how to assess employee experience, wellbeing & engagement

HOW TO ASSESSEMPLOYEE EXPERIENCE,WELLBEING ANDENGAGEMENT:

Introducing: The EmployeeExperience for Resilience Index

WWW.RESILIENCEMENTOR.COM

5 THEMES 10 TOPICS

EASTWAY UNIVERSITYOF SOCIAL SCIENCES WWW.EUSS.EDU

2 QUESTIONS

WELCOME TOWORKSHOP 4 INTHE RESIL IENCEAT WORK SERIES:

Assessing EmployeeExperience, Wellbeing andEngagement using TheExperience for ResilienceIndex

This series of shortworkshop presentationsexplore key topics ofengagement, performanceand resilience at work tosupport your business casefor new Wellnessinitiatives.

Enjoy,Gavriel ShawResilienceMentor.com

http://www.resiliencementor.com/


PUT THE EMPLOYEE FIRSTPut the employee first when assessing employee

experience, wellbeing and engagement.

EMPLOYEE-ORIENTATION


How do we do that???


Could it be as simple as

asking about their personal

experience?


That is: Directly ask them

how they feeeel.


Without asking what they

want to see improved, yet.

That comes later. First, ask:

‘What is it like foryou generally day-by-day, to work at

ABC company?’


However:

Asking people that kind of

question may ring alarm bells.

They may feel suspicious why HR

is asking them such an unusual

question. They might fear they

are under review.


(Such a shame that we’ve lost the spirit

of asking each other how we feel.)


Allow employees to understand that it's

the company under review, not them.


And let’s put some structure around it

with an indexing tool:


(Feel free to adapt and make use of the

Index. A printable template and user-

guide is available at:

www.resiliencementor.com/index).

http://www.resiliencementor.com/index


The Index covers 5major themes with 2

topics each:

www.resi l iencementor.com WWW.EUSS.EDU

Theme 1:Inspired for Purpose

Organisations GoalsPerformance Contribution


Theme 2:Learning for Development

Job TrainingCareer Progression


Theme 3: Generous for Recognition

Receiving RecognitionGiving Gratitude


Theme 4: Habits for Health

AutonomyRejuvenation

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Theme 5: Culture for Collaboration

Team CohesionPositive Environment

EMPLOYEES SCOREEACH TOPIC FROM TWOPOINTS OF VIEW:

1: How satisfied are

you with this at present?

2: How supported do you

feel with this at present?

This approach gainsuseful ins ight about an

employees overal lexper ience .

(v is i twww . res i l iencementor .com / index

for a fu l l descr ipt ion . )


The Index indicates areas ofsatisfaction as well as areas forimprovement that the companycan consider:

Both in terms of what theemployee wants the company toimprove.

And also in terms of what theemployee sees currentopportunity to work on. (Theseare often things the company cansupport).

USE THE INDEX ASSESSMENTFOR:

Individual employeeengagement appraisals.

Employee self-assessment ofjob satisfaction.

Employee objectives settingand review.

Team-wide workshops forwellbeing culture.

HR/OrganizationalDevelopment assessments.


Aggregating variousemployee results

together can identifykey priorities for new HR

initiatives.

EASTWAY UNIVERSITYOF SOCIAL SCIENCES

Enjoy making use of theIndex and let us knowwhat you do with it.


Visit the Index UserGuide and downloadthe template for use inyour organisation.

www . res i l iencementor .com / index


Access our white paper:Resilience At Work, for thecomplete picture on which theseworkshops are based.

WHITE PAPER

www.resiliencementor.com/whitepaper

http://www.resiliencementor.com/white-paper

how to assess employee experience, wellbeing & engagement

Recruiting & HR