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How supply chain companies can achieve decision-centric optimization

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Page 1: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

How supply chain companies can achieve

decision-centric optimization

Page 2: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

integrated and intelligent platform for

strategic, tactical and operational decision processes

25+ years of experience

100+ customers

About ICRON

500+ implementations

Page 4: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Supply Chain Optimization

Page 5: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

41%

7

Demand and supply VOLATILITY*

Cross-functional ALIGNMENT* 38%

Supply chain VISIBILITY* 37%

Ability to access/use DATA* 35%

Availability of skilled PEOPLE* to do the job 35%

Organizational change management 30%

Product quality and supplier reliability 28%

Management of value network relationships 27%

Executive team understanding of supply chain 24%

Increasing speed of business 23%

Clarity of business strategy 23%

Innovation 21%

Globalization 20%

Risk management 18%

Software usability 17%

High

Middle

Low

Source: Supply Chain Insights LLC

*Top pain elements

Elements of Business Painin the Supply Chain

Page 6: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

8

73%Improved demand forecast accuracy

Order cycle time reduction 69%

Increased capacity availability 66%

Total supply chain cost reduction 65%

Transportation cost reduction 64%

Customer service improvement 62%

Inventory levels reduction 62%

Improvement Achieved with Advanced Analytics

Source: Gartner Report ID G00347825

Percentage of respondents

Page 7: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

9

22%Not having TECHNOLOGIES that support the

process*

Lack of understanding and support from the

executive team

Poor execution of the plan

Lack of clarity of supply chain strategy and supply

chain excellence

Issues with the role of finance and the budget

Lack of skilled resources

Other

Don’t know

Source: Supply Chain Insights LLC

*Top challenge

18%

17%

14%

12%

5%

5%

5%

Challenges in Building EffectiveSupply Chain Planning Processes

Page 8: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Decision-Centric Optimization

Page 9: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

11

Business

Objectives

Decision Flow

Business

Goal

Objective 1

Objective 2

Objective n

Actions

Decision a

Decision b

Algorithms

Data

Decisions

Decision c

Page 10: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Decision

Algorithms

Data

Business

Objective

Devices

MESERP Excel

Web

Services

Database

MQ

Decision-Centric Optimization

Page 11: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Decision

Algorithms

Data

Business

Objective

Devices

MESERP Excel

Web

Services

Database

MQ

Decision-Centric Optimization

(*) Source: Gartner Report ID G00347825

Optimization73% (*)

Heuristics44% (*)

AI / ML50% (*)

Page 12: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Decision

Algorithms

Data

Business

Objective

Devices

MESERP Excel

Web

Services

Database

MQ

Optimization Heuristics AI / ML

Decision-Centric Optimization

UI / UX

Web

Scenario

KPI

Process

Workflow

Collaboration

Multiuser

Page 13: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Decision

Algorithms

Data

Business

Objective

Devices

MESERP Excel

Web

Services

Database

MQ

Decision-Centric Process Maturity

Data Maturity

Organizational Maturity

Algorithmic Maturity

Process Control Maturity

Data Collection Maturity1

2

3

4

5

Page 14: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

ICRON and Gurobi

Page 15: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Back-office

Data

System

Server

External

Data

System

ICRON Modeler

ICRON Server

ICRON Web ClientICRON

DB

SAP RFC, HANA, ORACLE, MSSQL

MSMQ, Web Services, TCP/IP

ICRON Client

Technical Architecture

Page 16: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Back-office

Data

System

Server

External

Data

System

ICRON Modeler

ICRON Server

ICRON Web ClientICRON

DB

SAP RFC, HANA, ORACLE, MSSQL

MSMQ, Web Services, TCP/IP

ICRON Client

Technical Architecture

Analytics

(R, Python)

Optimization

(Gurobi)

Calculation Engines

PeggingScheduling Routing

Page 17: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Back-office

Data

System

Server

External

Data

System

ICRON Modeler

ICRON Server

ICRON Web ClientICRON

DB

SAP RFC, HANA, ORACLE, MSSQL

MSMQ, Web Services, TCP/IP

ICRON Client

Technical Architecture

Analytics

(R, Python)

Optimization

(Gurobi)

Calculation Engines

PeggingScheduling Routing

GS

AM

S

Page 18: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Node:

Processing unit

Link point:

Data requirement / output

of a node

Relation:

Data flow

GSAMS: Visual Algorithm Modeling

Page 19: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Object-oriented

modeling

In-memory

parallel computing

Multiple algorithmic

paradigms

GSAMS: Visual Algorithm Modeling

Page 20: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

GSAMS: Gurobi Integration

Infeasibility analysis

Multi-objective optimization

Object-oriented, algorithmic modeling

Warm-start

Debugging

Page 21: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Supply Chain Optimization and Gurobi

Supply Chain Requirements Gurobi Features

Dynamic, large-scale operations High performance

Multiple business objectives Multiple optimization objectives

Rapid what-if analysis Warm-start

Changes in business requirements Flexible modeling

Conflicting constraints Infeasibility analysis

Data errors Infeasibility relaxation

Quick and good solutions Heuristics

High financial impact Optimization

Page 22: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Editable charts

KPI monitoring

End-user customization

User Interface

Page 23: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Scenarios

Multiple users / user roles

Messaging /

collaboration

User Interface

Page 24: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

KPI comparison

Dynamic dashboards

Filter / drilldown

User Interface

Page 25: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Decision-Centric Optimization at Vestel Electronics

Page 26: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing

• 4.2 Billion $ revenue

Vestel Electronics: • Flagship of Vestel Group

• Biggest TV manufacturer in Europe

• ~20% share in European market

• > 9.5 million units of annual production capacity (30,000 daily)

Heavily customizable products

Rapidly changing technology• Plasma -> LCD -> LED -> 3D -> Smart -> UHD -> Curved -> OLED …

• 70-80% of monthly production is for new products

• Entire product portfolio refreshed every 6 months

Background

Page 27: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Product brands• Vestel owned

• Original Equipment Manufacturer (OEM) agreements with leading European and Japanese brands

Common practice in TV manufacturing:• Creating a stable operational environment

• Limiting product variety

• Long order acceptance and order fulfillment times

• Large order batch sizes

Vestel’s competitive strategy: flexibility, responsiveness

Goal: efficiently managing its dynamic operational environment• Mass customization: increasing the number of product configurations

• Short order acceptance and order fulfillment times

• Small order batch sizes: 37% < 200 units, 66% < 500 units

Vestel’s Business Model

Page 28: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

5,000 models

400+ customers

90% of sales to Europe

30 days avg. lead time

20,000 components

350+ international suppliers

90% of purchasing from Far East

90 days avg. lead time

Challenge: how to manage lead time difference between procurement and sales?

Vestel’s Supply Chain

Page 29: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Months

t t+1 t+2 t+3

0%

20%

80%

100%

60%

40%

Realized

customer

order as of

month t

Forecast

Procurement lead time

Realized Customer Orders / Forecast

Page 30: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Executive ManagementCustomer order

Sales forecast

Market preference

Capacity

Inventory level

Production cost

Procurement capability

Supplier capacity

Procurement lead time

Scheduled material receipt

Material cost

Bill of materials

Product introduction proposal

Engineering change proposal

Constrainedforecast

High levelproduction plan

High levelprocurement plan

Product introduction timing

Engineering change timing

Sales &

Marketing

Manufacturing

Procurement

Research &

Development

S&OP

Sales &

Marketing

Manufacturing

Procurement

Research &

Development

Sales & Operations Planning

Page 31: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Objective functions: • Customer satisfaction

• Operation costs (production, procurement, inventory)

• Business preferences

Decision variables: • Planned production quantity in each period

• Planned purchase quantity of critical components in each period

Constraints:• Sales forecasts

• Realized customer orders

• Manufacturing capacity

• Critical component inventory levels and scheduled receipts

• Manually created constraints

Optimization Model

Page 32: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Optimization Model

Page 33: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Implementation

ERP

Page 34: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

10,000 PMs; 15,000 processes; 6+ months planning horizon

150,000 decision variables; 200,000 constraints

Data integration, validation and transformation: 30 minutes

Model construction and initial solution: 3 minutes

Re-optimization after manual changes: 3 seconds

Infeasibility analysis: 15 seconds

DSS fully deployed in 2011 and has been in continuous use since

Implementation

Page 35: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Reduction in MRP nervousness

Increase in data visibility and correctness

Provided a basis for further studies

• DSS for capable-to-promise (CTP) process

• DSS for detailed scheduling of all main work centers

Increased S&OP process effectiveness

Established new way-of-working among various business functions

Intangible Gains

Page 36: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Before After

Planning techniqueManual,

experience-based

Automated,

optimization-based

Planning time 2 days

(single scenario)

3 hours

(multiple scenarios)

Feasibility/consistency check Manual Automated

S&OP meeting frequency Monthly Weekly / as needed

Planning accuracy 20% improvement

Netting of forecasts and customer

ordersBi-weekly Daily

Inventory levels 5% decrease

Financial benefitsOver one million $

annually

Tangible Gains

Page 37: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Conclusion

Page 38: How supply chain companies can achieve decision-centric ... · Vestel Group: • Operations in consumer electronics, household appliances, defense, marketing • 4.2 Billion $ revenue

Supply Chain Optimization is critical for

• Ensuring supply and demand balance

• Efficient utilization of resources

• Cross-functional alignment

• Sustainability and profitability of the company

Effective Supply Chain Optimization requires:

• Focus on decision processes

• Situational awareness and visibility

• Rapid scenario analysis

• Coordination between business functions

Mathematical programming provides a practical and flexible technique for Supply Chain

Optimization

Visual algorithm modeling by GSAMS facilitates usage of optimization within decision

processes

ICRON and Gurobi enable decision-centric optimization for the Supply Chain

Takeaway Points