how to authentically stand out from the crowd
TRANSCRIPT
Stand Out From The Crowd
Presented by : Kim Garst
@nimble | @Jon_Ferrara | @kimgarst
Authenticity is the secret sauce
that makes marginal companies
good and good companies GREAT!
Successful social media
marketing is not built on
“impressions.” It is built on
relationships.
What is the
AUTHENTICITYand why does it matter?
“Authenticity, for me, is
doing what you promise,
not "being who you are"~Seth Godin
Meet the Snapple Ladyaka Wendy Kaufman
Quaker Oats & the “Snapple Lady”
• Bought in 1994 for $1.7 BILLION
• Sold in 1997 for $300 MILLION
• “Official” causes of death: logistical issues, bad
bottling contract, undeveloped distribution network
0
500
1000
1500
2000
1994 1995 1996 1997
Snapple Market Value
Quaker Oats and the “Snapple Lady”(What REALLY happened…..shhh!!!)
Which one do YOU know, like and trust?
How To Authentically Tell Your Brand Story
Stay true to your roots
$2.25
Be Consistent
Facts Tell, STORIES SELL!
As MARKETERS we have to become
STORYTELLERS
Storytelling is how we
showcase how we
SERVE our customers.
VALUE
VALUE
VALUEASK FOR THE SALE
Stories are to
lead
prospects
down the path
to a PURCHASE.
For any company that cultivates
sincerity, the value of its word
means everything.
We have to lead with VALUEwithout the expectation of reward.
Success = PULL Marketing
Authenticity is a quest to be real and to
communicate this sense of being real with
customers in a way that is compelling,
relevant, and, above all, true.
People buy from
those that they
KNOW, LIKE and
TRUST!
Many marketers treat social media as their personal broadcast system.
Authentic marketers are
passionate about how they
serve their audience.
Authentic marketers get excited
about the things their
community is passionate about.
Authentic marketers use social
media to provide true value to
their audience.
Authentic marketers don’t just
sit and wait for people to come to
them. They seek them out.
They are generous about sharing great
information— and have a give to get attitude!
Authentic marketers are
trustworthy and
consistent.
Authentic marketers focus on
this question…what do my
customers need, and how can I
provide that?
People’s time and
attention are
VALUABLEand should be
highly prized!
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Question Time!