how to identify influential bloggers and manage blogger outreach programs
DESCRIPTION
This slide deck was part of a webinar on how to identify influential bloggers and manage a successful blogger outreach program.TRANSCRIPT
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How to Identify and Manage Outreach to Influential Bloggers
Presented by:
Justin LevyGeneral ManagerNew Marketing LabsTwitter: @justinlevy
2
Housekeeping
To ask questions during the webinar: On Twitter: #NML On GoToWebinar: Q&A feature
The webinar is being recorded and will be available for download.
The slide deck will be uploaded to Slideshare
New Marketing Labs, LLC | www.newmarketinglabs.com
3
Housekeeping
To ask questions during the webinar: On Twitter: #NML On GoToWebinar: Q&A feature
The webinar is being recorded and will be available for download.
The slide deck will be uploaded to Slideshare
New Marketing Labs, LLC | www.newmarketinglabs.com
4
Housekeeping
To ask questions during the webinar: On Twitter: #NML On GoToWebinar: Q&A feature
The webinar is being recorded and will be available for download.
The slide deck will be uploaded to Slideshare
New Marketing Labs, LLC | www.newmarketinglabs.com
5
Agenda
Who we are
How to properly target influential bloggers
Designing an effective blogger outreach request
FTC Regulations – How do they affect blogger outreach?
QuestionsNew Marketing Labs, LLC | www.newmarketinglabs.com
6
Agenda
Who we are
How to properly target influential bloggers
Designing an effective blogger outreach request
FTC Regulations – How do they affect blogger outreach?
QuestionsNew Marketing Labs, LLC | www.newmarketinglabs.com
Ongoing Measurement
TrackingLeads, Sales,
Awareness, Community Growth,
Press, Visits, Downloads, etc.
Research Online Audit of Corporate & Competitive on-line
Social Presence & Reputations
Education / Guidance Establish Social Guidelines
for Company / Employees. Provide Boot Camp Training to Execs &
Managers
Responding / EngagingWith Strategic Guidelines in Place
– Conduct Responsive Outreach – Relationship /Community
Building
ListeningIndentify Trends,
Conversations about Brand – Validate
Assumptions; assess tone of conversations –
ID Service, Sales, Support Opportunities
Advocacy & Influencer Programs
Proactive Engagement Programs to Enrich, Support & OutreachID & Engage Online
Influencers
Content Development, Community Management & Campaign ExecutionContent
Publishing/Sharing Breed Authority SEO.
Video, Facebook / iPhone Apps
What does New Marketing Labs do?
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New Marketing Labs Clients
New Marketing Labs, LLC | www.newmarketinglabs.com
9
Agenda
Who we are
How to properly target influential bloggers
Designing an effective blogger outreach request
FTC Regulations – How do they affect blogger outreach?
QuestionsNew Marketing Labs, LLC | www.newmarketinglabs.com
10
Targeting Influential Bloggers
New Marketing Labs, LLC | www.newmarketinglabs.comSource: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stollerdos/305323999
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Obtain a 360 Degree View
New Marketing Labs, LLC | www.newmarketinglabs.comSource: http://www.flickr.com/photos/stollerdos/305323999
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Open Up the Tool Box
New Marketing Labs, LLC | www.newmarketinglabs.comSource: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
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Find Relevant Industry Blogs
New Marketing Labs, LLC | www.newmarketinglabs.comSource: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
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Find Relevant Industry Blogs
New Marketing Labs, LLC | www.newmarketinglabs.comSource: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Find Relevant Industry Blogs
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Find Relevant Industry Blogs
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Find Relevant Industry Blogs
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Visit Potential Blogs
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Who Are They?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Do They Already Review Products?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Take a Snapshot of Their Community
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Blog Report Card
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Blog Report Card
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Are They On Twitter?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Are They On Twitter?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Are They On Twitter?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Are They On Twitter?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Twitter Grader
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Facebook, LinkedIn, Flickr, etc
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Analyze
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
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Agenda
Who we are
How to properly target influential bloggers
Designing an effective blogger outreach request
FTC Regulations – How do they affect blogger outreach?
QuestionsNew Marketing Labs, LLC | www.newmarketinglabs.com
What Not to Do!
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
For Immediate Release [full press release for first author follows]
It's really rare I get to announce a new book and offer an special opportunity of such importance, quality and pure enjoyment. [Author's] new book [Title], published this coming month by [Big Publisher #1], is so good that I believe that he can change the attitude that many Americans have towards the challenging lives we presently lead and our whole future - for the better.
Please let me know if you'd like to see a copy of [Author #1's] new book.
It doesn't matter where you live or who you are, if you haven't yet reviewed [Title of book #2], published by [Publisher #2], which is still number X on the New York Times Best Sellers List (X weeks in a row now), let me know and we'll send you both.
Please provide me with your best street address and phone number. If you'd like to arrange an interview with [Author #1], please do let me know as well.
[Name of Publicist & Tel #]
What Not to Do!
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
I'm really sorry you feel that way. With all due respect I will try to explain my own personal professional opinion why your position is something that's less than desirable for a someone who is practicing in the world of public relations. I've been pitching media for over 35 years. It's true I use a news release format and yes, it's a one size fits all approach. But I have to tell you it works. By saying that you need to have the pitch a certain way to me is a fairly close minded way to be. Sure you might like to be edified and maintain that there's a proper way to pitch a blogger so that your ideas make the communications fit your ideals, but actually, it's simply unrealistic to those of us who make a living getting people publicity. I think that you might want to try getting publicity for others before you criticize the way in which we who do this for a living practice it. I only wish you could understand that we can't operate the way you are asking.
I use news releases to offer our opportunities and actually, it's very, very effective. Bloggers are only one of over 25 prime media and online technologies. There are 1700 dailies, 6900 weeklies, 12000 magazines, 8500 radio talk shows, 6500 tv stations and talk shows, 450 news services and syndicates, and 800 plus freelance writers, and that's just the prime media. Then there are the online counterparts to all the above and media bloggers are just a part of them. Then there's the Internet. Web pages, blogs, ezines, newsletters, forums, audio, video, and now there's the so-called social media. While it's true that the formats for production are different the way to ask media if they are interested still come down to a meaningful communication that allows you to communicate.
I have to tell you that most media respond favorably to content and quality, and not to the format of the email. The response to this pitch in particular is as it turns out as high as I've ever seen a media response in all my years of doing this. Even your blogger counterparts are responding favorably. Dozens and dozens of them are responding simply by saying, sure,. Send us the books.
BTW, this is how you are listed in the Cision database. You are just one of over three-quarters of a million journalists listed.
If you don't want to receive any more news releases from me, please click on the link at the bottom of one of the news releases. We're CAN SPAM Act compliant....
I've written a few career books in my time and even have a new book out on how to write effective news releases. If you want to see the new book let me know.
You might learn something from an ol' timer yet.
What happened?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
How Can You Avoid?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
1. Do your homework
2. Do have a catchy subject line
3. Do be brief
4. Do be personal
5. Do be personable
How Can You Avoid?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
1. Do your homework
2. Do have a catchy subject line
3. Do be brief
4. Do be personal
5. Do be personable
How Can You Avoid?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
1. Do your homework
2. Do have a catchy subject line
3. Do be brief
4. Do be personal
5. Do be personable
How Can You Avoid?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
1. Do your homework
2. Do have a catchy subject line
3. Do be brief
4. Do be personal
5. Do be personable
How Can You Avoid?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
1. Do your homework
2. Do have a catchy subject line
3. Do be brief
4. Do be personal
5. Do be personable
Do They Tell You How to Pitch Them?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
Do They Tell You How to Pitch Them?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
1. Before pitching, I will read several previous blog posts/articles to see if story would be a good fit.
2. If there is NOT a good fit, I won’t pitch – and will push back on unreasonable demands to do so.
3. Before contacting / pitching, I will double‐check my method of outreach. I will review any guidelines made publicly available.
4. I promise to never send a pitch, press release or material if I can’treadily demonstrate its relevance and value to their readers.
5. As much as possible, I will participate transparently within the community.
6. I promise that any correspondence should contain a message customized to the bloggers needs – referencing posts of interest.
7. I know that being ignored by a blogger is their prerogative and they have no obligation to cover a story, verify facts or actbeyond their own interests, opinions & needs of their Community.
Blogger Relations Credo
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Agenda
Who we are
How to properly target influential bloggers
Designing an effective blogger outreach request
Managing bloggers for a blogger outreach program
FTC Regulations – How do they affect blogger outreach?
Questions
New Marketing Labs, LLC | www.newmarketinglabs.com
FTC Guidelines – In Plain English
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
If you receive money or any sort of exchange, including a free product, even if unsolicited, you must disclose this in the endorsement somewhere.
If you are endorsing something, you must be a bona fide user of the product at the time the endorsement is given.
You must disclose this “quid pro quo”. You can’t disclose it after the fact – it must live with the endorsement.
The advertiser is liable for any false claims you make.
Source: http://www.whitneyhoffman.com/2009/10/06/the-new-ftc-guidelines-on-endorsements-by-bloggers/
FTC Guidelines – Disclosure
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
FTC Guidelines – Disclosure
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
FTC Guidelines – What Does It Mean for Blogger Outreach Programs?
Source: http://www.flickr.com/photos/stollerdos/305323999Source: http://www.flickr.com/photos/stitch/6162233
If you will be working with bloggers who will receive products as part of an ongoing program, require that they disclose the
relationship
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Agenda
Who we are
How to properly target influential bloggers
Designing an effective blogger outreach request
Managing bloggers for a blogger outreach program
FTC Regulations – How do they affect blogger outreach?
Questions
New Marketing Labs, LLC | www.newmarketinglabs.com
49
Any questions…
New Marketing Labs, LLC | www.newmarketinglabs.com
50
Thank you…
New Marketing Labs, LLC | www.newmarketinglabs.com
Justin LevyGeneral ManagerNew Marketing LabsBlog: http://justinrlevy.comTwitter: @justinlevyFacebook: facebook.com/justinlevy
On behalf of the entire team at New Marketing Labs, thank you for spending time with us today.
For more information on New Marketing Labs, please visit us at:
http://newmarketinglabs.com