how to respond to negative online reviews?

6
How to Respond to Negative Online Reviews?

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Post on 19-Jun-2015

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Food


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DESCRIPTION

Do you run a restaurant or cafe in Singapore? Are you plagued by negative online reviews? Learn how you can better handle the situation. Read here: http://bigspoon.sg/blog/respond-negative-online-reviews/

TRANSCRIPT

Page 2: How to Respond to Negative Online Reviews?

For F&B Entrepreneurs TipsGo To

http://BigSpoon.sg/blog/

Page 3: How to Respond to Negative Online Reviews?

Number 1.

Do Not Reply Immediately

Page 4: How to Respond to Negative Online Reviews?

Number 2.

Acknowledge Your Flaws

Page 5: How to Respond to Negative Online Reviews?

Number 3.

Offer A Solution