how to t-shoot ethernet l2 (xmb) aka fiber to the house
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- 1. How to T-Shoot L2 Ethernet to the House (aka Fiber to the house most of the homes on Mella Dr.) 1. CheckSAT fortheirconnectionstatus. 2. If not online check the logsto see whenthe lasttime theywere onlinewas. If the connectionsshortand frequentthe combo unitislikelyclose todeath. 3. CheckTedsPubshare forthe LaMel excel spreadsheet. Match the userby phone number. 4. Locate the System, Splitter,andthe Pigtail onthe LaMel excel spreadsheet 5. In CMS navigate toSystem_4AMAC 002 (CHARLESTON)N2-(Shelf)1-(OLTG-4E)12-(GPON)2- (ONT)18- (GE)01 6. Checkto see if service isonor off in provisioning. CheckCrossconnects>VC,andalsoif there is a sessioninsubscriber>ppphost. 7. All MellaDr. customersare on L2 Ethernettothe House and if anycross connectsneedtobe made notifiedTed. 8. Anychange of service onanyof the LaMel HeightscustomersonTedsSpreadsheet.NotifyTed. 9. These customerswonthave anydata inDAT or DAT2 otherthantheirphone numbers. Splitter Pigtail Sytem System,Splitter,Pigtail