how thanks again works feb10
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Tips and tools for creating and presenting wide format slides
“Rewards Around Every Corner!”
How Thanks Again® Works
Partner with National Brands to
Grow Your Business Locally
Preeminent Local Merchant-Funded
Consumer Rewards Network
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Thanks Again Increases Your
Sales in 3 Principal Ways
1. Increase Average Ticket Size
� Customers Spend MORE Per Visit
2. Increase Spend Frequency
� Customers Return MORE Often
3.Acquire New Customers
� MORE Customers Choose Your Business
ssssOver Competitors
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Our Merchant-Funded Consumer
Rewards Nationwide Footprint
�Access to over 1,000,000Registered Consumers (incl. Bank of America “Add It Up” cardholders)
�18,500+ Local Businesses
�Coverage in ALL 50 U.S. States and Top 100 Markets
�Enable participating businesses to acquire, retain, and engage the most profitable customers in market
�“Neighborhood” Categories include Restaurants, Dry Cleaners, Spas/Salons, Golf Courses, Self-Storage,
�Airport Parking at ANC, GPT, and many more in 2010
�Adding Airport Concessions, Auto Care, Entertainment Centers, Attractions, Pet Care, and Home Care
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Merchant Partners Include:
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Distinguished Reward Partners
Thanks Again enables
your BEST CUSTOMERS
to automatically earn
their favorite rewards
for shopping with
participating businesses
like YOURS COMING SOON
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How Our Secure Registered Card
Program Works
End Consumer
Participating Merchant
Enroll via
ThanksAgain.com
or Mobile Phone
2-3 Minute
Registration
Uses Registered
Card(s) at
or with
Participating
Merchants
Seamlessly
Earns
Rewards!
Tracks
Rewards via
“My
Account”– Reward choice
– Name
– Address/Phone
– Mobile #
– Member #
– Up to 5 Cards
Bonus Reward Offers
– Also sees
rewards on
regular monthly
statement from
Reward Program
TA Collects MID’s
and AMEX SE’s for
Store Locations or
Online Purchases
TA “Boards”
on Platform
GRS Receives Daily Gross
Transaction
Feeds
GRS ID’s
Qualified
Transactions
Detailed
Reporting via
Web and
Monthly Reports
Registered Card Platform handlesRegistered Card Platform handles ANYANYdebit/credit card (MasterCard, Visa, debit/credit card (MasterCard, Visa,
AMEX, Discover, Diners Club, etc.).AMEX, Discover, Diners Club, etc.).
Golden Retriever Systems (GRSGolden Retriever Systems (GRS):):–– PCI Compliant, verified by the VisaPCI Compliant, verified by the Visa®® Cardholder Cardholder
Information Security Program (CISP)Information Security Program (CISP)
–– VisaVisa®® Certified ThirdCertified Third--Party Processor (TPP)Party Processor (TPP)
–– Certified EndCertified End--Point Processor for American ExpressPoint Processor for American Express®®
– Matches Gross Tranx. Against Registered Cards
– Qualified = Reward Earning
– Currently from Processors– Direct Card Feeds from American Express and Visa
End Consumer
Participating Merchant
Enroll via
ThanksAgain.com
or Mobile Phone
2-3 Minute
Registration
Uses Registered
Card(s) at
or with
Participating
Merchants
Seamlessly
Earns
Rewards!
Tracks
Rewards via
“My
Account”– Reward choice
– Name
– Address/Phone
– Mobile #
– Member #
– Up to 5 Cards
Bonus Reward Offers
– Also sees
rewards on
regular monthly
statement from
Reward Program
TA Collects MID’s
and AMEX SE’s for
Store Locations or
Online Purchases
TA “Boards”
on Platform
GRS Receives Daily Gross
Transaction
Feeds
GRS ID’s
Qualified
Transactions
Detailed
Reporting via
Web and
Monthly Reports
Registered Card Platform handlesRegistered Card Platform handles ANYANYdebit/credit card (MasterCard, Visa, debit/credit card (MasterCard, Visa,
AMEX, Discover, Diners Club, etc.).AMEX, Discover, Diners Club, etc.).
Golden Retriever Systems (GRSGolden Retriever Systems (GRS):):–– PCI Compliant, verified by the VisaPCI Compliant, verified by the Visa®® Cardholder Cardholder
Information Security Program (CISP)Information Security Program (CISP)
–– VisaVisa®® Certified ThirdCertified Third--Party Processor (TPP)Party Processor (TPP)
–– Certified EndCertified End--Point Processor for American ExpressPoint Processor for American Express®®
– Matches Gross Tranx. Against Registered Cards
– Qualified = Reward Earning
– Currently from Processors– Direct Card Feeds from American Express and Visa
Works Just Like the Airline Miles for Dining Programs
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Opt-In Consumer Enrollment (example)
� FREE, Secure, and Only
Takes Consumers 2-3
Minutes to Register!
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Detailed Monthly Performance
Reporting (example – partial view)
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Detailed Daily Performance
Reporting (example)
Granular Consumer Data on Reward-Earning Transactions
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Proven Customer Loyalty Solutions
Thanks Again offers participating restaurants comprehensiveCustomer Loyalty Marketing Solutions designed to increase Sales:
� Access to significant number of local area rewards members
� Enables participating businesses to cross-market seamlessly with leading airlines, hotels, and bank rewards programs
� In-store advertising and merchandising materials
� Thanks Again can develop and manage your social media marketing strategies (Facebook, Twitter, LinkedIn)
� Increase customer retention, revenue, and profitability
� Improve customer engagement
� Achieve instant customer satisfaction
� Capture email addresses and cell numbers to offer electronic coupons and automated limited time offers
Thanks Again Solely Funds Bonus Miles/Points for First Time
Registered Card Purchases and 60 Day Spending Thresholds
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Window Decal
Button
Referral Card
Front Back
Banner
In-Store and In-Airport Consumer
Promotions (examples)
Poster
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Reward Partner Promotion (example)
� January 27, 2010 Mileage Plan Multi-Partner Email entitled “Bonus Mile Bonanza from Our Partners”
� Distributed to over 2 Million Mileage Plan Members Nationwide
� Appeared at top of HTML email (see right)
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Web, Social Media, and
Mobile Marketing
Further Engage Customers via Web, Social Media, & SMS Channels
Search. Shop. Dine. Play.
Earn Rewards.
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Thanks Again Contact Information
Lauren Hill
Business Development
(p) 770.969.1311
(f ) 770.456.5966