how to make saving energy as fun as skiing

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HOW TO MAKE SAVING ENERGY AS FUN AS SKIING Thoughts on marketing and customer engagement across industries

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Beth Hartman, Sr. Research Associate at E Source, was selected to present at switch 2, a Boulder event held at the Fox Theater in October 2012. Her presentation challenges energy efficiency marketers to find ways for consumers to bring energy into their social conversations in a fun and easy way. Learn more about Beth and the awesome research she does at E Source: http://www.esource.com/RES

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Page 1: How to Make Saving Energy as Fun as Skiing

HOW TO MAKE

SAVING ENERGY AS

FUN AS SKIING Thoughts on marketing and customer

engagement across industries

Page 2: How to Make Saving Energy as Fun as Skiing

REALLY? SKIING IS ALREADY FUN.

Page 3: How to Make Saving Energy as Fun as Skiing

BUT COULD IT BE EVEN MORE FUN?

Page 4: How to Make Saving Energy as Fun as Skiing

3 KEYS: DATA, MESSAGE, CHANNELS

Page 5: How to Make Saving Energy as Fun as Skiing

Data: make it easy

EpicMix seamlessly captures data and

makes it relevent to people by

contextualizing the information.

Is 10,000 vertical feet a lot to ski?

Which lifts did I ride the most?

How does this season compare?

Page 6: How to Make Saving Energy as Fun as Skiing

Message: keep it simple

EpicMix shares a simple message: I had

fun skiing with my friends today.

Shares this in a social setting

Easy to share with others

Encourages others to participate

Page 7: How to Make Saving Energy as Fun as Skiing

Channels: meet me online

EpicMix allows people to automatically

view the data where they already spend

time on social media channels

No need to login to a new system

Automatically updates

Creates network effects

Page 8: How to Make Saving Energy as Fun as Skiing

DATA, MESSAGE, CHANNELS

Could the energy industry learn from these 3 keys?

Page 9: How to Make Saving Energy as Fun as Skiing

DATA: ENERGY INDUSTRY HAS LOTS

Page 10: How to Make Saving Energy as Fun as Skiing

MESSAGE: SAVE WORLD, HAVE FUN

Page 11: How to Make Saving Energy as Fun as Skiing

CHANNELS: CUSTOMER DATA IS KEY

Courtesy of Simple Energy

Page 12: How to Make Saving Energy as Fun as Skiing

UTILITIES ARE CATCHING ON

Page 13: How to Make Saving Energy as Fun as Skiing

TAKING IT TO THE NEXT LEVEL

Page 14: How to Make Saving Energy as Fun as Skiing

CHANNELS, MESSAGE… DATA!

Page 15: How to Make Saving Energy as Fun as Skiing

MANY OTHER EXAMPLES

Page 16: How to Make Saving Energy as Fun as Skiing

A WORD ON WORD OF MOUTH

Social media management versus empowerment: let your customers do

your marketing for you

Page 17: How to Make Saving Energy as Fun as Skiing

SOCIAL MEDIA MANAGEMENT: DEFENSIVE

Page 18: How to Make Saving Energy as Fun as Skiing

I’D RATHER HEAR IT FROM MY FRIEND

Word of mouth marketing Ineffective marketing

Page 19: How to Make Saving Energy as Fun as Skiing

Conclusion: what a great

learning opportunity!

Great data: smart meters, Green Button,

and more provides so much information

Simple message: who doesn’t want to

save money, save the world, & have fun?

Right channels: increasingly easy to meet

people where they already are online

Page 20: How to Make Saving Energy as Fun as Skiing

QUESTIONS?

Related articles:

How to make saving energy as exciting as skiing, Simple Energy

How to get your customers to do your marketing for you, Trada

How social networks and game mechanics transform traditional

industries, Boulder Startup Center

Top five reasons EpicMix is easy and fun, Vail

Thanks!