how to receive donations on facebook

How to receive donations on Facebook

Receiving donations on Facebook

Our giving app enables your charity to process donations on your Facebook page

pages.justgiving.com/causesHow to receive donations on Facebook

This allows your supporters to donate to your cause without leaving Facebook

The following slides should explain how to add the giving app onto your organisation’s Facebook page


A few essentials before we get started

1. You charity will need to have a Facebook page.For example facebook.com/reverserett

2. You need to add the Facebook developer application. Go to developers.facebook.com/apps

3. Your Facebook account will need to have been verified in order to add the developer application. There are two ways to verify your account. First, you can verify your mobile phone, which allows Facebook to verify that a real person is in control of the account. This process is explained here: facebook.com/confirmphone.php

The second way to verify your account is to add a credit card to your account. You may do so here secure.facebook.com/cards.php For more information, go to: facebook.com/help/?faq=17515&ref_query=develop - !/help/?faq=17580www.facebook.com/help/?faq=17515&ref_query=develop#!/help/?faq=17580

http://www.facebook.com/reverserett

http://www.facebook.com/reverserett

https://developers.facebook.com/apps

http://facebook.com/confirmphone.php

https://secure.facebook.com/cards.php

http://www.facebook.com/help/?faq=17515&ref_query=develop




Step 1: Add your donation prompts

Donation prompts help people understand the potential impact of their donation and allow you to suggest how much they should give.

For example:

£10 would buy a coat for one of our dogs at a rehoming centre

£20 would vaccinate a dog against infectious diseases

£100 would neuter a dog helping prevent unwanted puppies

Once added, they will appear in your giving app on Facebook and your profile page on JustGiving.


Step 1: Add your donation prompts

1. Log in to your charity account

2. Click on Fundraising tools and select Donation prompts

3. Add your donation prompts for one-off donations and monthly donations to let people know how their donation can help.

4. Click each of the Save changes buttons one you’re finished.

https://www.justgiving.com/charities/beta/signin?mode=login


Step 2: Create your app

Go to developers.facebook.com/apps and click on the green “Add a New App” button in the top right corner

Select the “Advanced setup” option

https://developers.facebook.com/apps



Give it a display name, such as ‘My charity’s secure donation app’.

Ignore the namespace and test app fields.

For category select ,‘Apps for pages’ from the drop down.

Click “Create App”

After choosing to ‘Create App’ you will then be asked to enter a mixture of numbers and letters to prove you’re a human being – this is called a CAPTCHA.



You will then see your ‘Dashboard’ screen.

1. Select ‘Settings’

2. Select ‘Add Platform’

3. Choose ‘Page Tab’

4. Enter a ‘Contact Email’ – this can just be your email address, it won’t be public.


Step 3: Set your page tab info

1. Add a page tab name – this is the text displayed on your Facebook page.

2. To add your secure page tab url, add the web address of your charity profile page on JustGiving and add /donate?targetdevice=embed to the end.

For example...https://www.justgiving.com/dogstrust

...becomes https://www.justgiving.com/dogstrust/donate?targetdevice=embed

1

2


Step 4: Add a page tab image

• Make sure you have saved the previous step and then click the image box to upload a saved image,


You will need to make sure that the app is live before moving onto the next step.

To do this, go to the ‘Status & Review’ section (below ‘Settings’) and make sure the below is set to ‘Yes’


Step 5: Add a donation tab

To add a donation tab to your Facebook page, you need to define a dialog url using your app id and the web address of your profile page on JustGiving.

You can find your Facebook app id here.

This isn’t as tricky as it sounds!



To create a dialog url, you need to use a combination of your secure profile page tab url (from slide 9) and your Facebook app id. The format is:

https://www.facebook.com/dialog/pagetab?app_id=YOUR_APP_ID&redirect_uri=YOUR_SECURE_PAGE_TAB_URL

For example:

• If your secure page tab url is https://www.justgiving.com/britishlegion//donate?targetdevice=embed

• And your Facebook app id is 169502709807019

• You would create the dialog url below:

https://www.facebook.com/dialog/pagetab?app_id=169502709807019 &redirect_uri=https://www.justgiving.com/britishlegion/donate?targetdevice=embed

• Put this dialog URL in to your web browser and hit enter. You will see a Facebook message screen (shown on the next slide).



Select your charity’s Facebook page from the drop down box

Select ‘Add Page Tab’.

On clicking ‘Add Page Tab’ you will be taken to your donation page, so you then need to go back to your charity’s Facebook page and you will see the tab has been added.


Step 6: Order the tabs on your page Facebook allows you to show up to 12 apps on your page. When you add your donation tab, you will need to re-order the tabs so the donate tab is more prominent: the top four tabs show on first visiting the page, the others only show only once clicked by a user.

Click this icon to open the editing mode.

Hover in the top right of each app icon to swap position with another app, or remove it.


Step 7: Admire your work

Congratulations! You should now see your new donation tab on your charity’s Facebook page.


Step 8: Make a donation When you click donate, you will be asked to authorise the JustGiving app and will thenbe taken into a donation process in Facebook.

Step 8: Make a donation When you click donate, you will be asked to authorise the JustGiving app and will thenbe taken into a donation process in Facebook.


Need any help?

Post a question on our Facebook support page

Visit our online support area

Email us

Call• 0345 078 2064 for UK• (02) 8417 3025 for Australia• 015530176 for Ireland• 05808 5289 for Hong Kong

http://just.ly/FB-app-support



https://justgiving-charity-support.zendesk.com/home

https://justgiving.zendesk.com/anonymous_requests/new

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