how to handle your modem

26
1 W118G

Upload: ratnawati

Post on 22-Nov-2015

21 views

Category:

Documents


2 download

DESCRIPTION

Some tips to fix problems with usb modem

TRANSCRIPT

  • 1

    W118G

  • 2

    HelpforWindows

    Copyright2010byPT.WellcommRitelindoPratama

    Allrightsreserved.

    Nopartofthispublicationmaybeexcerpted,reproduced,translatedorutilizedinanyformorbyanymeans,electronicormechanical,includingphotocopyingandmicrofilm,withoutthepriorwrittenpermissionofPT.WellcommRitelindoPratamaCorporation.

    ThemanualispublishedbyPT.WellcommRitelindoPratamaCorporation.Wereservetherighttomakemodificationsonprinterrorsorupdatespecificationswithoutpriornotice.

  • 3

    1Introduction

    1.1Introduction

    ThankyouforusingtheONLINEMANAGER.

    Toguaranteethedevicealwaysinitsbestcondition,pleasereadthismanualcarefullyandkeepitforfurtheruse. The pictures, symbols and contents in thismanual are just for your reference. Theymightnotbecompletelyidenticalwithyourdevice.Weoperateapolicyofcontinuousdevelopment.We reserve the right toupdate the technical specifications in thisdocumentatany timewithoutpriornotice.

    TheONLINEMANAGERisamultimode3Gdevice,workinginHSPA+/HSPA/WCDMA/EDGE/GPRS/GSMnetworks.TheONLINEMANAGER integrates the functionalityofamobilephone (SMS),andcombinesmobilecommunicationwithInternetperfectly.Itsupportsdata,andSMSservicesthroughthemobilephonenetwork,enablingyoutocommunicateanytimeandanywhere.

    1.2WarningandNotice

    1.2.1Totheowner

    Some electronic devices are susceptible to electromagnetic interference sent by device ifinadequatelyshielded,suchaselectronicsystemofvehicles.Pleaseconsultthemanufacturerofthedevicebeforeusingthedeviceifnecessary.

    Beawareoftheusagelimitationwhenusingthisdeviceatplacessuchasoilwarehousesorchemicalfactories,wherethereareexplosivegasesorexplosiveproductsbeingprocessed.Therefore,turnoffyourdeviceifrequired.

    Dont touch the inner antenna area if not necessary. Otherwise it will affect your devicesperformance.Storethedeviceoutofthereachoflittlechildren.Thedevicemaycauseinjuryifusedasatoy.

    1.2.2Device

    Please use original accessories or accessories that are authorized. Using any unauthorizedaccessoriesmay affect yourdevices performance, and violate relatednational regulations abouttelecomterminals.

    Avoidusingthedevicenearmetallicstructuredeviceorestablishmentthatcanemitelectromagnetwave.Otherwiseitmayinfluencereceivingsignals.Thedeviceisnonwaterprooftype,pleasekeepitdryandstoreinshadyandcoolplace.

    Dontusethedevice immediatelyafterasuddentemperaturechange.Insuchcase, itwillproducedewinsideandoutsidethedevice,sodontuseituntilitbecomesdry.Takethedevicecarefully.

    Dontlose,bendorcauseitstruck.Otherwiseitwillleadtodestructdamage.

  • 4

    Nodismantlingbynonprofessionalandonlyqualifiedmaintainercanundertakerepairwork.

    1.2.3InAircraft

    Please power off the device before the airplane takes off. In order to protect airplanescommunicationsystemfrominterference,itisneverallowedtousethedevicewhenitisinflight.

    Usingitbeforetheplanetakingoffshouldgetaircrewspermissionaccordingtosafetyregulations.

    1.3ApplicabilityScope

    ONLINEMANAGERsupportsthepresentmainstreamtypesoflaptopsanddesktopPCs,suchasHP,IBM,Toshiba,Lenovo,Dell,Founder,etc.

    1.4Systemrequirements

    OperatingSystem WindowsXP/Vista/WIN7

    CPU PentiumIIIorabove

    Harddisk 50Morabove

    Configuration

    Memory 128Morabove

    Theperformanceofthedevicemaybeinfluencedifconfigurationbelowrecommendedrequirement.

    1.5Functions

    Functions:SMS,dataservice,PhoneBookservice,appliedmanagement,supportmicroSDcardetc.

    2Installation

    2.1InstallingSoftware

    1.Doubleclicktheinstallfile(forexample:install.exe).

    2.Afterafewseconds,thesystemstartsoftwareinstallationautomatically.

    3.Youcanselectadifferentlocationbypressingicon,andthenclicktheNextbutton.

    4.Thesystemshowstheinstallationprogress.Waitaminuteandprograminstallationiscomplete.

    Note: Ifyouhaveproblemswith installationafter theaboveoperation,pleasecontact theserviceproviderforhelp.

  • 5

    2.2RunningApplicationSoftware

    1.Afterthedeviceiscorrectlyconnected,theapplicationsoftwarelaunchesautomatically.

    2.Otherwise,clicktheStartPrograms, findtheUIsoftwareprogramgroupandthenclickthenameoftheUIsoftwaretoruntheapplicationsoftware.OrdoubleclicktheshortcuticonoftheUIsoftwaretoruntheapplicationsoftware.

    Afterdeviceinitialized,thestandbyiconappearsinthetaskbar,thedevicecanworkproperly.

    2.3UninstallingSoftware

    1. Close the application program, stop themicroSD card (if you are using amicroSD card), andunplugyourdevice.

    2.Click theStartPrograms, find theUI softwareprogram groupand then click theUninstallmenu.

    3.ClicktheNextbuttontouninstall.

    Note:Thesystempromptstounplugyourdevice.

    4.Thesystemshowstheuninstallprogress.Waitaminuteandprogramuninstalliscomplete.

    3Functions&Operation

    3.1InterfaceIntroduction

    3.1.1FunctionalButton

    Therewillbevariousfunctionalbuttoniconsshowninthemaininterface.Selectdifferentfunctionalbuttontocarryoutcorrespondingoperation.

    Connect:ConnecttoInternet.

    SMS:SendSMSorreadSMS.

    Phonebook:Saveandviewtheinformationofcontacts.

    Settings:Setnormalrelativeinformationfortheapplicationsoftware.

    Help:Viewthehelpinformation.

    3.1.2TheusesofTrayIcons

    Rightclickthetrayicontopopuptheoperationmenu:

  • 6

    USSD:UnstructuredSupplementaryServicesData.

    Log:Therecordsofsoftwareoperation.

    Diagnostics:Viewthehardwareinformation,operationalinformationandnetworkinformation.

    Help:EntertheONLINEMANAGERsoftwarehelp.

    Exit:Closethesoftware.

    3.2Internet

    3.2.1ConnectingtoInternet

    YoucanbrowsewebpagesafteryouhaveaccessedtoInternetwiththehelpofONLINEMANAGER,youcanalsoreceiveSMSwhensurfingintheInternet.

    1.Clicknetworkicon,andthenthesystemwillresearchtheavailablenetworkautomatically.

    2.Whenconnected,theiconwillchangetoanothericon,thenyoucanaccess

    internetandreceiveemailetcthroughnetwork.

    3.2.2DisconnectingtoInternet

    Clickcanceliconinthemaininterfacetodisconnectinternet.

    3.2.3DataRecord

    Click icon and chooseData record to switch to theData record interface. You can view relatedinformationforyour internetoperation,suchasTransferData,andDatarecord.TheTransferDataincludestransfertime,transferrate,datastreamandstatisticsinformation.TheDatarecordincludesstarttime,endtime,duration,uploadanddownload.

    The graph on the right part of the Transfer Data interface shows you the upload speed anddownloadspeedinrealtime.

    ClicktheResetbuttontoresetallofdatarecord;ClicktheCancelbuttonattherightbottomcorneroftheinterfacetoturnbacktothemaininterface.

    3.3SMS

    Click icon towitch to theSMS interface.Youcan select the locationof savingSMS (PCor (U)SIMcard ), and executedifferentoperations in the Inbox, Sentbox,Draftbox, Important,Deleted andReport.ClickInbox,Sentbox,Draftbox,Important,Deleted,andReporttoviewtheSMSlist.

    Note:TomakesurethattheSMScanbeusedproperly,atfirst,youshouldsetupthecorrectSMScenternumber.

  • 7

    Inbox:Savethereceivedmessages.

    Sentbox:Savethesuccessfullysentmessages,orthefailedsentmessages.

    Draftbox:Savetheeditingmessageswhichhaventbeensent.

    Accordingtotherequirement,theremaybethreeboxesbelow:

    Important:Savetheimportantmessages.

    Deleted:Savethedeletedmessages.

    Report:Savethemessagereports.

    3.3.1ReadingSMS

    ClicktheInboxbutton,selectanewmessage,andthenthecontentofnewmessagewillbeshownincontentareabelowtheSMSlistarea.

    3.3.2CreatinganewSMS

    1.ClicktheNewbutton,inputtherecipientsnumber.

    Therecipientsnumbercanbeinputdirectlyorbyenteringthephonebooktoselectone/morerecords.Therecipientsamountcanbeoneormore.Pleaseuse;toseparaterecipients.

    2.Inputcontent,andthenclicktheSendbutton.Thepromptscreenwillappearontheinterface,clicktheOKbutton,andthentheeditedshortmessageswillbesent.SMStextcannotexceed160individualEnglishcharacters(includingEnglishsymbols).

    Aftersendingsuccessfully,theSMSwillbesavedintoSentboxautomatically.Ifthesendingoperationfails,failurenotificationwillappear,andthemessagewillbesavedintheSentbox.Ifnetworksupports,youcansendSMSwhensurfontheInternet.Clickiconbutton,entertheSMSinterfaceandsendSMSinanormalway.

    3.3.3SMSInterfaceOperatingGuide

    TherewillbevariousfunctionalbuttoniconsshownintheSMSinterface.Selectthe

    differentfunctionalbuttonstocarryoutcorrespondingoperation.

    New:Createanewmessage.

    Reply:Replyshortmessagetothesender.(ExecutethisiteminInbox)

    Forward:Editthecontentandthenforwardtheshortmessagetootherrecipients.(ExecutethisiteminInbox)

    SaveNum:Savethesendernumberobtainedfromthemessagetophonebook.

    Move:MovetheselectedSMSfromPCto(U)SIMorfrom(U)SIMtoPC(ExecutethisiteminInbox,Sentbox)

    Delete:Deleteselectedshortmessage(s).

  • 8

    IfyoudeletetheshortmessagesstoredinDeletedorReport,thenthedeleteoperationwilldeletethemessagesforever,andifyoudeletetheshortmessagesstoredinotherboxes,thedeleteoperationwillmovetheselectedmessagestotheDeleted.

    3.4PhoneBook

    Click PhoneBook icon to switch to the PhoneBook interface. The phonebook information can besaved inPCor (U)SIMcard,andyoucanchoosethesavedposition.Arecordsaved inPC includesName,MobilePhone,HomePhone,OfficePhone,Email1,Email2andGroup.Ifsaved in(U)SIMcard,the record may include Name, MobilePhone, HomePhone and Email1, which depends on thecapabilityofsavingrecordsin(U)SIMcard.

    ThecapabilityofsavingrecordsandthenumberofcurrentsavingrecordsinPCor(U)SIMcardareshownatthelefttopcorneroftheinterface.

    3.4.1Creatinganewrecord

    1.ClicktheNewbuttonbelowthecontactlistarea.

    2.Choosethesavinglocationofanewrecord(Inoption:PCor(U)SIMcard.)

    3.Inputthecontent.

    4.ClicktheOKbuttontofinishaddinganewrecord.

    3.4.2SearchingRecords

    1.Enterthesearchconditionsinthesearchconditionblank.

    Youcankeyintotaloranypartoftherecordcharactersorphonenumberyouaresearchingfor.

    2.ClicktheSearchbuttontobeginsearching.

    3.Thecorrespondingrecordsornamesinformationarelisted,scrolltherecordyouwanttoviewindetails.

    3.4.3PhoneBookInterfaceOperatingGuide

    TherewillbevariousfunctionalbuttoniconsshowninthePhoneBookinterface.Selectadifferentfunctionalbuttonanditwillcarryoutcorrespondingoperation.

    View:Viewtheselectedrecordsfordetailinformation.

    New:Addanewrecord.

    Delete:Deletetheselectedrecords.

    Move:Movetheselectedrecordstothedifferentgroupsor(U)SIMcard.

    Edit:Edittheinformationoftheselectedrecord.

  • 9

    3.5Settings

    ClickSettingsicontoswitchtothesettingsinterface.Itincludes:Connection,Selection,Preference,SMSsettings,Sound,Security,System.

    Clickcloseicontoturnbacktothemaininterfaceattherighttopoftheinterface.

    3.5.1Connection

    ToensurethatthedevicecanconnecttheInternetproperly,youshouldconfiguretheconnectioninformationfirstly.

    Buttondescription

    Add:Addanewconfigurationfile.

    View/Edit:View/Edittheselectedconfigurationfile.

    Delete:Deletetheselectedconfigurationfile.

    Apply:Chooseoneofconfigurationfilestobeadefaultfile.

    Addinganewconfigurationfile

    ClicktheAddbuttontoaddanewconfigurationfiletothesystem.Accordingtotherequirement,theremaybetwomodesforaddinganewconfig:AddRASConfigandAddNDISConfig.

    AddRASConfig

    Itincludes:Configname,Dialnumber,APN,Username,Password,DNS,PDPserver,Authenticationmode,PDPType.IfnetworksupportsObtainxxaddressautomatically,thedevicecanobtaintheassignedxxaddressautomatically.Ifnetworkdoesnotsupportit,youshouldinputtheproperaddressmanually.Pleaseconsultthenetworksupplierof(U)SIMcardforallaboveinformation.Theconfigurationinformationmaybevariousaccordingtothedifferentnetworksuppliersandnetworktypes.

    AddNDISConfigifhave

    Itincludes:Configname,APN,IPAddress,Username,Password,PreferredDNS,AlternateDNS,PreferredNBNS,AlternateNBNS,Authentication.IfnetworksupportsObtainxxaddressautomatically,thedevicecanobtaintheassignedxxaddressautomatically.Ifnetworkdoesnotsupportit,youshouldinputtheproperaddressmanually.Pleaseconsultthenetworksupplierof(U)SIMcardforallaboveinformation.Theconfigurationinformationmaybevariousaccordingtothedifferentnetworksuppliersandnetworktypes.

    3.5.2Selection

    1.Automatic:Thesystemselectsthenetworkautomaticallyaccordingtousersconfigurationrulesandnetworkstatus.SelectnetworkAutomatic.Thesystemwillfindthenetworkavailableautomatically.

    2.Manual:Userselectsnetworkinamanualway.SelectnetworkManual,clicktheSearchbuttontoresearchthenetwork.Waitamomentandthesupplierlistwillshowinthewindowsandwhich

  • 10

    withtheavailablestatuscanbeselected.Selectapropernetworktoconnect.Selectthenetworkthatthesupplierisutilizedtoserveyour(U)SIMandpresstheApplybuttontoenterthenetwork.

    3.5.3Preference

    1.Automatic:Thesystemselectstheavailablenetworkautomatically.

    2.UMTS/HSPAOnly:ThesystemwillonlyselecttheUMTS/HSPAnetwork.

    3.GPRS/EDGEOnly:ThesystemwillonlyselecttheGPRS/EDGEnetwork.

    3.5.4SMSSettings

    1.SMScenternumber:SetthecorrespondingSMScenternumber.YoumustinputthecorrectSMScenternumbertousetheSMSproperlyandthenumberwillbeprovidedbythenetworkprovider.

    2.SMSvalidity:SetthetimelimitforsavingSMSinthenetworkside.(Thisfunctionneedsnetworksupports.)Inoption:12hours,Aday,Aweek,orthelongestperiod.Thedefaultsettingisthelongestperiodpermittedbythenetwork.

    3.DefaultsavelocationforreceivedSMS:SelectPCtosaveinlaptopordesktopPC;select(U)SIMcardtosavein(U)SIMcard.

    4.DeliveryReport:WhenEnableitemisselected,thenetworkwillinformyouofthestatusforthesentmessages.

    3.5.5Sounds

    YoucansetNetworkconnectalert,Networkdisconnectalert,andSMSalertbyyourself.TheaudiofilesupportsMP3WAVWMAandMIDIformat.ClicktheBrowsebuttontoreplacethedefaultaudiofile.ThesealertssoundonthePCside.IfyouselectMute,youcannothearcorrespondingalert.

    3.5.6Security

    YoucanenablethePINCodeverificationbyselectPINEnable.

    WhenEnableitemisselected,youwillbeaskedtoenterPINcodetousethedevice.

    ClicktheChangebuttontomodifythePINCode.EntertheoldPINcodeandanewPINcode,clicktheOKbuttontosave.

    Note:Thisfunctionneedsnetworksupport.

    3.5.7System

    1.Startup

    IfAutostartwhendeviceisavailableitemisselected,theOSwilldetectandrecognizethedeviceandruntheUIautomatically.

    2.Autoconnect

  • 11

    IfAutoconnectitemisselected,whenthesoftwareisstarted,thesoftwarewillconnecttheinternetautomatically.

    3.6USSD

    3.6.1SendingaPredefinedUSSDCommands

    1.FromthepredefinedlistofcommandsselecttherequiredUSSDcommand.

    2.Insertanyfurtherinformationrequiredtocompletethecommand.

    3.ClicktheOKbuttontosendthenetworkcommand.

    3.6.2SendingaCustomUSSDCommands

    1.OpenUSSDconfigureDialogbyclickconfigurebutton

    2.AddaUSSDnameandUSSDCommands

    3.ClickApplybuttontosaveandclickclosebutton

    4.SelecttherequiredUSSDcommand,thenclickOKbutton.

    3.7Help

    Clickhelpiconapplicationinterfacetopopuptheoperationmenu:

    USSD:UnstructuredSupplementaryServicesData.

    Log:Therecordsofsoftwareoperation.

    Diagnostics:Viewthehardwareinformation,operationalinformationandnetworkinformation.

    Help:EntertheONLINEMANAGERsoftwarehelp.

    Exit:Closesoftware.

    4.FAQ&Answers

    Ifyoumeetproblemsinservice,pleaserefertothefollowinganswersforguidance.Iftheproblemspersist,pleasecontactyoursupplierviathecontactdetailinyouroperatoruserguide.

  • 12

    ProblemDescription PossibleCauses ProblemSolving

    Thesystemcannotrunthe installationprogramautomatically

    The system configuration is havingdifficultywiththeautorunsoftware.

    Thedevicewillappearasavirtualdiscin My Computer on the PCs startmenu.Clickon the iconandstart theInstall.exe. If you have previouslyinstalled a version of the program,pleaseuninstallitfirst.

    After installation, thesystem doesn't installthe driver programproperly.

    The system configuration is havingdifficultywiththeautorunsoftware.

    Please install the driver programmanually. Thedriverprogram canbefoundintheinstallationfolder,usuallyyou can open C:\Program Files, findand open the folder of the UIsoftware, and then you can find thedriversfolder.

    After the device isplugged in, the UIprogram doesn't runautomatically.

    Thesystemconfigurationisincorrect. Please run theUI programmanually.FirstclicktheStartPrograms,findthe UI software program group, andthenclickthenameoftheUIsoftwareoranaliasicononthedesktop.

    1.Youare intheplacewherethere isno HSPA+ / HSPA / WCDMA/ EDGE/GPRS /GSM network coverage. Suchplaces include underground parkinggarages, tunnels, nd some remoteruralas.

    1.Changelocationtofindagood

    placewherehassignal.

    2. The device is not properlyconnected.

    2.Closethedevicesafelyasusual,pulloutthedeviceandreinsertthedeviceagain.

    3. The SIM/USIM card isn't insertedproperly.

    3.RemoveandreinserttheSIM/USIMcardcorrectly.

    Afterrestartingthecomputer,thereisnosignalindicated.

    4. The device is positioned in such away as that adversely affects thedevicessignalreception.

    4. Adjust the angle / position of thedevice or its proximity to otherelectronicdevices.

    1. The installation programs of thedevice have not been installedproperly.

    1. Run the installation program first,then connect the device.Now installthedriversasnormalinWindows.

    2. The device is not connectedproperly.

    2.Restartthecomputer,orreconnectthedevice.

    WhentheDeviceisbeinginstalled,thecomputercannotfindit.

    3.The SIM/USIM card isnot insertedproperly.

    3. Reinsert the SIM/USIM cardcorrectly.

  • 13

    1.TheSMScenternumberisincorrect. 1.Yourdeviceispreconfiguredsoitisunlikely that it will need changing.However if it ismissing or incorrectcontactyouroperator.SentMessagefailure.

    2.Thenetworkisbusyoryouareinanareawithnosignal.

    2.Try laterormovetoanareawithastrongersignal.

    1.Youare intheplacewherethere isno HSPA+ / HSPA/WCDMA/ EDGE /GPRS/GSMnetworkcoverage.

    1.Movetoanareawithgoodsignal.

    2.Thenetworkisbusy. 2.Trylater.

    3. The APN in the user configurationfileisincorrect.

    3. Check the APN in the userconfigurationfileinthe"NetworkCfg".

    4.Thedevicedataiscorrupted. 4. Localnetworkaccessor the targetservermaybe experiencingproblems.Retrydatarequest.

    Dataconnectionfailed.

    5.Thenetworktypehasbeenselectedmanually,butisincorrect.

    5. Reselect the network typeaccordingtothetypeoftheSIM/USIMcard.

    1.Afterconnection,youareunabletoopenwebpages.

    1. Check that the APN in theconfigurationfilesiscorrect.

    2.IEbrowseriscausingproblems. 2. Upgrade to the new version orreinstalltheIEbrowser.

    3. Your operating system maybeinfectedby a virus.WormBlaster forexample can affect upload anddownloadeddataflow,resulting inaninabilitytoaccessawebsite.

    3. Use the professional antivirussoftware to check and remove thevirus.

    ConnectedtotheInternet,butitcannotopenanywebsitepage.

    4. You have connected to an APNwhichcannotconnecttotheInternet.

    4. This happens when you arechanginganypresetoperatorvalue inthe setting section. Check the entryandenter the correctAPN fromyouroperator.

  • 14

    BantuanuntukWindows

    Copyright2010olehPT.WellcommRitelindoPratamaHakCipta.Dilarangmengutip,mereproduksi,menterjemahkanataumemanfatkanbagiandaripublikasiinidalambentukapapunataudengancaraapapun,elektronikataumekanik,termasukfotokopidanmikrofilm,tanpaizintertulisdariPT.WellcommRitelindoPratama.ManualiniditerbitkanolehPT.WellcommRitelindoPratama.Kamiberhakuntukmembuatmodifikasipadakesalahancetakataumemperbaruispesifikasitanpapemberitahuansebelumnya.

  • 15

    1Pendahuluan

    1.1Pendahuluan

    TerimakasihuntukmenggunakanONLINEMANAGER.Untukmenjaminperangkatmodemselaludalamkondisiterbaik,silahkanbacabukumanualinidenganseksamadanmenyimpannyauntukdigunakanlebihlanjut.Gambar,simboldanisidalambukupetunjukinihanyauntukreferensiAnda.MungkintidaksepenuhnyaidentikdenganperangkatmodemAnda.Kamimengoperasikankebijakanpengembanganyangberkesinambungan.Kamiberhakuntukmemperbaruiteknisspesifikasidalamdokumeninisetiapsaattanpapemberitahuansebelumnya.ONLINEMANAGERmerupakansebuahperangkatmodem3Gmultimode,yangbekerjapadajaringanHSPA+/HSPA/WCDMA/EDGE/GPRS/GSM.ONLINEMANAGERmengintegrasikanfungsionalitasdariteleponselular(SMS),danmenggabungkankomunikasiteleponselulardenganInternetsecarasempurna.MendukungData,danlayananSMSmelaluijaringanteleponselular,memungkinkanAndauntukberkomunikasikapansajadandimanasaja.

    1.2PeringatandanPemberitahuan

    1.2.1KepadaPemilik

    Beberapaperangkatmodemelektronikrentanterhadapgangguanelektromagnetikyangberasalolehmodem,sepertisistemelektronikkendaraan.Jikadiperlukansilakanberkonsultasidenganprodusenperangkatmodemsebelummenggunakanmodem.

    Waspadalahsaatmenggunakanmodemditempattempatsepertigudangminyakataupabrikpabrikkimia,dimanaterdapatgasataubahanpeledakyangdapatmeledak.Matikanmodemjikadiperlukan.

    Jangansentuhbagiandalamantenajikatidakperlu.Jikatidak,akanmempengaruhikinerjamodemAnda.

    Simpanmodemdarijangkauananakanakkecil.Modemdapatmenyebabkancederajikadigunakansebagaimainan.

    1.2.2Perangkatmodem

    Selalugunakanaksesorisyangresmi.PenggunaanaksesorisyangtidakresmidapatmempengaruhikinerjamodemAnda,danmelanggarperaturannasionalyangberkaitantentangterminaltelekomunikasi.

    Hindarimenggunakanmodemdidekatataudidalamstrukturmetalikatauinstansiyangdapatmemancarkangelombangelektromagnetik.Jikatidak,dapatmempengaruhipenerimaansinyal.

    Modeminitidaktahanair,simpanmodemditempatyangkering.

    Janganmenggunakanmodemsetelahadaperubahansuhuyangmendadak.Karenaakanmenghasilkanembundidalamdandiluarmodem,jadijanganmenggunakannyasebelummodemdalamkondisikering.

  • 16

    Simpanmodemdenganhatihati,jangandijatuhkan,ditekukataudibenturkan,karenadapatmerusakmodem.

    Janganmembongkarmodem,hanyateknisiyangmemenuhisyaratyangdapatmelakukanperbaikan.

    1.2.3DiDalamPesawat

    Harapmatikanmodemsebelumpesawatlepaslandas.Untukmelindungisistemkomunikasipesawatdarigangguan,tidakpernahdiperbolehkanmenggunakanmodemsaatberadadalampenerbangan.

    Untukdapatmenggunakannyasebelumlepaslandas,harusmendapatkanizindarikrupesawatsesuaidenganperaturankeselamatan.

    1.3Lingkuppenerapan

    ONLINEMANAGERmendukungberbagaimacamjenislaptopdandesktopPC.

    1.4Persyaratansistem

    SistemOperasi WindowsXP/Vista/WIN7

    CPU PentiumIIIatauLebih

    Harddisk50MBatauLebih

    Konfigurasi

    Memory 128MBatauLebih

    Kinerjaperangkatmodemakanterpengaruhijikakonfigurasidibawahpersyaratanyangdirekomendasikan.

    1.5Fungsi

    Fungsi:SMS,Layanandata,LayananPhoneBook,MenerapkanManajemen,dukungankartumicroSDdll.

    2Instalasi

    2.1InstalasiONLINEMANAGER

    1.Klikduakalifileinstalasi(Contohnya:install.exe).

    2.Setelahbeberapadetik,prosesinstalasiONLINEMANAGERakanmulaisecaraotomatis.

  • 17

    3.Andadapatmemilihlokasipenginstalanyangberbedadenganmenekanikon,dankemudiankliktombolNext.

    4.Sistemakanmenampilkanprosesinstalasi.Tunggusebentardanprosesinstalasiselesai.Catatan:JikaAndamemilikimasalahdenganprosesinstalasidiatas,[email protected]

    2.2MenjalankanAplikasiONLINEMANAGER

    1.Setelahmodemdihubungkankekomputer,aplikasiONLINEMANAGERotomatisdijalankan.

    2.Jikatidak,klik"StartPrograms",cariikonaplikasiONLINEMANAGER,dankemudianklikikonONLINEMANAGERuntukmenjalankanaplikasiONLINEMANAGERatauklikduakaliikonONLINEMANAGERpadadesktop.Setelahmodemdideteksi,ikonONLINEMANAGERakanmunculditaskbardanmodemsudahdapatdigunakan.

    2.3MenghapusAplikasiONLINEMANAGER

    1.MatikanaplikasiONLINEMANAGER,cabutkartumicroSD(jikaAndamenggunakankartumicroSD),dancabutmodemAnda.

    2.Klik"StartPrograms",cariikonaplikasiONLINEMANAGER,kemudianklikMenuuninstall.

    3.KliktombolNextuntukuninstall.

    Catatan:Sistemakanmemberikanperingatanuntukmencabutmodem.

    4.Sistemakanmenampilkanprosespenghapusan.Tunggusebentardanprosespenghapusantelahselesai.

    3Fungsi&Pengoperasian

    3.1PengenalanMenu

    3.1.1FungsiTombol

    AdaberbagaiikontombolfungsionalyangditampilkandalamMenuutama.Pilihtombolfungsionalyangberbedauntukmelaksanakanoperasiyangsesuai.

    Connect:MenghubungkankeInternet.

    SMS:KirimSMSataumembacaSMS.

  • 18

    PhoneBook:Simpandanmelihatinformasikontak.

    Setting:Untukmerubahpengaturan.

    Help:Melihatinformasibantuan.

    3.1.2PenggunaanIkonTray

    Klikkananikontrayuntukmenampilkanmenupopup:

    USSD:DataterstrukturLayananTambahan.

    Log:CatatanpenggunaanONLINEMANAGER.

    Diagnostic:Melihatinformasiperangkatmodemkeras,informasijaringandaninformasioperasional.

    Help:MenampilkanmenubantuanONLINEMANAGER.

    Exit:Keluardarimenu.

    3.2Internet

    3.2.1MenghubungkanKeInternet

    AndadapatmelihathalamanWebsetelahAndatelahterhubungkeInternetdenganbantuanONLINEMANAGER,AndajugadapatmenerimaSMSketikasedangterhubungkeInternet.

    1.Klikikonnetwork,dankemudiansistemakanmencarijaringanyangtersediasecaraotomatis.

    2.Ketikatersambung,ikonakanberubahmenjadiikonlain,makaAndadapatmengaksesinternetdanmenerimaemailmelaluijaringanyangtersedia.

    3.2.2MemutuskanInternet

    Klikikoncanceldimenuutamauntukmemutuskansambunganinternet.

    3.2.3DataRecord

    Klikikondanpilihdatarecorduntukmembukamenudatarecord.AndadapatmelihatinformasiterkaituntukoperasiinternetAnda,sepertiTransferData,danCatatanData.DataTransfermeliputiwaktutransfer,tingkattransfer,alirandatadaninformasistatistik.CatatanDatameliputiwaktumulai,waktuselesai,durasi,downloaddanuploaddata.

    GrafikdisebelahkanandarimenuTransferDatamenampilkankecepatandownloaddanuploadsecararealtime.

    KliktombolResetuntukmengaturulangsemuadatarecord;KliktombolCanceldisebelahkanandisudutkananbawahmenuuntukkembalikemenuutama.

    3.3SMS

  • 19

    KlikikonuntukberalihkemenuSMS.AndadapatmemilihlokasiuntukmenyimpanSMS(PCatau(U)SIM),danmenjalankanoperasiyangberbedadidalamInbox,Sentbox,Draftbox,Important,DeletedanReport.Klik,Sentbox,Draftbox,Important,DeletedanReportuntukmelihatdaftarSMS.

    Catatan:UntukmemastikanbahwaSMSdapatdigunakandenganbaik,padaawalnya,AndaharusmengisinomorpusatSMSdenganbenar.

    Inbox:Tempatpenyimpananpesanyangditerima.Sentbox:Tempatpenyimpananterkirimdengansukses,ataugagalterkirimpesan.Draftbox:Tempatpenyimpananmengeditpesanyangbelumterkirim.

    Menurutpersyaratan,mungkinadatigakotakdibawahini:Important:Tempatpenyimpananpesanpenting.Delete:Tempatpenyimpananpesanyangdihapus.Report:Tempatpenyimpananpesanlaporan.

    3.3.1MembacaSMS

    KliktombolInbox,pilihNewMessage,dankemudianisipesanakanditampilkandalamdaftarSMS.

    3.3.2MembuatSMSbaru

    1.KliktombolNew,lalumasukkannomorpenerima.

    NomorpenerimadapatdiisilangsungataumelaluimenuPhoneBookuntukmemilihsatu/lebihnomorpenerima.Jumlahnomorpenerimabisasatuataulebih.Gunakan";"untukmemisahkannomorpenerima.

    2.Isipesan,dankemudiankliktombolSent.

    Padamenu,layarinformasiakanmuncul,kliktombolOK,kemudianpesansingkatyangdieditakandikirim.TulisanSMStidakdapatmelebihi160karakter(termasuksimbol).Setelahpengirimanberhasil,makaSMSakandisimpankedalamKotakTerkirimsecaraotomatis.Jikapengirimangagal,informasipemberitahuanakanmuncul,danpesanakandisimpandalamKotakTerkirim.AndadapatmengirimSMSketikasedangterhubungkeInternet,jikaoperatormendukung.KlikikonmenuSMSdankirimSMSsepertibiasa.

    3.3.3PanduanPengoperasianMenuSMS

    TerdapatberbagaitombolfungsionalikonditampilkandalammenuSMS.Pilihtombolfungsionalyangberbedasesuaidenganoperasiyangakandilakukan.

    New:Membuatpesanbaru.

    Reply:Balaspesansingkatkepengirim.(JalankaniteminidalamKotakmasuk).

    Forward:Editkontendankemudianmeneruskanpesansingkatkepenerimalain.(JalankaniteminidalamKotakmasuk).

    SaveNumber:SimpannomorpengirimdiperolehdaripesankePhoneBook.

  • 20

    Move:MemindahkanSMSyangdipilihdariPCke(U)SIMataudari(U)SIMkePC(JalankaniteminidalamKotakmasuk,KotakTerkirim).

    Delete:HapusSms.

    JikaAndamenghapussmsdiDeleteatauReport,smsakandihapussecarapermanen,danjikaAndamenghapussmsyangtersimpandalamkotakkotaklain,smsakandipindahkeDelete.

    3.4PhoneBook

    KlikikonPhoneBookuntukmembukamenuPhoneBook.InformasiPhoneBookdapatdisimpandalamPCatau(U)SIM,danAndadapatmemilihdimanatempatpenyimpanannya.

    KontakyangdisimpanpadaPCmeliputiNama,ponsel,TeleponRumah,TeleponKantor,Email1,Email2danGroup.Jikadisimpandalam(U)SIM,KontakyangdisimpanmeliputiNama,ponsel,TeleponRumahdanEmail1,yangtergantungpadakemampuanmenyimpancatatandalamkartu(U)SIM.

    KemampuanmenyimpanKontakdanjumlahyangtersimpancatatandiPCatau(U)SIMakanditampilkandisudutkiriatasdarimenu.

    3.4.1MembuatKontakBaru

    1.KliktombolNewdibawahdaftarkontak.

    2.PilihlokasimenyimpanKontakbaru(dalampilihan:PCatau(U)SIM.).

    3.IsiKontak.

    4.KliktombolOKuntukmenyelesaikanpenambahanKontakbaru.

    3.4.2MencariKontak

    1.Masukkanisipencariandikotakpencarian.

    AndadapatmemasukkanseluruhataubeberapabagiandarikontakataunomorteleponyangakanAndacari.

    2.KliktombolCariuntukmemulaipencarian.

    3.Kontakyangsesuaiatauinformasinamadaripencarianakanterdaftar,gulirkekontakuntukmelihatsecaradetil.

    3.4.3PanduanPengoperasianMenuPhoneBook

    TerdapatberbagaiikontombolfungsionalyangditampilkandalammenuPhoneBook.Pilihtombolfungsionalyangberbedasesuaidenganoperasiyangakandilakukan.

    View:Melihatkontakyangdipilihuntukinformasilebihlanjut.

    New:Tambahkontakbaru.

  • 21

    Delete:Menghapuskontakyangdipilih.

    Move:Memindahkankontakyangdipilihuntukkelompokkelompokyangberbedaatau(U)SIM.

    Edit:Merubahinformasikontakyangdipilih.

    3.5SettingsatauPengaturan

    KlikikonPengaturanuntukberalihkemenupengaturan.Termasuk:Connection,Selection,Preference,SMSSetting,Sound,Security,System.

    Klikikondekatuntukkembalikealatpenghubungutamadibagiankananatasalatpenghubung.

    3.5.1ConnectionatauSambungan

    Untukmemastikanbahwaperangkatmodemdapatterhubungkeinternet,Andaharusmengkonfigurasimenuconnectionterlebihdahulu.

    DeskripsiTombol

    Add:Tambahkanfilekonfigurasibaru.

    View/Edit:Lihat/Editfilekonfigurasiyangdipilih.

    Delete:Hapusfilekonfigurasiyangdipilih.

    Apply:Pilihsalahsatufilekonfigurasimenjadifileutama.

    Addinganewconfigurationfile:Untukmenambahkanfilekonfigurasibarukesistem.Adaduamodeuntukmenambahkankonfigurasibaru:KonfigurasiRASdankonfigurasiNDIS.

    KonfigurasiRAS.Initermasuk:ConfigName,DialNumber,APN,Username,Password,DNS,PDPServer,AuthentificationMode,TipePDP.Jikaoperatorjaringanmendukung"Mendapatkanalamatxxotomatis",perangkatmodemdapatmemperolehalamatxxsecaraotomatis.Jikaoperatorjaringantidakmendukung,Andaharusmemasukkanalamatsecaramanual.Silahkankonsultasikandenganoperatorjaringan(U)SIMtentanginformasidiatas.Informasikonfigurasimungkinakanberagamsesuaidenganoperatorjaringan.

    KonfigurasiNDIS(jikaada).Initermasuk:ConfigName,APN,IPAddress,Username,Password,PreferredDNS,AlternateDNS,PreferredNBNS,AlternateNBNS,Authentification.Jikajaringanmendukung"Mendapatkanalamatxxsecaraotomatis",perangkatmodemdapatmemperolehalamatxxsecaraotomatis.Jikaoperatorjaringantidakmendukung,Andaharusmemasukkanalamatsecaramanual.Silahkankonsultasikandenganoperatorjaringan(U)SIMtentanginformasidiatas.Informasikonfigurasimungkinakanberagamsesuaidenganoperatorjaringan.

  • 22

    3.5.2SelectionatauPilihan

    1.Automatic:Sistemakanmemilihjaringansecaraotomatissesuaidenganoperatorjaringanyangdipakaipengguna.Pilihjaringan"Automatic".Sistemakanmenemukanjaringanyangtersediasecaraotomatis.

    2.Manual:Pemakaimemilihdengancaramanual.Jaringanpilih"Manual",kliktombol"Search"untukmelakukanpencarianterhadapjaringan.Tunggubeberapasaatdandaftaroperatorjaringanakanditampilkandalamjendelayangdapatdipilihsesuaidenganstatusyangtersedia.Pilihjaringanyangtepatuntukmenghubungkan.Pilihsesuaidenganoperatorjaringan(U)SIMdantekantombolApplyuntukmemilihjaringan.

    3.5.3Preferensi

    1.Otomatis:Sistemakanmemilihjaringanyangtersediasecaraotomatis.

    2.UMTS/HSPAOnly:SistemhanyaakanmemilihjaringanUMTS/HSPA.

    3.GPRS/EDGEOnly:SistemhanyaakanmemilihjaringanGPRS/EDGE.

    3.5.4SmsSettingsatauPengaturanSMS

    1.SMSCenterNumber:MengaturnomorpusatSMS.AndaharusmengisinomorpusatSMSdenganbenaruntukmenggunakanSMSdannomorakandisediakanolehjaringanselular.

    2.SMSValidity:TetapkanbataswaktuuntukmenyimpanSMSpadajaringan.(Fungsiinimembutuhkandukunganjaringan.)Pilihan:12hours,Aday,Aweek,orthelongestperiod.Pengaturandefaultadalahthelongestperiod/periodeterpanjangyangdiperbolehkanolehjaringan.

    3.DefaultsavelocationforreceiveSMS:LokasidefaultuntukmenyimpanSMSyangditerima:Pilih"PC"untukmenyimpandalamlaptopataudesktopPC,pilih"(U)SIM"untukmenyimpandalam(U)SIM.

    4.DeliveryReport:KetikaAktifkanitemdipilih,jaringanakanmemberitahuAndatentangstatuspesanterkirim.

    3.5.5Suara

    AndadapatmengaturkoneksiJaringansuara,MatikanJaringansuara,dannadaSMSsendiri.MendukungfileaudioMP3,WAV,WMAdanMIDIformat.KliktombolBrowseuntukmenggantifilesuaraumum.SuaratandatersebutpadasisiPC.JikaAndamemilih"Mute",Andatidakbisamendengarsesuainada.

    3.5.6SecurityatauPengamanan

    AndadapatmengaktifkanverikasiKodePINdenganmemilihAktifkanPIN.KetikaitemEnabledipilih,AndaakandimintauntukmemasukkankodePINuntukmenggunakanperangkatmodem.

    KliktombolChangeuntukmengubahKodePIN.MasukkankodePINlamadanKodePINbaru,kliktombolOKuntukmenyimpan.

  • 23

    Catatan:Fungsiinimemerlukandukunganjaringan.

    3.5.7Sistem

    1.Startup

    Jikaitem"Autostartwhendeviceisavailable"yangdipilih,makaOSakanmendeteksidanmengenaliperangkatmodemdanmenjalankanUIsecaraotomatis.

    2.OtomatishubungkanJikaitem"Autoconnect"yangdipilih,ketikaONLINEMANAGERdimulai,ONLINEMANAGERakanmengkoneksikankeinternetsecaraotomatis.

    3.6USSD

    3.6.1MengirimPerintahUSSDyangsudahditetapkan

    1.DaridaftaryangtersediaperintahUSSDpilihperintahyangdiperlukan.

    2.Masukkaninformasilebihlanjutyangdiperlukanuntukmenyelesaikanperintah.

    3.Kliktombol"OK"untukmengirimperintahjaringan.

    3.6.2MengirimPerintahUSSDYangDiperlukan

    1.BukaUSSDmengkonfigurasimengkonfigurasiDialogdengankliktombol.

    2.MenambahkannamadanUSSDyangdiperlukan.

    3.KliktombolPakaiuntukmenyimpandankliktomboldekat.

    4.PilihperintahUSSDyangdiperlukan,kemudiankliktombolOK.

    3.7Bantuan

    KlikikonaplikasialatpenghubungBantuanuntukoperasimenupopup:

    USSD:DataterstrukturLayananTambahan.

    Log:CatatanpengoperasianONLINEMANAGER.

    Diagnostics:Melihatinformasiperangkatmodemkeras,jaringaninformasidanoperasionalinformasi.

    Help:MasukkanBantuanONLINEMANAGER.

    Exit:TutupONLINEMANAGER.

    4.Pertanyaan&Jawaban

  • 24

    JikaAndamenemuikesulitanpadasaatpengoperasian,silahkanlihattabelpertanyaandanjawabanberikut.Jikamasihmenemuikesulitan,[email protected].

    Masalah KemungkinanPenyebab PemecahanMasalah

    Sistemtidakdapatmenjalankanprograminstalasisecaraotomatis.

    Sistemmengalamikesulitanuntukmenjalankanprogramautorun.

    PerangkatmodemModemakanmunculsebagaivirtualdiskdalam'MyComputer'padastartmenu.Klikpadaikoninstallexe.JikaAndatelahmenginstalversisebelumnyadariprogramini,silahkanmenghapusnyaterlebihdahulu.

    Setelahpenginstalan,sistemtidakmenginstaldriverdengansempurna.

    Sistemmengalamikesulitanuntukmenjalankanprogramautorun.

    Instaldriversecaramanual.Programdriverterdapatdalamfolderinstalasi,bukaC:\ProgramFile\ONLINEMANAGER\driver

    Setelahperangkatmodemterpasang,ONLINEMANAGERtidakberjalansecaraotomatis.

    Konfigurasisistemtidakbenar. SilakanmenjalankanONLINEMANAGERsecaramanual.klik"StartPrograms",cariprogramONLINEMANAGERatauklik2xikonONLINEMANAGERpadadesktop.

    1.AndaberadaditempatdimanatidakadajangkauanjaringanHSPA+/HSPA/WCDMA/EDGE/GPRS/GSM.Termasuktempattempatsepertitempatparkirbawahtanah,terowongan,danbeberapadaerahpedesaanyangterpencil.

    1.Pindahkedaerahdenganjangkauansinyalyangbaik.

    2.Perangkatmodemtidakterhubungdengansempurna.

    2.Cabutmodemlalucolokkankembali

    3.SIM/USIMtidakdimasukkandenganbenar.

    3.KeluarkanlaluMasukkankembalikartuSIM/USIMdenganbenar.

    Setelahmenghidupkanulangkomputer,tidakmendapatsinyal.

    4.Perangkatmodemdiposisikansedemikianrupasehinggamempengaruhidalampenerimaansinyal.

    4.Sesuaikansudut/posisiperangkatmodematauaturkembalijarakdenganperangkatelektroniklainnya.

    Ketikaperangkatmodem 1.ONLINEMANAGERbelum 1.Instaldriversecaramanual.

  • 25

    terinstalldengansempurna. Programdriverterdapatdalamfolderinstalasi,bukaC:\ProgramFile\ONLINEMANAGER\driver.

    2.Perangkatmodemtidakterhubungdengansempurna.

    2.Restartkomputer,ataucabutlalucolokkankembaliperangkatmodem.

    sedangdipasang,komputertidakdapatmendeteksinya.

    3.SIM/USIMtidakdimasukkandenganbenar.

    3.MasukkankembalikartuSIM/USIMdenganbenar.

    1.NomorpusatSMStidakbenar.

    1.PerangkatmodemAndatelahdikonfigurasikansehinggatidakmungkinbahwahalituakanperludiubah.Namun,jikafiletersebuttidakadaatausalahhubungioperatorAnda.

    KegagalanMengirimPesan

    2.JaringansibukatauAndaberadadidaerahtanpasinyal.

    2.Cobanantiataupindahkedaerahdengansinyalyanglebihkuat.

    1.AndaberadaditempatdimanatidakadajangkauanjaringanHSPA+/HSPA/WCDMA/EDGE/GPRS/GSM

    1.Pindahkedaerahdenganjangkauansinyalyangbaik.

    2.Jaringansedangsibuk 2.Cobabeberapasaatlagi

    3.APNdifilekonfigurasipenggunasalah.

    3.PeriksaAPNdifilekonfigurasipenggunadalam"KonfigurasiJaringan".

    4.Penyedialayananinternetsedangbermasalah.

    4.Aksesjaringanlokalatauservertargetmungkinmengalamimasalah.Cobauntukmenkoneksiulang

    KegagalanSambunganData

    5.Jenisjaringantelahdipilihsecaramanual,tetapitidakbenar.

    5.MemilihulangjaringanjenissesuaidenganjenisSIM/USIM.

    1.Setelahsambungan,Andatidakdapatmembukahalamanweb.

    1.PeriksabahwaAPNdifilekonfigurasisudahbenar.

    2.BrowserIEmenyebabkanmasalah.

    2.UpgradekeversibaruataupasangulangbrowserIE.

    TerhubungkeInternet,tetapitidakdapatmembukahalamansitusWeb.

    3.SistemoperasiAndamungkinterinfeksiolehvirus.Worm

    3.Gunakanantivirusupdateversiterbaruuntukmemeriksa

  • 26

    Blastermisalnyadapatmempengaruhimenguploaddandownloadalirandata,yangmengakibatkanketidakmampuanuntukmengaksessitusWeb.

    danmenghapusvirus.

    4.AndatelahtersambungkeAPNyangtidakdapatterhubungkeInternet.

    4.HaliniterjadiketikaAndamengubahnilaioperatortelahditetapkandibagianpengaturan.PeriksaentridanmasukkanAPNyangbenardarioperatorAnda.