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    Effective Project Management:Traditional, Agile, Extreme

    Presented by

    (faci l i tator name)

    Managing Complexi ty inthe Face of Uncertainty

    Ch06: How to Launch a TPM Project

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    Using tools, templates, and processes to launch a

    project

    Recruiting the project team

    Conducting the project kick-off meeting Establishing team operating rules

    Managing scope changes

    Managing team communications

    Assigning resources Resource-leveling strategies

    Finalizing the project schedule

    Writing work packages

    Summary of Chapter 6

    Ch06: How to Launch a TPM Project

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    Recruiting the Project Team

    Team Operating Rules Problem Solving

    Decision Making Conflict Resolution

    Consensus Building

    Brainstorming

    Team Meetings

    Scope Change Management Process Communications Management Planning

    Work Packages

    Resource assignment

    Finalize the project schedule

    Tools, Templates & Processes Used to Launch a Project

    Ch06: How to Launch a TPM Project

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    A project team is a group of professionals committed to

    achieving common objectives, who work well together

    and who relate directly and openly with one another to

    get things done. Project team membership

    Co-Project manager developer (chosen before Scoping)

    Co-Project manager client (chosen before Scoping)

    Core team (chosen before Planning)

    Developer team (chosen before Launching)

    Client team (chosen before Launching)

    Contracted team (chosen after Launching)

    What is a Project Team?

    Ch06: How to Launch a TPM Project

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    Commitment

    Shared responsibility

    Flexibility

    Task-oriented Ability to work within schedules and constraints

    Willingness for trust and mutual support

    Team-oriented

    Open-minded Ability to work across structure and authorities

    Ability to use project management tools

    Characteristics of the Core Team

    Ch06: How to Launch a TPM Project

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    Must understand their business unit processes

    Must be able to make decisions and commitments for

    their business unit

    Client Team Members

    Ch06: How to Launch a TPM Project

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    Commitment can be a problem

    Quality of work may be poor

    May require more supervision than core team

    Little variance in times they are available Know less how their tasks relate to the project

    Contract Team Members - Implications

    Ch06: How to Launch a TPM Project

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    Assimilating

    Diverging

    Converging

    Accommodating

    Balancing a Team

    Ch06: How to Launch a TPM Project

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    Quality

    Flexibility

    Coordination & Cooperation

    Member satisfaction Member development

    Possesses needed skills and competencies

    Productivity

    What Makes a Project Team Effective?

    Ch06: How to Launch a TPM Project

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    Work methods and procedures

    Knows appropriate technology

    Associate attraction and retention

    Staffing flexibility Service and product quality use

    Rate of output

    Decision making

    Reduced staff support level Reduced supervision

    Where Project Teams Can Improve

    Ch06: How to Launch a TPM Project

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    Team Member Responsibilities

    Open communication

    Good listening skills

    Shared goals

    Positive outlook Creativity

    Respect for others

    Growth and learning

    Ch06: How to Launch a TPM Project

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    Introductions

    Sponsor Comments

    Write the Project Definition Statement*

    Establish team operating rules* Problem solving

    Decision making

    Conflict resolution

    Consensus building

    Brainstrorming Team meetings

    Integrate team member availabilities into schedule*

    Identify and write work packages*

    * This working part of the meeting is for the members of project team

    Kick-Off Meeting Agenda

    Ch06: How to Launch a TPM Project

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    Expands the POS Project objectives

    Assumptions, risks and obstacles

    Project Definition Statement Contents

    Ch06: How to Launch a TPM Project

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    As a basis for continued project planning

    To clarify the project for the project team

    As a reference that keeps the team focused in the

    right direction As an orientation for new team members

    As a method for discovery by the team

    Project Definition Statement Purpose

    Ch06: How to Launch a TPM Project

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    Delegation: RASCI Matrix

    R= Responsible, accountable for successful completion

    A= Needs to Approve decisions

    S= Will provide Support for the R

    C= Available to Coach and Consult

    I= Needs to be kept informed of status

    R

    I

    C

    S

    A

    Confirm customer

    approval of scope

    Choose project team R

    Define Budget R I

    Plan project RS

    Plan Kick-Off Meeting RI

    Ch06: How to Launch a TPM Project

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    Expanded Variation of the RASCI Matrix

    YEndB C7/14/117/16/117/14/11HarryD

    NDA7/13/117/10/117/5/11CherylC

    YDA7/13/11XXXX7/5/11BobB

    YBStart7/2/117/3/117/1/11JackA

    CommentsCP?Succ.Pred.Est.

    End

    End

    Date

    Start

    Date

    Task LeadTasks

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    Problem solving

    Decision making

    Conflict resolution

    Consensus building Brainstorming

    Team meetings

    Establishing Team Operating Rules

    Ch06: How to Launch a TPM Project

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    1. Define the problem & the owner

    2. Gather relevant data and analyze causes

    3. Generate ideas

    4. Evaluate and prioritize ideas5. Develop an action plan

    Five Steps to Solving a Problem

    Source: Creative Problem Solving and Opportunity FindingJ. Daniel Couger, 1995

    Figure

    06-01

    Ch06: How to Launch a TPM Project

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    What has to be done and where?

    Why should it be done?

    How well must it be done?

    When is it required? In what sequence?

    How much will it cost?

    What are the uncertainties? Who should do the job?

    How should people be organized into teams?

    How shall we know?

    Decision Making Is Pervasive

    Information Dissemination/Communication

    Communication/Interpersonal Skills

    Human Resources

    Risk

    Quality

    Budget/Cost

    Justification

    Schedule

    Scope

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    Directive

    Participative

    Consultative

    Decision Making Styles

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    Conflict Resolution

    Conflict is good.

    I have a

    different

    idea!

    Conflict is bad.

    Ill win at

    any cost!

    Ch06: How to Launch a TPM Project

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    Conflict Resolution

    Competing

    (Domination)

    Compromising

    (Sharing)

    Collaborating

    (Integration)

    Accommodating

    (Appeasement)

    Avoiding

    (Neglect)

    Assertive

    CooperativeUncooperative

    Nonassertive

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    Consensus Building

    Be careful--a consensus decision that equally

    satisfies all parties may be a bad decisionafter all.

    Ch06: How to Launch a TPM Project

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    Assemble individuals with knowledge of problem area

    Throw any/all ideas on the table

    Continue until no new ideas are uncovered

    Discuss items on the list Solutions begin to emerge

    Test each idea with an open mind

    Brainstorming Method

    Look for solutions that noindividual could identify but the

    group may identify.

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    What is your purpose?

    How often? How long?

    Who should attend?

    Do we need an agenda? Are there minutes? Who takes them? Who gets them?

    Team Meetings

    Ch06: How to Launch a TPM Project

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    Before the Meeting Is the meeting necessary?

    Determine the purpose of the meeting

    Set the ground rules for the discussion Determine who really needs to be present and only

    invite those people

    Make notes and rehearse your presentation

    Start and end the meeting on time

    Guidelines for Managing Meetings

    Ch06: How to Launch a TPM Project

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    During the Meeting Specify a time limit and stick to it

    Identifying the specific objectives

    Gather input from the participants Keep things moving

    Use visual aids

    Periodically summarize the results of the discussion in terms of

    consensus achieved or disagreements still in progress

    Assign action items to team members

    Guidelines for Managing Meetings

    Ch06: How to Launch a TPM Project

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    After the Meeting Time, place, and instructions for the next meeting

    Time and place of the meeting and list of attendees with their

    project role Agenda items discussed

    Decisions reached or held for further studies

    Action items and persons responsible for follow up and

    reporting back to the team at the next meeting

    Guidelines for Managing Meetings

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    Daily status meetings

    Problem resolution meetings

    Project review meetings

    Project Meetings

    FrequencyLength

    Purpose

    Team Room

    Ch06: How to Launch a TPM Project

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    15 minutes

    Everyone stands

    Only reporting on tasks open for work and not yet done

    Status Im on plan

    I am x hours behind schedule but have a plan to be caught up

    by this time tomorrow

    I am x hours behind plan and need help

    I am x hours ahead of plan and available to help

    Daily Status Meetings

    Ch06: How to Launch a TPM Project

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    Only attended by those involved in the problem

    Who owns the problem?

    What is the resolution?

    When will it be completed?

    Problem Resolution Meeting Agenda

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    Held at project milestone events

    Project review panel

    Formal presentation of project performance to date

    Project Review Meetings

    Ch06: How to Launch a TPM Project

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    Physical layout Variations Operational uses

    Team War Room

    Ch06: How to Launch a TPM Project

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    Typical Scope Change Management ProcessSubmit

    change

    request

    Change

    approved for

    implementation

    Request

    impact study

    Review

    impact

    study

    Review

    changerequest

    Reject

    RejectRework & Resubmit

    Rework & Resubmit

    Figure

    06-02

    Ch06: How to Launch a TPM Project

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    Scope Change Request FormProject Name

    Change Requested ByDate Change Requested

    Description of Change

    Business Justification

    Action

    Approved By Date Figure06-03

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    What is the expected benefit of the change?

    How would the change affect the projects cost?

    How would the change affect the projects schedule?

    How would the change affect the softwares quality?

    How would the change affect the projects resource allocation?

    Can the change be deferred to a later stage of the project or a

    later version of the software?

    Is the project at a point when making the change would risk

    destabilizing the software?

    Project Impact Statement - Contents

    Ch06: How to Launch a TPM Project

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    Accommodated within project resources and timelines

    Accommodated but will require extension of deliverable schedule

    Accommodated within the current deliverable schedule but

    additional resources will be needed

    Accommodated but additional resources and extension of

    deliverable schedule will be needed

    Accommodated with multiple release strategy and prioritization of

    deliverables across release dates

    Not accommodated without significant change to project

    Project Impact Statement

    Possible Outcomes

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    Business needs change or are discovered during the

    project

    Scope change requests are expected

    Project team will analyze the requests impact on theproject plan

    Project impact statement will define alternatives for

    accommodating the request

    Client will choose the alternative to be followed Project manager will adjust project plan accordingly

    and inform the client

    Tips to help the client understand scope change

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    A percentage (5-10%) of the project duration is set

    aside as a time contingency for processing and

    incorporating scope change requests.

    Utilizing a Scope Bank to store prioritized functions andfeatures not yet integrated into the solution will help

    manage management reserve.

    Management Reserve

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    Set up a scope request bank account with an initial

    deposit of time (5-10% of total project work time) to be

    used to process cope changes and adjust the

    schedule. Utilize the Scope Bank to store prioritized change

    requests not yet integrated into the solution.

    Change requests can be handled at the end of a

    project cycle or as needed.

    Scope Bank

    Ch06: How to Launch a TPM Project

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    Timing

    Content

    Choosing Effective Channels

    Managing Team Communications

    Ch06: How to Launch a TPM Project

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    Communications Management

    The Process

    Sender

    Receiver

    Generates

    the idea

    Encodes

    the message

    Decodesthe message

    Checksthe meaning

    Feedback

    Transmits

    through a channel

    Ch06: How to Launch a TPM Project

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    One-to-one Conversations (in person and on the phone)

    Meetings

    Electronic E-mail messages

    Websites

    Databases

    Written Memos

    Letters

    Documents

    Reports

    Two-way

    One-way

    Communications Management

    Types

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    Communications Management

    Interfaces

    Project

    Manager

    ClientTeam

    Managers

    ProjectTeam

    Members

    Sponsor

    Public3rd Parties

    Ch06: How to Launch a TPM Project

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    Assigning Resources

    Figure

    06-04

    Ch06: How to Launch a TPM Project

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    Utilizing available slack

    Shifting the project finish date

    Smoothing

    Resource-Leveling Strategies

    Ch06: How to Launch a TPM Project

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    Further decomposition of tasks

    Stretching tasks

    Assigning substitute resources

    Alternative Methods of Scheduling Tasks

    Ch06: How to Launch a TPM Project

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    Launch the Project

    Finalize Resources & Schedule

    A1

    3

    C13

    B1

    2

    C24

    B2

    2

    C3

    1

    A22

    M T W R F S S M T W R F S S

    Duffy

    Ernie

    Fran

    a1 a1 a1

    b1 b1

    a2 a2

    b2b2 b2

    c1 c1 c1 c2c2 c2 c3

    c3

    Figure

    06-05

    Ch06: How to Launch a TPM Project

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    Launch the Project

    Work Packages

    A Work Package is a brief description at the

    subtask level that describes how a task will

    be completed. It is a primitive project plan.

    Work Packages should be written for:

    Critical path tasks

    High-risk tasks Tasks requiring scarce resources

    Tasks with large duration variances

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    Launch the Project Work Package Assignment Sheet

    Figure

    06-06

    Ch06: How to Launch a TPM Project

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    Launch the Project Work Package Description Form

    Figure

    Ch06: How to Launch a TPM Project