how to provide superior diversity training
DESCRIPTION
Training on harassment and discrimination prevention is critical to set clear rules and to establish important legal protections. But to remain competitive in today’s diverse and global workplace, organizations must also focus on their culture, and the ability of employees to effectively collaborate. In a diverse workplace, even subtle personal differences (including those not protected by employment laws) impact employee productivity and engagement. This interactive webinar will be a live, guided demo of ELT’s new online Diversity & Inclusion training course for managers and employees. We will cover how diversity training supports business and cultural goals, discuss the benefits of training beyond legal compliance, and provide a practical overview of diversity training best practices.TRANSCRIPT
A Guided Tour of ELT’s New Diversity & Inclusion
Course
Ingrid Fredeen, Esq.Director of Content Development
•Former in-house employment counsel for a Fortune 500 food manufacturer.
•Harassment and discrimination prevention, and compliance specialist, with experience advising clients about strategic risk management and compliance initiatives.
•Market tested success in content development and instructional design for both live and on-line employment law and compliance training.
Scott Schneider, Esq.
Director of Compliance
Over 10 years experience representing aerospace industry in environmental and compliance matters.
Over 10 years of experience helping employers roll out organization-wide online ethics and compliance programs.
Who is ELT
The Power of On-Line Training
Building the Business Case
Live demo
Strategies for Success
Questions
Agenda
A Question for You?
Is your 2011 budget for diversity initiatives:
1. Increasing
2. Staying the same as 2010
3. Decreasing
4. I don’t currently have a budget
+Who We Are
Long Term, Collaboration with Premier
Experts
The World’s Largest Labor
& Employment
Law Firm
Created by Littler
Mendelson in 1997
10+ Years of Real World Experience
Changing Behavior, Protecting the Bottom Line
Market Tested Success
Over a decade of proven experience
Live todayat more than
2,000 organizations
More than 5,000,000 employees and
managers trained
Focused Solutions
Workplace Harassment
Ethics & Code of Conduct
Wage & Hour
Integrity Suite
Addressing Your Most Critical Compliance Goals
Diversity & Inclusion
Diversity is Part of the Solution
EEO Code
Diversity
Harassment
Online Training: A Powerful Solution
A Question for You?
What type of diversity training does your organization currently provide:
1. Live training using internal resources
2. Live training using an outside vendor
3. Online developed internally
4. Online developed by external vendor
5. Blended
6. We don’t do formal training
Industry Standard
48% of organizations
provide diversity training
October 12, 2010 SHRM Study
Nonthreatening learning environment
Self-paced, 24/7
Effective and efficient
Build skills and awareness
Consistent and legally vetted messages
Very cost effective training
Power of On-Line Diversity Training
Diversity Off Track
“Please describe a situation when you were not tolerant of
someone because of their race.”
“John, how does that make you feel
as a black male when you hear Emily say that?”
“Please share a personal bias that you have about someone you
work with?”
Experience Incredible Cost Savings
Online training can help your organization reduce overall training spend by 40-78% over live training.
Regardless of class size
Even for programs as short as an hour
Cost comparison:
40% Savings: <100 learners
78% Savings: 40,000+ learners
Source:http://www.astd.org/LC/2005/0605_walliker.htm
Start your diversity training program
Replace existing program
Enhance a live program
Warm up for live training
Reduce the length of live training
As a refresher
New hire training and new manager training
Many Options
Building the Business Case for Diversity Training
A Question for You?
Which is the most important driver for training:
1. Culture and values
2. Competitive Considerations
3. Legal considerations
4. Customer/client expectations
5. Public Image or reputation
6. Other
Improved
public image.
October 12, 2010 SHRM Study
Driven by Business Goals
It’s a matter of…
76% of Respondents Said the #1
Most Important Outcome of
Diversity Training is…
Other Important Outcomes:
73%: Reduced costs due to lower turnover and absenteeism, and higher productivity
72%: Improved financial bottom line (profits)
71%: Increased organizational competitiveness
61%: Decrease in complaints and litigation
October 12, 2010 SHRM Study
What’s the ROI?
Reduced turnover rate
Employee engagement scores
Drop in number of legal claims or value of settlements
Increased openness, dialog and innovation
Increases in productivity
Only 8% of companies with diversity practices try to measure ROI.
+ Demonstration
Diversity Fundamentals
Dimensions of diversity
Benefits of diversity
How behaviors impact inclusion
Building productive work relationships
Working with HR and management
For All Learners
Diversity Advanced
Being a positive voice for diversity
Recognizing bias and micro-inequities
Handling objections to training or diversity
Handling employee concerns
Resolving conflicts For Managers Only
Diversity & Inclusion
++
Diversity Fundamentals
For All Learners(30 min)
Diversity Advanced
Managers Only(30 min)
Ask A Question, Your Policy
Standard Introduction & Course Orientation
Conclusion, Resources Screen, & Electronic Certification
+ Demonstration
Strategies for Success
Strategies for Success
Understand your culture
Understand your training objectives and tolerance
Secure high level sponsorship:
HR
Legal
CEO and/or Operational Divisions
Diversity Function
What to Look for in Training
Messages should be inclusive and stress that all employees benefit from diversity.
Course that goes beyond basic EEO categories.
Relevant and contemporary situations and examples.
Thoughtful allocation of learning points and use of scenarios.
What to Look for in Training
Scenario that get employees thinking.
Skills based training and practical advice for learners.
Vetted and legally sound.
Help advance key business objectives.
What to Avoid
Too much diversity speak or gimmicky assessments
Materials that are outdated
Preaching, alienating, attacking or shaming people
A heavy focus on EEO categories
Stereotyping
Creating liability and offending people
Questions
Interested in our solutions?
www.elt-inc.com │ 877.358.4621
Additional substantive questions?
Workplace Ethics & Code Wage Integrity Diversity Harassment of Conduct & Hour Suite & Inclusion
If your organization may be interested in purchasing ELT’s online training solutions, and you would like an ELT Sales Executive to follow up with you…
Type "YES" in the box below.
A Question for You?