HOW TO GET A JOB IN A CALL CENTERStep by Step Approach to Success…

What are Call

Centers?

• Call centers, otherwise known as Business Process Outsourcing (BPO), is an industry that was seen to have a huge growth in the past 10 years. BPO provides outsourcing services in Finance, IT, Engineering and Customer Service, such as Call Centers. Call Centers is the most popular services that a BPO industry provides. Since its birth in late 1990s, at the rise of the information age, Call Centers continue to attract people, both for employment and business purposes. In 2010, the outlook for the BPO industry, will continue to grow that will result to more opportunities for employment.

1Identify

your skill.

•  Before you start applying, identify what service you can offer best. It may be on the field of IT, Finance, Customer Service, and all other specialized services.

2Prepare

your Cover Letter and Curriculum

Vitae.

• Most companies reject an applicant just by looking at the cover letter and curriculum vitae. Make sure to take time in preparing these two documents, especially your cover letter. Ensure that you highlight your best skills and experiences.

3Look for

job openings.

• Visit www.jobcall.com to find the right company for you.

• There are lots of ways to do this: browse through the internet, visit the company website, attend job fairs, walk-in the Company's office or just by asking a friend.

4Submit

your application

.

• It's time to use the cover letter and curriculum vitae you've prepared earlier. Having a cover letter gives you extra-points from the interviewer because it gives them a hint of how prepared you are and it eliminates their time of browsing all your documents.

5.Prepare for the exam.

• While waiting for the call after you've submitted your application, spend time answering entrance exam reviewers on English, mathematics and logic (IQ). Practice can give you more chances of passing the exam given by the Company.

6Practice

for the interview.

• Anticipate the basic questions asked in the interviews and start practicing your answer out loud and even in front of the mirror. This will increase your confidence in the actual interview. Basic questions usually includes, "Tell us something about yourself", "What skills can you contribute to the Company?", "What's your edge from the other applicant?", "Are you willing to work on night-shift?"

7Be on

time for the exam

or interview.

• This is a basic advice but most often forgotten by applicants. Remember that first impression lasts.

8Wear

your best attire for

the interview.

• Again, first impression last. Call Centers usually don't require wearing corporate attires but it gives additional edge if you wear presentable clothes.

9Bring your

confidence

• Don't let the butterflies in your stomach ruin your chance of getting hired. Be confident and give your best shot.

Check Out Amazing

Companies Hiring

Now… Log on to

www.jobcall.com