how tiffany wins on china digital & social media
DESCRIPTION
How Tiffany uses Weibo, WeChat, Douban and global and local celebrities to launch its Keys campaign in China.TRANSCRIPT
TIFFANY KEYS CHINA SOCIAL CAMPAIGN REPORT
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TIFFANY KEYS CHINA SOCIAL CAMPAIGN REPORT
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TIFFANY KEYS CHINA SOCIAL CAMPAIGN REPORT
Welcome to the China Social Campaign Report.
ABOUT THE CSCR MarkeVng campaigns in China provide a unique opportunity to observe brands acVvaVng and integraVng their digital and social channels. Whether in service of a new product launch, brand heritage exhibiVon, or seasonal sales promoVon, campaigns reveal each brand’s blueprint to creaVng buzz, engaging fans, and driving conversion. LEARNING FROM EXAMPLE These reports will take a deep dive into the strategy and mechanics behind the stages of each campaign. At this level of detail, we’ll learn just exactly how marketers integrate the properVes of each digital asset in combinaVon with offline acVviVes and KOL influence to achieve their objecVves.
ASK US ANYTHING This report will open the door to deeper quesVons. For this purpose, we’ve created a subscriber forum at resonancechina.com/answers where readers can ask us anything from the report. We’ll have our researchers and strategists moderaVng the forums and ready to answer any quesVons asked with professional experience and addiVonal supplemental research when required. ABOUT RESONANCE Created in 2009, Resonance is a preferred China social media and branding agency, with a specific focus on fashion, luxury, and lifestyle brands; headquartered in Shanghai, China. To find out more, visit us at resonancechina.com
ABOUT CSCR
KEY TAKEAWAYS
CAMPAIGN
QUESTIONS
CONTACT
HAVE A QUESTION? ASK: RESONANCECHINA.COM/ANSWERS
TIFFANY KEYS CHINA SOCIAL CAMPAIGN REPORT
Tiffany launches a custom Weibo app to create a hub for fan participation. 1. ARTIST & CELEBRITY INTEGRATION The campaign was based on a series of portraits painted by renowned Chinese arVst Yu Hong, capturing campaign ambassadors Li Na (tennis champion), Zhang Ziyi (actress), and Li Yuchun (pop star). 2. CAMPAIGN MICROFILMS Tiffany produced three high-‐quality microfilms documenVng the arVst’s interacVon with each celebrity as well as their personal stories of unlocking possibility in their lives. 3. STORE LOCATOR Tiffany provides a link to a store locator on the brand website to capture purchase interest. 4. PRODUCT BROWSING The Weibo app featured 9 Tiffany Keys, linking to product pages on the brand website. 5. FAN PARTICIPATION The brand invited fans to parVcipate in campaign social sharing acVviVes through the Weibo APP. 6. LAUNCH POST Tiffany launched the campaign through Sina Weibo, working with media, fan clubs, and KOL influencers to generate nearly 6,000 fan retweets.
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TIFFANY KEYS CHINA SOCIAL CAMPAIGN REPORT
Tiffany uses WeChat to create an additional channel for user content sharing. 1. PHOTO CUSTOMIZATION Through the Unlock the PossibiliVes WeChat minisite, followers can upload photos for customizaVon with a filter inspired by Yu Hong’s painVng style. 2. KEY SELECTION Users choose from one of three keys to associate with their portrait. 3. INSPIRATIONAL MESSAGE Users choose from one of nine inspiraVonal quotes. 4. PHOTO UPLOAD User photos can be uploaded or taken directly from their smartphone camera. 5. APPROVAL Tiffany sends the customized photo to parVcipants through WeChat as well as a link to a webpage where the image can be shared to Sina Weibo.
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TIFFANY KEYS CHINA SOCIAL CAMPAIGN REPORT
HAVE A QUESTION? ASK: RESONANCECHINA.COM/ANSWERS
Have More Questions? We’ve Got Answers Online.
ABOUT CSCR
KEY TAKEAWAYS
CAMPAIGN
QUESTIONS
CONTACT
ASK US QUESTIONS IN THE FORUMS Digital in China can be complex, and there are always quesVons that this report cannot answer. For this reason we’ve created a Q&A forum where you can log in and ask us any quesVon from this report, and our staff of consultants will get back to you with answers within 48 hours. YOUR PERSONAL CONSULTANT Our consultants are made up of our research and strategy teams, who have access to Resonance’s community managers. Everyone on the forums has pracVcal experience running social, digital campaigns in China and are the most qualified to help answer your quesVons.
Ask any unanswered ques.ons in the CSBR forums!
TIFFANY KEYS CHINA SOCIAL CAMPAIGN REPORT
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