how to provide superior diversity training

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A Guided Tour of ELT’s New Diversity & Inclusion Course

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Training on harassment and discrimination prevention is critical to set clear rules and to establish important legal protections. But to remain competitive in today’s diverse and global workplace, organizations must also focus on their culture, and the ability of employees to effectively collaborate. In a diverse workplace, even subtle personal differences (including those not protected by employment laws) impact employee productivity and engagement. This interactive webinar will be a live, guided demo of ELT’s new online Diversity & Inclusion training course for managers and employees. We will cover how diversity training supports business and cultural goals, discuss the benefits of training beyond legal compliance, and provide a practical overview of diversity training best practices.

TRANSCRIPT

Page 1: How To Provide Superior Diversity Training

A Guided Tour of ELT’s New Diversity & Inclusion

Course

Page 2: How To Provide Superior Diversity Training

Ingrid Fredeen, Esq.Director of Content Development

•Former in-house employment counsel for a Fortune 500 food manufacturer.

•Harassment and discrimination prevention, and compliance specialist, with experience advising clients about strategic risk management and compliance initiatives.

•Market tested success in content development and instructional design for both live and on-line employment law and compliance training.

Page 3: How To Provide Superior Diversity Training

Scott Schneider, Esq.

Director of Compliance

Over 10 years experience representing aerospace industry in environmental and compliance matters.

Over 10 years of experience helping employers roll out organization-wide online ethics and compliance programs.

Page 4: How To Provide Superior Diversity Training

Who is ELT

The Power of On-Line Training

Building the Business Case

Live demo

Strategies for Success

Questions

Agenda

Page 5: How To Provide Superior Diversity Training

A Question for You?

Is your 2011 budget for diversity initiatives:

1. Increasing

2. Staying the same as 2010

3. Decreasing

4. I don’t currently have a budget

Page 6: How To Provide Superior Diversity Training

+Who We Are

Page 7: How To Provide Superior Diversity Training

Long Term, Collaboration with Premier

Experts

The World’s Largest Labor

& Employment

Law Firm

Created by Littler

Mendelson in 1997

10+ Years of Real World Experience

Changing Behavior, Protecting the Bottom Line

Page 8: How To Provide Superior Diversity Training

Market Tested Success

Over a decade of proven experience

Live todayat more than

2,000 organizations

More than 5,000,000 employees and

managers trained

Page 9: How To Provide Superior Diversity Training

Focused Solutions

Workplace Harassment

Ethics & Code of Conduct

Wage & Hour

Integrity Suite

Addressing Your Most Critical Compliance Goals

Diversity & Inclusion

Page 10: How To Provide Superior Diversity Training

Diversity is Part of the Solution

EEO Code

Diversity

Harassment

Page 11: How To Provide Superior Diversity Training

Online Training: A Powerful Solution

Page 12: How To Provide Superior Diversity Training

A Question for You?

What type of diversity training does your organization currently provide:

1. Live training using internal resources

2. Live training using an outside vendor

3. Online developed internally

4. Online developed by external vendor

5. Blended

6. We don’t do formal training

Page 13: How To Provide Superior Diversity Training

Industry Standard

48% of organizations

provide diversity training

October 12, 2010 SHRM Study

Page 14: How To Provide Superior Diversity Training

Nonthreatening learning environment

Self-paced, 24/7

Effective and efficient

Build skills and awareness

Consistent and legally vetted messages

Very cost effective training

Power of On-Line Diversity Training

Page 15: How To Provide Superior Diversity Training

Diversity Off Track

“Please describe a situation when you were not tolerant of

someone because of their race.”

“John, how does that make you feel

as a black male when you hear Emily say that?”

“Please share a personal bias that you have about someone you

work with?”

Page 16: How To Provide Superior Diversity Training

Experience Incredible Cost Savings

Online training can help your organization reduce overall training spend by 40-78% over live training.

Regardless of class size

Even for programs as short as an hour

Cost comparison:

40% Savings: <100 learners

78% Savings: 40,000+ learners

Source:http://www.astd.org/LC/2005/0605_walliker.htm

Page 17: How To Provide Superior Diversity Training

Start your diversity training program

Replace existing program

Enhance a live program

Warm up for live training

Reduce the length of live training

As a refresher

New hire training and new manager training

Many Options

Page 18: How To Provide Superior Diversity Training

Building the Business Case for Diversity Training

Page 19: How To Provide Superior Diversity Training

A Question for You?

Which is the most important driver for training:

1. Culture and values

2. Competitive Considerations

3. Legal considerations

4. Customer/client expectations

5. Public Image or reputation

6. Other

Page 20: How To Provide Superior Diversity Training

Improved

public image.

October 12, 2010 SHRM Study

Driven by Business Goals

It’s a matter of…

76% of Respondents Said the #1

Most Important Outcome of

Diversity Training is…

Page 21: How To Provide Superior Diversity Training

Other Important Outcomes:

73%: Reduced costs due to lower turnover and absenteeism, and higher productivity

72%: Improved financial bottom line (profits)

71%: Increased organizational competitiveness

61%: Decrease in complaints and litigation

October 12, 2010 SHRM Study

Page 22: How To Provide Superior Diversity Training

What’s the ROI?

Reduced turnover rate

Employee engagement scores

Drop in number of legal claims or value of settlements

Increased openness, dialog and innovation

Increases in productivity

Only 8% of companies with diversity practices try to measure ROI.

Page 23: How To Provide Superior Diversity Training

+ Demonstration

Page 24: How To Provide Superior Diversity Training

Diversity Fundamentals

Dimensions of diversity

Benefits of diversity

How behaviors impact inclusion

Building productive work relationships

Working with HR and management

For All Learners

Page 25: How To Provide Superior Diversity Training

Diversity Advanced

Being a positive voice for diversity

Recognizing bias and micro-inequities

Handling objections to training or diversity

Handling employee concerns

Resolving conflicts For Managers Only

Page 26: How To Provide Superior Diversity Training

Diversity & Inclusion

++

Diversity Fundamentals

For All Learners(30 min)

Diversity Advanced

Managers Only(30 min)

Ask A Question, Your Policy

Standard Introduction & Course Orientation

Conclusion, Resources Screen, & Electronic Certification

Page 27: How To Provide Superior Diversity Training

+ Demonstration

Page 28: How To Provide Superior Diversity Training

Strategies for Success

Page 29: How To Provide Superior Diversity Training

Strategies for Success

Understand your culture

Understand your training objectives and tolerance

Secure high level sponsorship:

HR

Legal

CEO and/or Operational Divisions

Diversity Function

Page 30: How To Provide Superior Diversity Training

What to Look for in Training

Messages should be inclusive and stress that all employees benefit from diversity.

Course that goes beyond basic EEO categories.

Relevant and contemporary situations and examples.

Thoughtful allocation of learning points and use of scenarios.

Page 31: How To Provide Superior Diversity Training

What to Look for in Training

Scenario that get employees thinking.

Skills based training and practical advice for learners.

Vetted and legally sound.

Help advance key business objectives.

Page 32: How To Provide Superior Diversity Training

What to Avoid

Too much diversity speak or gimmicky assessments

Materials that are outdated

Preaching, alienating, attacking or shaming people

A heavy focus on EEO categories

Stereotyping

Creating liability and offending people

Page 33: How To Provide Superior Diversity Training

Questions

Page 34: How To Provide Superior Diversity Training

Interested in our solutions?

[email protected]

www.elt-inc.com │ 877.358.4621

Additional substantive questions?

[email protected]

[email protected]

Workplace Ethics & Code Wage Integrity Diversity Harassment of Conduct & Hour Suite & Inclusion

Page 35: How To Provide Superior Diversity Training

If your organization may be interested in purchasing ELT’s online training solutions, and you would like an ELT Sales Executive to follow up with you…

Type "YES" in the box below.

A Question for You?