how to measure social roi with google analytics

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Measuring Social ROI With Google Analytics @AlanMorte - @ThreeVentures [email protected]

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Let's face it, ROI is a term that most marketers sell on, but fail to report on data that proves it. The deck is about how to measure social ROI with Google Analytics.

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Page 1: How To Measure Social ROI With Google Analytics

Measuring Social ROI With Google Analytics

@AlanMorte - @[email protected]

Page 2: How To Measure Social ROI With Google Analytics

Why Use Google Analytics?

Page 3: How To Measure Social ROI With Google Analytics

Use Google Analytics Because…• It’s Mature• Acquisition, Behavior, & Conversion Data• Tools Like Multi-Channel Funnels &

Attribution

Page 4: How To Measure Social ROI With Google Analytics

How Do I Start?

Page 5: How To Measure Social ROI With Google Analytics

By Focusing On Three Things…• URL Tagging (Google URL Builder)• Upload Cost Data• Using A Custom Report

Page 6: How To Measure Social ROI With Google Analytics

What’s URL Tagging?

Page 7: How To Measure Social ROI With Google Analytics

Adding Campaign Parameters To URLs…•Where Traffic Comes From, What Was

Clicked On, & From What Campaign• All Recorded In Google Analytics•Major Role In Measuring Social ROI

Page 8: How To Measure Social ROI With Google Analytics

A Tagged URL Looks Like This…• https://example.com/?

utm_source=facebook&utm_medium=social&utm_content=red%2Bwidgets%2Bnewsfeed&utm_campaign=black%2Bfriday%2Bsale

Page 9: How To Measure Social ROI With Google Analytics

Traffic That Comes From These…

Page 10: How To Measure Social ROI With Google Analytics

Now Comes From This…

Page 11: How To Measure Social ROI With Google Analytics

How Do I Import Cost?

Page 12: How To Measure Social ROI With Google Analytics

Using The Data Import Feature…• Associates Cost Data With Ads & Campaigns•Matches Cost Using Tagging Parameters

(CSV)

• In The Google Analytics Interface (No API!)

Page 13: How To Measure Social ROI With Google Analytics

Here’s The Process…

• Hi Google Analytics, for traffic from these tags: source=facebook, medium=social, content=red widgets newsfeed campaign=black friday sale• Associate this cost (From CSV file)...• Then Calculate ROI & ROAS for traffic

from them.

Page 14: How To Measure Social ROI With Google Analytics

What About Measuring?

Page 15: How To Measure Social ROI With Google Analytics

Use A Custom Report…

•Measure & Report on ROI / ROAS • Growth Hack•Multi-Dimensional

Page 16: How To Measure Social ROI With Google Analytics

What’s Multi-Dimensional?

Page 17: How To Measure Social ROI With Google Analytics

A Reporting Feature That Makes Things Easy…• ROI By Social Channel, Campaign, & Ad• All In One Report• Simple

Page 18: How To Measure Social ROI With Google Analytics

Includes Your Social Channels…

Page 19: How To Measure Social ROI With Google Analytics

If You Click On Google Plus…

Page 20: How To Measure Social ROI With Google Analytics

If You Click On A Campaign…

Page 21: How To Measure Social ROI With Google Analytics

Alan, I Need Specifics!

Page 22: How To Measure Social ROI With Google Analytics

Simple How To Posts

• URL Tagging – threev.co/TaggingHowTo• Data Import Feature - threev.co/DataImport• Custom Report - threev.co/GACustomReport

Page 23: How To Measure Social ROI With Google Analytics

Thank You! @AlanMorte - @ThreeVentures

[email protected]