how to be your doctor’s partner. is your doctor too busy? do you ever leave the office with...
TRANSCRIPT
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HOW TO BE YOUR DOCTOR’S PARTNER
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Is Your Doctor Too Busy?• Do you ever leave the office
with unanswered questions or problems?
• There are many things to do during a routine appointment:– Cancer screening, vaccines,
drug monitoring– Lifestyle counseling/teaching
• Visits with the doctor are short!
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Activated Patient 1
• Being an “activated” patient can help you get the most out of visits
• Research shows that activated patients are better off than “passive” patients:– Better control of blood pressure
and diabetes– Better control of arthritis
symptoms– Greater satisfaction with care
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Activated Patient 2
• Brainstorming Activity :
What do you think are the
characteristics of an activated patient?
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Video Clip + Discussion• Questions to Think About:
– Were the patient and doctor talking about the same things? Did it seem like they had the same priorities/goals?
– Do you think the patient will follow through with the doctor’s suggestions?
– What efforts has the patient been making to educate himself?
– How could this interaction have been improved?
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Activated Patient 3
• Activated Patient Review:– Seeks information, listens
carefully, asks questions– Prepares for doctor visits,
and follows up afterwards– Works with the doctor to set
realistic goals– Engages in problem-solving
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Preparing for Visits 1In an IDEAL world ...• Patients always know:
– Their problems– Their goals– Their medications
• Doctors always ask:– “What is your priority today?”– “Is there anything else?”
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Preparing for Visits 2In the REAL world ...• Do homework before the visit
– List medicines and goals– Write down and rank questions
for this visit• Be active during the visit
– Use both nurse and doctor time– Ask for vital signs, labs– Make sure goals are mutual,
clear and realistic
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Preparing for Visits 3In the REAL world ...• Do homework after the visit
– Update your medication list– Update your goals list– Write down your responsibilities
• Decide if you can do it• Decide when you will do it
• Follow up after the visit– Did the MD’s office call as planned?– Did the symptoms get better?
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Activated Patient 4
• Brainstorming Activity:
1. What are some ways to activate post
members?
2, What resources would be helpful?
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BOOKLET
• Talking with Your Doctor– A resource for you!– Add to the Health Corner– Available for FREE from
the NIA website:
http://www.nia.nih.gov/HealthInformation/Publications/
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SCRIPT
• Role-play/review the script for next month
• Discuss handouts