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How Wikimedia is Scaling Open Source Innovation

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Page 1: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …

How Wikimedia is ScalingOpen Source Innovation

Page 2: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …

Eugene Eric KimStrategy Guy

Page 3: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …
Page 4: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …

Top Five Worldwide Web Sites

920 million $23,000,000,000 20,600

740 million $58,000,000,000 93,000

600 million $6,000,000,000 13,900

470 million $300,000,000 1,200

350 million $10,000,000 35

Sources: ComScore, Wikipedia

Page 5: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …

Volunteers

Aligned organizations27 worldwide chapters

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Imagine a world in which every single human being can freely share in the sum of all knowledge.

That's our commitment.

“”

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Free Content

Free Software

Open Infrastructure

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Reach

Participation

Quality

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Technology is theWikimedia Foundation'smost powerful lever

for effecting change.

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Trevor ParscalLead Front-end Developer, UX Programs

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Lower the Barriers of Entry for Editing

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Database and new-wiki creation

Login and user privileges

Passing changes upstream

Full-fedged, WYSIWYG word processor

Google Docs Editor Style

Make the 'edit' button blue, like on the French Wikipedia

Fix all accessibility bugs

Use a WYSIWYG EDITOR!

Please rename this project

More convenient replacement for the tag "ref"

Addition of Template:Backstage projects

What are you doing?

"Move" -> "Rename"

Make reftools 2.0 default

Add support for templates

MultiUpload

Fix the Category Page

Advanced search

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Page 14: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …
Page 15: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …
Page 16: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …

Help

Messaging

Style Guide

Simplifcation 

Differentiation  

Streamlining

User Profling

Cleaning

Navigation

Tools

Complexity

Impa

ct

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Rendering, uploaded to project wiki

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Screen-shot of working software

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Page 21: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …
Page 22: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …
Page 23: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …

Mixed Feedback

“A much cleaner, more open or spacious feel.”

“Liked almost everything. Disliked nothing.”

“Should an encyclopedia built by volunteers really look like it was designed by Apple?”

“Nie można ulepszyć ideału.”(You can't improve the ideal)

“C'est de la merde!” (It is $#!%)

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84% Retention

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Most who opted out, did so quickly

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Tomasz FincEngineering Program Manager

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Wikimedia Foundation is a non proft501.c organization funded by community donations

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Annual Fundraiser

November - January

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2006 and 2007

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Prior Fundraisers

$1 million in 2006

$2 million in 2007

Mostly small donations

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Prior Fundraisers

$6 million in 2008

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Which banner is most effective?

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v

Which banner is most effective?

Results 11/28 - 12/02

$17,000

$10,000

$41,000

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Page 35: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …

Blog Commentary in 2008

You should switch the thermometer to the messages that don’t have it. Then, I think it would be interesting to compare all the messages without the thermometer to each other and then all the messages with the thermometer to each other. Although you would be comparing data collected at different times, I think you might be able to gain some new clarity if you keep the thermometer variable constant.

“”

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But what really pushed us toward our goal for 2008?

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The Jimmy Factor

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Prior Fundraisers

$8.1 million in 2009

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Which banner is most effective?

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v

Which banner is most effective?

Results 12/09/09

$44,000

$14,000

$30,000

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Blog Commentary in 2009

My take is notice42 works because you kind of work with the emotion of guilt. There are many people, me included, who have an attitude of “I’m not donating, because there are richer, more fnancially independent people than me

“”

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Blog Commentary in 2009

I really like the idea of quoting donor comments. Here’s a couple good one... “ ”

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Blog Commentary in 2009

Thank you for your transparency on approach and results of fundraising. Although surprising to see such candor, it is completely in keeping with the spirit of your endeavor. Congratulations!

“”

Page 44: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …

But what really pushed us toward our goal for 2009?

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The Jimmy Factor

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Fundraising Lessons Learned

Involve the community early and often

Be as transparent as possible

Adapt quickly

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Mobile & Offine

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Community development on iPhone

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Wikimedia Mobile App

● BSD licensed open codebase● Translated to over 25+ languages through community translations● Geolocation of articles● Actively being community developed

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Mobile Gateway

● Ruby Based● Collapsible Sections● Fantastic proof of

concept● Active community

improving code base

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Mobile Server 06/20/09 - 05/5/10

Page 52: How Wikimedia is Scaling Open Source Innovation...Top Five Worldwide Web Sites 920 million $23,000,000,000 20,600 740 million $58,000,000,000 93,000 600 million $6,000,000,000 …

But will everyone have a smart phone?

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New Audiences

Less rich interfaces

Research

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It's not just about mobile phones ...

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Wiki Reader

● Full copy of English Wikipedia

● 12 months of battery life

● Touch screen interface● Fully open GPL device

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OLPC

● Affordability for developing world nations

● Educational tool● Full copy of English

Wikipedia

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Given our open source nature...How do we pick organizations to work with?

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Organizations that value our mission

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Orange

Telefonica

NTT Docomo

Google

Facebook

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Eugene Eric Kim - [email protected]

Trevor Parscal - [email protected]

Tomasz Finc - [email protected]

~

www.wikimediafoundation.org

http://wikitech.wikimedia.org/view/Presentations