How to process the Development

Criteria (DC) on Ecert

Only applicable to Fairtrade Producers in case of Renewal audits

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Past & Present

Analyst

• In the past:

Certification process for

core criteria in Ecert

Certification process for

DC in Excel

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BEFORE in Excel

Customer

• Consolidated workflow

in one system (Ecert) for

all compliance criteria.

TODAY on Ecert

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Analyst

Customer

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Click on the tab:

To view the list of all

non-conformities (NC).

On the left hand side

the menu CM

requested is marked in

dark grey.

Click on the generic

NC for development

criteria with text:

Development Criteria overview

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Development criteria overview

• : score after audit = your

current score.

• : the bar will increase when you

propose your targeted score

• (you need to bring the score up to 3)

Arrows that allow to move from one DC to the

other.

* Filter the list for

the development

criteria you chose.

* Remove filter

* Extract the list in

excel file.

List of DC as evaluated

during audit

Ensure to save changes with

“ " icon

Click on the development criteria,

to open the entry window;

Select the target rank / score you

plan to achieve.

There is no need neither to

select a target rank for all DC on

the list, nor to select the highest

score. Better chose what you

believe is achievable and focus

to get a min. average score of 3.

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Enter target score

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Select “Ready to send” once your

average targeted score reaches a

minimum of 3.

All non-conformities which include

DC / CM / OE “ready to send” will

have a blue checkmark.

A new button “ ” in the menu

will be available.

Click on it to send your DC / CM /

OE to FLOCERT.

• The ones not marked with the

icon “ ” will not be sent.

• Please ensure to submit all

the NCs at once.

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Submit target score

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YOU ARE DONE

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Adjusts based on the target

scores that have you have

selected before

Click on the tab:

To view the list of all

non-conformities.

On the left hand side

the menu OE

requested is marked in

dark grey.

Click on the generic

NC for development

criteria with text:

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Upload Objective Evidence

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• See the column Objective evidence which states the objective evidence

requested from your responsible analyst.

• Click anywhere in a row to open up the respective development criteria;

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Upload Objective Evidence

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• Click on the icon “ ”.

• In the next window click on “Drag

files/images here” and search in your

computer the document to be

uploaded (the document as defined by

your responsible analyst in the column

“Objective evidence” – see previous

slide);

• Click on “ ” to save the data

and close this window;

• It is possible to enter a comment to

your responsible analyst per each DC

using this text box.

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Upload documents as Objective Evidence

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• Scroll to the right by using the bar at the bottom to see the status of documents

Doc uploaded

Doc NOT uploaded

• This icon “ ” means there is a document uploaded.

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Visualize your OE documents

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• Mind to click “Ready to send” after you have uploaded OEs for all DCs which you

have selected. System will notify you of any OE missing.

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All non-conformities which include DC / CM / OE “ready to send” will have a blue

checkmark.

A new button “ ” in the menu will be available. Click on it to send your DC /

CM / OE to FLOCERT.

The ones not marked with the icon “ ” will not be sent.

Please ensure to submit all the NCs at once.

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Submit your OEs

YOU ARE DONE

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Communication on Development criteria

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Your certification analyst might request further clarification on the development criteria of

you. In this case the generic NC (on development criteria) will be send back to your Ecert

Customer Portal. We advise you to always verify if there are messages from your

analyst in the “Communication” area.

You can also enter your own message in the field “Communication” and then click on “Add”.

The message will be visible to your analyst after you sent the DC back to FLOCERT.

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Version Author Date approved Changes

10 Enrique Trejo 07.07.2017 First version

Change History