© 2013 - MetaOps, Inc1

How to get the RESULTS and Put 'WOW' In Every Transformation Initiative

Prepared and presented by: Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB

© 2013 - MetaOps, Inc

Agenda – what you will learn

• Elements of the RESULTS framework

• How they interact synergistically with the four-phases of organizational transformation

• Understand specific methods to utilize in the RESULTS framework

• How to stand out as someone who understands and can lead transformation

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Four Phases of Transformation

MetaOps, Inc.’s• tried-and-true,• bullet-proof,• guaranteed

Organizational transformation process. Transformation Process

When You MetaOps it.

copyright MetaOps, Inc. 2012

R.E.S.U.L.T.S.TM Framework – Organizational Transformation

• R = Reflection

• E = Expectations

• S = Selection

• U = Understand & Plan

• L = Leverage

• T = Transform

• S = Sustain

copyright MetaOps, Inc. 2012

Reflection & Vision: Top management must reflect to develop a meaningful vision of the future – where you are going, what you will look like when you get there. This vision needs balance and to incorporate such critical elements as policies and measurement.

R

© 2013 - MetaOps, Inc6

Reflection & Vision• Who is involved– Top-Most Leaders and key

direct reports, CoE Leader(s)

– Inputs – Company Strategic Plans, existing Mission / Vision Statements

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Reflection & Vision• Actions

–Clarity on what ‘success’ looks like in measurable terms–Organizational Appraisal Planning:

People, culture, process and technology base-line analysis• Capabilities, Alignment, Readiness

for Change• Messaging and communication

planning initiated – who needs to know what right now, why?

–Current-state Evaluation / Appraisal Planning – Set Scope

© 2013 - MetaOps, Inc8

Reflection & Vision• Facilitator Tips

– Consider assessing and using tools to support cooperation and Change in the context of this organization; Sustainable Change Exercise

2006 - Harvard Business Review “The Tools of Cooperation and Change”

© 2013 - MetaOps, Inc9

Reflection & Vision• Facilitator Tips– Neutral to agendas– Remember always:

leaders are not clairvoyant

– No assumptions about what is known / not known

copyright MetaOps, Inc. 2012

Expectations & Alignment:

Effective transformation requires that your organization’s people support your vision and your stakeholders’ agenda(s)E

Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB is a renowned Operational Excellence Thought Leader & Keynote Speaker. He is active in consulting and conducting seminars and training across the United States for businesses and professional organizations. He has developed more than 30 programs for public and private seminars and educational venues, and his programs are customized to his audience and the needs of the organization. Ron is also a co-author / author of five books on operational excellence, including Amazon Best Seller - Driving Operational Excellence.

Ron has personally mentored thousands to get positive results in business generating untold millions in benefits while improving everyone’s work life at the same time, and has completed hundreds of process improvement projects, saving millions of dollars to the bottom line in every functional area of large and small organizations.

Know more about Ron Crabtree:http://www.speakermatch.com/profile/RonCrabtreeMetaOps/

Speaking Topics and Specialties:•Lean Six Sigma Deployment•Operational Excellence•Lean Six Sigma with Sales and Marketing Excellence Techniques•Supply Chain Management & Lean Six Sigma's Convergence•Manufacturing•Financial Services•Government Operations: - Federal, State and Local•Inventory, materials and production management•Call center Operations•Planning & Scheduling•Engineering Process Improvement•Purchasing, Logistics and Warehousing•e-business solutions•Project Management