how to bring telemedicine to your patients - michael rodriguez, md, fairfax family practice - tfss
TRANSCRIPT
Bringing Telemedicine to You
Bringing Telemedicine to Your PatientsK. Michael Rodriguez, MD, FAAFP
For the geographically disinclined
View from my back yard
This is a more accurate picture of where I live. Or should I say lived.
And just down the street..
Ashburn we like to say this is the bullseye of the Internet. Youd think you were in San Jose in the 80s. This might be one of very few places in the world where I can say the name Ashburn, VA ( and a few of you might actually know what Im talking about).
My initial goalsReach patients who dont have access to me/my officeAccommodate tech savvy folks who dont have the time or the interest to come to my office
Started by synchronously connecting
Worked great still so many things to consider.
Growing pains
Like every business
Can we deliver good care?What are the legal/exposure issues?Can we get paid?
Revised needsPatients did not need to log into a systemPatients could be queued (waiting room)EHR agnostic (providers on multiple platform)Scalable
I looked around at multiple platforms
Patients click on the link to begin their doctor visit
Its nice to know my doctor is right here in my living room.
My other waiting room
Patients become active in their care
Allows me to share with patient
Examples of Appropriate Diagnoses
Goals of Telemedicine ProgramEngage patientsRetain patientsAttract new patients
Economicsart of managing a household, circa 1580. Online Etymology Dictionary.
Study of decision making
Patients click on the link to begin their doctor visit
On-demand
Patients need a life line
Must engage your staff in the process!
Morning visits are most popular
Sunday visits are most popular
Load balancing
Snow/Inclement weather
We are data drivenWe help to teach residentsNew science evidence based telemedicine
Lessons learnedThe true value of telehealth is engaging the patient.Prevention of ER visits is a close second.Must actively engage your staff in these visits.Patients need to be taught the value of the tool.Throw your patients a life line.
Contact info:
K. Michael Rodriguez, MD, FAAFP
www.linkedin.com/in/k-michael-rodriguez-md