how to fix three common ecommerce problems

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How to Fix Three Common eCommerce Issues

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Page 1: How to Fix Three Common eCommerce Problems

How to Fix Three Common eCommerce Issues

Page 2: How to Fix Three Common eCommerce Problems

Growing an eCommerce business is difficult. There are lots of problems

you might have to deal with.

Page 3: How to Fix Three Common eCommerce Problems

Everybody’s business is a little different.

Page 4: How to Fix Three Common eCommerce Problems

But, there are three problems that every eCommerce business must

learn to solve...

Page 5: How to Fix Three Common eCommerce Problems

Problem #1: How do I get more traffic to my

eCommerce site?

Page 6: How to Fix Three Common eCommerce Problems

Focus on different strategies for the different types of traffic.

•  Organic Search •  Paid Search •  Social Media •  Link Referral

•  Direct Direct  traffic  is  when  someone  goes  

directly  to  your  site  by  typing  in  the  

domain.  

Page 7: How to Fix Three Common eCommerce Problems

Increasing organic search traffic is all about search engine optimization...

Page 8: How to Fix Three Common eCommerce Problems

•  Only use themes that create SEO-optimized HTML.

•  Build links to your site from other authoritative sites.

•  Research and target search keywords that are relevant to your business.

Page 9: How to Fix Three Common eCommerce Problems

Learn more about search engine optimization at Moz.com.

Beginner’s Guide to SEO

Page 10: How to Fix Three Common eCommerce Problems

Increase paid search traffic by increasing your paid search budget

and optimizing your ads.

Page 11: How to Fix Three Common eCommerce Problems

Learn more about paid search advertising at Wordstream’s PPC

University.

PPC University

Page 12: How to Fix Three Common eCommerce Problems

Increase social traffic by building an engaged social media audience.

Page 13: How to Fix Three Common eCommerce Problems

Learn more about social media strategy with the Social Pros podcast.

Social Pros Podcast

Page 14: How to Fix Three Common eCommerce Problems

Increase link referral traffic by creating such good content that

people want to link to it!

Page 15: How to Fix Three Common eCommerce Problems

You can build more links by...

•  Answering relevant forum posts with links •  Asking others for reviews or links •  Starting an affiliate program

Page 16: How to Fix Three Common eCommerce Problems

Increasing direct traffic by improving overall brand awareness

& word of mouth.

Page 17: How to Fix Three Common eCommerce Problems

If more people are going directly to your site it suggests that your

brand’s recognition is growing.

Page 18: How to Fix Three Common eCommerce Problems

Problem #2: How do I get more conversions (sales) from the traffic I have?

Page 19: How to Fix Three Common eCommerce Problems

Make your site less confusing...

•  Use a logical URL structure •  Navigation should reflect URL structure •  Display rich, informative product attributes •  Every important page can be linked to

Page 20: How to Fix Three Common eCommerce Problems

Use strong, clear calls to action that tell your site visitor exactly

what you want them to do.

Page 21: How to Fix Three Common eCommerce Problems

Consider running A/B tests to measure different calls to action.

•  Optimizely •  Convert.com •  Adobe Target

•  Visual Website Optimizer

Page 22: How to Fix Three Common eCommerce Problems

Improve your product data...

•  Use consistent language •  Stay true to your brand

•  Describe products in your customers’ terms

Page 23: How to Fix Three Common eCommerce Problems

Try to meet the same expectations you would for a shopper in your

brick & mortar store.

Page 24: How to Fix Three Common eCommerce Problems

Problem #3: How do I make sense of all of this

data I have?

Page 25: How to Fix Three Common eCommerce Problems

Managing data gets complex when you...

•  Sell though multiple webstores •  Sell from brick & mortar stores •  Sell on marketplaces like Amazon

•  Sell to business customers

Page 26: How to Fix Three Common eCommerce Problems

Decide where to master the 5 key types of data...

Shipping Inventory

Customer Order Item

Page 27: How to Fix Three Common eCommerce Problems

Choose best-of-breed point solutions that integrate using modern interfaces and APIs.

Page 28: How to Fix Three Common eCommerce Problems

Consider a multichannel integration platform to connect

those systems.

This  is  what  we  do  best!  

Page 29: How to Fix Three Common eCommerce Problems

eCommerce is complicated.

But it doesn’t have to be!

Page 30: How to Fix Three Common eCommerce Problems

Learn how nChannel can help you simplify eCommerce!