how to select the right vendor for you
TRANSCRIPT
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How to Select the Right Vendor for YouDr Saif Abed BSc MBBS Mphil (Cantab.)
Medical DirectorTriangle Health
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“ I know you think you understand what you thought I said but I'm not sure you
realize that what you heard is not what I meant.”
Alan Greenspan
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Define your priorities and have a strategy1. Clinical requirements2. Organisational requirements3. IT requirements
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Benchmark your existing performance1. Identify clinical areas for investment2. Map workflows and process painpoints3. Business a business case for improvement
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Define and agree your expectations of vendors
1. Appoint a clinically led IT steering group2. Develop IT solution specification3. Construct vendor assessment criteria
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10 Key Questions for Vendors1. What is your clinical engagement process?2. Do you have localised clinical leadership?3. What is your business case development
process?4. Do you have a benefits realisation
methodology?5. Do you have examples of proven business
cases?6. Do you have similar reference sites to
visit/engage?7. What is your clinical risk management
process?8. What is your information governance
process?9. How do you integrate with other applications?10.What is your training, education and support
process?
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