how to get a whole lot more than just another technical resume

HowtoGetaWholeLotMoreThanJustAnotherTechnicalResume

PerhapsYouCanRelateYouThink: Resumesarenobigdeal.

ResumesareaVERYbigdeal. Youhavenoideawhatkindofdealresumesareanymore.

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HerestheRealDeal:Resumesareonepieceofthecareermovezoo.Theystillplayavitalpartoutinthatzoo,

butotheraspectsarevitaltoo.

95%ofprofessionalsspendsomuchtimeeitherover orunderestimatingthejobmarketthattheyendupfocusingonthewrongthings.

Youdontneedtodoeverything,butyoudoneedtodowhatworks.

Thatswhatthissamplebookisreallyabout:Doingwhatworksintodaysjobmarketforthetechnicalprofessional,

notjustdoing.

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But,first,heresalittlebitaboutme,StephenVanVreede

IamNOTyouraverageIT/technicalrsumwriter.

Iprovide career strategyandconciergejobsearchsolutionsforsenior(15+years)(ITtechExec)andupandcoming(NoddlePlace)(515years)techandtechnical

operationsleaders.MyteamandIfocuson buildingsimplified,targeted,andcertaincareermovecampaigns,beitanexternalsearchoraninternalpromotion.

I'malsoa technicaljobsearch adviserfor TechRepublic, CIO.com,and Dice,whereIhavebeenfeaturedextensively,aswellascoauthoroftheupcomingcareer/lifedevelopmentbook UNCOMMON withbusinessleaderBrianTracy(Summer2015).

Contactmedirectlyat [email protected] orsendmeaninviteat https://www.linkedin.com/in/stephenvanvreede.

Toseewhethermeandmyteamareagoodfitforyou,takeourfree(andanonymous)compatibilityquiz, IstheITtechExec Approach aGoodMatch forYou?

[email protected] 3

SuccessfullyDeliveringMessaging&JobSearchSolutionsforCIOs,CTOs,TechnologyExecutives,ITExperts,Program/ProjectManagers,&BusinessLeadersatTopNational&GlobalCompanies,StartUp&VentureCapitalFirms,GovernmentAgenciesandContractors.Heresjustasample:

CominginSummer2015:ThelatestreleasebyBrianTracyfeaturingStephenVanVreede.Clickheretoreceiveanadvancedchapterrelease:

TheRiseoftheCorporateEntrepreneur

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Now,letslookatthisconceptofwhatworksmoreclosely

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Resumeportfoliosalongwithanindustryfocusedjobsearchstrategyare

themosteffectiveapproachtoday.Thisisnotanopinion.Itisproventimeandagainbytodaysmarket.

Becausewearesocaughtupinit,weoftenforgetthatthejobmarketrunsonsupplyanddemand.Sowhenyouwatchwhatcompaniesdo aspartoftheirhiringtoday(andNOTlistentowhattheysayor

whatexpertssaytheysay),youdiscovertwointerestingthings:

1. Companiesrespondwellwheninformationisdrippedtothem.Theywanttobeintroducedtoyou,getafeelforyou(asummary),talktoyou,learnmoreaboutyou,gettoknowyou,andfinallybe

reassuredthatyoufitin.Inotherwords,itsaprocess.2. Companiesreallywanttobelieveyouareoneofthem. Andthatgoeswaybeyondthelistof

credentialstheystuffjobdescriptionsfullof.(Again,theyoftensayonethinganddoanother!)

Justbecausethemarketisuncertaindoesntmeanyouhavetobe!

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Sowhatisaresumeportfolio?Andwhyisitsoeffective?Mostpeopleseetheresumeasalistofcredentialsandexperience.

Thatswhattheyareusedtoreadingandthatsalltheyknow.Sotheydontwanttogiveitmuchtime.Theyjustwanttotossittogetherandhopeitstandsoutfromthecrowd.Or,perhapsworse,theyendupobsessingovereverysquareinchofit,still

missingthebiggerpicture.

Remember,wecanallproducelistsofcredentials(herearesomeofoursbelowandfeelfreetoreadmoreaboutOurTeam).Thequestionis,though,howwillyouleveragethemtobenefittheonehiringyouthemost?

Hiringislargelydeterminedbybenefits,notbyfeatures!!

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YourTechnicalResumePortfolioArsenal

Resume LinkedInProfile CoverLetter MarketingBrief Bio ThankYouTemplate

InfographicResume ProblemsSolutionsResults(PSR)Page

InnovationPage TestimonialsPage ProjectHighlightsPage

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Onceyoucompleteourinitialsurvey,wewillprepareaCustomizedSolutionProposalthatwillputtogetheraportfoliosolutionsuitedforyouandyourgoalsinthemarket.Formoreonwhyweadvocateforaportfolioapproach,checkoutour

presentation,MoveOverResume,HelloPortfolio.Butallboilsdowntoonething:Wereinterestedindoingwhatworks,notjustintossingoutresumes.

Theresumeportfoliogivesyoumoreroomtofocusonthebenefits.Themoreyoudothat,themorecompanieswanttoknowaboutyou.

Todothat,westartwiththetraditionalresumeasyourfoundationwithaddendaoraddonpagesthatserveasreinforcementstobuildoffthepositioningoftheresume.

Wethenuseaformofdripmarketingtopresentthematerialthroughoutyourdiscussionswiththeprospectiveemployer.

Whenyoudothis,leadershipbeginstopayalotmoreattentiontowhatyouhavetosay.

(Formorespecificsonhowthisworks,checkoutMoveOverResume,HelloPortfolio andMakingtheMostOutofYourResumePortfolio.)

Withuptoa74%reductioninjobsearchtimeoverthenationalaverage,ourresumeportfoliostatspaintaconvincingpicture!

[email protected] 10

Justlikeemployers,whatyoureallywantarebenefits,notfeatures

Youcanalwaysgoitalone.Youcanalwaysreturntothewayyouvedoneitinthepast.

Youcanfollowthe95%andhopeforthebest.Youcansearcharoundandhopetofindsomeonewhocanwriteyouamagicalresumeticket.

Oryoucandowhatworkstoday!(Afterall,isntthatwhatreallymatters?)


WhatItLooksLiketoGoItAloneinTodaysMarket


ReturnfromNoOutsideInvestment/SupportBankAccountWithoutInvestment:$Current (nomoneyspentinitially)TimeSpentonResumePortfolio:~1215hrs(tocreate4resumeportfoliosolutions minuswriterexpertise)TimeSpentonJobSearchLaunch:~30hrs(toconductall4jobsearchsolutions jobsearchagentexpertise)Ifyourtimeisworth$100/hr,thatsamaximumof$4500intimespent supportfromwriter expertiseTimeSpentbyWriter onResumePortfolio&JobSearch:0hrs (at$0)(becauseI am goingitalone)ReturnfromNoInvestment(timeandmoney):$4500($Current $4500+$0)[45hrs spent]ReturnonJobSearchwithNationalAveragesIfeachdayinjobsearchmodecostsyouatleast1hour/daytoconduct,thats$100/day(usingabovefiguresfortimecost).

Usingnationalaverageof240days,thats$2400spent(240hours)Ifeachdaywithoutnewjobcostsyoufromreceivingatleast10%opportunitygain/yr (salary,benefits,worklifebalance),thats$10,000($27/day)onasalaryof$100K/year.

Usingnationalaverageof240days,thats$6480lostReturnfromNationalAverageStats(timeandmoney):$8880($2400+$6480)[240hrs lost]AverageROIAfterTotalInvestment:$13,380 ($4500+$8880)[285hrs spent][Inotherwords,evenifyoubeatthenationalaverage,there isstillasignificantsunkcosttorecoup.]

WhatItLooksLiketoGoWiththeResumeOnlyApproach


ReturnfromTraditionalInvestmentBankAccountAfterInitialInvestment:$Investment(moneyspentonservices)YourTimeSpentonResumePortfolio:~22.5hrs(for4resumeportfoliosolutionsIFofferedelsewhere)YourTimeSpentonJobSearch Launch:NOTOFFEREDELSEWHERE,SO~30HRSBACKONYOUYourTimeInvestment:Ifyourtimeisworth$100/hr,thatsamaximumof$3250inyourtimespentTraditionalFirmsTimeSpentonResumePortfolioWITHNOJobSearch:~15hrs (at$100/hr,thats$1500)ReturnfromInitialInvestment(timeandmoney):$Investment+$1750($Investment $3250+$1500)ReturnonJobSearchwithTraditionalFirmsStatsIfeachdayinjobsearchmodecostsyouatleast1hour/daytoconduct,thats$100/day(usingabovefiguresfortimecost).

Withacurrentaverageof?days(dotheyeventracktheirclientsresults?)asopposedto240fornationalaverage,thats$?saved.Ifeachdaywithoutnewjobcostsyoufromreceivingatleast10%opportunitygain/yr (salary,benefits,worklifebalance),thats$10,000onasalaryof$100K/year.

Soatanunknownaverageof?days(asopposedto240days),thats$?recovered.ReturnfromElsewheres Stats(timeandmoney):+$?AverageROIAfterTotalInvestment:($Investment+$1750)+/ $Unknown[In otherwords,thesunkcostsmountwhilethereturniscompletelyunknownbecauseitisnotmeasured.]

Now,letslookatsomeportfoliosamples.

Itsimportanttonote,though,that


Youcanreviewresumesampleafterresumesample.LIprofilesampleafterLIprofilesample.

(Weveprovidedafewoverthenextfewpagesalongwithsomeexplanationonwhywedowhatwedo.Itsallsoveryacademic!)

ButtheREALquestionis,howwillweleverageourskillsandexperiencetobenefityouthemost?

Thatswhywecustomizeeverythingwedo.Notworesumeportfoliosarethesame.Notwocareerpathsarethesame.

Justlookingatsampleswontmeetyourneeds.Justthinkingaboutthefuturewontgetyouthere.

Justtossingoutaresumetoseewhatstickscanbeafrustratingexperience!866.755.9800stephen@ittechexec.com 15

WhatItLooksLiketoGoWithaResumePortfolioApproach


ReturnfromInvestmentinUsBankAccountAfterInitialInvestment:$Investment(money spentupfront)YourTimeSpentonResumePortfolio:~22.5hrs(for4resumeportfoliosolutions)YourTimeSpentonJobSearchLaunch:~56hrs(forall4jobsearchsolutions)YourTimeInvestment:Ifyourtimeisworth$100/hr,thatsamaximumof$850inyourtimespentOurTimeSpentonResumePortfolio&JobSearch:~50hrs (at$100/hr,thats$5000)ReturnfromInitialInvestment(timeandmoney):+$4150recovered from$Investment($850+$5000)ReturnonJobSearchwithITtechExec Stats(seenextpage)Ifeachdayinjobsearchmodecostsyouatleast1hour/daytoconduct,thats$100/day(usingabovefiguresfortimecost).

Withacurrentaverageof71daysasopposedto240fornationalaverage,thats$1690saved.Ifeachdaywithoutnewjobcostsyoufromreceivingatleast10%opportunitygain/yr (salary,benefits,worklifebalance),thats$10,000onasalaryof$100K/year.

Soatouraverageof71days(asopposedto240days),thats$4563recovered.ReturnfromITtechExec Stats(timeandmoney):+$6253($1690+$4563)[169hrs recovered]AverageROIAfterTotalInvestment:+$10,403($4150+$6253) $Investment[Inotherwords,evenif yoursearchtakeslongerthanouraverages,youstillhavealotofroomtorecoupyourinvestmentasthisshowsa120%returnfromourcurrentmaximumsolutionbundle.]

TheTraditionalResumeYes,youstillneedone.

Infact,itmustserveasthefoundationforyourbrandingapproachtoyournextcareermove.Internalpromotionorlateralmoveorexternaljobsearch,bothneedtobeginwiththerightfoundation.

Andlikeitornot,thatisstillthetraditionalresumealthoughthatdoesntmeanthewaytheresumeisproducedmustbetraditional!

Instead,itmeansthatwestillbuildadocumentthatfallsundertheconceptoftraditionalwhilelookingatitmorefromastrategicpositioningperspectiveinsteadofthetypicallistofcredentialsandexperiencethat95%

ofprofessionalsuse.


Ferdinand Bardo

[email protected] +55 11 99365-9165 | LinkedIn

INFORMATION TECHNOLOGY EXECUTIVE Strategy Road Maps | Enterprise Systems & Applications | Program Management | Infrastructure & Operations

Unify Business Applications, Infrastructure & IT Service Delivery to Propel Business Value & Capabilities

Business Partner & Strategic Liaison Bridge communication gap and transform IT into business partner via focused commitment to understand authentic business needs, develop scalable and forward-looking solutions, and align activities with common business objective.

Leadership Philosophy Infuse entrepreneurial Can Do culture, fostering resiliency and adaptability to energize teams in transforming challenges into breakthrough opportunities.

Focus on Innovation & Academic Learning Experience assembling, guiding, and mentoring diverse, multi-cultural teams committed to perpetual learning. Drive engagement and garner buy-in through tapping into unique perspectives to fuel innovation, unleash creative potential.

PROFESSIONAL EXPERIENCE SHIRE PHARMACEUTICALS So Paulo, Brazil 2010 Present

Head of IT for Latin America | IT Director & Strategic Business Partner Shire Latin America (2011 Present) Progressed rapidly through series of internal promotions to lead all aspects of IT operations in Latin America, including strategic planning, mission-critical business systems and infrastructure management, and service delivery. Collaborated with global IT leaders and regional business heads to develop and align technology strategy road map with business vision.

Business Transformation & Change Leadership Unified IT Operations and Strategic Business Partner roles into single LATAM CIO-level position. - Drove efficiency and aligned technology to meet business and dynamic local market needs for Shire. - Optimized federated IT operational model, adopted by corporate IT leadership as international support standard. - Facilitated collaborative development of Vision Into Action strategy. - Defined program objectives, performance metrics, and balanced scorecard. Deployed tracking/reporting solution. Instituted ITILs Continual Service Improvement (CSI) Plan for LATAM encompassing structured stakeholder management

plan, requirements management methodology, communications strategy, and iterative process improvement plan. System, Platform & Enterprise Application Optimization Guided adoption of SaaS CRM (Salesforce.com) to 7 regional markets in < 1 year, connecting sales, commercial, and

medical teams with patients and physicians. Met unique and onerous regulatory requirements for each country market. - Drove sales effectiveness, business visibility, sped development and market delivery. - Earned Shire Corporate Award and had CRM solution adopted as standard in US and EMEA. Honored with Shire Corporate Award for excellence in planning and rollout of SAP ERP across LATAM. Evaluated business

needs to define out-of-the-box options, custom configurations, and deployment/delivery plans for SAP modules. Implemented Building and Condition Monitoring Systems (BMS/CMS) at multiple Shire Lab facilities. Managed teams in

vendor selection/relations, resource administration, and delivery. Directed ongoing support for lab equipment/tools. - Improved monitoring, predictive maintenance, risk control, and pharmacological quality control compliance at labs. Led strategic projects, including data serialization, to enable tight data tracking and tracing controls for drug batch

pedigrees to meet country-specific regulations in Latin America while minimizing exposure to fraud and counterfeits.

Strategic Project Manager Latin America Human Genetic Therapies Business Unit (2010 2011) Directed cross-functional teams through all project lifecycle phases for strategic initiatives spanning multiple business disciplines, including regulatory compliance, pharmacovigilance, QA, IT, technology infrastructure, finance, HR, supply chain, and commercial operations. Evaluated business needs to devise comprehensive project plans.

Transformational Project Leadership Implemented formal Project Management Office (PMO) for business unit and Latin American operations, with Project

Management Framework, corporate standards, and best practices to optimize resource utilization and solution delivery. Directed key commercial development/product launches to expand presence of Shire HGT across Latin America.

Qualifications 14 Years of Technology Advancement,

Operations & Project Excellence

Progressive Leadership Roles at Fortune 500s & Entrepreneurial Startups

Innovative, Intuitive, Insightful, Energetic & Action-Oriented Leader

- MBTI: Extraversion, Intuition, Feeling, Perceiving (ENFP)

- DiSC: Influence, Dominance (iD)

MBA, BS Degrees & Executive Programs - USP, FGV, Harvard, MIT & Stanford

PMP, ITIL, COBIT, Six Sigma Credentials

Sheree i5CalloutSample 1

Ferdinand Bardo Page Two | +55 11 99365-9165 | [email protected] FBCO So Paulo, Brazil 2006 2010 Chief Technology Consultant | Program Portfolio Director Launched advanced technology systems research, development, and consultancy firm while pursuing MBA and PhD. Led strategic planning, business model development, organizational structure design. Guided teams in tactical execution of projects for clients in government, energy, financial services, pharmaceuticals and biotechnology.

Assembled elite team focused on technology research innovation and confidential solution development programs. - Led research and development of communication systems and protocols for Spains General Consulate in Brazil.

DIGITAL HOME NETWORKS (DHN) So Paulo, Brazil 2002 2006 Business Unit Director | Technology Leader Co-led start-up and growth of digital interactive media content firm Criomedia, positioning for high-value acquisition by Cinzel/Elo Group company DHN, focused on solution development and consulting. Established and nurtured relationships with federal/state government agencies and key clientele. Oversaw sales/operations leadership and large-scale project management for technology development and integration initiatives for government, construction, banking, aeronautical, chemical, and other sectors. Prepared business plans, SWOT analyses, and balanced scorecard reports.

Instituted formal project management practices to streamline implementations and drive team productivity. Advanced IT service and project delivery to enhance customer user experience and stimulate incremental sales growth.

TERRA LYCOS, INC. So Paulo, Brazil 2000 2002 Information Technology Manager Bumeran.com Brazil Property Coordinated IT services and infrastructure management for Bumeran.com business unit of Telefnica Group. Engaged Brazilian affiliate in R&D Web product design and development initiatives. Gathered and analyzed requirements of end users and key business stakeholders to identify needs and define solution strategies. Managed relationships with vendors, technology partners, and service providers.

Prepared and presented business cases detailing value and investment return (ROI, IRR, NPV) to executive leadership. Leveraged proven development methodologies (SDLC) to streamline product development workflows.

ACADEMIC ACHIEVEMENTS & RESEARCH Developed systems of scientific visualization and simulation as new research foundation lead at Nuclear Energy Research

Institute. Crafted vision and aligned strategy with industry standards. Led project management practice adoption. - Forged and strengthened corporate partnerships to fuel innovation and drive practical application of research. Fostered ongoing collaboration with Centers of Excellence at NASA, Drexel University, National Nuclear Commission

(CNEN/PEN), University of So Paulo (USP), and Getlio Vargas Foundation (FGV). Invited Professor for Drexel University MBA, Engineering, and Finance programs; active Professor at USP and FGV. Awarded National Science Foundation funding for various products. Led intellectual property (IP) development, securing patented and trademarked products/solutions.

EDUCATION & EXECUTIVE TRAINING MBA Master of Business Administration, Project Management GETLIO VARGAS FOUNDATION (FGV)

PhD Nuclear Technology (In Progress Hypothesis Approved) UNIVERSITY OF SO PAULO/NUCLEAR ENERGY RESEARCH INSTITUTE (USP/IPEN)

BS Bachelor of Science, Nuclear Physics UNIVERSITY OF SO PAULO, INSTITUTE OF PHYSICS (IFUSP)

BS Bachelor of Science, Computer Science LAUREATE INTERNATIONAL UAM

Massachusetts Institute of Technology (M.I.T.) Executive Program on Strategy & Innovation Harvard University Executive Program on Negotiation (PON)

Stanford University Graduate School of Business Advanced Project Management Program

CERTIFICATIONS & CREDENTIALS PMP Certified Project Management Professional - PMI CSSBB Certified Six Sigma Black Belt UT Knoxville COBIT 5 Foundation Certification ISACA/APMG

ITIL v3 Intermediate & Foundation Certifications - OGC Brazilian/Spanish Government Security Clearances Stanford Advanced Project Management Certified

Fluent in Portuguese (Native), English & Spanish; Proficient in German

Team Leadership: Infuse love for life-long learning along with ability to embrace new challenges and grow in knowledge of emerging technologies into leadership approach to inspire and breed success. Agility to transition among different management styles along Autocratic-Coaching-Democratic continuum based on teams, client needs, and project at hand.

Project and Program Management: Champion action that is deliberate with an End in Mind focus to drive results, fulfill commitments while eliminating scope creep, and turnaround problem projects, programs, and client relationships.

Stakeholder Relations: Forge strong, lasting relationships with all internal/client stakeholder levels, ensuring total alignment between milestones/deliverables and underlying needs to increase satisfaction and promote business value.

IBM CORPORATION (IBM Software Group, Tivoli Services) Anytown, USA 1998Present

IBM Certified Senior Project Manager | PMO Team Lead | Program Manager (2006Present)

Lead major projects and strategic programs through all lifecycle phases in Waterfall and Agile environments. Direct teams in analyzing stakeholder needs, prioritizing initiatives, and assigning resources. Coordinate risk management, client communication, and status reporting activities. Ensure that project plans, milestones, and deliverables completely align with stakeholder requirements. Prepare SOWs, WBS, DOUs, and PCRs. Mentor team members and coach project managers in project planning, scheduling, execution, and budget management. Manage consulting, deployment, and support of Tivoli solution suite.

Selected Projects & Programs

Tivoli Netcool Service Quality & Business Service Manager Deployment: Named Project Executive to lead a multi-release project engagement to provide end-to-end service quality management for unified services platform.

Event Management Solution Integration: Served as Senior Project Manager to migrate client from legacy systems to unified Tivoli event management solution.

TivoliIBM Global Services Alliance, IBM Office of the CIO: Defined strategy roadmap, created jointly aligned program, and led collaborative initiative to spark internal volume growth and cost savings with single sign-on, infrastructure monitoring, configuration management, service management, and license management solutions.

Identity Management Implementation: Led project team in installation and upgrade of IBM privileged identity management solution through design, initiating, planning, executing, controlling, and closing phases.

Project & Program Highlights

Engaged project sponsor and key stakeholders to define scope and timelines as well as to gain buy-in and SOW acceptance.

Participated in Project Executive Steering Committee to share best practices.

Established project governance structure to document/manage risks, creating solution to mitigate system downtime from poorly defined on-call support procedures.

Led through change/issue management to successful, on-time project closure.

IBM PROJECT MANAGER, PMP, MBA IT PROJECT & PROGRAM MANAGER Anytown, USA | LinkedIn PMO LEADER & PROJECT MANAGEMENT CONSULTANT [email protected] | 555.1212

PROPEL 100% ON-TIME, ON-BUDGET, ON-SCOPE DELIVERY OF STRATEGIC PROJECTS & PROGRAMS

PROFESSIONAL EXPERIENCE

Transform client relationships by expediting turnaround of at-risk projects

Lead PMO efforts to leverage consistent PM processes and methodologies across all service practice areas

Key Clients:


Cost Savings & Performance Improvement Initiatives

Delivered $3M in IT asset and service management licensing savings in just 6 months and $1M in internal licensing savings via detailed software usage analysis projects.

Boosted recovery times up to 15% for mission-critical applications while slashing average system downtime as much as 50% with process improvement programs.

Strengthened project controls and oversight to facilitate SOX 404 compliance.

Honors & Awards

Honored as 2-time Win IBM-Service Excellence Award winner in the past 9 months.

Received consistent > 90% Customer Satisfaction Survey scores, among IBMs best.

Selected for highly prestigious IBM Project Executive Mastery Program and earned executive sponsorship for Leading@IBM Management Development Program.

Recognized with 2007 Tivoli General Manager Award for exceptional teamwork during IBMs Global Configuration Management Service strategic outsourcing initiative.

Project Manager | Team Lead, Tivoli Americas Customer Satisfaction Project Office (20002006)

Hand-picked to lead cross-functional teams to expedite resolution and affect lasting change for high-profile, at-risk accounts such as eBay, Ford Motor Company, TDBank, Cisco, and Centerpoint Energy.

Assumed control and met stringent fulfillment parameters in the face of significant C-level executive attention.

Team Lead | Software Support Engineer (19982000)

Brought on board as Microsoft Technical Lead to provide expertise for the business adoption of Microsoft as a strategic platform. Partnered with product teams to provide defect support by translating use cases into technical solutions.

Optimized Tivoli product definition, development, testing, and release strategies.

** ** ** ** ** Early career history as Technical Sales Rep in manufacturing, B2B, and medical equipment segments. Earned MCSE and

recruited by ADP as Technical Support Specialist.

MASTER OF BUSINESS ADMINISTRATION (MBA) University Name

MASTERS CERTIFICATE, PROJECT MANAGEMENT George Washington University

IBM CERTIFIED SENIOR PROJECT MANAGER IBM

BACHELOR OF SCIENCE (BS), INDUSTRIAL MANAGEMENT University Name

CERTIFIED PROJECT MANAGEMENT PROFESSIONAL (PMP) Project Management Institute (PMI)

ITIL FOUNDATIONS CERTIFICATION IN IT SERVICE MANAGEMENT ITIL

IBM TRAINING & CREDENTIALS Leading@IBM Management Development Program Graduate

IBM Project Executive Master Program Graduate

EDUCATION & CREDENTIALS

IBM PROJECT MANAGER, PMP, MBA IT PROJECT & PROGRAM MANAGER Anytown, USA | LinkedIn PMO LEADER & PROJECT MANAGEMENT CONSULTANT [email protected] | 555.1212

Managed projects in:

SaaS Web Response Monitoring

Cloud APM

Systems & Endpoint Management

Storage Management

Network & Security Management

DD OO NN AA LL DD TT UU RR NN EE RR 314.698.4215 Moline, IL 61616 [email protected] www.linkedin.com/in/donturner

PP RROO FF II LLEE :: PP RROO JJEECCTT MM AANNAAGGEE RR

Increasing Efficiency Raising Profits Exceeding Expectations

Engineering, procurement, and construction project management specialist with extensive experience successfully executing multi-billion dollar projects. Bi-lingual leader with international perspective, bringing the right people together to accomplish big-picture goals and achieve results. Consistently recognized for anticipating the unexpected, masterfully working through issues without compromising quality, schedule, or budget.

PROFESSIONAL EXPERIENCE

Deere & Company Moline, IL 2011-Present Manager/Project Planner Manage all aspects of 60+ projects simultaneously, facilitating a comprehensive project plan including charter, scope, work package, and a detailed schedule as well as a risk management plan. Perform earned value management (EVM), applying extensive analytical and engineering expertise to stay ahead of issues.

Project Manager of the Year recipient, recognized for introducing project management methodology to the Deere facility and effectively changing the culture through coaching teams on project controls. Streamlined processes, driving business from $116,000 to $1.2M through these initiatives and leading to replication throughout other facilities.

Saved $5M by managing and monitoring critical overseas supplier to ensure on-time delivery. As a result, this notoriously late supplier delivered equipment three days ahead of schedule.

Instrumental in Mach I Business Transformation, supporting the facilitation, resource loading, and budget to consolidate multiple POs into one system utilizing SAPs global technology platform. In the process of replicating this transformation in locations around the world.

Planned and executed $14.2M project installing state-of-the-art technology to increase productivity and produce higher-quality parts. Received 150% return on investment to date.

Received widespread recognition for creating dashboard project summary using Primavera that captures status for over 100 active projects.

Developed performance metrics report to give upper management project status visibility. Process evolved into the performance management standard throughout the organization, capturing details on customer satisfaction and rating overall project execution.

Bridgeline Salt Lake City, UT 2009-2011 Project Engineer/Assistant Manager Profitably perform project management and engineering oversight on mega-projects exceeding $250M in construction costs. Executed master schedule, mitigating risks, resolving issues, and utilizing PM tools and methodology to ensure success. Motivated teams to exceed project goals, communicating progress to senior management, stakeholders, and vendors.

Isolated build discrepancy in boiler requiring major retrofit and potential 2-month project delay. Instrumental in creating solution to overlap schedule and identifying workaround, enabling us to meet deadlines and attain $1M bonus.

Promoted to assistant manager based on demonstration of commendable engineering and management skills.


DON TURNER Page 2 [email protected] ABC Engineering Salt Lake City, UT 2007-2009 Project Engineer Managed all civil field-engineering activities, including concrete, earthworks, structural steel, mechanical, and architectural finishes. Coordinated with multiple contractors, enforcing OSHA regulations, synchronizing scope of work with contractor and site manager, and ensuring overall quality of project. Created and administered complete project schedule, monitoring progress, coordinating safety training, resolving discrepancies in milestones and in design. Performed takeoffs, bidding, and cost estimation in addition to ordering and receiving all construction materials. Inspected structural bolts, welding, piping, rigging, and building, identifying and resolving issues while working with general contractor to safeguard design quality.

Erected over 80,000 tons of steel for one of the nations largest coal power plants, Prairie State Energy, managing team of 246 people and $400M budget. Completing project ahead of schedule, earning $1M performance bonus for completing the job sooner than promised.

Saved $2M+ in labor costs, detailing each piece of steel per specification to enable ironworkers to quickly match and erect building components. Standardized this process across the project, reducing overall construction time considerably.

Exceeded record for accuracy, achieving 0.01 accuracy over a 500-foot plumbing run; average tolerance is 0.01 per 40 feet.

Installed roof, boiler, coal cone, and mechanical equipment with near-perfect precision, capturing the attention of the general contractor, Bridgeline, and garnering an offer to become a project engineer for their company.

TECHNOLOGY SKILLS INCLUDE:

AutoCAD 2010

RISA 2D & 3D

Hydro CAD

MATLAB

Primavera P6

BID4BUILD

Micro Station

Steel Erection

SolidWorks

Sage Timberline Office

QuickBooks

Microsoft Office/Project

RS Means

OSHA 30

TRNSYS 16.1

EDUCATION & CERTIFICATIONS

NEW JERSEY INSTITUTE OF TECHNOLOGY Master of Project Management, December 2013 Certificate of Project Management, 2013

LAWRENCE TECHNOLOGICAL UNIVERSITY, Southfield, MI

Bachelor of Science, Civil Engineering, 2008

OAKLAND COMMUNITY COLLEGE, Royal Oak, MI

Associate of Science, Construction Management Technology, 2005

PMP Certification (in progress)

Certified Welding Inspector (in progress)

Primavera Certified (2010)

QuickBooks Certified (2010)

Microsoft Office Certification (2012)

Engineer-in-Training Certified (in progress)

OSHA 30 Certified (2009)

Bolt Inspector Certified (2009)

Resume Samples by Category

Consulting, Program & Project Management

Technology Leadership: CIO, CTO & IT Executive

Technology Sales, Business Development & Engagement Management

Sheree i5CalloutIt's difficult to include every type of resume for every industry here; our goal is to give you enough of a sampling to recognize that we customize based on your needs/goals.

Twopagetechnicalresumesstilloutperformanyothertype.

Althoughsomeexpertsaresaying toproducelonger,moreindepthtechnicalresumes(orrsums forthepurists), themarketdoesotherwise.

Inotherwords,actionsspeaklouderthanwords.

Thereason?Becausetheresumehastomeetsomanydifferentneedsandpreferences,fromtherecruitertotheHRgatekeepertotheactualhiringmanagerandabove.Thehiringmanagermightlikethelongeronebuttherecruiterwont

(andthereforemightnotpassiton).

Ourgoalistousethetraditionalresumetogetyoupastthegatekeepersandcalledinfortheinterview.Thentherestoftheportfoliowilldripthemoreindepthdetailsasyougothroughthehiringprocess.Becauseyouwillhaveacompleteportfolio,forthoseopportunitieswheremoredetailisneeded,youwillbereadytoprovideitandtoenhanceonthehighlightsthattheresume

provides,butyouwontoverwhelmthemwithtoomuchinforightupfront.

(Peoplelikemoreinfowhentheyareinterested,buttheyabsorbitbetterinchunks.)


Formoresamples,checkoutourlatestResumeMakeovers:

Wevebeenaskedseveraltimestoprovideresumemakeoversbyvariousindustryandnewoutlets(seeabove).HereareourtwolatestonesthroughCIO.com:

ResumeMakeover1:JusttheFacts(andonlythepertinentones)"WhatsurprisedmemostwashowunexpectedlyexcitedandmotivatedIwaswhenIsawtherevisedversionforthefirsttime.Now,Ihaveagreatmarketingplatformthatwilldoamuchbetterjobofpresentingme,highlightingmystrengths,anddeliveringmymessagetopotentialemployers.Aresumeisalivingdocument,andnowI'vemadeitpastthe'resurrection'andaminagreat

positiontobeabletotweakandfinetuneitfordifferentopportunitiesandmarkets,"DavidThorburnGundlach.

ResumeMakeover2:PresentationDictatesResponse"IfiguredmyresumewassomethingIshouldjustbeabletodoonmyown.Butthefinishedresultsexceededmyexpectations,whichwassurprising.WhileIhadnopreconceivedideasofwhatthecompleteddocumentshouldlooklike,IdidnotknowthatStephencouldorganizesucharadicaltransformationwiththesamebasicinformation.HewasabletotellmystorybetterthanIwas. My

resumeisnowapropermarketingdocumentandnotjustalistoffactsandnumbers,"JohnChavner.


LinkedInProfileWeregoingtouseCoFounderStephenVanVreedesLIprofileasasamplebecauseithasawidearrayof

optionswecanusetoenhanceyoursocialmediabrand.

ClickHereforStephensProfile

Frompresentationstopublicationstovideotoinfographicstoblogposts,LinkedInallowsustheopportunitytocombinemultimediawithourworkhistoryoverview.

ItsimportanttorememberthatLinkedInshouldNOTbearepeatofyourresume.ItshouldbeoptimizedforLIsearch,morehumanandpersonable,andcarefulnottodiscloseanyclassified

orovertlyprivateinformation.


AlthoughLImightjustbeabigRolodextoyou,tohiringpros,itismuchmore.Therefore,theLIprofilenowrivalsthetraditionalresumeinlevelofimportance.

BUT,itplaysamuchdifferentrole.

ProblemsSolutionsResultsIftheresoneareaofmissedopportunityinthetechnicaljobmarketrightnow,itiscandidatesinabilitytoshowcaserealproblemstheytackled,howtheytackledthem,andwhatthebusinessvalueresultswere.

ThisiswhereaPSRpagecanbemostbeneficial.ItcanexpandonthetraditionalresumeandLinkedInhighlightsbygoingintomoredepthon24ofthetopprojectsyouhaveworkedon.Itsalsoagreatplacetoflauntyour

softskills,whichareinhighdemandinthetechnicalmarketrightnow.Thispageisbestusedattheinterviewassomethingyoucanbringwithyoutohandtothehiringexec.

FormoreonthePSRpage,checkoutIsPSRPartofYourResumePortfolio?


Peter Farnsworth

2726 Finck Boulevard | San Diego, CA 93829 [email protected] | (412) 839-3626 | LinkedIn

PROBLEM-SOLUTIONS-RESULTS HIGHLIGHTS Business Intelligence (BI), Business Analytics & Performance Management (PM) Reporting

Problem Internal agency had a significant problem with the use and effectiveness of large volumes of data, including:

Inconsistent and decentralized data schema, disparate data sets, and reporting mechanisms. Non-repeatable data reports and operational reports not readily available for local decision making.

Solutions Transformed the enterprise strategy for data management and deployed the highly adaptive, scalable Cognos Business Intelligence, Analytics, and Reporting engine. Integrated Cognos with existing enterprise platforms.

Created a holistic approach to turn silo-based data into an agency-wide asset for actionable business intelligence. Worked with teams of analysts to mine data for strategic insights into performance improvement opportunities. Instituted stringent financial reporting and budget formulation models.

Results Delivered strong data and reporting standards that spurred overall usage, improved governance, and strategic decisioning.

Captured a 13-fold increase in meaningful report usage, from 1,000 reports to 13,500+ reports weekly while significantly reducing duplication and overlapping of functionality.

Expanded the number of users for standard reporting and analytics from 8 people to more than 13,000. Increased data set accessibility by 8 times. Delivered nearly $4.4M in 3-year cost savings, helping the agency to meet budget reduction goals.

Hiring Examination & Testing System

Problem Client required an immediate solution to a problem surrounding the security intrusion and virus crash of the system used in hiring examinations. The business identified QuestionMark software as the solution to be implemented.

Evaluated standard solution approaches available to client, weighing time, investment, and opportunity cost. Build out of new environment with on-premise system with an 18-month time line and a $206K up-front cost

for infrastructure, licensing, certification and accreditation, as well as installation and configuration. Acquisition of a hosted or managed service solution with a 14-month minimum time line, hosting costs of

$50K, and C&A costs considerably higher than that.

Solutions Investigated alternatives and discovered that a sister agency had an existing QuestionMark installation.

Results Deployed the solution within 6 months while avoiding having to navigate the C&A and AAR processes.

Negotiated a shared cost licensing option with client expenses at just $8K, saving $978K over 3 years. Met long-term objective to improve distance learning, as QuestionMark is integrated with the AgLearn LMS.

Microsoft SharePoint Solution

Problem Client had a legacy Lotus Domino / Notes instance to be de-commissioned and replaced with MS SharePoint Server. All of the intranet sites and collaboration forums needed to be migrated to work with SharePoint.

Solutions Completed an in-depth analysis of the business needs to understand the who, what, when, where, why, and how related to the use/non-use, processes, administration, and training requirements.

Led SharePoint site development as well as custom XSLT and report development activities. Managed the production launch and cut-over to SharePoint 2007 and the subsequent upgrade to SharePoint 2010.

Results Transformed SharePoint into the Go To platform for team collaboration as well as knowledge sharing and management.

Consolidated the number of sites from 1,223 to 1,041, a 17.5% reduction. Generated a 2-fold increase in the user base, from 4,000 to 8,000 while adding new enterprise capabilities.

Sheree i5CalloutWe limit the PSR to one page, showcasing 2-4 problems; we don't want it to be a thesis but more in depth than the resume.

InnovationPageOftenwehavethistendencywhenpresentingourexperiencetogetstuckinthepast,onwhatwevedone.Butapotentialemployerislookingintothefuture.Soheorshehastomakealeapfromyourpastintothefuture.Themoreyoucanhelptheemployermakethatleap,theeasieritwillbeforhimorhertopictureyouinthat

role.Theinnovationpageismeanttohelpwiththat.

Itisagreattoolforconsultants whoarelookingtocomeinandmakeabigimpactquicklyorforinternalpromotions,whereyouhavekeyideasonwherethecompanyshouldheadandhowtogetthere.However,itcanworkwellasapostinterviewtoolfortheexternalcandidate,whereitcanbeforwardedtotheinterviewer

aspartofyourthankyounoteshowcasingideasandconceptsyouvebuiltfromyourpastexperience.

Thisissomethingwehighlyrecommendforthosecandidateswhomightbeconcernedaboutage.Hereyoucanleverageyourhardearnedexperiencewithyourfuturevaluetothebusinessorindustry.

FormoreontheInnovationpage,checkoutBuildinganInnovationPage.


Peter Farnsworth


STRATEGIC BUSINESS SOLUTIONS IDEAS The following list is an overview of possible ideas and innovations to use IT to enhance business operations across the organization. These concepts are general issues Ive faced across industry.

Mobile Data Collaboration Option

Situation Many companies struggle to effectively compile field data, with no good solution in place for the accurate and timely entry and sharing of data collected in the field. In addition, data sets often require entry into multiple, duplicative systems so that the data is delivered to the proper decision makers to assist with the safeguarding of resources.

Action Needed Examine needs of users deployed at multiple locations.

Lead the development of a cutting-edge mobility solution using an open architecture with APIs. Leverage the service-oriented architecture (SOA) framework to drive integration with existing business systems and

third-party applications. Design and implement an enterprise data architecture.

Potential Result Implementation of a mobile device-agnostic field data entry solution capable of real-time or batched uploads.

Standardization and strengthening of data reporting, data mapping, and data analysis capabilities. Delivery of a Web certification-based training program with real-time Electronic Program Support System services.

Workforce Planning & Organizational Development Initiative

Situation To meet demands for delivering more value on a leaner budget, requiring independent analysis of the IT strategy, the organizational structure, and the workforce capabilities.

Action Needed Engage a premier information technology research and advisory firm to apply proven methodologies, tools, and research to build a strategic road map to reach the desired target state of the IT organization.

Potential Result Defination of a road map to transform IT and the underlying organizational structure.

Identification of a core focus on driving SDLC process maturity with future data management transformation plans. Realignment of the IT Customer Service and Business Applications Center of Excellence (COE) along with the

Business Process Management Center of Excellence and the Data Management Steering Committee. Clarification of individual team roles and responsibilities, and creation of a definitive talent management and

training plan.

IT Governance Framework

Situation Lack of a way to ensure that capital investments in IT are effective and efficient. In addition, no formal mechanism exists for setting a clear path to strategic change in IT and data management.

Action Needed Serve as ITs strategic liaison to the Information Technology Governance Board (ITGB).

Redefine the customer engagement model organization-wide. Direct portfolio management program development with real-time tracking, metrics, and financial management.

Potential Result Streamlining of IT governance practices and bolstering of the ability of the Governance Board to validate the cost-benefit and return on investment (ROI) of various technology initiatives.

Sheree i5CalloutAgain, we limit this to 1 page; just enough to get the point across that you have ideas and solutions relevant to the industry/position.

ProjectHighlightsIfyouhavealotofprojects,somanyyoucantreallygointomuchdetailontheresume,aProjectHighlightspage,isagreatoption.Thisworksespeciallywellforconsultants,contractors,andthoseworriedaboutjob

hopping.Butreally,intodaystechnicalmarket,wecanallthinkofkeyprojectsthatwewanttoshowcasemorethanourresumeallowsroomfor.

TheProjectHighlightspageisgreattobringwithyoutotheinterview.Itshowsthatyouarepreparedtotalkaboutyourexperienceinmoredepth.

ItisntquiteasspecificasthePSRpageearlier,whichhighlightsonly24projects;itismeanttobemoreofanextensionoftheresume,providingalongerlistofprojects.


Anish J. [email protected] | +91 777 555 1212

Project & Engagement Details Client: Voestalpine Linz, Austria Industry: Steel & Capital Goods Role: Managing Consultant (09/2012 04/2013)

Resolved core issues to get the failing program back on track to create an intuitive common user interface (Netweaver-based container) with WebDynpro ABAP customizations. Identified stakeholder needs and collaborated with offshore teams. Solidified an at-risk client relationship in just 2 months by injecting a focus on core requirements and

collaborating with offshore teams in Agile Development processes. Secured 250K in add-on business (change request) after salvaging the Cockpit project back to green

status. Enabled the necessary functionality to create a unified business solution approach. Technologies: SAP, Microsoft Access, Netweaver Business Client, WebDynpro, ABAP.

Client: Reiter Textiles Winterthur, Switzerland Industry: Industrial Textile Machinery Role: Project Management (06/2012 08/2012)

Supported a major global greenfield SAP implementation. Created a common core that was fully aligned with the enterprise structures and processes. Led weekly meetings and client communications. Evaluated project risks and risk mitigation measures. Assigned and monitored team tasks and tracked issues. Transitioned highly fragmented and localized systems to create a global and synergistic solution that

still offered flexibility for meeting local business needs. Streamlined solution delivery and enhanced execution capabilities by aligning delivery dates with the

development schedule and lead times for packages IT1, IT2, and UAT. Technologies: SAP.

Client: UBS Zurich, Switzerland Industry: Financial Services Role: Project Manager (01/2011 12/2011)

Managed the relationship with the UBS project manager and executive team, including the Risk Effectiveness Program Steering Committee, to deliver the MyAloe Key Risk Indicator Solution for global risk management, assessment, and metrics reporting (REP action 5) using the SAP Business Server Pages framework. Fostered stability and a positive client environment despite being assigned mostly inexperienced

developers and global delivery resources to the project team. Established transparent communications with the client leadership and drove the focus on solution

delivery. Led the front-end screen and application flow design in BSP, including the logic for the SAP database

design. Technologies: SAP Business Server Pages.

Client: British Petroleum London, United Kingdom Industry: Energy / Oil & Gas Role: SAP Portal Lead (06/2010 12/2010)

Transformed the performance of an at-risk project to optimize BPs global SAP Portal for HR. Identified critical touch points by hosting client workshops and evaluating functional requirements. Directed test plan development and execution for seamless portal transport across the global

environment. Led onshore and offshore teams to totally revolutionize the user experience within an expedited time

line. Technologies: SAP HR Portal, Knowledge Management.

MarketingBriefs&InfographicResumes

Wegetalotofquestionsaboutthe"real"valueofinfographicresumesintoday'stechnicaljobmarket.There'snodoubttheyarevisuallyappealing,andmanycandidatesbelievetheywillmakethemstandoutfromthecrowd.We'vebeenwatchingthetrendof

infographicsdevelop,andourcurrentstanceisthattheyareusefulasanetworkingtooleitherwhenplacedonsocialmediaprofiles,personalwebsites,orsentdirectlytoanetworkingcontact.Theycanbeaformof"marketingbrief"(anothertoolweuse

inourresumeportfolio)thatintroducesyour"highlights"toanewconnection.

Butasfarasbeingeffectiveasacompletereplacementofthetraditionalresumeformat,theyaren'tthereyet.Inevitablyafteryoupassalongyourinfographicresume,apotentialemployer(ifheorshewillevenaccepttheinfographic)willstillaskforyour "real"

resume(eventhoseofyouinthemore"creative"or"graphic"fields).

Soourpositionhereisthattheycanbeaneffectivepersonalbrandingtoolyoucanuseaspartofyournetworkingefforts,but theyfallshortofreplacingthetraditionalresumealtogether.

Thatmeanstheyaregreataspartofthewholeportfolio!


Sheree i5CalloutInfographic resume/bio

Lets dialogue. Connect with me on LinkedIn: www.linkedin.com/in/anishj

18+ Years of Technology Consulting & Solution Delivery.

Extensive Global & International Client-Facing Experience. Lived and Worked in

the US for 7 Years followed by Switzerland for 12 Years.

Passion for Delivering on Authentic Client Needs is at the Foundation

of my Drive to Service Excellence and Solution Fulfillment.

Contact Information: Phone: +91 777 555 1212 Email: [email protected]

Education MS, Computer Science

Boston University

BE, Computer Engineering

Bombay University, with Honors

Certifications IBM Project Management Fundamentals

Certificate

Licensed mySAP Enterprise Portal

Technical Consultant

Technical Solution Delivery

Areas of Specialty SAP Enterprise Portal, mySAP, SAP Mobility,

SAP R/3 Basis

HR & HCM Modules (ESS/MSS), APIs, Oracle,

Custom Business Applications, IBM WebDynpro

Anish J. Technology Consulting Leader & Delivery Executive Achievement Record

1995-Present Technology Consulting Leader & Project Manager Other Roles: Managing Consultant, BA, Team Lead, Solutions Engineer, Web Developer

Switzerland (CH): IBM Global Business Services (11 Yrs) PwC (1 Yr)

United States (USA): Infinity Software (5 Mos) PwC (3 Yrs) Primix (3 Yrs)

Industries & Clients

Manufacturing & Capital Goods Technology Voestalpine Emirates Aluminum 3M Intel Compaq Ericsson NEC

Allied Signal ABB Amdahl Corporation

Insurance & Financial Services Consumer, Retail & Food Services UBS St. Paul Companies CNA Nestl British American Tobacco

D&B Florida Dept. of Insurance Firmenich Migros

Transportation, Oil & Gas Entertainment & Higher Education BP Shell Oil IATA BC Transit Universal Pictures Princeton University

Sheree i5CalloutMarketing brief

TestimonialsItmightseemawkward.Itmightseemabitoutofyourbox,butweareseeingtestimonialspageshaveasignificantimpacton

thetechnicaljobmarket.

Inanenvironmentwherethesofterskillsandculturalfitareplayingabiggerrole,whatyourendusers,colleagues,andleadershiphavetosayaboutyouismorerelevantthanyoumightrealize.Therefore,compilingastrongtestimonialspagecanhaveabig

impact.Itsgreattouseaftertheinterview(sendalongwiththeThankYou)ortobringtoasecondinterview,whereyoumight bemeetingwithteammembersorcoreleadership.

Many,manytechnicalprofessionalsmisstheboatonthis,butyoudonthavetobeoneofthem.Startpullingoutthosekudoslettersandemailsthatyoudidntthinkmuchofbefore,andthinkabouthowtheycanbeleveragedtodothetalkingforyou.

Thinkofitthisway:Youdonthavetotellthemyouregood;letyourcolleaguesdoitforyou!


Hereareafewmoreofourmembertestimonials:


Withyourhelpontheresumeandcoverletter,Ireceivedimmediateresponsesandhadseveralinterviews.Theresultwasa21%salarybumpandanadditionalweekofvacation!AlexB.,Sr.ProjectManager&ManufacturingEngineer

Theresumereadssmoothlyandcleanlyandbringsoutmybroadbackgroundandleadershipabilities.ThefeedbackIgotwasrightonthemark.Dann S.,EngineeringDirector

YoucreatedamuchstrongervisionofwhatIofferthatismuchmorecompelling.JohnG.,EnterpriseDataArchitect

Ican'tbelieveit.Ispenthoursandhourstryingtowritemyownresume.Whatyoudeliverediswellbeyondmygreatestexpectations.Ican'tthankyouenough!KevinK.,TechnicalSalesLeader

Bios&OtherProfilesOnthenextfewpagesaresomesamplesofbiosandotherprofileswemightusedependingonwhatbestfitsyourcircumstances

toroundoutyourcompleteresumeportfolio.


Peter Farnsworth


EXECUTIVE BIO

Since the acquisition of Terremark in 2011, Verizon has called on Peter to direct all global operations for the portfolio of services in the Terremark brand name as the SVP of Global Operations and COO. Peter was selected because of his track record of repeatedly and successfully optimizing the enterprise IT infrastructure and IT services delivery models at Terremark. The results he yielded were a reflection the work Peter has performed throughout his career: truly transformative. Innovative Solutions

Peter developed a strategy that led to the overhaul of legacy Verizon and Terremark data centers as well as the selection and build out of new global data center facilities for a network of 58 sites. He totally revamped the services delivery model, introducing best practices and process rigor that improved customer onboarding time and elevated the combined Verizon/Terremark Net Promoter Score. He also restructured the product team, unifying their efforts with sales engineering and other core disciplines to improve product development, product management, branding, and messaging for 5 core product families.

Peter joined Terremark in the fall of 2008 as the SVP of Product Development to infuse a disciplined, focused strategic approach to product development, with an emphasis on the enterprise cloud computing sector. From 2010 until 2012, he served as the SVP of Peter Services, where he established and directed the companys first centralized customer service organization. In addition, he managed the high-profile cloud computing business with a combined 450 people representing $1.4B in annual revenue. Peter successfully repositioned the customer service function as a core competency for the organization instead of being simply an expense center. His initiatives here cut customer churn to less than 1% and earned the #1 rank in enterprise cloud solutions and the #2 rank in the entire cloud segment. Career Progression

Prior to joining Terremark, Peter served Savvis Communications (formerly Cable & Wireless/Exodus Communications) for 8 years in total as the Director of Strategic Accounts, Site VP, and Senior Systems Engineer. He was able to upgrade the data center infrastructure to the 2N+1 redundancy required for the high-volume trading activity in the financial sector, enabling Savvis to retain accounts worth millions of dollars in monthly revenue. Peter also led the turnaround of the countrys worst-performing region, boosting sales and profitability by 150% and 300%, respectively, in just 1 year.

Early in his career, Peter worked with TD Waterhouse as the Director of Electronic Brokerage Operations, where he oversaw the team that deployed and supported one of the largest retail financial services platforms in the U.S. He also worked for IBM as a Systems Architect and for MasterCard International as a Help Desk Analyst. Peter holds a BBA degree in MIS from Pace University and serves as an Advisory Board Member for the Miami Baptist Hospital NICU as well as at Florida International University. He is a recognized enterprise cloud computing expert, having delivered conference presentations at VM World, Cloud Expo, and the MIT Tech Forum.

Value Proposition

Peter is a dynamic senior leader with a unique depth and breadth of experience blended with an ability to empower teams to spur innovation and promote excellence.

Anish J. [email protected] | +91 777 555 1212

Short About Me Profile

Anish J.

Senior Technology Delivery Consultant

Anish brings 18+ years of experience in technology consulting for clients worldwide. He has specialized in the delivery SAP Portals, platform optimization, and application development

projects for clients in financial services and insurance, manufacturing, oil and gas, technology and communications, capital goods, retail, entertainment, food and beverage, aerospace and aviation, and government services.

Anish has been recognized as an expert at successfully delivering both high-profile and at-risk customer projects in the U.S., Canada, all across Europe, and in the UAE. His most recent assignment, which spanned 11 years, was with IBM Global Services.

Anish earned a Master of Science degree from Boston University and a Bachelor of Engineering degree with honors from Bombay University. He is a Licensed mySAP Enterprise Portal Technical Consultant and holds the IBM Project Management Fundamentals Certificate.

Bewareoftheresumeonlyapproach!


Becarefulthatyournextcareeradvancementinvestmentisntjustinaresumewithanunknownreturn.MakesurethattheapproachincludespropermarketpositioningandsolutionsthatofferSOLID,MEASURABLEROI(likeour~$10,403recovered).

Callitholistic.Callitdifferent.Whateveritis,itworks.

Butthestorydoesntendthereoratleastitshouldnt

Combineyourportfoliowith ConciergeJobSearchLaunchSolutions

JobSearchPrepSessions(prejobsearchandresumeprepsessionsdesignedtostrategicallypositionyouforthetechnicaljobmarket)

WhatsNext?Solutions(prejobsearchandresumesolutionsdesignedtohelpnarrowinandfocusyourgoals,particularlywhenyouarehavingahardtimedecidingwhichpathisnextforyou)

StrategicVisioningIntroSessions

TechnicalRecruiterMatching

LinkedInNetworkBuilding

EmployerProfiling


AllsolutionsareconductedaspartofourNoNonsenseJobSearchAgent conciergeservices.Theyaremeanttolaunchyouintoyour

nextcareermovebystrategicallypositioningyouinthemarketplace(andgettingyououtofthejobboardrutmost

candidatesarestuckin).

Thesesolutionsarenotsoldseparatelyfromourresumeportfoliosolutions.Webelieveyoumusthavestrong,targetedmessaginginplacefirst beforeyoulaunchastrategicallyplannedsearch.Therefore,theyareareinforcementtotheresumeportfolio.

Sotogetacustomizedsolutionpreparedforyouwithaquote,setupyourcomplimentaryUpcomingCareerMovePrepSession

withTechnicalResumeWriter&CareerStrategist,StephenVanVreede,today.

We'vemadeiteasytoscheduleyourconsultwithStephen.Simplyclickonthecalendarimagebelowtoscheduleyourappointment. (IfyoucanarrangetohaveInternetaccessduringthecall,thenhecansharehisdesktop

presentationwithyou.) Youwillreceive1confirmationemailand1followupnotefromStephensentthroughourAppointmentCoreadmin (Linksmakelifesosimplewhenthey'reworking,butsometimestheytakeonalifeoftheir

own.Ifforsomereasonthelinkdoesn'tworkproperlyhere,[email protected]!):

**Pleaselookforthe"admin"emailfromStephenthathasinformationregardingthecall.Itusuallyarriveswithinanhourofbookingtheappointment.**


TolearnmoreaboutITtechExecorourothersolutions:


Stephentollfreeat18667559800;[email protected].

Readourprospectus:YourWayOutoftheResumeJungle.Also,checkoutourfreeselfassessments:

From Tech Job Market Zoo to Corporate Goo...

How to Protect What Youve Built So Far.

LIProfileOptimizationSelfAssessment

CareerMovePreparationSelfAssessment

ITtechExecProtectingtheTechnicalCareerYouve

BuiltSoFarITtechExec membersareseniormanagers,directors,executives,andCleveltechleaders(15+yearsofexperience)whospecializeinthefollowingfields:

CIO&CTO ITOperations Project/ProgramManagement EnterpriseArchitecture Telecommunications Engineering(Mechanical,Aerospace,Electrical) Manufacturing CallCenterOperations TechnicalSalesLeadership MedicalDevice Andallthingstechnicalrelated

Thesemembershaveworkedhardtogetwheretheyaretoday,andtheyarecommittedtoinvestinginprotectingandmaintainingthesecareers.Theycometousasguidesthroughthetechnicaljobmarketzootohelptheminvesttheirvaluabletimeandresourceswiselyonsolutionsthatproduceeffectiveresults.

NoddlePlaceYourTechnicalCareerAdvancement.

SIMPLIFIED.NoddlePlace membersaretheupandcomingversionsofourITtechExec members.Withabout5to15yearsoftechnicalcareerexperienceundertheirbelts,theyarededicatedtoinvestinginsteadycareeradvancement.

Theyunderstandthattheyarelikelytomake8to10careermovesoverthenext25+yearsoftheircareer,andtheyarelookingnotjustatgettingaresumebutatbuildinginastrategicapproachthatpositionsthemforthisnextmoveandbeyond.

AswithITtechExec,weprovideaconciergetypeservice,wherewecombinetheresumeportfoliosidewiththejobsearchlaunchside.

OurgoalistoproducemeasurableROIandtoreducethestressthatcomeswithjobsearchandcareermanagementforbothourNoddlePlace andITtechExec members.

AtNoddlePlace,wemake technicalcareeradvancementsimpleinajobmarketthatsgoneinsane.
