how to select a dam system
DESCRIPTION
How To Select a DAM System: Best Practices, Pitfalls To Avoid, and a Look at the Market in 2013 In the market for a Digital & Media Asset Management system? Thinking about divorcing your current vendor? Looking for a better way to manage your brand assets, and wondering if there's an online dating site that will allow you to use the perfect algorithm, matching your needs to the best possible solution? This session is for you. Rather than selecting a new technology based on a ratings spreadsheet or whom your boss plays golf with, we'll look at a better path toward selecting DAM technology. You'll learn about the most important criteria when creating a shortlist, what should really be in that (brief) RFP, and how to plan a vendor demo that's meaningful and useful to you. Led by The Real Story Group, a buyer-focused, vendor-independent research consultancy, this session will deal the straight dope on pitfalls to avoid and solid paths to follow.TRANSCRIPT
How to Select a DAM System!
Irina Guseva Senior Analyst @irina_guseva
Specific advice. Best-practice approaches. The Real Story. Independent. Detailed. Practical.!
Copyright © 2012 Real Story Group
Real Story Group: What We Do
Analyze weaknesses and strengths of the tools....and vendors
Advise on successful technology selection and implementation best practices • Over 3,000 customers in 60+
countries • Analysts on 3 continents • We consult only to end-users, never
advising the vendors we evaluate
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What Independence Means To Us
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Finding Your Way...
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Current Marketplace
Inconvenient truths: There are thousands of enterprise systems available.
There is no best system.
There is a system thats a good fit for you.
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DAM
MAM
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Products vs. Platforms
Platforms Products
More Less
Costly Functionally Rich
Complex
Time to Deploy
Platforms: Developers can make custom applications Products: They do certain things well right away
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Current Marketplace
• Large-scale platforms • Multi-dimensional suites • Expensive
Complex Enterprise Platforms
• Expanding space • Between departmental installations and full-blown Enterprise-
tier
Upper-Range Platforms
• Mid-market companies, or departmental projects within larger enterprises
• Scenarios requiring above-average customization
Mid-Range Platforms
• More pre-packaged features • Many of them actively promote “DAM-in-a-box” solutions • Bundled social applications, analytics, collaboration, and more
Mid-Range Products
• Smaller, albeit established vendors • Packaged tools at attractive prices • However, sometimes the tools are not as feature rich or as
well tested Simpler Products
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Split: Platforms
Complex Enterprise Platforms
Upper-Range Platforms
Mid-Range Platforms
Mid-Range Products
Simpler Products
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Split: Products
Complex Enterprise Platforms
Upper-Range Platforms
Mid-Range Platforms
Mid-Range Products
Simpler Products
Copyright © 2012 Real Story Group
Current DAM / MAM Marketplace Complex
Enterprise Platforms
• Media Beacon R3volution • Vyre OnBrand
• ADAM Software Upper-Range Platforms
Mid-Range Platforms
• DutchSoftware Elvis DAM • Nuxeo DAM • Canto Cumulus • Widen Media Collective
• MerlinOne Merlin • NetXposure • celum IMAGINE • Picturepark
Mid-Range Products
• Adobe Scene7 • Extensis
Simpler Products
• Dalet Enterprise Edition • Vizrt Media Engine • Harris Invenio
• North Plains Telescope • Avid Interplay MAM • Open Text Media Manager • HP/Autonomy Virage MediaBin
• Razuna • DuraSpace • WAVE MediaBank • Adobe CQ5 DAM
• Chuckwalla • Pixelboxx • Equilibrium MediaRich • Celum SYNERGY and MOVIS
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Articulate Business Case
Identify Stakeholders
Gather & Analyze Requirements
Measure Risk & Maturity
Develop Scenarios Develop RFP
Analyze Market
Create Target List
Issue RFP
Q&A Analyze RFP Responses
Onsite Demos
Negotiate Pricing & Contracts
Proof of Concepts
Final Decision Pilot Solution
Implementation
RSVP
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Selection process
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It’s all about “fit”
Scenario Fit
Technology Fit
Partner Fit
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DAM use cases
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MAM use cases
© Copyright 2012 The Real Story Group. All Rights Reserved. Broadcast & Media Asset Management < 89
Avid: Interplay Media Asset Manager 4.0
to the company, the professional services team responsible for MAM implementations is spread across North America and Europe, but North American customers report that itFs difficult to find local Interplay MAM expertise.
We noted during our research process that the Interplay MAM user forums in the support section of the website were not very active. Thus, itFs likely, youFll have to seek help from the Avid team itself for support; keep this in mind when developing a support contract.
The licensing model for Interplay MAM involves paying for server components and the number of client users. The median software license cost is $300K, and in addition, you have to budget an equivalent sum for workflow design and development, product customization, and solution deployment. There will also be a project management effort that on average takes a few months for solution implementation. Support fees range anywhere from 12S18 percent annually for license fees.
In short, Interplay MAM may be an enterprise-grade product, but youFll pay enterprise-size fees as well. The company claims that larger media enterprises realize the ROI and are able to make a business case for it (despite the need to pony up a million dollars). Investigate your appetite for this product with these numbers in mind.
Use Case ScenariosThe core MAM technology services inherited from Blue Order were reasonably tested in the field, and Avid has since added more functionality to that. News and Media Archives are a natural fit for this technology. Avid Interplay has better rights-management support and integration with production asset management systems than other MAM vendors in this report, and this makes it a better fit for feature-length TV Scenarios. However, it lacks specialist sports logging tools. Avid is geared more for over-the-air applications; Vizrt perhaps offers more pre-packaged functionality for multi-platform distribution. If youFre evaluating alternatives for a Corporate Video Library scenario, keep this in mind.
ConclusionDespite many advances in technology and improvements in automation, taming the video beast is still an art. Many broadcasters and newsrooms are familiar with the feeling that theyFve definitely seen a video before ^ but they cannot find it now, no matter how hard they try. Media asset management solutions address this requirement.
Interplay MAM is not an option for a small enterprise on a tight budget looking for an easy-to-deploy solution. In addition, because it is a complex, _enterprise-y` product, be advised that there will be a learning curve and you need to budget for training and learning costs.
Use Case ScenariosTelevision News 3Sports Broadcasting 2Feature-length TV / Cinema 2Radio Broadcasting 1Media Modernization and Archives 2Parliaments and Govt. Bodies 2Corporate Audio/Video Library 1
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Short-list Considerations
Regions: Australia Europe
North America Worldwide
Licensing Models: Commercial
Commercial Open Source
Community Open Source
Technologies: .NET Java
Perl and Python PHP
Delivery Models: On Premise
Software as a Service Hybrid
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RFPs
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Running a demo
• Make sure your team is represented
• Beware of the “canned” demos • Demo your scenarios • Each vendor should demo the
same scenarios • Ask the tough questions
– Especially around pricing
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Bake-off / POC
• Your kitchen • Your ingredients • Your cooks • This is resource-
intensive, but what’s the cost of a failed implementation?
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Negotiate!
21
• Remember that list pricing is always negotiable in larger deals
• We have seen up to 90% reductions in actual pricing versus list prices
• 25-50% discounts are common • Smaller deals have less room for
flexibility
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Thank you!
• Please visit our web site: www.realstorygroup.com/ – Vendor/product evaluations – Analyst advisory papers – Webinars – Education courses – One-on-one analyst advice
• Download a free DAM research sample: www.realstorygroup.com/Sample