how to create a growth framework

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Page 1: How to Create a Growth Framework
Page 2: How to Create a Growth Framework

Hi, I’m Sujan Patel

I run Web Profits, a marketing agency that help companies leverage growth marketing

I'm a regular contributor at Inc., Forbes, WSJ & Entrepreneur

I'm the author of Content Marketing Playbook & 100 Days of Growth

Page 3: How to Create a Growth Framework

➔ 15,000+ Customers

➔ 5000+ Customers

➔ 1,000+ Customers

➔ 15,000 Users

USING THIS FRAMEWORK I’VE HELPED:

Page 4: How to Create a Growth Framework

AGENDA

1. Understanding Your Funnel

2. Customer Persona

3. Defining Metrics

4. Growth Process

5. Questions!

Page 5: How to Create a Growth Framework

DISCLAIMER: NO MAGIC

Page 6: How to Create a Growth Framework

1. UNDERSTANDING YOUR FUNNEL

Page 7: How to Create a Growth Framework

A TYPICAL FUNNEL

Page 8: How to Create a Growth Framework

FIGURE OUT YOUR TOP 3 ACQUISITION CHANNELS

Page 9: How to Create a Growth Framework

FIGURE OUT YOUR BOTTLE NECKS

Most common bottle necks

Page 10: How to Create a Growth Framework

THE BULLSEYE FRAMEWORK

tractionbook.com

Page 11: How to Create a Growth Framework

➔ Social Advertising, Advocacy & Inbound

Marketing

➔ Inbound Marketing, Advocacy & Community

➔ Advocacy, Influencers Marketing & Community

➔ Advocacy, Influencers Marketing & Community

MY TOP 3 CHANNELS

Page 12: How to Create a Growth Framework

Marketing is

Page 13: How to Create a Growth Framework

2. CUSTOMER PERSONA

Page 14: How to Create a Growth Framework

CUSTMER PERSONA TEMPLATES

Download Templates: http://offers.hubspot.com/free-template-creating-buyer-personas

Page 15: How to Create a Growth Framework

3. DEFINING YOUR METRICS

Page 16: How to Create a Growth Framework

PIRATE METRICS = AARRR

http://www.slideshare.net/dmc500hats/startup-metrics-for-pirates-long-version

Page 17: How to Create a Growth Framework

•Traffic•Qualified Leads •QL to SQL Rate (or trial to paid customer conversion rate)•Conversion Rate•Cost to Acquire Customer (CAC)•LTV•Average Order Value (or Average Contract Value)•Repeat Customer Rate•Churn Rate•Month over Month (MoM) Growth

OTHER IMPORTANT METRICS

Page 18: How to Create a Growth Framework

4. GROWTH PROCESS

Page 19: How to Create a Growth Framework

GROWTH FRAMEWORK: ONDECK

Example of my framework: http://bit.ly/growthframework

Page 20: How to Create a Growth Framework

GROWTH FRAMEWORK: IDEAS

Page 21: How to Create a Growth Framework

DON’T PRIORTIZE & IDEATE

AT THE SAME TIME

Page 22: How to Create a Growth Framework

GROWTH FRAMEWORK: KPIs

Page 23: How to Create a Growth Framework

1. Focus 40% of your efforts on increasing traffic

2. Focus 40% on bottle necks3. Focus 20% on on short term opportunities

& throwing shit at the wall

HOW TO GET STARTED

Page 24: How to Create a Growth Framework

IT’S OKAY TO THROW SHIT AT THE WALL(20% OF THE TIME)

Page 25: How to Create a Growth Framework

1. Define your goals (be specific!)2. Brainstorm ideas (based on bottle necks)3. Identify resources 4. Prioritize 5. Execute6. Measure 7. Rinse & repeat

MY SIMPLE GROWTH PROCESS

Page 26: How to Create a Growth Framework

Startups: Prioritize based on highest impact, least effort

Everyone Else: Prioritize based on highest potential gain, least time to implement

HOW TO PRIORITIZE

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IT’S OKAY TO FAIL(70% of my growth ideas fail)

Page 28: How to Create a Growth Framework

SujanPatel.com

@SujanPatel

Snapat.me

QUESTIONS?