How to Set up Your Business Voicemail

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Your VoIP provider offers you multiple

advanced features, including a voicemail with

enhanced features

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A voicemail greeting

can avert your clients,

prospects or suppliers

or make a positive

impression, so that they

leave a message. 

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Therefore, it`s very essential for your business to

set up a proper voicemail greeting. Follow the

tips below to get it done. 

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Therefore, it`s very essential for your business to

set up a proper voicemail greeting. Follow the

tips below to get it done. 

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Conciseness is the soul of an ideal message

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Be brief and stick to the point. Appreciate the caller`s

times and give them chance to go right to the “speak

after the beep” as early as possible. The caller should

be made to feel that reaching your voicemail system is

as effective as reaching you.

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Your voicemail greeting must start with introductory line, in

order to tell the caller who you are and what you do in the

company. Your message can start with “Hello. You have

reached the voicemail of Ben W… of XYZ company”.

Identity First

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Before recording your greeting message rehearse it 2 or 3

times so it sounds natural. Don`t record it after receiving

bad news or an argument, or if you are in a bad temper. You

can`t disguise your emotions.

BE Polite & Positive

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No matter how distinct, polite and sound your greeting

message is, there can be some folks, especially older people,

who categorically refuse to communicate with an answering

machine.

The Human Factor

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If you are getting a large number of calls and don`t want to

wade through tons of voicemail messages, perhaps you

should offer the callers other ways of reaching you, cellular

numbers or email address, for instance.

Enhanced Options

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If you don`t want to listen to long

voicemail messages you get then

instruct callers what you want

them to do to abbreviate your time

and be more productive. Hit them

with instructions like “who you

are”, “what is your purpose”, “how

can I reach you”, etc.

Give Instructions

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Voicemail is a great option for businesses. It gives

possibility to customize greeting messages for any period

when employees are not able to answer the call. 

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THANK YOU

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