how to measure & improve quality of hire [webcast]
TRANSCRIPT
![Page 1: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/1.jpg)
How to Measure & Improve
Quality of Hire
©2013 LinkedIn Corporation. All Rights Reserved.
![Page 2: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/2.jpg)
“How to Measure & Improve Quality of Hire”
Grow your business with
LinkedIn Talent Solutions
ADVERTISE your open jobs
with
Work With Us Ads
2
BUILD your brand
with
Career Pages
3
MATCH your Jobs
with
Job Slots
4
FIND top candidates
with
Recruiter
1
Request a demo and further explore Talent Solutions
bit.ly/contacttalentsolutions
![Page 3: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/3.jpg)
Introducing…
Lou Adler CEO & Founder
The Adler Group
Lou Adler is the CEO and founder of The Adler Group – a training and search firm helping companies implement
Performance-based Hiring℠. Adler is the author of the Amazon top-10 best-seller, Hire With Your Head (John Wiley & Sons,
3rd Edition, 2007). His most recent book has just been published, The Essential Guide for Hiring & Getting Hired (Workbench,
2013). He is also the author of the award-winning Nightingale-Conant audio program, Talent Rules! Using Performance-based
Hiring to Build Great Teams (2007).
#hiretowin
![Page 4: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/4.jpg)
Agenda
① Importance of Feedback
② Measuring Quality of Hire
③ Sourcing in the Talent Sweet Spot
④ Creating the Career Move
#hiretowin
![Page 5: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/5.jpg)
REROUTING
1 2 4
Feedback Process Control System
#hiretowin
3
![Page 6: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/6.jpg)
Performance-based Hiring
1997
2002
2007
2005 2013 Predictive Analytics
Feedback Process
Control
#hiretowin
![Page 7: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/7.jpg)
Performance-based Hiring
Surplus vs. Scarcity?
1997
2002
2007
2005 2013 Predictive Analytics
Feedback Process
Control
#hiretowin
![Page 8: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/8.jpg)
Top Traits of Top People
Measuring Quality of Hire
1
Consistently
exceeds expectations!
2
Coaches, manages,
develops self/others
3
Leadership:
Vision plus execution
4
Breadth and depth
of thinking skills
5
Flexible, deals with change,
manager, culture
6
Gets it done–
no excuses! #hiretowin
![Page 9: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/9.jpg)
Performance-based Hiring Job Fit Indexsm
Quality of Hire
Talent Predictor
Talent
Basic Skills Experience
Ability
Quality & Trend of Growth
Team & Individual Achiever Pattern
Career Move
Job Fit Intrinsic
Motivators
Managerial, Team &
Cultural Fit
Track Record of
Comparable Results
©2015 All Rights Reserved. The Adler Group, Inc. #hiretowin
![Page 10: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/10.jpg)
A If B C predicts Quality of Hire
Big Data: Predictive & Control
#hiretowin
![Page 11: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/11.jpg)
A If B C predicts Quality of Hire
A You need to track and control B C
Big Data: Predictive & Control
#hiretowin
![Page 12: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/12.jpg)
Pre-Hire
Predictors of
QoH
A If B C predicts Quality of Hire
A You need to track and control B C
Big Data: Predictive & Control
#hiretowin
![Page 13: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/13.jpg)
Pre-Hire
Predictors of
QoH
Workforce
Planning
A If B C predicts Quality of Hire
A You need to track and control B C
Big Data: Predictive & Control
#hiretowin
![Page 14: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/14.jpg)
Pre-Hire
Predictors of
QoH
Workforce
Planning
Sourcing &
Recruiting
Funnel
Yield
A If B C predicts Quality of Hire
A You need to track and control B C
Big Data: Predictive & Control
#hiretowin
![Page 15: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/15.jpg)
Pre-Hire
Predictors of
QoH
Workforce
Planning
Sourcing &
Recruiting
Funnel
Yield
Role
of Hiring
Manager
and Team
A If B C predicts Quality of Hire
A You need to track and control B C
Big Data: Predictive & Control
#hiretowin
![Page 16: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/16.jpg)
Pre-Hire
Predictors of
QoH
Workforce
Planning
Sourcing &
Recruiting
Funnel
Yield
Role
of Hiring
Manager
and Team
The Process
Interview
The CX
NPS
A If B C predicts Quality of Hire
A You need to track and control B C
Big Data: Predictive & Control
#hiretowin
![Page 17: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/17.jpg)
Pre-Hire
Predictors of
QoH
Workforce
Planning
Sourcing &
Recruiting
Funnel
Yield
Role
of Hiring
Manager
and Team
The Process
Interview
The CX
NPS
A If B C predicts Quality of Hire
A You need to track and control B C
Maximize Quality of Hire & Efficiency
Predict Measure Achieve Plan Control ● ● ● ●
Big Data: Predictive & Control
#hiretowin
![Page 18: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/18.jpg)
Predictive Analytics &
Feedback Process Control
Candidates
per Hire
< 4
Passive to Active
Sourcing Mix
> 2:1
1st Contact
Funnel Yield
>80%
Pre-hire Talent
Scorecard
Quality
of Hire
CX NPS
>50%
Present / Meet
>90%
Maximize Quality of Hire & Efficiency
Predict Measure Achieve Plan Control ● ● ● ●
#hiretowin
![Page 19: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/19.jpg)
31%
35%
17%
3%
57%
48%
63% 64%
1%
7%
13%
25%
11% 10% 7% 8%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Under/Unemployed: Active Employed: Active Employed: Tiptoer Employed: Passive
Apply
Networking
Internal
Other
How People Get Jobs
Source by Job-hunting Status
©2015 All Rights Reserved. The Adler Group, Inc. #hiretowin
![Page 20: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/20.jpg)
31%
35%
17%
3%
57%
48%
63% 64%
1%
7%
13%
25%
11% 10% 7% 8%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Under/Unemployed: Active Employed: Active Employed: Tiptoer Employed: Passive
Apply
Networking
Internal
Other
How People Get Jobs
Source by Job-hunting Status
5–15% 15–20% 65–75%
©2015 All Rights Reserved. The Adler Group, Inc. #hiretowin
Size of the Talent Market
![Page 21: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/21.jpg)
31%
35%
17%
3%
57%
48%
63% 64%
1%
7%
13%
25%
11% 10% 7% 8%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Under/Unemployed: Active Employed: Active Employed: Tiptoer Employed: Passive
Apply
Networking
Internal
Other
How People Get Jobs
Source by Job-hunting Status
5–15% 15–20% 65–75%
©2015 All Rights Reserved. The Adler Group, Inc. #hiretowin
Size of the Talent Market
![Page 22: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/22.jpg)
Sourcing in the Talent Sweet Spot
Surplus vs. Scarcity?
#hiretowin
![Page 23: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/23.jpg)
Sourcing in the Talent Sweet Spot
Surplus vs. Scarcity?
#hiretowin
![Page 24: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/24.jpg)
10X
Sourcing in the Talent Sweet Spot
SEQ
Surplus vs. Scarcity?
#hiretowin
![Page 25: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/25.jpg)
20–30X
10X
Sourcing in the Talent Sweet Spot
SEQ
Performance Qualified
Active
Not Apply
Surplus vs. Scarcity?
#hiretowin
![Page 26: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/26.jpg)
50–100X
20–30X
10X
Sourcing in the Talent Sweet Spot
Performance Qualified Passive Not Apply
SEQ
Performance Qualified
Active
Not Apply
Surplus vs. Scarcity?
#hiretowin
![Page 27: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/27.jpg)
50–100X
20–30X
10X
Sourcing in the Talent Sweet Spot
Performance Qualified Passive Not Apply
SEQ
Performance Qualified
Active
Not Apply
Surplus vs. Scarcity?
Candidates
per Hire
< 4
#hiretowin
![Page 28: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/28.jpg)
Sourcing in the Talent Sweet Spot
Follow-the-Leader Strategy
Find-Apply-Weed Out
Transactional
Ill-defined Lateral Jobs
Cost and Efficiency
#hiretowin
![Page 29: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/29.jpg)
Sourcing in the Talent Sweet Spot
Follow-the-Leader Strategy Raise the Talent Bar Strategy
Find-Apply-Weed Out Reach Out and Nurture
Transactional Consultative Recruiting
Ill-defined Lateral Jobs Career Moves
Cost and Efficiency ROI and Quality of Hire
#hiretowin
![Page 30: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/30.jpg)
Creating the Career Move
#hiretowin
![Page 31: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/31.jpg)
Creating the Career Move
Indirect • Skills
• Experience
• Academics
• Industry
• Competencies
• Responsibilities
Job Description
Having skills
#hiretowin
![Page 32: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/32.jpg)
Performance Qualified
Creating the Career Move
Indirect • Skills
• Experience
• Academics
• Industry
• Competencies
• Responsibilities
Job Description
Performance Profile
Clarify Expectations
• Grow sales by 10%
• Launch new product line
• Build a team in 90 days
• Evaluate the process
• Prepare a plan for ___
• Develop product spec
• Design a circuit
Having skills
Direct
Delivering
results
#hiretowin
![Page 33: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/33.jpg)
LinkedIn Talent Solutions
You &
Company Top Candidates
# F
oll
ow
ers
Career Pages
Targeted Media
Employee Ads
Content Updates
BUILD ENGAGE RECRUIT
Relevant Jobs
Recruiter
Work With Us
Ads
Career
Pages
Job Slots Recruiter
Grow your team
![Page 34: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/34.jpg)
LinkedIn Talent Solutions
You &
Company Top Candidates
# F
oll
ow
ers
Career Pages
Targeted Media
Employee Ads
Content Updates
BUILD ENGAGE RECRUIT
Relevant Jobs
Recruiter
Work With Us
Ads
Career
Pages
Job Slots Recruiter
Grow your team
![Page 35: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/35.jpg)
Work With Us Ads
#hiretowin
Attract more top talent by putting job ads right on your employees profiles
1 2
3
Get seen when candidates research or connect with
one of your employees.
Reach passive talent based on action
Displaying personalized job ads to every viewer. 50x higher click-through rate compared to traditional
ads, driving interested professionals to your jobs,
Career Page, and other destinations
Feature your most relevant jobs Strengthen your talent pipeline
![Page 36: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/36.jpg)
Career Pages
#hiretowin
Personalized experience just for candidates
Career Page (paid) Company Page (free)
1
1
![Page 37: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/37.jpg)
Consultative Recruiting
Recruiting Passive Candidates
#hiretowin
![Page 38: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/38.jpg)
Criteria to Engage
Consultative Recruiting
Recruiting Passive Candidates
Title
Company
Compensation
Location
Job
#hiretowin
![Page 39: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/39.jpg)
Criteria to Engage Criteria to Accept
Consultative Recruiting
Recruiting Passive Candidates
Title
Company
Compensation
Location
Job
Career Opportunity
Job and Impact
Hiring Manager
Team
Compensation
Work / Life Balance
Company, Culture,
Mission
#hiretowin
![Page 40: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/40.jpg)
Criteria to Engage Criteria to Accept
Consultative Recruiting
Recruiting Passive Candidates
Title
Company
Compensation
Location
Job
Career Opportunity
Job and Impact
Hiring Manager
Team
Compensation
Work / Life Balance
Company, Culture,
Mission
Day 1 Year 1 and Beyond!
#hiretowin
![Page 41: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/41.jpg)
Consultative Recruiting – Warmup for Needs Analysis
Recruiting & Hiring Passive Candidates
#hiretowin
![Page 42: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/42.jpg)
Consultative Recruiting – Warmup for Needs Analysis
Recruiting & Hiring Passive Candidates
#hiretowin
![Page 43: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/43.jpg)
LinkedIn Talent Solutions
You &
Company Top Candidates
# F
oll
ow
ers
Career Pages
Targeted Media
Employee Ads
Content Updates
BUILD ENGAGE RECRUIT
Relevant Jobs
Recruiter
Work With Us
Ads
Career
Pages
Job Slots Recruiter
Grow your team
![Page 44: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/44.jpg)
Recruiter
#hiretowin
The ultimate recruiting solution that helps find candidates faster
LinkedIn Recruiter
Account type and number of seats Business account with options for multiple seat holders
Search LinkedIn profiles
Search other members on LinkedIn
• Unlimited profile views of extended LinkedIn network
• Access to all 400M+ members
Zero in on top talent with advanced filters
Premium filters allow you to search by seniority, company size, years of experience and
much more
20+ Premium search filters, including talent-specific filters plus Search Insights
Contact anyone directly with InMail messages
Reach candidates whether you’re connected to them or not Up to 150 InMails per month
Who’s viewed your profile
Discover professional opportunities, business deals, and possible new ventures See all the people who viewed your profile in the last 90 days
Set up search alerts to find new candidates
Save searches and get email alerts when new profiles match your search criteria 50 alerts daily
Add Projects
Manage all of your recruiting activities in one place. Clipboards, activity tracking, and more.
Customer service and support Dedicated enterprise support and training
Templates & bulk messages
Save time by sending InMails to multiple recipients Send InMails to up to 25 candidates at once
Request introductions
Get introduced to people you’d like to connect with Up to 25 introduction requests
Open profile
Allow anyone to contact you on LinkedIn Open Profile, any LinkedIn member can contact you
![Page 45: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/45.jpg)
Consultative Recruiting – Warmup for Needs Analysis
Recruiting & Hiring Passive Candidates
Maximize Yield:
Ensure Your Candidates Don’t
Make Long-term Decisions
Using Short-term Information
#hiretowin
![Page 46: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/46.jpg)
Feedback Process Control
& Consultative Recruiting
Performance-based Hiring
Talent Sweet Spot
Surplus vs Scarcity
Performance Qualified
Sourcing Talent Sweet Spot
Consultative Recruiting
#hiretowin
![Page 47: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/47.jpg)
…Your work on performance-based hiring is a
genuine bright spot…I am blown away by how closely
your ideas map to the new science. I actually think
performance-based hiring is the secret sauce to getting
not only better talent management, but also to being able
to ensure that we live up to our promise of opportunity in
the 21st century.
Todd Rose, Harvard Professor, Director
Center for Individual Performance, Author of The End of Average
#hiretowin
![Page 48: How to Measure & Improve Quality of Hire [Webcast]](https://reader030.vdocuments.us/reader030/viewer/2022020203/588a31c11a28abc6168b4d8f/html5/thumbnails/48.jpg)
LinkedIn Talent Solutions offers a full suite of
tools to help you find, attract, and hire top
candidates. Contact us to learn more.
Call
855-655-5653
or visit
bit.ly/contacttalentsolutions
Lou Adler
CEO & Founder
The Adler Group
Linkedin.com/in/louadler
Let’s connect!
#hiretowin