terms and word conventions are used in this User’s Guide.
TermsThe HP e-printer e20 printer may be referred to as HP e-printer.
The Internet terminal provided by the interactive television service provider is also referred toas the set top box.
Cautions A Caution indicates possible damage to the HP e-printer or to other equipment. For example:
Caution! Do not touch the print cartridgeink nozzles or copper contacts. Touchingthese parts will result in clogs, ink failure,and bad electrical connections.
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hp e–printer e20
Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Installing the Print Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Removing and Replacing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Inserting Paper and Printing a Test Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Registering the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Printing Information from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6What to Do if.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Solving a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Page Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9The Resume Light Continues to Blink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10A Blank Page Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Meaningless Characters Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10The Print Quality is Poor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
HP Customer Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12HP Customer Care OnLine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12HP Customer Care User Forums. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12HP Customer Care by Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12HP Customer Care Audio Tips (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . .12HP Customer Care by Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13After the Free Phone Support Period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Regulatory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Limited Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Energy Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Legal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Back Cover
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Getting Started
What’s in the Box
Contents
The box contains the following items:
• HP e-printer e20• HP e-printer e20 User’s Guide• Universal Serial Bus (USB) printer cable
(If your interactive television serviceprovider uses a parallel cable con-nection, the parallel cable must bepurchased separately.)
• Power cord
• Black print cartridge (C6634A #34)
• Tri-Color print cartridge (C6635A #35)
If anything is missing from the box, talkto your HP dealer or call HP CustomerCare Support. See “HP Customer Care”for more information.
What You NeedYou must have an account with an inter-active television service provider. It pro-vides the Internet terminal (set top box)that allows you to access the Internet.
1. HP e-printer 2. Hp e-printer User’s Guide 3. USB printer cable 4. Print cartridges 5. Power cord
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Connecting the Printer
1. Remove the packing material andtape from the HP e-printer.
2. Using either a USB cable or a paral-lel cable, connect the HP e-printer tothe set top box.
USB cable
Parallel cable
3. Plug the HP e-printer power cord intoa wall outlet.
Installing the Print Cartridges
1. Press the Power button to turn on theprinter.
2. Open the front cover of the printer.The print cartridge cradle moves tothe center of the printer.
3. Carefully remove the vinyl tape fromthe black print cartridge.
Caution! Do not touch the ink nozzles orthe copper contacts when you areremoving the vinyl tape.
1. Ink nozzles (under vinyl tape) 2. Copper contacts
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4. Insert the black print cartridge in theleft side of the cradle.
5. Push the print cartridge up to snap itinto position.
6. Repeat steps 3 through 5 to insert thetri-color print cartridge in the rightside of the cradle.
Caution! The printer will not operateunless both print cartridges are properlyinstalled.
7. Close the front cover of the printer.The Resume light continues to blinkfor a few seconds and then stops.The print cartridge cradle returns tothe right side of the printer.
If the Resume light continues to blink,see “Solving a Problem” for help.
Removing and Replacing Print Cartridges
1. Open the front cover of the printer.The print cartridge cradle moves tothe center of the printer.
2. Push down the wire lever to releasethe printer cartridge from the cradle.
3. Follow steps 3 through 6 in “Install-ing the Print Cartridges” to installnew print cartridges.
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Inserting Paper and Printing a Test Page
1. Pull out the In tray and insert a stackof paper.
– In tray capacity: 100 sheets
– Out tray capacity: 50 sheets
2. Adjust the paper length and widthguides so that they fit snugly againstthe edges of the paper.
3. Push in the tray. Pull out the Out trayuntil it is fully extended to catch thepaper as it is printed.
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4. Press and hold down the Powerbutton.
5. Press the Resume button once, thenrelease the Power button.
A test page prints, verifying that theprinter is set up correctly.
If the Test Page Does Not Print1. Verify that the print cartridges are
correctly installed.
2. Verify that the printer is connected tothe power source and turned on.
3. Repeat steps 4 and 5 in “InsertingPaper and Printing a Test Page.”
If the test page does not print, see“HP Customer Care” for help.
Registering the Printer
It is important to register your printer toreceive these benefits:
• Faster expert technical support
• Early notice of product and softwareupgrades
• Exclusive online tips and tricks
Register your printer by going to the fol-lowing Website:www.interactive.hp.com/hho/
Select the Registration & Profiling optionand follow the onscreen instructions toregister your printer.
If the set top box does not allow you tobrowse the Internet, access the Websiteusing a computer or other Web accesstool.
Note You will need the printer’s 10character serial number located on theback of the printer. Write your printer’sserial number here for future reference:
_______________________________
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Printing
Printing Information from the Internet
Follow the instructions provided with the set top box to print screens or Website con-tent.
Buttons and Lights
There are two buttons and two lights on the front of the printer. The buttons are usedto control the printer. The lights indicate if the printer is operating correctly or if itneeds maintenance. See the instructions following the graphic for what to do if thelights are on, blinking, or off.
1. Power light 2. Resume light
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What to Do if...
Power light is off Resume light is offPress the Power button to turn on theprinter.
Power light is on Resume light is offSend a document to the printer. Theprinter is in the ready-to-print state.
Power light is blinkingResume light is offNo action is needed. This indicates thateither the computer is sending a docu-ment to the printer or the printer is current-ly printing another document.
Power light is on Resume light is blinkingIf you recently installed a print cartridge,verify that:
• the vinyl tape has been removedfrom the cartridge
• the cartridge is securely inserted intothe cradle
• the arrow on the print cartridge isaligned with the dots on the top ofthe print cartridge cradle.
If the Power light remains on and the Re-sume light continues to blink, try thesesolutions:
1. Close the front cover of the printer ifit is open.
2. Verify that the In tray contains paperand that the paper is correct lyplaced in the tray.
3. Press the Resume button to clear theerror condition. Look at your televi-sion screen for any error messages orcorrective action instructions.
Power light is blinkingResume light is blinking1. Press the Power button to turn off the
printer. Follow the instructions pro-vided with your set top box to cancelany documents waiting to print.
2. Press the Power button to turn on theprinter. If the problem is not cor-rected:
– press the Power button to turn theprinter off.
– unplug the printer.
– plug the printer back in and pressthe Power button to turn it on.
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Solving a Problem
Clearing Paper Jams
When a paper jam occurs, the Powerand Resume lights alternately blink. Fol-low these instructions to clear a paperjam:
1. Turn off the printer.
2. Gently remove the jammed paper.
If the paper cannot be removed, thengo to step 3.
3. Open the front cover and gentlyremove the jammed paper.
If the paper cannot be removed, thengo to step 4.
4. Pull out the Out tray until it is fullyextended, then pull out the In tray.
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5. Press the lever on the right side of thepaper tray pan to remove both the Inand Out trays from the printer.
6. Lift the printer to inspect the openportion on the bottom of the printer.Remove any jammed paper from theopening.
7. Replace the paper trays and pressthe Power button to turn on theprinter.
8. Press the Resume button to continueprinting or follow the instructions pro-vided with your set top box to cancelthe print job.
Page Does Not Print
Try these solutions:
• Be patient. Complex documents, suchas color photographs, take time toprint. If the light is blinking, theprinter is processing information.
• Power. Verify that the printer is on(the Power light on the front of theprinter should be lit) and that all con-nections are secure.
• Cover. Verify that the front cover ofthe printer is closed.
• Paper. Verify that the paper isinserted correctly in the In tray.
• Print cartridges. Verify that the printcartridge cradle contains properlyinstalled cartridges which have thecorrect HP part number.
• Printer not responding. Verify that thecable connections are secure. HPstrongly recommends using an IEEE1284 compliant cable when using aparallel cable.
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The Resume Light Continues to Blink
If the Resume light continues to blink andthe print cartridge cradle does not moveto the right side of the printer, try thesesolutions:
• Remove and reinstall the print car-tridges. Verify that the print car-tridges are in the print cartridgecradle before you push them forwardinto position.
• Verify that no obstruction preventsthe print cartridge cradle from mov-ing freely on the rod.
• Verify that the vinyl tape has beenremoved from each of the print car-tridges.
If the problem persists, see “HP Custom-er Care” for help.
A Blank Page Prints
Try these solutions:
• Tape. Verify that the vinyl tape hasbeen removed from each of the printcartridges.
• Ink. Replace the cartridges if they areempty.
Meaningless Characters Print
If meaningless characters are printingon the page, the HP e-printer may havelost connection with the Internet.
1. Verify that all cables are securelyattached.
2. Turn off the HP e-printer.
3. Follow the instructions provided withyour set top box to cancel the printjob.
4. Press the Power button to turn on theprinter.
If the problem persists, see “HP Custom-er Care” for help.
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The Print Quality is Poor
Try these solutions:
• Printer placement. HP recommendsthat you place your printer on asolid, sturdy surface—such as asmall table or a shelf in an entertain-ment center. If you place your printerdirectly on top of your TV, the heatfrom the TV may cause the print car-tridge ink to evaporate.
• Print size. Most text, like email andsmall text on Web pages, prints verywell. As the text gets larger, it is con-verted to a graphic image whichmay be slightly fuzzy when printed.
• Printing images or text from an Inter-net terminal on an HP e-printer. Textand colors may look different thanthey appear on the screen whenprinted. When you print from anInteractive television, some imagesare automatically reformatted to givethe best possible printout of the Webpage.
• Ink. If ink is smeared or streaked,clean the nozzle plate and ink noz-zles with a clean, lint-free cloth orcotton swab and distilled water.
1. Nozzle plate surrounding ink nozzles 2. Copper contacts
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HP Customer Care
HP printers set the standard for quality and reliability, so you have made an excellentchoice. If you need help, HP’s award-winning Customer Care service and support isready to provide expert advice on using your HP printer. They also can answer spe-cific questions about any problems you may be having. Whether online or by phone,you will quickly find the support you need.
HP Customer Care OnLine
Click your way to a quick solution. HPCustomer Care OnLine is a great placeto go for information about HP printers.Get instant access to everything fromhelpful printing tips to the latest productand software updates—24 hours a day,seven days a week, at no cost to you.
Obtain information about the HP e-print-er at the following Website:http://www.hp.com/go/supportUse either:
• the set top box if it offers Web browsing
• other Web access tools
HP Customer Care User Forums
Check out HP’s online user forums. Theyare friendly and informative. Review ex-isting messages left by other HP users tofind the answers you need. You also canpost your questions, then check back lat-er for ideas and suggestions from knowl-edgeable users and system operators.
HP Customer Care by Email
If you have email access, contact HP viaemail and receive a personal reply froman HP Customer Care service techni-cian. Responses are normally providedwithin 24 hours of receipt (excludingholidays). This is a great option for yournon-urgent questions. To send an email,go to:http://contact.external.hp.com/support/static
HP Customer Care Audio Tips (U.S. Only)
Call our toll-free, automated support lineat (877) 283-4684 for fast and simplesolutions to commonly asked HP printerquestions.
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HP Customer Care by Phone
Telephone support is provided to youfree of charge within one year from thedate of your purchase. Long-distancecharges may apply if you are callinglong distance. Before placing a call forhelp, confirm that:
• You have read the installation andtroubleshooting tips in this guide
• You have checked HP Customer CareOnLine for product help
• You have called HP Customer CareAudio Tips (only in the U.S.), or ourtoll-free automated support line at(877) 283-4684
If you cannot solve the problem usingthe above resources, then call an HP ser-vice technician at (208) 344-4131while you’re in front of your HP e-print-er. Before you call, locate the followinginformation on the label attached to theback of the printer:
• The HP e-printer serial number
• The HP e-printer part number
After the Free Phone Support Period
After the one year of free phone sup-port, you can continue to get help fromHP for a fee. Prices are subject tochange without notice. However, HPCustomer Care OnLine help is alwaysavailable at no cost.
• For calls in the United States thatmay last under 10 minutes, call(900) 555 -1500. The cos t i sUS$2.50 per minute and will notexceed US$25.
• For calls that may last longer than 10minutes, or calls from Canada, dial(800) 999-1148. The cost is US$25per call, charged to VISA or Master-Card.
• If your HP e-printer is covered underthe Limited Warranty period, andneeds to be replaced or the print car-tridge is defective, you will not becharged for phone support service.Limited Warranty information isprinted at the end of this guide. How-ever, regular long-distance chargesmay apply.
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Printer Specifications
Product NumberC7801A
Print QualityBlack: 600 x 300 dpiColor: 300 x 300 dpi
Print SpeedBlack: 2.2 pages per minuteColor: 1.1 pages per minute
Compatibility For a complete, up-to-date list of sup-ported Internet terminals, go to:http://www.hp.com/go/tvprint
Media SizesUS letter 8.5 x 11 in. (216 x 279 mm)A4 210 x 297 mm
Recommended Media Weight Paper: 16 to 36 lb (60 to 135 g/m2)
Media Handling (Built-In Feeders)In tray capacity: up to 100 sheetsOut tray capacity: up to 50 sheets
Reliability 20,000 hours MTBF 1000 pages permonth maximum
Print Method Plain paper drop-on-demand thermalinkjet printing
I/O InterfaceCentronics parallel, IEEE 1284 compli-ant with 1284-B receptacle (cable notincluded)
USB (cable included)
Dimensions 16.0 in (406 mm) W x 4 in (102 mm)H x 14.25 in (362 mm) D
Weight 11.6 lb (5.3 kg)
Power Requirements Power modules: U.S.A., Canada120V/60Hz
Power Consumption 2 watts maximum when off4.5 watts maximum non-printing14 watts maximum when printing
Operating Environment Maximum operating temperature:41 F (5 C) to 104 F (40 C)
Humidity: 10—80 percent RH non-condensing
Recommended operating conditions forbest print quality:59 F (15 C) to 95 F (35 C), 20—80 percent RH non-condensing
Storage temperature:-40 F (-40 C) to 140 F (60 C)
Declared noise emissions in accordancewith ISO 9296:Sound Power: (1B =10dB) Normalmode: 6.3dBSound Pressure: (bystander positions)Normal mode: 50dB
Replaceable PartsPrint cartridges:Black C6634A #34Color C6635A #35
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Regulatory
Limited Warranty StatementHP Product Duration of Limited
Warranty
Software 90 daysInk cartridges 90 daysPrinter 1 year
A. Extent of Limited Warranty1. Hewlett-Packard (HP) warrants to the end-
user customer that the HP products speci-fied above will be free from defects inmaterials and workmanship for the dura-tion specified above, which durationbegins on the date of purchase by thecustomer. Customer is responsible formaintaining proof of date of purchase.
2. For software products, HP’s limited war-ranty applies only to a failure to executeprogramming instructions. HP does notwarrant that the operation of any productwill be uninterrupted or error free.
3. HP’s limited warranty covers only thosedefects which arise as a result of normaluse of the product, and do not applyto any:a. Improper or inadequate mainte-
nance or modification;b. Software, interfacing, media, parts,
or supplies not provided or supportedby HP; or
c. Operation outside the product specifi-cations.
4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridgedoes not affect either the warranty to thecustomer or any HP support contract withthe customer. However, if printer failure ordamage is attributable to the use of anon-HP or refilled ink cartridge, HP willcharge its standard time and materialscharges to service the printer for the par-ticular failure or damage.
5. If HP receives, during the applicable war-ranty period, notice of a defect in anysoftware, media, or ink cartridge coveredby HP’s warranty, HP shall replace thedefective product. If HP receives notice ofa defect in any hardware product cov-ered by HP’s warranty during the appli-cable warranty period, HP shall eitherrepair or replace the defective product atHP’s option.
6. If HP is unable to repair or replace, asapplicable, a defective product coveredby HP’s warranty, HP shall, within a rea-sonable time after being notified of thedefect, refund the purchase price of theproduct.
7. HP shall have no obligation to repair,replace, or refund until the customerreturns the defective product to HP.
8. Any replacement product may be eithernew or like-new, provided that it has func-tionality at least equal to that of the prod-uct being replaced.
9. HP’s limited warranty is valid in anycountry where the covered HP product isdistributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico,Venezuela, and France’s “DepartementsD’Outre-Mer”; for those excepted areas,the warranty is valid only in the countryof purchase. Contracts for additionalwarranty services, such as on-site service,may be available from any authorizedHP service facility where the product isdistributed by HP or by an authorizedimporter.
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B. Limitations of Warranty1. TO THE EXTENT ALLOWED BY LOCAL
LAW, NEITHER HP NOR ITS THIRDPARTY SUPPLIERS MAKE ANY OTHERWARRANTY OR CONDITION OF ANYKIND, WHETHER EXPRESS OR IMPLIED,WITH RESPECT TO THE HP PRODUCTS,AND SPECIFICALLY DISCLAIM THEIMPLIED WARRANTIES OR CONDI-TIONS OF MERCHANTABILITY, SATIS-FACTORY QUALITY, AND FITNESS FORA PARTICULAR PURPOSE.
C. Limitations of Liability1. To the extent allowed by local law, the
remedies provided in this Warranty State-ment are the customer’s sole and exclu-sive remedies.
2. TO THE EXTENT ALLOWED BY LOCALLAW, EXCEPT FOR THE OBLIGATIONSSPECIFICALLY SET FORTH IN THIS WAR-RANTY STATEMENT, IN NO EVENT WILLHP OR ITS THIRD PARTY SUPPLIERS BE LIA-BLE FOR DIRECT, INDIRECT, SPECIAL,INCIDENTAL, OR CONSEQUENTIALDAMAGES, WHETHER BASED ON CON-TRACT, TORT, OR ANY OTHER LEGAL THE-ORY AND WHETHER ADVISED OF THEPOSSIBILITY OF SUCH DAMAGES.
D. Local Law1. This Warranty Statement gives the cus-
tomer specific legal rights. The customermay also have other rights which varyfrom state to state in the United States,from province to province in Canada,and from country to country elsewhere inthe world.
2. To the extent that this Warranty State-ment is inconsistent with local law, thisWarranty Statement shall be deemedmodified to be consistent with such locallaw. Under such local law, certain dis-claimers and limitations of this WarrantyStatement may not apply to the customer.For example, some states in the UnitedStates, as well as some governments out-side the United States (including prov-inces in Canada), may:
a. Preclude the disclaimers and limita-tions in this Warranty Statement fromlimiting the statutory rights of a con-sumer (e.g., the United Kingdom);
b. Otherwise restrict the ability of a man-ufacturer to enforce such disclaimersor limitations; or
c. Grant the customer additional war-ranty rights, specify the duration ofimplied warranties which the manu-facturer cannot disclaim, or not allowlimitations on the duration of impliedwarranties.
4. FOR CONSUMER TRANSACTIONS INAUSTRALIA AND NEW ZEALAND, THETERMS IN THIS WARRANTY STATE-MENT, EXCEPT TO THE EXTENT LAW-FULLY PERMITTED, DO NOT EXCLUDE,RESTRICT, OR MODIFY, AND ARE INADDITION TO, THE MANDATORY STAT-UTORY RIGHTS APPLICABLE TO THESALE OF HP PRODUCTS TO SUCH CUS-TOMERS.
HP Year 2000 WarrantySubject to all of the terms and limitations ofthe HP Limited Warranty Statement statedabove, HP warrants that this HP Product willbe able to accurately process date data (in-cluding, but not limited to, calculating, com-paring, and sequencing) from, into, andbetween the twentieth and twenty-first centu-ries, and the years 1999 and 2000, includ-ing leap year calculations, when used inaccordance with the Product documentationprovided by HP (including any instructionsfor installing patches or upgrades), providedthat all other products (e.g. hardware, soft-ware, firmware) used in combination withsuch HP Product(s) properly exchange datedata with it. The duration of the Year 2000warranty extends through January 31,2001.
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Energy Consumption
This printer was designed with energy con-servation in mind. This printer averages 4watts in stand-by mode. Not only does thissave natural resources, but it also saves mon-ey without affecting the high performance ofthe printer.
This product qualifies for the ENERGY STARProgram (U.S. and Japan). ENERGY STAR isa vo lun tary program es tab l i shed toencourage the development of energy-efficient office products.
ENERGY STAR is a US registered servicemark of the US EPA. As an ENERGY STARpartner, Hewlett-Packard Company has de-termined that this product meets ENERGYSTAR Guidelines for energy efficiency.
Energy Consumption in Off-ModeWhen the printer is off, a minimal amount ofenergy is still being consumed. Energy con-sumption can be prevented by turning theprinter power off, then disconnecting the endof the printer power cord from the electricalsource.
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Index
Aaccessing the Internet 1arrow
print cartridge 7
Bblack print cartridge 1blank pages are printing 10button
Power 4, 9Resume 4, 9
Ccable connections 9cancel printing 7capacity 8cleaning ink nozzles 11clearing paper jams 8color photographs 9communication
lost connection with Internet 10meaningless characters are printing 10
connecting the printer 2contents
printer box 1copper contacts 2copyright iicradle 2, 3
does not move to the right 10customer care service 12
Ddistilled water
use to clean ink nozzles 11
Eerror messages 7
Ffront cover 2, 3, 7, 8, 9
Ggraphic image 11
HHP 12
II/O interface 14images
reformatted 11In tray 7, 8
capacity 4paper correctly loaded 7
ink 10nozzles 11smeared 11streaked 11
ink nozzles 2cleaning 11
instructionsset top box 9, 10
interactive televisionprinting images 11printout 11
interactive television service provideraccount
Internet terminal 1Internet
accessing 1lost connection 10
Internet terminal 1
Llever
paper tray 9lights
blinking 6off 6on 6Power 7Resume 7, 10
Mmeaningless characters print 10media handling 14media sizes 14media weight
recommended 14
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Nnotice ii
Ooperating environment 14Out tray 8
capacity 4extended 8
Ppacking material 2page does not print 9paper
correctly loaded 7inserting 4, 9
paper guideslength 4width 4
paper jam 8, 9paper tray capacity 4paper tray lever 9paper trays
removing 9parallel cable 1, 2
IEEE 1284 9photographs
color 9poor print quality 11Power button 4, 9power consumption 14power cord 2Power light 7
blinking 7off 7on 7
power outlet 2power requirements 14power source 5print
test page 5print cartridge
arrow 7inserting 3releasing 3removing 3replacing 3
print cartridge cradle 2, 3moves freely 10moves to the center 3
moves to the right 2, 10print cartridge cradles 9print cartridges
empty 10installation 5installing 3part numbers 14replacing 10
print history iiprint method 14print quality 14
poor 11print size 11print speed 14printer
busy 7cable connections 9connected to power source 5connecting 2front cover 2, 3, 7, 8, 9processing information 9registering 5removing paper trays 9weight 14
printer not responding 9printer placement 11printer will not operate 3printing
blank pages 10cancel 7, 10from Internet terminal 11from the Internet 6images 11meaningless characters 10page does not print 9screens 6test page 4text 11Website content 6
product number 14
Rrecommended media weight 14regulatory notices 25releasing the print cartridge 3removing a paper jam 9removing paper trays 9removing print cartridges 3removing vinyl tape 2, 10replaceable parts 14
20ENG
LISH
replacing print cartridges 3, 10Resume button 4, 9Resume light 3, 7
blinking 7continues to blink 10off 7
Sset top box 1, 2, 7, 9, 10
instructions 6support
customer care 12symbols ii
Ttape 10television screen 7test page does not print 5tri-color print cartridge 1turning on the printer 2
UUSB printer cable 1, 2user’s guide 1
Vvinyl tape 10
removing 2, 10
Wwall outlet 2warnings icon iiwarranty
statement 15Web pages 11weight
printer 14
Legal Information
Regulatory Notices
Hewlett-Packard CompanyThis device complies with part 15 of the FCCRules. Operation is subject to the followingtwo conditions:
• This device may not cause harmful inter-ference, and
• This device must accept any interferencereceived, including interference that maycause undesired operation.
Pursuant to Part 15.21 of the FCC Rules, anychanges or modifications to this equipmentnot expressly approved by Hewlett-PackardCompany may cause harmful interference,and void your authority to operate thisequipment. Use of a shielded data cable isrequired to comply with the Class B limits ofPart 15 of the FCC Rules.
For further information, contact:
Hewlett-Packard CompanyManager of Corporate Product Regulations3000 Hanover StreetPalo Alto, Ca 94304(415) 857-1501
NoteThis equipment has been tested and found tocomply with the limits for a Class B digitaldevice, pursuant to part 15 of the FCC rules.These limits are designed to provide reason-able protection against harmful interferencein a residential installation. This equipmentgenerates, uses, and can radiate radio fre-quency energy and, if not installed and usedin accordance with the instructions, cancause harmful interference to radio commu-nications. However, there is no guaranteethat interference will not occur in a particularinstallation. If this equipment does causeharmful interference to radio or television re-ception, which can be determined by turningthe equipment off and on, the user is encour-aged to try to correct the interference by oneor more of the following measures:
• Reorient or relocate the receivingantenna.
• Increase the separation between theequipment and the receiver.
• Connect the equipment into an outlet ona circuit different from that to which thereceiver is connected.
• Consult the dealer or an experiencedradio/TV technician for help.
LED Indicator StatementThe display LEDs meet the requirements of EN 60825-1.
Copyright 2000 Hewlett-Packard CompanyPrinted in Singapore 10/00