how to remove reviews from the top 5 healthcare directories
DESCRIPTION
This presentation describes how to remove reviews/ratings from the top health care directories. Want us to do it for you? Call (866) 932-5888 for Review Concierge service ($49.95/mo).TRANSCRIPT
Remove Online ReviewsFrom the top five (5) health care directories
Questions answered
● Who are the top five medical directories?
● How do you request removal of a review?
● How does each directory website process removal requests?
Top five health care directories
* Figures from Quantcast.com estimates taken on October 1, 2013. There may be other general-purpose directories that cover health care as well as other industries that have more monthly visitors than these sites. This report focuses on directories dedicated exclusively to healthcare.
All trademarks property of their respective owners. Review Concierge is not affiliated with, sponsored or endorsed by these companies.
Directory Monthly Visitors*
Vitals.com 4.35 million
Healthgrades.com 4.28 million
Wellness.com 2.55 million
UCompareHealthCare.com 1.92 million
RateMds.com 732,943
Requesting removal of a review
Reviews are typically removed on grounds of:
● Grossly unfair● Racist / sexist / vulgar● Violate site policy
To remove a review, assert that the review meets at least one of these criteria.
Removing unfair reviews
A review is grossly unfair if it:
1. Is not intended for your practice
2. Makes ridiculous claims
3. Is hearsay - not a real patient’s experience
Read the review. Ask yourself, “What might imply 1 - 3 above?”
A review is racist / sexist / vulgar if it:
1. Makes discriminatory generalizations
2. Makes general accusations without stating any reason “why”
3. Uses foul language
Read the review. Ask yourself, “What might imply 1 - 3 above?”
Removing racist / sexist / vulgar
A review can violate a website’s policies if it:
1. It has been posted multiple times
2. Makes a commercial solicitation for another product or service
3. Written by someone impersonating others
Read the review. Ask yourself, “What might imply 1 - 3 above?”
Removing policy violations
Site-by-site instructions
for deleting online reviews
Vitals.com Contact Info
Mailing Address
210 Clay Ave, Suite 140
Lyndhurst, NJ 07071
United States of America
Phone: 201.842.0760
Email: [email protected]
Website: vitals.com
Visitors: 4.35 million / mo*
Doctor Login:
http://www.vitals.com/v/?v=user/show_login
Remove / Delete Reviews
* Figures from Quantcast (quantcast.com) on Oct 1, 2013.
Vitals.com and the Vitals logo are trademarks of Vitals, Inc. Review Concierge is not affiliated with, sponsored or endorsed by Vitals.
#1 - Login to vitals.com/doctorjoin
#3 - Locate the review you want to delete and press hide
#2 - Click ‘Manage comments’
Vitals.com Contact Info
Mailing Address
210 Clay Ave, Suite 140
Lyndhurst, NJ 07071
United States of America
Phone: 201.842.0760
Email: [email protected]
Website: vitals.com
Visitors: 4.35 million / mo*
Doctor Login:
http://www.vitals.com/v/?v=user/show_login
Remove / Delete Reviews
* Figures from Quantcast (quantcast.com) on Oct 1, 2013.
Vitals.com and the Vitals logo are trademarks of Vitals, Inc. Review Concierge is not affiliated with, sponsored or endorsed by Vitals.
● You can hide up to two (2) reviews, no questions asked
● To remove additional reviews, email [email protected] with a convincing argument (read previous slides)
● Need an advocate? Call the Review Concierge at (866) 932-5888 to fix your Vitals.com ratings / reviews.
Healthgrades.com Contact Info
Mailing Address
999 18th Street, Suite 600
Denver, CO 80202
United States of America
Phone: 303.716.0041
Email: [email protected]
Website: healthgrades.com
Visitors: 4.28 million / mo*
Doctor Login:
https://update.healthgrades.com/?pCID=hg-doc-header
Remove / Delete Reviews
* Figures from Quantcast (quantcast.com) on Oct 1, 2013.
Healthgrades.com and the Healthgrades logo are trademarks of Healthgrades, Inc. Review Concierge is not affiliated with, sponsored or endorsed by Healthgrades.
● There are no text “reviews” only ratings
● If you have unusually more Health Grades ratings than the average doctor, there might be a single person creating multiple reviews for you
● Email [email protected], and request they check if the same person left you multiple reviews
Healthgrades.com Contact Info
Mailing Address
999 18th Street, Suite 600
Denver, CO 80202
United States of America
Phone: 303.716.0041
Email: [email protected]
Website: healthgrades.com
Visitors: 4.28 million / mo*
Doctor Login:
https://update.healthgrades.com/?pCID=hg-doc-header
Remove / Delete Reviews
* Figures from Quantcast (quantcast.com) on Oct 1, 2013.
Healthgrades.com and the Healthgrades logo are trademarks of Healthgrades, Inc. Review Concierge is not affiliated with, sponsored or endorsed by Healthgrades.
● It usually takes 2 - 3 weeks for HealthGrades to investigate your dispute
● Try boosting your HealthGrades scores by getting positive reviews from happy patients
● Need an advocate? Call the Review Concierge at (866) 932-5888 to fix your Health Grades ratings.
Wellness.com Contact Info
Mailing Address
6965 El Camino Real, Suite 542
Carlsbad, CA 92009
United States of America
Phone: 800.686.0988
Website: wellness.com
Visitors: 2.55 million / mo*
Contact Form:
http://www.wellness.com/docs/11326/contact-wellness-com/site-info
Remove / Delete Reviews
* Figures from Quantcast (quantcast.com) on Oct 1, 2013.
Wellness.com and the Wellness logo are trademarks of Wellness.com, Inc. Review Concierge is not affiliated with, sponsored or endorsed by Wellness.com, Inc.
#1 - Click Report this
#2 - Type your request to delete the review
Wellness.com Contact Info
Mailing Address
6965 El Camino Real, Suite 542
Carlsbad, CA 92009
United States of America
Phone: 800.686.0988
Website: wellness.com
Visitors: 2.55 million / mo*
Contact Form:
http://www.wellness.com/docs/11326/contact-wellness-com/site-info
Remove / Delete Reviews
* Figures from Quantcast (quantcast.com) on Oct 1, 2013.
Wellness.com and the Wellness logo are trademarks of Wellness.com, Inc. Review Concierge is not affiliated with, sponsored or endorsed by Wellness.com, Inc.
● It usually takes 1 - 2 weeks for Wellness.com to investigate your dispute
● You can dispute the same review more than once
● Need an advocate? Call the Review Concierge at (866) 932-5888 to fix your wellness.com ratings
UCompareHealthcare
Contact Info
Site is owned by Vitals.com
Mailing Address
210 Clay Ave, Suite 140
Lyndhurst, NJ 07071
United States of America
Phone: 201.842.0760
Website: ucomparehealthcare.com
Visitors: 1.92 million / mo*
Remove / Delete Reviews
* Figures from Quantcast (quantcast.com) on Oct 1, 2013.
UCompareHealthCare.com and the UCompareHealthCare logo are trademarks of UCompareHoldings, LLC. Review Concierge is not affiliated with, sponsored or endorsed by UCompareHoldings, LLC.
#1 - Find the date of the review you would like to hide
#2 - Email [email protected] requesting removal of the review
UCompareHealthcare
Contact Info
Site is owned by Vitals.com
Mailing Address
210 Clay Ave, Suite 140
Lyndhurst, NJ 07071
United States of America
Phone: 201.842.0760
Website: ucomparehealthcare.com
Visitors: 1.92 million / mo*
Remove / Delete Reviews
* Figures from Quantcast (quantcast.com) on Oct 1, 2013.
UCompareHealthCare.com and the UCompareHealthCare logo are trademarks of UCompareHoldings, LLC. Review Concierge is not affiliated with, sponsored or endorsed by UCompareHoldings, LLC.
● It usually takes 1 - 2 weeks for UCompareHealthCare to delete a rating
● They usually remove up to two (2) reviews, no questions asked
● Need an advocate? Call the Review Concierge at (866) 932-5888 to fix your UCompare Health Care reviews
* Figures from Quantcast (quantcast.com) on Oct 1, 2013.
RateMds.com and the RateMds logo are trademarks of RateMDs, Inc. Review Concierge is not affiliated with, sponsored or endorsed by RateMds, Inc.
RateMDs
Contact Info
Mailing Address
2828 Westberry Dr. #8
San Jose, CA 95132
United States of America
Phone: 650.440.6038
Email: [email protected]
Website: ratemds.com
Visitors: 732,943 / mo*
Remove / Delete Reviews
#1 - Click the flag icon to the left of the review you want to remove on Ratemds.com
#2 - State why the review should be removed
RateMDs
Contact Info
Mailing Address
2828 Westberry Dr. #8
San Jose, CA 95132
United States of America
Phone: 650.440.6038
Email: [email protected]
Website: ratemds.com
Visitors: 732,943 / mo*
Remove / Delete Reviews
* Figures from Quantcast (quantcast.com) on Oct 1, 2013.
RateMds.com and the RateMds logo are trademarks of RateMDs, Inc. Review Concierge is not affiliated with, sponsored or endorsed by RateMds, Inc.
● You only have 120 characters of text to state why the review should be removed
● You get one chance for each review to file a dispute
● Need an advocate? Call the Review Concierge at (866) 932-5888 to fix your RateMds reviews.
Call Review Concierge to fixyour online reviews
(866) 932-5888
or visit us onlinehttp://reviewconcierge.com
From the top five (5) health care directories
Remove Online Reviews