Page 1 of 9

How to transfer (FPS)

through Cyberbanking (Internet) and Mobile Banking (BEA App)

1) Transfers through Cyberbanking (Internet)

2) Create template through Cyberbanking (Internet) and transfer through

Mobile Banking (BEA App)

3) Daily transfers limit

Daily Transfers Limit (HK$) Total Limit1:

Non-registered Account 50,000^/ Registered Account 200,000*

Available Currencies HKD & RMB

^You can visit any BEA branch in person to activate the “transfer to non-registered account” setting if you’ve previously deactivated it in Cyberbanking (Internet) or haven’t activated it yet. The transaction limit for fund transfers/remittances

to non-registered third-party accounts will be reset to zero if you have not made such a transaction through Cyberbanking (Internet) or Mobile Banking (BEA App) in more than one year. To increase the transaction limits, please visit any BEA branch in person.

*If you wish to increase the transaction limits up to HK$200,000, please visit any BEA branch in person, where you can register a particular recipient’s account as a “Registered Account”.

1 Daily transaction limits include transactions of Fund Transfer to other local banks and Telegraphic Transfer or Direct Remittance to BEA China Accounts or BEA UK Branch Accounts conducted through both Cyberbanking (Internet) and

Mobile Banking (BEA App).

Note: For newly opened All-in-one account, you can make transfer through Small-value Transfers (FPS) # in Mobile Banking

without visiting a branch with a limit of up to HK$10,000 (per Cyberbanking account per calendar day) , In addition, you can perform cash withdrawal from your primary/designated account using your ATM card at BEA, JETCO, or UnionPay ATMs, with a limit of up to HK$20,000 or equivalent in other currencies (per card per calendar day) or you can simply

withdraw cash using “JETCO Cardless Withdrawal” service# in Mobile Banking at any ATMs showing the “JETCO Cardless Withdrawal” sticker with a limit of up to HK$10,000 (per Cyberbanking account per calendar day). Alternatively, you can transfer funds from your primary/designated account to accounts held at other banks through any

ATM displaying the Interbank Transfer symbol% with a limit of up to HK$15,000 per card per calendar day. The total transfer limit is HK$55,000 per account per calendar day. # You will need to activate two-factor authentication service (one-time passwords through SMS) and register a Cyberbanking email address through Cyberbanking. % The Bank will charge a fee of HK$10 per transaction for each Interbank Transfer.

Page 2 of 9

Transfers through Cyberbanking (Internet)

1. Enter your account no. /username and PIN. Then click “Log in”.

2. Select “Accounts” then “Transfers”.

Page 3 of 9

3. Select “Other Banks > Hong Kong” from the left-hand menu. When you have reached

the “Transfer to Other Banks (Hong Kong)” page, please:

- Enter the transfer details.

- Under “Transfer to”, please click “Other recipient identification” and select one of the

options.

- You can also “Save a new template” with a name of your choice. This template will

then be saved for future use after the transaction is completed. You can avoid having

to enter these details again in the future and will be able to make the same transfer

through the Mobile Banking (BEA App).

Note: If the “Other recipient identification” field is missing, please visit any BEA branch to

activate the “transfer to non-registered account” setting.

Page 4 of 9

4. You will receive a one-time password (OTP) at the mobile phone no. you have

registered with us. Please verify your transfer details and click “Confirm” to

complete the transaction.

100100

Page 5 of 9

Create template through Cyberbanking (Internet) and transfer through Mobile Banking

(BEA App)

1. Enter your account no./username and PIN. Then click “Log in”.

2. Select “Accounts” and “Transfers”.

3. Select “Templates” on the left, select “Fund Transfer to Other Banks (Hong Kong)” on

the right and click “Create a new template”.

Page 6 of 9

4. On the “Add New Template – Fund Transfer to Other Banks (Hong Kong)” page,

- Please follow the instructions and enter the details; - Under “Transfer to”, please click “Other recipient identification*”, select one of the options and click “Proceed”.

*If the “Other recipient identification” field is missing, please visit any BEA branch to activate

the setting allowing fund transfers to non-registered accounts.

5. You will receive a one-time password (OTP) at the mobile phone no. you have registered with BEA. Please verify your transfer details and click “Continue” to establish the new template.

Page 7 of 9

Now that you’ve created the template, you can make instant fund transfers to other

banks through Mobile Banking (BEA App).

6. Download and open the most up-to-date version of the BEA App in the “App Store”

or “Google Play”, then tap “My Banking” at the bottom of the screen.

Page 8 of 9

7. Select “Transfers” from side menu. 8. Select “Other Bank (FPS)” and

click “Template”.

9. All available templates will be 10. Transfer details from the selected

shown. Select the transfer you template will be shown. Check the

would like to make. details carefully.

Page 9 of 9

11. You can select the recipient’s bank 12. Verify the transfer details and

by tapping “>” and clicking “Next”. click “Confirm”.

13. Payment has been successfully transferred to another bank. The recipient receives the

money instantly.*

*The exact time the money is credited to the recipient’s account will depend on their bank’s

procedures.

(852)55147493 #