how to develop a positive safety culture
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How to Develop a Positive Safety CultureTRANSCRIPT
How to Develop a Positive Safety Culture
Nick Hardesty
District Manager
KPASafety Culture
Behavior
Communication
Training
Questions
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5
Agenda
Can you define “Safety Culture”?Changes in Workers CompensationSafety Program in 7 Steps Safety Incentive Programs
Safety Culture
Chernobyl Disaster-1986
Safety Culture
Wikipedia
Safety culture is a term used to describe the way in which safety is managed in the workplace, and often reflects "the attitudes, beliefs, perceptions and values that employees share in relation to safety" (Cox and Cox, 1991).
Safety Culture
Safety Culture is…”the product of the individual and group values, attitudes, competencies and patterns of behavior that determine the commitment to, and the style and proficiency of, an organization's health and safety programs.”
Safety Culture: A Review of the Literature (UK)
Safety Culture
• EHS Today-America’s Safest Companies“Our culture is to expect 100% engagement from all
associates in our safety programs, which includes not
only participation but also leadership.”
“Our culture of safety innovation and continual
improvement has fostered countless, positive safety
changes with profound impact on our safety performance.”
“How many companies can say that their CEO
has reviewed every single recordable injury AND serious near miss?
We can!”
“Our 76% improvement in recordable injuries and external recognitions are a result of our strong safety culture, and they
demonstrate how ingrained safety is in why and how we do
business.”
“Safety, or EHS, is who we are…It’s a core value that is integrated into all
business processes and functions.”
Safety Culture
Manage Safety Top Priority Employees
Communication Attitudes Beliefs Values
Programs Process
Safety Culture
• NCCI-National Council on Compensation Insurance
Safety Culture
MOD Factor
“Split Point” Changes
$5,000
$10,000
$13,500$15,000
2012
2015
2014
2013
• Rates are pre-determined
• Common set of class codes
• Ensure accuracy with job descriptions• 6 Point Dealer Group
• 100 Employees at each location
• Annual Payroll of $5 million per dealership
600 Total Employees with $30 million in payroll
• 8330 (Tech) $9,000,000 = $90,000 x $5.00 = $450,000 $100
• 8748 (Sales) $9,000,000 = $90,000 x $2.00 = $180,000 $100
• 8810 (Admin) $12,000,000 = $120,000 x $1.00 = $120,000 $100
Total manual premium: $750,000
83808748
8810 94107380
Safety Culture
Classcode Employee Type % of
Payroll $ Payroll Premium$100 payroll
8380 Technicians/ Detailers/ Drivers 30% $9 mil $5
8748 Sales 30% $9 mil $2
8810 Administrative 40% $12 mil $1
Payroll For Aacme Motors
Safety Culture
2004 2005 2006 2008
2005 2006 2007 2009
2006 2007 2008 2010
2007 2008 2009 2011
2008 2009 2010 2012
“E-mod”
“X-mod”
“Mod Factor”
“Experience Rating”
“Merit Rating”
• Calculated by the National Council on Compensation Insurance (NCCI) or a state agency
• 3 consecutive years are used to calculate a rating• Excludes current and prior year
• Frequency of claims is weighted higher than severity• Used to compare businesses in the same industry
• Industry Average is set to “1”
$750,000 Manual Premium
Aacme Motors ABC Motors
Experience Mod .80 (-20%) 1.2 (+20%)
$600,0000 $900,000
A difference of $300,000!
Ratings are based on business characteristics the insurance company thinks can make a difference in reducing future losses.
• Regular safety committee meetings
• Positive incentive programs
• Written safety programs
• Hazard inspections
• Ongoing safety training
• Timely reporting
• Claims Management
Safety Culture
Aacme Motors ABC MotorsTier Rating 1.17 (preferred plus) 1.67 (residual)Experience Mod -20% (.80 mod) +20% (1.2 mod)Deductible -3.9% ($500 ded.) 0%Provider Discount -2.5% 0%Association Disc. -4% 0% Cost Containment Cert. -5% 0%Schedule Rating -10% +10%Premium Disc. -8.6% -8.6%
$390,795 $1,189,804
$750,000 Manual Premium
A Difference of: $799,008!!!
Safety Culture
1. Senior Management Leadership
2. Safety Coordinator
3. Employee Involvement – Recognition– Communication
4. Timely Notification of Claims
5. Return to Work Practices (Medical Treatment)
6. Written Programs & Processes– New Hire Orientation– Safe Work Practices– Safety and Health Policy
7. Recordkeeping & Analysis
Safety Culture
Senior Management Leadership
Safety Culture
Safety Coordinator
Safety Rules
Safety Culture
Employee Involvement
Safety Culture
Timely Notification of Claims
Safety Culture
Return to Work Practices
Injury
Report Injury
• Employee reaches maximum improvement and returns to work in original position
• Employee has not reached maximum improvement and returns to work in transitional work assignment
• Employee reaches maximum medical improvement but has received disability rating and is assigned to modified job or different position
Send for Medical
Treatment
Safety Culture
Written Programs & Processes
Safety Culture
Recordkeeping & Analysis
Safety Culture
Incentive Programs
Open lines of communicationGive ability to make suggestionsAllow for group discussionsPraise
– Positive GossipThank the employee by nameState what the employee did to earn praiseExplain how you felt about the behaviorState how the behavior added value to the companyThank the person again by name
1.Targeted behaviors• Positive and tangible
2.Program Rules• Must be clear to all employees
3.The Reward• Appropriate for the effort
• Meaningful and memorable
Safety Culture
Before an incentive program is considered
Basic needs must be met
The targeted behaviors of an incentive program should be positive and tangible
• Focus on “what to do”
• Give measurable actions
Safety Culture
Safety Bingo Best Safety Suggestion Good Housekeeping Accident Free Days Safety Bucks
Safety Culture
Safety CultureManagement
Processes
Programs
Priority
Attitudes
TrainingEmployee Involvement
Beliefs
Communication
Recognition
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