how to create trust and empowerment among employees
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How to create trust andempowerment among
employees
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Trust
It takes years to build trust, and a few seconds todestroy it.
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Self-trust
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Keep your commitments and promises
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Share with open communications
Avoid the strategy of the fraud (falsifying,
concealments, double meanings) in thecommunication processes.
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Listen
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Be accessible
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Show respect
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Cooperate and look for ways to help
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Be accountable
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Avoid the continuous choke of conflicts
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Reduce the uncertainty
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Treat everybody honestly and justly be fair
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(Reference- Human Capital, Vol.13, October 2009)
Case Study(Graphics Solutions Limited)
Mr. Smith Head HR
Mr. John Team Leader
Mr. Archer Johns reporting manager
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Empowerment
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Empowerment
It aims at thinking and implementing theways by which all the employees atdifferent levels in the organization can take
decisions at their levels autonomouslywithout the need to refer them to thehigher-ups.
It is related to releasing the latent powerof employees at different levels in theorganization and providing the resourcesto them and encouraging their initiative.
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When does somebody feel being empowered?
WHEN HE EXPERIENCES HIS TRUE POWER
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Share Goals and Direction
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Trust employees
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Provide Information for Decision Making
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Delegate Authority
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Provide Frequent Feedback
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Solve Problems
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Provide Guidance
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Help Employees Feel Rewarded andRecognized for Empowered Behavior
Initiative
ParticipationAutonomous decision making
Allowing failure
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In News(Reference- The Economic Times)
Talent grooming comes full circle at AVB
Young talents taken into wings by Aditya Birla Group now atthe helm of affairs at most company verticals
The Essar group also gives profit and loss responsibility toyoungsters, said Adil Malia, HR head at Essar group.
It is a positive move and could be greatly satisfying foryoung professional managers, said R Gopalakrishnan,director, Tata Sons and management writer.
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References
The Economic Times
Human Capital
www.citehr.com
Essence of training and DevelopmentWeb-Google search
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Trust is often invisible and changes in time.
Thank you
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