how to - master data governance for material: send a mail … · 2019-11-12 · how to - master...

24
SAP How-To Guide Master Data Governance for Material How To... Master Data Governance for Material: Send a Mail notification during the governance process Applicable Releases: EhP5 Version 1.1 November 2011

Upload: others

Post on 20-Jul-2020

16 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

SAP

How-To Guide

Master Data Governance

for Material

How To...

Master Data Governance for

Material:

Send a Mail notification during the

governance process

Applicable Releases:

EhP5

Version 1.1

November 2011

Page 2: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

© Copyright 2011 SAP AG. All rights reserved.

No part of this publication may be reproduced or

transmitted in any form or for any purpose without the

express permission of SAP AG. The information contained

herein may be changed without prior notice.

Some software products marketed by SAP AG and its

distributors contain proprietary software components of

other software vendors.

Microsoft, Windows, Outlook, and PowerPoint are

registered trademarks of Microsoft Corporation.

IBM, DB2, DB2 Universal Database, OS/2, Parallel

Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390,

OS/400, iSeries, pSeries, xSeries, zSeries, z/OS, AFP,

Intelligent Miner, WebSphere, Netfinity, Tivoli, Informix,

i5/OS, POWER, POWER5, OpenPower and PowerPC are

trademarks or registered trademarks of IBM Corporation.

Adobe, the Adobe logo, Acrobat, PostScript, and Reader

are either trademarks or registered trademarks of Adobe

Systems Incorporated in the United States and/or other

countries.

Oracle is a registered trademark of Oracle Corporation.

UNIX, X/Open, OSF/1, and Motif are registered

trademarks of the Open Group.

Citrix, ICA, Program Neighborhood, MetaFrame,

WinFrame, VideoFrame, and MultiWin are trademarks or

registered trademarks of Citrix Systems, Inc.

HTML, XML, XHTML and W3C are trademarks or

registered trademarks of W3C®, World Wide Web

Consortium, Massachusetts Institute of Technology.

Java is a registered trademark of Sun Microsystems, Inc.

JavaScript is a registered trademark of Sun Microsystems,

Inc., used under license for technology invented and

implemented by Netscape.

MaxDB is a trademark of MySQL AB, Sweden.

SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP

NetWeaver, and other SAP products and services

mentioned herein as well as their respective logos are

trademarks or registered trademarks of SAP AG in

Germany and in several other countries all over the world.

All other product and service names mentioned are the

trademarks of their respective companies. Data contained

in this document serves informational purposes only.

National product specifications may vary.

These materials are subject to change without notice.

These materials are provided by SAP AG and its affiliated

companies ("SAP Group") for informational purposes only,

without representation or warranty of any kind, and SAP

Group shall not be liable for errors or omissions with

respect to the materials. The only warranties for SAP

Group products and services are those that are set forth in

the express warranty statements accompanying such

products and services, if any. Nothing herein should be

construed as constituting an additional warranty.

These materials are provided “as is” without a warranty of

any kind, either express or implied, including but not

limited to, the implied warranties of merchantability,

fitness for a particular purpose, or non-infringement.

SAP shall not be liable for damages of any kind including

without limitation direct, special, indirect, or consequential

damages that may result from the use of these materials.

SAP does not warrant the accuracy or completeness of the

information, text, graphics, links or other items contained

within these materials. SAP has no control over the

information that you may access through the use of hot

links contained in these materials and does not endorse

your use of third party web pages nor provide any warranty

whatsoever relating to third party web pages.

SAP NetWeaver “How-to” Guides are intended to simplify

the product implementation. While specific product

features and procedures typically are explained in a

practical business context, it is not implied that those

features and procedures are the only approach in solving a

specific business problem using SAP NetWeaver. Should

you wish to receive additional information, clarification or

support, please refer to SAP Consulting.

Any software coding and/or code lines / strings (“Code”)

included in this documentation are only examples and are

not intended to be used in a productive system

environment. The Code is only intended better explain and

visualize the syntax and phrasing rules of certain coding.

SAP does not warrant the correctness and completeness of

the Code given herein, and SAP shall not be liable for

errors or damages caused by the usage of the Code, except

if such damages were caused by SAP intentionally or

grossly negligent.

Disclaimer

Some components of this product are based on Java™. Any

code change in these components may cause unpredictable

and severe malfunctions and is therefore expressively

prohibited, as is any decompilation of these components.

Any Java™ Source Code delivered with this product is only

to be used by SAP’s Support Services and may not be

modified or altered in any way.

Page 3: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Document History

Document Version Description

1.00 First official release of this guide

Page 4: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Typographic Conventions

Type Style Description

Example Text Words or characters quoted

from the screen. These

include field names, screen

titles, pushbuttons labels,

menu names, menu paths,

and menu options.

Cross-references to other

documentation

Example text Emphasized words or

phrases in body text, graphic

titles, and table titles

Example text File and directory names and

their paths, messages,

names of variables and

parameters, source text, and

names of installation,

upgrade and database tools.

Example text User entry texts. These are

words or characters that you

enter in the system exactly as

they appear in the

documentation.

<Example

text>

Variable user entry. Angle

brackets indicate that you

replace these words and

characters with appropriate

entries to make entries in the

system.

EXAMPLE TEXT Keys on the keyboard, for

example, F2 or ENTER.

Icons

Icon Description

Caution

Note or Important

Example

Recommendation or Tip

Page 5: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Table of Contents

1. Business Scenario............................................................................................................... 1

2. Background Information ..................................................................................................... 1

3. Step-by-Step Procedure ...................................................................................................... 2

3.1 Email notification with subworkflow .............................................................................. 2

3.1.1 Create Subworkflow ......................................................................................... 2

3.1.2 Customizing BRF+ Tables for CR-Type EM_MAT05 ...................................... 5

3.1.3 Process ............................................................................................................ 6

3.2 Email notification with BADI system call method .......................................................... 6

3.2.1 Create service name in IMG ............................................................................ 7

3.2.2 Enhancement spot USMD_SSW_SERVICE_PROCESSOR .......................... 7

3.2.3 Customizing BRF+ Tables ............................................................................. 15

4. Additional Information ...................................................................................................... 16

4.1 Workitem Notification via Email .................................................................................. 16

Page 6: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 1

1. Business Scenario

SAP Master Data Governance, material data (MDGM) provides business processes to find, create,

change, and delete material master data. It supports the governance of material master data in a

central hub and the distribution to connected operational and business intelligence systems.

The processes are workflow-driven and can include several approval and revision phases, and the

collaboration of all users participating in the master data maintenance.

This scenario addresses if the customer requires to notify a person via Email (for example the

requestor) when the workflow is in a certain step or completed.

This How To Guide describes possible solution to send out Email notification from the Rules Based

Workflow.

2. Background Information

There are different possibilities. A subworkflow for Email notification can be included In the Rules

Based Workflow, also a call for a system method. All of this definition occurs within the workflow

configuration.

Page 7: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 2

3. Step-by-Step Procedure

3.1 Email notification with subworkflow

The following is a description of how to send an Email notification from the MDG Rules Based

Workflow WS60800086 with a subworkflow.

Example is in Q35/Client 002.

3.1.1 Create Subworkflow

SWDD:

Page 8: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 3

Page 9: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 4

Activate your subworkflow.

Page 10: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 5

3.1.2 Customizing BRF+ Tables for CR-Type EM_MAT05

3.1.2.1 Create new CR-Type

3.1.2.2 Single Value Decision Table

Page 11: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 6

3.1.2.3 Non User Agent Decision Table

3.1.3 Process ...

After activation there a mail will be issued to the specified user. You can check with transaction

SOST:

3.2 Email notification with BADI system call method

The following is a description on how to send an Email notification to from the MDG workflow

WS60800086 with a BADI system call method. It is not meant to enable notification of workitem. That

can be handled via SAP Extended Notification. This is for non-workitem notifications.

It is a first attempt in which some pieces are leveraged from other examples of code. That additional

work can be done to create email types, define related parameters and store message text in one of

SAP’s text tables.

Example is in PL2/Client 820.

Page 12: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 7

3.2.1 Create service name in IMG

3.2.2 Enhancement spot USMD_SSW_SERVICE_PROCESSOR

Create a BADI implementation for definition USMD_SSW_SYSTEM_METHOD_CALLER and use

service name as filter for implementation

In implementing class of BADI (here it is ZCL_CT_SYS_METHOD_CALLER)

Page 13: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 8

Example coding:

METHOD if_usmd_ssw_syst_method_caller~call_system_method.

DATA:

lo_crequest TYPE REF TO if_usmd_crequest_api,

lo_crequest_zflavor TYPE REF TO if_usmd_crequest_api,

lo_crequest_zparent TYPE REF TO if_usmd_crequest_api,

lo_cr_api_instance TYPE REF TO if_usmd_crequest_api,

lo_instance TYPE REF TO if_usmd_model,

lo_instance_ext TYPE REF TO if_usmd_model_ext,

lv_sydatum TYPE usmd_txtlg,

lv_syuzeit TYPE usmd_txtlg,

lv_crequest_id TYPE usmd_crequest,

lv_crequest_text TYPE usmd_txtlg,

lv_crequest_type TYPE usmd_crequest_type,

lv_reason TYPE usmd_reason,

lv_parent_id TYPE zparent,

lv_mm_model TYPE usmd_model VALUE 'MM',

lv_mm_zparent TYPE usmd_entity VALUE 'ZPARENT',

lv_mm_zflavor TYPE usmd_entity VALUE 'MATERIAL',

lv_zparent_fieldname TYPE usmd_fieldname VALUE 'ZPARENT',

lv_zflavor_fieldname TYPE usmd_fieldname VALUE 'MATERIAL',

lt_crequest_entity TYPE usmd_t_crequest_entity,

ls_crequest_entity TYPE usmd_s_crequest_entity,

lt_added_entity TYPE usmd_t_crequest_entity,

Page 14: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 9

lr_data_structure TYPE REF TO data,

lr_data_table TYPE REF TO data,

lr_zpar_data_structure TYPE REF TO data,

lr_zpar_data_table TYPE REF TO data,

lr_zmdgflv_data_structure TYPE REF TO data,

lr_zmdgflv_data_table TYPE REF TO data,

lv_entity_fieldname TYPE usmd_fieldname,

lv_flv_zsellsta TYPE zm_sell_status,

lv_par_zsellsta TYPE zm_sell_status,

lv_zparent TYPE zparent,

lt_entities TYPE usmd_t_crequest_entity,

ls_entity TYPE usmd_s_crequest_entity,

lt_message TYPE usmd_t_message,

lt_crequest TYPE STANDARD TABLE OF usmd120c,

ls_crequest TYPE usmd_s_crequest,

ls_status_txttable TYPE usmd130t,

lr_data TYPE REF TO data,

lr_table TYPE REF TO data,

lt_sel TYPE usmd_ts_sel,

ls_sel TYPE usmd_s_sel.

FIELD-SYMBOLS: <lt_mat_int> TYPE ANY TABLE,

<ld_mat_in> TYPE any,

<ls_material> TYPE any,

<lv_subfamily> TYPE any,

<lv_zonline> TYPE any,

<lv_zretail> TYPE any,

<lv_value> TYPE any.

FIELD-SYMBOLS:

<structure> TYPE any,

<table> TYPE INDEX TABLE,

<field> TYPE any.

CASE iv_service_name.

WHEN 'ZNOTIFY_REQUESTOR'.

* Get and read CR and launch email notification

CALL METHOD cl_usmd_crequest_api=>get_instance

EXPORTING

iv_crequest = iv_cr_number

IMPORTING

re_inst_crequest_api = lo_crequest.

CALL METHOD lo_crequest->read_crequest

IMPORTING

Page 15: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 10

es_crequest = ls_crequest.

SELECT SINGLE * INTO ls_status_txttable FROM usmd130t

WHERE langu = 'EN'

AND usmd_creq_status = ls_crequest-usmd_creq_status.

CALL FUNCTION 'ZCT_USER_SEND_MAIL'

EXPORTING

iv_crequest_id = iv_cr_number

iv_user_name = ls_crequest-usmd_created_by

iv_status_text = ls_status_txttable-txtmi.

Badi calls Function Module logic to build text and send out as email. Example coding:

FUNCTION zct_user_send_mail .

*"----------------------------------------------------------------------

*"*"Local Interface:

*" IMPORTING

*" REFERENCE(IV_CREQUEST_ID) TYPE USMD_CREQUEST DEFAULT

*" '000000000204'

*" REFERENCE(IV_USER_NAME) TYPE SYUNAME DEFAULT 'I010123'

*" REFERENCE(IV_STATUS_TEXT) TYPE USMD_TXTMI

*"----------------------------------------------------------------------

* Example Report for usage of CL_BCS_MESSAGE: RSBCS_EXAMPLE_EMAIL

*--------------------------------------------------------------------*

DATA:

lo_message TYPE REF TO cl_bcs_message,

lx_bcs_send TYPE REF TO cx_bcs_send,

lv_err_text TYPE string,

lv_crequest_ext TYPE char12,

lv_status_text TYPE usmd_txtmi,

lv_mail_address TYPE string,

lv_creator_name TYPE ad_namtext,

lv_subject TYPE string,

lv_body TYPE string.

*--------------------------------------------------------------------*

PERFORM init USING iv_crequest_id

iv_user_name

iv_status_text

CHANGING lv_crequest_ext

lv_status_text

lv_mail_address

lv_creator_name.

Page 16: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 11

IF lv_mail_address IS NOT INITIAL.

TRY.

CREATE OBJECT lo_message.

*** create subject

PERFORM create_subject USING lv_crequest_ext

CHANGING lv_subject.

lo_message->set_subject( lv_subject ).

*** create body as single text document

PERFORM create_body USING lv_crequest_ext

lv_status_text

lv_creator_name

CHANGING lv_body.

lo_message->set_main_doc( lv_body ).

*** set recipient

lo_message->add_recipient( lv_mail_address ).

*** set attributes

lo_message->set_status_mail( 'N' ).

lo_message->set_requested_status( 'N' ).

lo_message->set_importance( 'N' ).

lo_message->set_send_immediately( 'X' ).

*** send mail

lo_message->send( ).

lo_message->show_send_log( ).

CATCH cx_bcs_send INTO lx_bcs_send.

lv_err_text = lx_bcs_send->get_text( ).

MESSAGE lv_err_text TYPE 'E'.

ENDTRY.

ENDIF.

ENDFUNCTION.

*&---------------------------------------------------------------------*

*& Form create_subject

*&---------------------------------------------------------------------*

FORM create_subject USING iv_crequest_id TYPE char12

CHANGING ev_subject TYPE string.

CONCATENATE 'Change Request' iv_crequest_id 'has been completed'

INTO ev_subject SEPARATED BY space.

ENDFORM. "create_subject

*&---------------------------------------------------------------------*

Page 17: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 12

*& Form convert_crequest_id

*&---------------------------------------------------------------------*

FORM convert_crequest_id USING iv_crequest_id TYPE usmd_crequest

CHANGING ev_crequest_ext TYPE char12.

DATA:

lo_model TYPE REF TO if_usmd_model,

lt_message TYPE usmd_t_message.

*--------------------------------------------------------------------*

cl_usmd_model=>get_instance(

EXPORTING

i_usmd_model = space

IMPORTING

eo_instance = lo_model

et_message = lt_message ).

LOOP AT lt_message TRANSPORTING NO FIELDS

WHERE msgty CA usmd0_cs_msgty-severe.

ENDLOOP.

CHECK NOT sy-subrc IS INITIAL.

lo_model->convert_char_output(

EXPORTING

i_fieldname = usmd0_cs_fld-crequest

i_value_int = iv_crequest_id

IMPORTING

e_value_ext = ev_crequest_ext ).

ENDFORM. "convert_crequest_id

*&---------------------------------------------------------------------*

*& Form create_body

*&---------------------------------------------------------------------*

FORM create_body USING iv_crequest_id TYPE char12

iv_status_text TYPE usmd_txtmi

iv_cr_creator TYPE ad_namtext

CHANGING ev_body TYPE string.

CONSTANTS:

lc_linefeed TYPE char2 VALUE cl_abap_char_utilities=>cr_lf,

lc_empty_line TYPE string VALUE space.

DATA:

lv_cr_creator TYPE string,

lv_line1 TYPE string,

lv_line2 TYPE string,

lv_url TYPE string,

lv_line3 TYPE string,

lv_line4 TYPE string,

Page 18: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 13

lv_line5 TYPE string,

lv_body TYPE string.

*--------------------------------------------------------------------*

lv_line1 = 'Hi,'.

lv_line2 = 'Your change request for creating a material has been complete

d. '.

* CONCATENATE 'https://uxcic5t.wdf.sap.corp.:44371/sap/bc/webdynpro/sap/us

md_entity_value2?SAP-CLIENT=195&SAP-LANGUAGE=EN&IS_CREQ_MODE=X&SAP-WD-

CONFIGID=MDG_MM_APP_BS_MAT_GEN_BAT&CREQUEST=' iv_crequest_id INTO lv_url.

CONCATENATE 'Change Request ' iv_crequest_id ' has status: ' iv_status_t

ext INTO lv_line3 separated by space.

lv_line4 = 'Warm Regards,'.

lv_line5 = 'Apple MDG Adminstrator'.

CONCATENATE lv_line1

lc_empty_line

lv_line2

* lv_url

lc_empty_line

lv_line3

lc_empty_line

lv_line4

lv_line5

INTO ev_body SEPARATED BY lc_linefeed.

ENDFORM. "create_body

*&---------------------------------------------------------------------*

*& Form init

*&---------------------------------------------------------------------*

FORM init USING iv_crequest_id TYPE usmd_crequest

iv_user_name TYPE syuname

iv_status_text TYPE usmd_txtmi

CHANGING ev_crequest_ext TYPE char12

ev_status_text TYPE usmd_txtmi

ev_mail_address TYPE string

ev_creator_name TYPE ad_namtext.

*--------------------------------------------------------------------*

DATA:

ls_user_data TYPE bapiaddr3,

lt_return TYPE bapirettab,

ls_crequest_data TYPE usmd120c.

*--------------------------------------------------------------------*

ev_status_text = iv_status_text.

Page 19: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 14

PERFORM convert_crequest_id USING iv_crequest_id

CHANGING ev_crequest_ext.

* get email address user name from provided user id

CALL FUNCTION 'BAPI_USER_GET_DETAIL'

EXPORTING

username = iv_user_name

cache_results = space

IMPORTING

address = ls_user_data

TABLES

return = lt_return.

ev_mail_address = ls_user_data-e_mail.

* get data of the change request creator

PERFORM get_crequest_data USING iv_crequest_id

CHANGING ls_crequest_data.

CLEAR ls_user_data.

CALL FUNCTION 'BAPI_USER_GET_DETAIL'

EXPORTING

username = ls_crequest_data-usmd_created_by

cache_results = space

IMPORTING

address = ls_user_data

TABLES

return = lt_return.

ev_creator_name = ls_user_data-fullname.

ENDFORM. "init

*&---------------------------------------------------------------------*

*& Form get_crequest_data

*&---------------------------------------------------------------------*

FORM get_crequest_data USING iv_crequest_id TYPE usmd_crequest

CHANGING ev_crequest_data TYPE usmd120c.

SELECT SINGLE * FROM usmd120c INTO ev_crequest_data

WHERE

usmd_crequest = iv_crequest_id.

ENDFORM. "get_crequest_data

Page 20: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 15

3.2.3 Customizing BRF+ Tables

3.2.3.1 Create new CR-Type

3.2.3.2 Single Value Decision Table

After successful activation of change request (CR Previous step 91 and previous action 31) the

notification step is called.

It identifies next step as 50 which points to the end of the workflow, Condition Alias 99 and New CR

Step 99.

3.2.3.3 Non User Agent Decision Table

Using tcode, USMD_SSW_RULE, insert call to method in appropriate location. Here the notification is

sent to the creator of the workflow upon successful activation.

Page 21: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 16

Create an entry for a step in Non-user agent decision table for process pattern 02 (synchronous

method call)

Page 22: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 17

4. Additional Information

4.1 Workitem Notification via Email

Notifications for SAP Business Workflow notify users by e-mail or SMS about their work items that need to be processed. Notifications are sent to the relevant user in the form of messages. At present, e-mail messages (HTML or text-only) and SMS messages are supported.

Extended notifications are used to deliver email notifications to the agents of a workitem that has been sent to them and is waiting for them to process. It is a Workitem notification and has links/information about the workitem. This notification is generated external to the workflow template.

In a business scenario, for example you could configure extended notifications so that all approving agents get an email telling them that they have a workitem in their inbox (POWL/UWL). It is a notification of a dialog step that they must take action on. Once the Extended Notification mail is sent out the workflow step is still in process waiting for the agent to execute the dialog work item.

Page 23: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

Send a Mail notification

November 2011 18

The complete presentation can be found:

http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/50322608-af62-2e10-4eb8-acea876f08be

Online help:

http://help.sap.com/saphelp_nw2004s/helpdata/en/d5/581ee8d56f1247bf34cfcd66d16d81/frameset.ht

m

Page 24: How To - Master Data Governance for Material: Send a Mail … · 2019-11-12 · How To - Master Data Governance for Material: Send a Mail Notification During the Governance Process

www.sdn.sap.com/irj/sdn/howtoguides