How To Use Mothers and Babies-TXT...– MB Group • 6 sessions, 90-180 minutes each – MB 1-on-1 with Mindfulness • 9 sessions, 20-25 minutes each – MB 1-on-1 • 12 sessions,
Mothers & Babies Text Message Enhancement (MB-TXT)
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The purpose of this webinar is to share recent updates and innovations to the Mothers & Babies intervention. We will provide an overview of the MB-TXT text messaging enhancement to the Mothers & Babies intervention.
Mothers and Babies (MB) Course Modalities
– MB Group• 6 sessions, 90-180 minutes each
– MB 1-on-1 with Mindfulness• 9 sessions, 20-25 minutes each
– MB 1-on-1 • 12 sessions, 15 minutes each
– MB Online• 8 sessions, self-guided
– MB TXT• Text messages after each MB session (36 total)
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Mothers & Babies is available in multiple formats: - Currently MB online is only available through research participation
What is the Mothers and Babies Text Message Intervention (MB-TXT)?
• A series of texts between each MB session sent through the HealthySMS text message platform
• MB-TXT can supplement MB 1-on-1 (9 and 12-session versions) and MB Group (6 sessions)
• Texts complement the MB content and focus on:• Skill reinforcement• Homework reminders• Self-monitoring
• All texts are available to be sent in English or Spanish
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Why use MB-TXT?
• Perinatal women found MB-TXT useful and enjoyed receiving the messages
• The addition of MB-TXT to individual or group sessions has positive mental health outcomes
• No costs associated with using Healthy SMS
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How does MB-TXT work?
• Northwestern will provide technical and training support• Programs can add their clients directly to HealthySMS• Messages are sent using HealthySMS after each MB
session• Each HV program has their own account, to protect client
information
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Example Of Text Messages
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Implementation Overview for Home Visitors:
1. Discuss MB with your client to see if she is interested.
2. After your client agrees to participate, you begin to implement MB.
3. After each MB session log into HealthySMS to Send Texts
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How to use HealthySMSto implement MB-TXT
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Overview of Steps
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This is the landing page for the HealthySMS Home Visitor site. An account will be created for you with your email address and your password. Each site will also have a unique link to use. Jaime will provide each of you this information.
Client Name
Client Name
Client Name
Client Name
Client Name
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This is where you’ll land after you log in. This is the Home Visitors page. Each home visitors’ page will list their clients at the top. So in this case, I logged in using the email address that is listed and these are my clients. Below my clients are listed the other home visitors at my site (only) and their client names. Please be careful to only click/edit your client data. I am going to spend some time on this page since there are a lot of features on it that you’ll be using regularly. I’ll start by giving a brief overview of what everything is and then I’ll revisit them again one-by-one. I’ll also start at the top and move my way down to the clients listed. At the very top right, is the session clock, your email, and the logout button. Where it says Session End, you see the amount of time you have been logged. If you leave this window open, it will timeout in 45 minutes. But you can add more time, if needed. Then is your email address, what you used to login. Here you can edit your password and your information if needed. Then is the logout button which we are all familiar with. Directly below this box, still on the right side of your screen, is a search box. You probably won’t need to use this function much unless you have a very large caseload. This search button will search within your caseload. Matching search result outcomes will appear in the box immediately below your email. Moving over to the left side, you see: Home Visitors - This is the page we are looking at Alerts & Logins - This will give you a summary of each home visitors’ logins and if any clients at your site have responded with an alert word. Moving toward the middle, you see an email address. This is my email address that I used to log in. So you should see your email address listed there - as well as on the top right. This reminds me who I am logged in as. Moving down to the table...the first column, Name, is for your client names. Jaime will enter the clients for you AFTER the consent and first survey. If you do not see a client listed here, please notify Jaime immediately. The next 12 columns correspond to the MB sessions you complete at the time of your home visit. Depending on your site, client, etc. the MB session number may be different than the HV session number. Please be sure to update and/or select actions to be taken that correspond with your MB session. Below each MB session you see circles and clipboards. The circles reflect and access the text messages. The clipboards reflect and access the home visitor surveys. Blue circle play button. Indicates that the text messages for the MB session have not been sent and/or are ready or next to be sent. Gray dotted circle. Indicates that the text messages for the MB session have been activated and are in progress. Remember, clients receive 3 messages per MB session. Gray circle with checkmark. Indicates completion or that all 3 messages for that MB session have been sent. Gray blank circle. Indicates that it is upcoming and/or not relevant yet. Blue Clipboard with writing/lines. Indicates that the survey has not been completed. It will indicate this status once you “activate” the text messages for the MB session (i.e., once you press the “play” circle button). Gray Clipboard with checkmark. Indicates that the survey has been completed and saved. Gray blank/white Clipboard. Indicates that it is upcoming and/or not relevant yet.
What happens when Session Ends is clicked?
Client Name
Client Name
Client Name
Client Name
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This box will appear. It allows you additional time to enter client information. Remember, each session defaults to 45 minutes before it times out and the system logs you out. If you’ve been entering the information and clicking Save or Yes or Done, you will be fine. Can also refresh page and it will add 45 minutes
What happens when my email address is clicked??
Client Name
Client Name
Client Name
Client Name
User Login
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This is where you update your personal account, mainly your password. You shouldn’t need to do anything with this option but you may at some point want to change your password. Remember to make it at least 8 characters with letters/numbers. If you do forget your password then the login page has a “forgot password” option which will then send you a link.
What happens when Alerts & Logins is clicked?
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At the top under Participant Alerts, you’ll see the date, the participant ID, the programed alert word, the message sent by the participant and their assigned home visitor. Note that if one of your clients does match their message to an alert word then Jaime will be notified immediately by email and she will notify you ASAP. Of course, you can always access that information here as well. Below is the Home Visitor Logins - this tracks each of your logins.
Sample Alert Keywords
What happens when a client’s name is clicked?
Client Name
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Similarly and using the same features, this is where you update the client information. It is important that you enter participants’ phone numbers correctly. Please be sure to double check your entry in the event the client changes their phone number in the middle of the project.
What happens when the blue circle play button is clicked?
Client Name
Client Name
Client Name
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Clicking on the circle play button will initiate the text messages. You’ll need to click the box with the calendar to indicate the date to start the messages. Once the date is entered, click “start messages” which will initiate the scheduled 3 messages for the following week, two days apart. When you return to the home visitors’ page, you’ll notice that your blue circle play button for that MB session is now a gray circle in progress (i.e., dotted lines circle). Try your best to start messages on the day of your MB visit or as soon as possible. If for some reason you aren’t able to visit the site on the day of the session, you can retrospectively enter the date up to the day before. This limitation is due to the fact that the messages are sent every 2 days.
What happens when the clipboard with lines is clicked?
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This is where the information gathered about the client’s personal project and feedback about the text messages of the previous MB are entered.
Client Name
Client Name
Client Name
Client Name
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At the top of the window is the MB session number. This will be important to confirm, especially if you are entering data from a few MB sessions. The information needed for this window is collected during each MB session about the previous MB session. At the top of this window is the MB session number. All the data on this page is for that session which may not be the session you just completed. Bare with me as I run through the steps and then I will clarify what I mean. Enter the date of the MB session using the calendar feature. Keep track of and enter the exact date entered when you clicked the play button to start that MB session’s text messages. Then, indicate whether the session was complete and whether the personal project for this MB session was completed. If there were issues with your session, such as missed or rescheduled visits or you could not get to MB material as planned, please let us know AND enter it in the Additional Session Note box. Also please add any additional feedback you have that you think will help the study and/or to improve the MB intervention. Enter how useful the participant rated the messages for this MB session How easy they were to understand. If you did not gather this data, please indicate that outcome by clicking the Did Not Assess answer options for items 3 and 4. When complete, click SAVE. Partial information for this page is not allowed. Something very important to keep in mind is that this data is about the previous MB session personal project and text messages. So, the only time you would not enter this information would be after MB1. After MB1, you’ll only be able to start the text messages, but the personal project for MB1 and the rest of the questions for MB1 are collected at MB2.
What happens when the clipboard with a checkmark is clicked?
Client Name
Client Name
Client Name
Client Name
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This lets you know that the data has been entered and saved so all the relevant boxes will be checked. If for some reason some errors were made, you can edit it and re-save. This is a great feature BUT it can also be dangerous if you are not careful to make sure that is what you want to do for that particular MB session.
Nothing!
What happens if any of thegray circles or gray clipboards is clicked?
Client Name
Post MB session steps
1. Find your client and the MB# you just completed2. Click on to start sending text messages for that MB#
a. Enter the session’s dateb. Press Start Messages c. Done!
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Find your client and the MB# you just completed Click on BLUE CIRCLE PLAY BUTTON to start sending text messages for that MB# Enter the session’s date If MB1 (i.e., the first MB session) ONLY: you are done. For MB2-12, follow steps 1 and 2. Then click on the BLUE CLIPBOARD WITH LINES/WRITING for the previous MB session completed and enter the client survey data collected during the most recent MB# session For instance, if you just completed MB2 then you would click on the BLUE CLIPBOARD WITH LINES/WRITING for MB1. Enter the date of MB1 and the data you collected during MB2 about MB1 (i.e., personal project completed, usefulness of messages, etc.). For MB12 ONLY: Data about this session will need to be entered following the completion of the MB program (i.e., at the next home visiting session after MB is completed)
